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Contract Number 210169954448
Card Number 509 240 362
MultiRoom Number
First NameMR EDWARD
Last NameGREEN
Address10 FLAKEFIELD
AddressEAST KILBRIDE
Address
Town / CityLANARKSHIRE
PostcodeG74 1PF
Telephone01355224227
Maiden NameSMITH
Sky PasswordBLUEBERRY
Date of Birth1961-12-07 00:00:00
e-Maileddiegreen@post.alderney.ws
Sky Card Number509 240 362
Prev Sky Card Number222 368 524
Host Fee Paid2016-09-05 00:00:00
Host Fee Due2020-11-02 00:00:00
Create Date2005-10-03 13:47:06
Modification Date2019-10-08 10:53:33
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernameeddie507
MySky Passwordeddiegreen2000
Contract StatusActive



2019-10-08 10:53:27     CHEQUE RECEIVED AND BANKED FOR 2019 HOST FEE



2019-09-19 08:15:53     Invoice sent to customer by post. Invoice18 Sep 2019Invoice Number: 10032To: 509 240 362 Mrs Lewis Calle Impressors Botella 8  Esc c1/2 Urb Diana 2000 Alicante 03700 skyhdsolutions@gmail.comFrom : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.comProduct CodeQtyDescriptionAmountTotal  1.00Annual Host Fee 120.00120.00Delete EditTotal£120.00 



2019-09-17 16:06:48     Tried to call customer twice to ask them to send a cheque for the host fee which is now due. It seemed like they were hanging up i am calling from my mobile so Debbie could you call? Maybe they will answer a spanish number, they dont have an email address.



2019-01-31 11:28:57     Billing info Jan 2019 Active account Package: Variety £33.50 No discount offer Customer DD on account Payment method: Direct Debit Account holders name: MR E GREEN Account number: ****8484 Sort code: ****62



2018-10-11 09:11:46     CHEQUE RECEIVED FOR 2018 HOST FEE Dear 509 240 362 Mrs Lewis Thank you for your payment of £ 120.00 towards Invoice Number 9944



2018-09-11 17:18:00     Sending this invoice to the customer tomorrow. Invoice 11 Sep 2018 Invoice Number: 9944 To: 509 240 362 Mrs Lewis Calle Impressors Botella 8 Esc c1/2 Urb Diana 2000 Alicante 03700 skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 HOST FEE 120.00 120.00 Total £120.00



2018-08-29 14:01:42     asked debbie to send invoice to customer by post



2017-11-04 10:22:15     CHEQUE RECEIVED FOR 2017 HOST FEE



2017-10-05 10:08:44     Mrs Lewis called to say she has sent a cheque for the host fee.



2017-09-21 11:33:55     Invoice to be posted to client. Invoice 20 Sep 2017 Invoice Number: 9780 To: 509 240 362 Mrs Lewis Calle Impressors Botella 8 Esc c1/2 Urb Diana 2000 Alicante 03700 skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual Sky card host fee 120.00 120.00 Delete Edit Total £120.00



2017-09-21 09:02:35     BOARD TO CALL CLIENT RE HOST FEE



2017-09-21 00:07:19     ACTIVE ACCOUNT TOTAL DUE £32.00 Direct Debit payment date 24 September CUSTOMER PAYS BY DD Account number: ****8484 Sort code: ****62



2016-09-05 12:49:49     Received a cheque from the client for the host fee. Will pass cheque on to CB to have it claimed.



2016-08-25 17:06:59     Invoice 25 Aug 2016 Invoice Number: 9335 To: 509 240 362 Mrs Lewis Calle Impressors Botella 8 Esc c1/2 Urb Diana 2000 Alicante 03700 skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual Sky card host fee. 120.00 120.00 Delete Edit Total £120.00



2015-09-21 12:58:27     Cheque received today for host fee. £120 Mr M E & Mrs MH E Lewis 300077 40 61 62 71548484



2015-09-11 15:48:05     Invoice sent for Mrs Lewis to send us a cheque. Invoice 11 Sep 2015 Invoice Number: 8023 To: 509 240 362 Mrs Lewis Calle Impressors Botella 8 Esc c1/2 Urb Diana 2000 Alicante 03700 skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual Sky card host fee. 120.00 120.00 Total £120.00



2015-03-05 14:33:32     Received a cheque for the host fee in the office today. CB taking it to cash soon. Reinstated services on Variety pack on customers old DD details. Will call customer later to let them know it should be up and running soon. Mrs Lewis Calle Impressors Botella 8 Esc c1/2 Urb Diana 2000 03700 Denia Alicante 0034 966 423 585



2015-02-23 12:05:15     Invoice 23 Feb 2015 Invoice Number: 7153 To: 509 240 362 Mrs Lewis skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2015-02-19 16:00:16     Sky never cancelled properly so they've had it cancelled with immediate effect. Will try to reinstate either at the end of the month or next month so as to get an offer on account and not raise suspicion.



2015-02-19 00:27:05     IF CUSTOMER CALLS HOST FEE WAS DUE 02-11-2014



2014-12-17 13:00:54     Cancelled account as per board request. Final bill on 17th January for £17.34



2014-11-22 23:41:26     0034 966 423 585 Call end user as sends cheque every year for host was due November Carol



2014-09-23 14:26:14     DOWNGRADED from Variety to Original as no CC details for Host



2014-09-23 14:18:16     Sky TV Variety 24 Sep - 23 Oct £28.00 Your current payment details Payment method: Direct Debit Account name: MR E GREEN Sort code: **-**-62 Account number: ******84



2014-08-27 09:36:27     GETTING NO ANSWER FROM END USER



2014-08-25 14:07:04     Current billPrevious billsCharges on next bill Statement date: 10 August 2014 Print PDF Sky TV Hide Billing Period Charges Variety 01 Sep - 23 Sep £20.77 Variety 24 Aug - 31 Aug £6.97 Sky TV total: £27.74 Payment due on 24 Aug £27.74 We've requested payment from your bank 24 Aug - £27.74 Account balance £0.00 Change payment method



2014-08-25 14:06:12     board to try call customer again for host fee and deposit



2013-10-15 10:51:28     CHEQUE ARRIVED FOR HOST



2013-10-04 15:34:45     we paid £7 to send an invoice by post to this client so host fee 2014 should be £107



2013-10-03 15:10:45     sending invoice in the post to client



2013-08-14 16:45:15     this client pays by cheque/bank transfer each year and dos not have an email address, someone will need to call regarding host fee 0034 966 423 585



2013-08-13 16:30:03     Invoice 13 Aug 2013 Invoice Number: 3985 To: 509 240 362 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-08-13 16:25:33     Your current payment details Payment method: Direct Debit Account name: MR E GREEN Sort code: **-**-62 Account number: ******84



2012-10-05 11:13:44     called client and confirmed we have received cheque, she does not have an email address



2012-10-05 10:12:56     CHEQUE RECEIVED FOR HOST INVOICE 2181



2012-09-06 10:00:29     INVOICE POSTED TO CUSTOMERS ADDRESS IN SPAIN



2012-09-06 09:36:20     They will pay by cheque in October. They don't have an email address. Send an invoice by post. I gave our mailing address as 9 Greenlaw



2012-08-24 11:59:15     on board to call end user



2012-08-24 11:55:42     Invoice 24 Aug 2012 Invoice Number: 2181 To: 509 240 362 END USER skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 509 240 362 100.00 100.00 Delete Edit Total £100.00



2012-08-24 11:49:26     PAYS SKY BY DD



2012-01-12 16:40:06     LAST OFFER £9.40 STILL OUTSTANDING



2011-11-10 14:52:44     Cheque received for £164 today. HOST AND OFFERS NOW UP TO DATE



2011-11-01 15:58:49     passed correct details onto client to pay into bank



2011-10-31 15:21:47     change of plan, paying directly into chris's bank on wednesday



2011-10-31 15:08:06     Mrs H Lewis will call back with CC details to pay the host and offers. total 164..02



2011-10-31 12:22:16     DISCOUNT INFO JUNE £15.02 SHORT , CLIENT ONLY PAID £9.45 INSTEAD OF £24.50 27/07 UNTIL 24/10 £12.25 SHORT / MONTH TOTAL DUE £64.02 HOST ALSO DUE WILL EMAIL WILSON TO CALL CLIENT RE HOST AND OFFER , BANK T/F WAS DONE LAST YEAR



2011-10-31 12:19:47     MYSKY LOG IN DETAILS USERNAME eddie507 PASSWORD eddiegreen2000 EMAIL eddiegreen@post.alderney.ws SEQURITY QUESTION MOTHER BORN GLASGOW



2011-10-31 12:16:15     Amended bills: 10 Jun Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV Billing Period Charges Discounts Family Pack (New) 24/06/11 - 23/07/11 £24.50 Viewing Subscription Discounted (New) 24/06/11 - 23/07/11 £12.25 CR Family Pack 24/06/11 - 23/07/11 £24.50 Credit for Cancellation of Family Pack (New) 24/06/11 - 23/07/11 £24.50 CR Credit for Cancellation of Family Pack (New) 17/06/11 - 23/06/11 £5.53 CR Family Pack (New) 17/06/11 - 23/06/11 £5.53 Viewing Subscription Discounted (New) 17/06/11 - 23/06/11 £2.77 CR Sky TV total: £9.48 Payment due £9.48 Payment Received 24/06/11 £9.48 CR Account balance CURRENT BILL Statement date: 10/10/11 Print CSV PDF Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV Billing Period Charges Discounts Family Pack 24/10/11 - 23/11/11 £24.50 Viewing Subscription Discounted 24/10/11 - 23/11/11 £12.25 CR Sky TV total: £12.25 Payment due on 24/10/11 £12.25 Payment Received 24/10/11 £12.25 CR Account balance £0.00 Current Payment Details Your Current Payment Details are as follows: Payment Method: Direct Debit Account Name: MR E GREEN Sort Code: **-**-62 Account Number: ******84 Payment Due Date: 24th of each month



2010-11-22 15:23:36     114? paid in 02/11/2010 payee is Heather Lewis



2010-10-29 16:41:03     client called and paid 114 euros into cbs spanish account please check Jamie WILL UPDATE RECORDS WHEN I HAVE CONFIRMATION THAT THIS HAS BEEN PAID INTO BANK



2010-10-29 12:29:40     reactivated on family package



2010-10-27 15:52:38     0034 966 423 585



2010-09-18 12:56:03     cancelled acc



2010-09-18 10:58:44     This D/G was never done please cancel card Carol



2010-08-16 17:18:29     NOTE TO JENI TO D/G THIS CARD AS NO CONTACT DETAILS FOR CUSTOMER FOR HOST FEE



2010-05-19 09:26:41     61 Euros paid into Caja Madrid 27-10-2009 and 62 Euros paid into same account 04-11-2009 for host fee



2009-10-29 10:33:13     card sent tnt



2009-10-29 10:06:12     NEW P4 CARD 509 240 362



2009-10-26 17:24:10     CUSTOMER IS GOING TO PAY INTO SPANISH ACC HALF BEFORE GETTING CARD AND HALF AFTER



2009-10-26 17:23:15     ME + HE LEWIS, DIANA 2000, IMPRESSORS BOTELLA, 8 ESC PISO1, PUERTO 2 03700 DENIA (ALICANTE) SPAIN



2009-10-26 17:19:31     ORDERED NEW CARD AT FLAKEFIELD



2009-10-26 17:16:47     CHANGED ADDRESS FROM 11H THE LODGE, RODING LANE NORTH, WOODFORD GREEN, ESSEX IG8 8NR



2005-09-28 15:10:19     (01) CHANGED TO VALUE AS ASKED TO DO THIS BY INSTALVIA 18/5/05. Cust d/d details added to acc via fax -24/05/05



2005-09-27 14:02:33     (01) CHANGED TO VALUE AS ASKED TO DO THIS BY INSTALVIA 18/5/05. Cust d/d details added to acc via fax -24/05/05