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Contract Number 210169946964
Card Number 509 252 326
MultiRoom Number
First NameMR T
Last NameKERNSEY
Address10 FLAKEFIELD
AddressEAST KILBRIDE
Address
Town / CityLANARKSHIRE
PostcodeG74 1PF
Telephone0208 4034070
Maiden NameBROWN
Sky PasswordLEOPARD
Date of Birth1964-12-07 00:00:00
e-Mailtkernsey@post.alderney.ws
Sky Card Number509 252 326
Prev Sky Card Number221 147 093
Host Fee Paid2016-08-05 00:00:00
Host Fee Due2020-09-29 00:00:00
Create Date2005-10-03 13:47:06
Modification Date2019-07-16 02:06:03
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameTKERNSEY
MySky Passwordbrown12
Contract StatusActive



2019-07-16 02:05:44     2019 HOST FEE PAID 15 Jul 2019 19:02:38 BST Transaction ID: 7GC42978HP985840V Dear Sky HD Solutions Ltd, You received a payment of £120.00 GBP from alan boyall (sue2alan2002@yahoo.com)



2019-07-03 11:54:07     Invoice sent for host fee Invoice 03 Jul 2019 Invoice Number: 10019 To: 509 252 326 sue2alan2002@yahoo.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual Host Fee 120.00 120.00



2019-06-30 12:47:13     CUSTOMER EMAILED TO SAY SJE HAS LOST SKY CHANNELS NO ISSUE WITH PAYMENT HOST DUE AND INVOICE TO BE SENT I HAVE ASKED FOR OSM THIS MAY BE A SIGNAL PROBLEM



2019-02-12 11:48:39     Billing info Feb 2019 Active account Variety £33.50 No discount offer Customer DD on account Payment method: Direct Debit Account holders name: Mr T Kernsey Account number: ****3522 Sort code: ****30



2018-07-29 09:08:24     CUSTOMERS DETAILS sue2alan2002@yahoo.com End user Alan and Susan Boyall 0034966877159



2018-07-29 09:02:55     BANK TF RECEIVED FOR 2018 HOST FEE 27/07/2018 FASTER PAYMENTS RECEIPT REF.9907 FROM MRS SUSAN J BOYALL £120.00



2018-07-05 21:26:16     Invoice 05 Jul 2018 Invoice Number: 9907 To: 509 252 326 sue2alan2002@yahoo.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual Host Fee 120.00 120.00 Delete Edit Total £120.00



2017-08-25 01:02:13     ON 18TH AUGUST CHEQUE RECEIVED FOR 2017 HOST FEE 16/08/2017 CHEQUE PAID IN AT GLASGOW MX £120.00



2017-07-24 20:07:23     SENT INVOICE TO CUSTOMER Invoice 24 Jul 2017 Invoice Number: 9716 To: 509 252 326 sue2alan2002@yahoo.com From : 1.00 Annual fee for sky card 509 252 326 from August 2017 to August 2018 120.00 120.00 Delete Edit Total £120.00



2017-07-20 18:12:48     EMAIL TO CUSTOMER Hi, Annual fee is due for your sky card 509 252 326 Would you like me to send an invoice ? This payment can be taken by ourself with a Credit card or you can do an online bank transfer. Let me know which suits you best. Carol



2017-07-20 18:09:24     ACTIVE ACCOUNT Total due 2 Jul £32.00 Payment Received - £32.00 2 Jul What you still owe £0.00 CUSTOMER PAYS BY DD Your current payment details Payment method: Direct Debit Account holder name: Mr T Kernsey Sort code: **-**-30 Account number: ******22



2016-11-27 22:55:30     CUSTOMER EMAILED TO SAY THEY HAVE LOST VIEWING NO BILLING ISSUES Total due 2 Nov £32.00 Payment Received - £32.00 2 Nov Total due 2 Dec £32.00



2016-08-05 16:21:12     Received a cheque for invoice 9215. Will pass cheque on to Stewart to cash it or hold onto it if he's busy un CB and Carol are back. Host fee marked as paid.



2016-07-13 16:20:41     Invoice 13 Jul 2016 Invoice Number: 9215 To: 509 252 326 sue2alan2002@yahoo.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 annual host fee 120.00 120.00 Delete Edit Total £120.00



2016-06-22 13:01:59     Latest bill My subscriptions 2 Jul - 1 Aug A month in advance Variety£32.00 Total £32.00 Total due 2 Jul £32.00



2015-09-11 13:23:15     variety pack pays sky DD will email customer and say host is declining



2015-06-29 11:42:04     Invoice 29 Jun 2015 Invoice Number: 7718 To: 509 252 326 sue2alan2002@yahoo.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2015-06-22 13:00:25     2 Jul - 1 Aug A month in advance Variety£30.00 Sort code: **-**-30 Account number: ******22



2014-10-08 10:19:52     spoke to customer regarding deposit fee explained all about it and since he wasnt told i said he can pay it in his own time



2014-10-02 13:27:54     Invoice 02 Oct 2014 Invoice Number: 6582 To: 509 252 326 sue2alan2002@yahoo.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Card Deposit ( Variety pack) 28.00 28.00 Delete Edit Total £28.00



2014-10-02 13:24:40     Variety £28.00



2014-07-21 21:51:31     PAYMENT WAS RECEIVED FOR HOST 30/06/2014 BUT NOTES WERE NOT UPDATED AS REQUESTED 30/06/2014 FASTER PAYMENTS RECEIPT REF.5881 509252326 FROM S. BOYALL £120.00



2014-07-21 11:14:46     HI, We have sent you sn invoice for annual host fee , can you please confirm that you have received this and how you wish to pay. Carol



2014-06-26 15:19:32     Invoice 26 Jun 2014 Invoice Number: 5881 To: 509 252 326 sue2alan2002@yahoo.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 annual host fee 120.00 120.00 Delete Edit Total £120.00



2013-08-09 16:45:46     CUSTOMER CALLED TO SAY BANK WAS CASHED I WILL SIGN THIS OFF AS PAID



2013-07-29 22:57:15     I HAVE EMAILED THE BOARD TO CONFIRM THIS CHEQUE WAS RECEIVED



2013-07-20 10:43:02     Hello Sue, We have yet to receive your cheque but we will make sure the automated service does not disable your sky in the mean time. If it does not arrive by next week we may have to look into another form of payment or perhaps another cheque will need to be sent. Regards Charlotte



2013-07-14 21:39:24     Hello SKY HD We have received your email and have posted a cheque for one hundred pounds to your address in Glasgow. Thank you in advance. Regards Alan and Sue Boyall



2013-07-12 09:45:37     Invoice 12 Jul 2013 Invoice Number: 3679 To: Boyle, Alan/Sue sue2alan2002@yahoo.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 509 252 326 100.00 100.00 Delete Edit Total £100.00



2013-06-11 15:02:29     DD details on sky and paid last year by Bank Transfer. Email end user invoice for host



2012-07-18 13:14:37     susan boyle left a voicemail wondering why we havent received payment but we have and it has been marked off on skyhd invoicing. will phone customer and let her know we have received payment



2012-07-18 07:20:19     Inv 1876 for host paid by bank transfer 06/07/2012



2012-07-05 00:18:05     CUSTOMER HAS EMAILED THAT BANK T/F HAS BEEN DONE TONIGHT , I WILL SEND RECEIPT WHEN THIS ARRIVES IN BANK



2012-07-04 19:30:20     Hi Leanne Please can you give us your bank details so we can arrange a bank transfer. Thanks Sue and Alan Boyall Hi, Our bank details are at the bottom of the invoice that was emailed to you for payment. Many thanks, Regards, Carol



2012-07-02 22:54:03     Sent the invoice to the client



2012-07-02 22:45:22     Check your information Some of your information may be missing or incomplete. Please check the following items: ?15006 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2012-06-26 18:13:03     Invoice 26 Jun 2012 Invoice Number: 1876 To: 509 252 326 LNB skyhdsoluions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 509 252 326 100.00 100.00 Delete Edit Total £100.00



2012-06-26 17:57:22     Invoice 26 Jun 2012 Invoice Number: To: 509 252 326 LNB skyhdsoluions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 509 252 326 100.00 100.00 Delete Edit Total £100.00



2012-06-18 15:05:32     Active account on entertainment extra, pdd 2nd of every month, DD details on acc Payment method: Direct Debit Account name: Mr T Kernsey Sort code: **-**-30 Account number: ******22



2012-01-05 14:13:11     £49.02 still outstanding of offers



2011-07-06 10:08:54     HOST FEE TAKEN REC 3476 (468402)



2011-06-23 19:54:25     Taken offer £12.25 3162 (468402)



2011-05-09 11:29:33     6 months offer taken £12.25 (468402) rec 2342



2011-05-04 09:35:20     added new d.d 13 33 30 11313522



2011-05-03 14:29:31     6 months offer declined £12.25 (468402)



2011-05-03 12:17:06     reinstated account on 6 mix with a 6 month half price offer. £12.25 a month for 1st 6 months.



2011-05-03 09:37:43     MY SKY Username TKERNSEY Reset password brown12 Email tkernsey@post.alderney.ws Date of birth 07/12/1964 Security question Mother's maiden name? Answer to security question brown



2011-03-28 11:42:42     cancelled account as not done by wilson 31 days notice given moving in with partner last viewing 28.04.2011



2010-11-15 10:12:03     THIS ACCOUNT INFO WAS SENT TO WILSON POW TO CANCEL THIS CARD AND NEW CARD HAS TO BE ORDERED FOR CUSTOMER 29/11/2010, INFO SENT TO G,CALANDER



2010-08-25 12:21:10     upgraded to family pack CONFIRMED WITH CB PAYMENT PAID DIRECT INTO BANK PIN 7093



2010-08-23 10:15:01     sue2alan2002@yahoo.com



2010-07-22 08:57:07     downgraded from 6 mix to news mix only re email



2010-05-19 09:35:13     host all paid



2010-05-19 09:34:42     host all paid



2009-10-29 12:31:28     card sent tnt to lnb client has paid half host fee into cbs madrid account



2009-10-29 10:08:13     NEW P4 CARD 509 252 326



2009-10-28 10:34:39     Sky have now cut viewing off as they have sent out a new viewing card all we can do is sit and wait



2009-10-27 11:34:45     Got Sky to send out a new p4 card as we have still not received one. Sky are giving this card a 25% discount for the next 6 months. should have the new p4 card in the next 3-5 working days.



2009-10-21 15:58:07     Card we sent on the 16/10/09 due to the postal strike card can take up to 10 days to get here.



2009-10-19 10:36:37     Send Carol the card at LNB and alan will collect the card from there.



2009-10-16 11:02:46     End user Alan Boyle 0034966877159



2009-10-16 11:01:02     Ordered new card and had signal resent.



2009-10-16 10:58:55     Changed address from 1M THE LODGE RODING LANE NORTH, WOODFORD GREEN ESSEX IG8 8NR



2005-09-28 15:10:17     13/12/04; Repaired to 9F0201/0003457429 (01). 14/12/04; Switched on - issued duplicate. Cust d/d details added via fax 19/05/05



2005-09-27 14:02:32     13/12/04; Repaired to 9F0201/0003457429 (01). 14/12/04; Switched on - issued duplicate. Cust d/d details added via fax 19/05/05