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Contract Number 210171226231
Card Number 577 102 700
MultiRoom Number
First NameMISS Natalie
Last NameVALLANCE & Steve Jones
Address2275
AddressUpperpark Road
AddressWickford
Town / CityEssex
PostcodeSS12 9EN
Telephone01355 623208
Maiden NameDOLAN
Sky Passwordsky
Date of Birth1983-06-14 00:00:00
e-Mail
Sky Card Number577 102 700
Prev Sky Card Number382 459 170
Host Fee Paid2015-04-02 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2005-10-03 13:47:06
Modification Date2016-06-27 03:13:43
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameNATALIEVALLANCE1
MySky Passwordkeyboard
Contract StatusOutstanding Balance



2016-03-23 15:23:15     Added Dummy D/D 08 71 99 34429728 SATFOCUS DOES NOT WANT TO ENEW



2016-03-17 09:05:19     16/03/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171226231, MANDATE NO 0115 £42.59



2016-02-17 09:48:30     17/02/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171226231, MANDATE NO 0115 £28.20



2016-01-19 09:35:10     Offer - 35% off for 10 months & 50% off HD for 6 months = £42.59



2016-01-15 13:14:44     15/01/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171226231, MANDATE NO 0115 £59.12



2015-12-16 10:02:05     16/12/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171226231, MANDATE NO 0115 £58.16



2015-12-10 12:43:44     £5 off sports for 12 months & 50% off HD for 6 months



2015-11-17 09:13:21     7/11/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171226231, MANDATE NO 0115 £64.12



2015-10-15 10:38:41     15/10/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171226231, MANDATE NO 0115 £64.12



2015-09-16 10:37:50     16/09/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171226231, MANDATE NO 0115 £64.12



2015-08-21 14:40:04     17/08/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171226231, MANDATE NO 0115 £64.12



2015-08-21 14:35:27     15/07/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171226231, MANDATE NO 0115 £62.11



2015-06-20 13:37:51     . Sky HD Pack for 50% off a month for 6 months (currently £2.63 a month).



2015-06-17 10:46:59     7/06/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171226231, MANDATE NO 0115 £65.42



2015-05-25 22:37:02     15/05/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171226231, MANDATE NO 0115 £54.55



2015-04-14 23:44:40     Sky HD Pack 6 Months 50% off Sky TV customers only. Sky HD Pack for 50% off a month for 6 months (currently £2.63 a month) THERE WAS A HALF PRICE OFFER THAT HAS JUST ENDED OFFER NOW WILL BE £12.63 A MONTH FOR 3 MONTHS



2015-04-14 23:42:34     Your monthly subscriptions cost£52.75



2015-04-14 23:41:25     Your offer ended on the previous bill Family with Sports HD £62.75 Viewing Subscription Discounted - £10.00 Total £52.75 Total £52.75 Last month's changes Adjustments for changes you've made £15.53 Total due 15 Apr £68.28 Payment processing - £68.28 15 Apr What you still owe £0.00



2015-04-03 10:48:40     Satfocus paid invoice 7267 April 2015 to April 2016 family , sports plus HD £753 AND Host Fee £100



2015-03-18 16:00:42     Sky Sports 3 Months with £10 off TRY ON 21 JUNE FOR ANOTHER DEAL



2015-01-30 14:14:27     Your order Monthly cost Sky Sports 5 Free New monthly cost with offers £34 New monthly cost without offers £62.75



2015-01-30 14:12:46     Sky TV Billing Period Family with Sports HD 15 Jan - 14 Feb £62.75 Viewing Subscription Discounted 15 Jan - 14 Feb - £28.75 Payment due on 15 Jan £34.00



2015-01-24 14:21:20     Paired card to box to see if SS5 comes on



2014-04-29 10:19:56     SANTANDER ON THIS ACC Your current payment details Payment method: Direct Debit Account name: Miss Natalie Vallance Sort code: **-**-28 Account number: ******38



2014-04-29 10:14:32     One year subscription EE , Sports plus HD for card £654 and £100 card fee have been paid



2014-04-15 10:38:53     Added HD £10.25 (12 months contract) Total package price a month is £32.25 50% off Normal package price is £59.25 a month



2014-04-15 10:01:51     Repaired card to box 4F7006 03784702841



2014-04-14 17:13:26     reactivated account on ent extra with sports(no hd box on the account yet so need to wait until we pair andres card to add that) added cb's santander dd and got 50% off for 12months



2013-12-12 19:09:17     THIS CARD REMAINS IN A CANCELLED STATE IN STOCK WITH SATFOCUS Natalie, come back to Sky and get an exclusive 50% off Sky TV for 12 months, whichever package you choose



2013-10-14 13:31:13     Wont apply an offer to come bk to Sky.



2013-10-14 10:07:34     Leanne this is a female reactivation. Activate with Santander account details, Dad will give you box details. Activate on basic pack and then go online and add sports and HD This card is being sent to Satfocus card and box has been paid for 1 full year.



2013-10-11 16:31:32     carol retrieved card from michael



2013-09-05 16:48:05     cancelled account



2013-07-03 15:24:17     stopped the cancellation as michael changed his mind



2013-06-24 15:10:21     cancelled acc



2013-04-08 19:31:16     MICHAEL PAID 1 YEAR UPFRONT APRIL 2013 TO APRIL 2014



2013-03-15 16:33:14     Invoice 15 Mar 2013 Invoice Number: 2892 To: Michael montana3939@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 17.00 Annual Sky Card Host Fee 100.00 1700.00 Delete Edit 2 8.00 6 month Host Fee 50.00 400.00 Delete Edit 5 4.00 6 month Host fee for 4 cancelled cards 50.00 200.00 Delete Edit Total £2300.00



2012-11-20 11:35:02     Active account on entertainment. Pdd 15th of every month, Payment method: Direct Debit Account name: Natalie Vallance Sort code: **-**-60 Account number: ******37 Billing Entertainment Extra 15/10/12 - 12/11/12 £24.79 Entertainment Extra 10/10/12 - 14/10/12 £4.42 Sky TV total: £29.21 Payment Received 16/11/12 £29.21 CR Payment due on 15/11/12 (Updated) £0.00



2012-11-16 22:38:33     Hi Michael, This is the last one, another balance needs paid, £29.21. Please let us know the details you wish to use to pay these balances. Regards Holly OB PAID WITH CB CARD INVOICE SENT TO MICHAEL FOR SAME VIEWING RESTORED



2012-11-16 11:04:28     paired card to box 9F0A01 0103171903



2012-11-15 15:36:09     stopped the cancellation as michael has this card .. on ent extra



2012-11-12 19:13:30     MICHAEL WANTS A NEW DD ADDED TO ALL CARDS: Your new payment details: Payment method: Direct Debit Account name: Natalie Vallance Sort code: **-**-60 Account number: ******37



2012-10-26 13:03:20     MICHAEL WANTS ALL CARDS ON SAME DD: Your new payment details: Payment method: Direct Debit Account name: Natalie Vallance Sort code: **-**-60 Account number: ******84



2012-10-25 14:48:37     £50 already taken for host, other £50 to be taken in june 2013



2012-10-19 15:22:18     SENDING CARD TO MICHEAL FROM GIBRALTAR



2012-10-16 14:30:08     Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************7463 Expiry date: 03/2015



2012-10-16 14:29:57     added dummy c/c as stock notes said that dummy c/c were to be added when card arrived



2012-10-15 10:27:03     rec;d card today



2012-10-12 14:29:56     cancelled acc down at carol burts request



2012-10-12 12:41:26     Any changes you have made to your account will be reflected in your next bill Thank you for adding Sky TV to your subscription You are charged from when your product is installed or activated, or your subscription begins. Product change(s): 10/11/12: added Entertainment This bill was generated before you made changes to your account; the effect of these changes will be shown on your next bill. Amount owing from last bill £44.00 Payment due on 15/10/12 £44.00 Payment Received 10/10/12 £44.00 CR Account balance £0.00 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************0026 Expiry date: 08/2013



2012-10-12 12:40:44     NEW CARD ARRIVED AT TERRYS 577 102 700



2012-10-12 12:40:04     CARD ARRIVED AT TERRYS



2012-10-10 16:25:43     WHEN CARD ARRIVES ADD DUMMY CC, I HAVE ALREADY DOWNGRADED TO MINIMUM PACK



2012-10-10 16:25:43     WHEN CARD ARRIVES ADD DUMMY CC, I HAVE ALREADY DOWNGRADED TO MINIMUM PACK



2012-10-10 16:24:32     PAID OFF OSB WITH CC 0026 AND ADDED SAME, REORDERED CARD AND DOWNGRADED TO MINIMUM PACK



2012-09-24 10:48:27     OSB £44.00 ON ACC



2011-10-05 12:14:42     HOST PAID £120 REC NUM 1425



2011-10-05 12:10:28     Current Payment Details Your Current Payment Details are as follows: Payment Method: Invoice Payment Due Date: 15th of each month OSB £44



2010-10-12 16:52:37     Taken extra £20 for host as one on Patriques cards rec 0984 (080026)



2010-10-05 23:35:02     HOST FEE PAID REC 0924



2010-08-31 14:57:40     paid osb £17.13 by c.c 08 0026 added same



2010-06-28 11:34:28     Sky have put a loss of viewing CR on to this acc £23.87 this will be added to next months bill.



2010-06-25 11:33:02     Sky are having problems they are hd boxes and sky plus boxes on this acc, they have sent an email to there IT department. Have to call bk on Monday to see if this has been rectified as they cant reorder the card until this is fixed. Sky are going to give loss of viewing credit



2010-06-19 13:18:53     THIS WAS ORDERED 18/06/2010 BY JENI



2010-06-19 13:17:42     change address and reorder card as card is Faulty



2010-06-18 13:34:45     card to be sent to Steve for Patrique get loss of viewing from 04.06.10



2010-06-18 13:30:33     Address changed from 10 flakefield East kilbride G74 1PF,New card ordered -Raymond



2010-06-14 11:41:30     repaired card again for standard box



2010-06-14 11:40:30     repaired card again for standard box



2010-06-07 12:05:00     being passed to I.T. DEPT advised 3-5 days



2010-06-05 13:30:32     set up cc: 080026 for future payments to turn channels back on



2010-06-05 13:26:35     resent signals



2010-06-04 10:12:59     paid osb £37.50 by c.c 080026



2009-12-15 15:53:53     forced signal sent - charlene



2009-12-14 14:51:07     Forced signal with multi chaining sent.



2009-12-11 11:22:02     REPAIRED VC - DIDN'T GET DONE BEFORE



2009-12-09 14:24:43     should be paired now



2009-12-09 13:54:36     paid osb £115.41 with cust cc 080018, re-instated account,added cc 080018, cancelled HD subs, changed package to sports/knowledge/variety tried to pair card but wouldnt work *Host Fee Paid*



2009-05-21 11:00:47     OSB: £115.41 HD box



2009-05-21 11:00:17     # Name: Miss Natalie Vallance # Email Address: natalievallance1@post.alderney.ws # Mobile Number: # Username: NATALIEVALLANCE1 # Password: keyboard # Date of Birth: 14 June 1983 # Place of Birth: # Secret Question: Mother's maiden name? # Secret Answer: DOLAN # Viewing Card Number: 221242829 # Parental Control Number: # Third Party Marketing: no



2007-06-06 16:17:21     Booked Setanta with custs c/c (ending 3016)



2006-11-21 09:31:05     PAIRED CARD TO NEW HD BOX.



2006-11-06 12:43:48     SIGNALS RE-SENT FOR RECORDING FACILITIES.



2006-10-17 09:30:58     CUST NEW D/D DETAILS ADDED TO ACCOUNT.



2005-09-28 15:10:18     UPGRADED TO 1A & RECORDING FACILITIES ACTIVATED 25/11/04



2005-09-27 14:02:32     UPGRADED TO 1A & RECORDING FACILITIES ACTIVATED 25/11/04