Transactions

DataTable with default features

Contract Number 440004810709
Card Number 817 508 690
MultiRoom Number
First NameMrs Bridget
Last NameBoyle
Address5 St. Eunices
AddressCandoy House
Address
Town / CityFairview
PostcodeD3
Telephone0862439450
Maiden NameGolding
Sky PasswordAlsation
Date of Birth1980-03-30 00:00:00
e-Mailbboyle@post.alderney.ws
Sky Card Number817 508 690
Prev Sky Card Number
Host Fee Paid
Host Fee Due2000-01-01 00:00:00
Create Date2017-06-06 14:04:22
Modification Date2018-05-27 15:08:54
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamebboyle@post.alderney.ws
MySky Passwordbioyle123
Contract StatusInactive



2019-04-26 10:20:57     Sky operator says the account was closed due to copyright abuse on the 7th March 2019 Apparently the payment details were changed in September 2018 and the refund will be paid to that card. We think Tom must have reused this account.



2019-04-25 14:41:03     Email from Sky Your Account Number: 440004810709 Hello Bridget, Thank you for getting in touch about your Sky Account. We wanted to let you know that we'll be refunding you €121.94. Your refund will appear on your next bill. You can check and manage your bills using the My Sky app. Just download from your App Store and sign in using your Sky iD. Don't worry if you don't have one you can create it within the app. We've arranged for this to be paid back to your Credit/Debit Card and your money should be with you in three to five days.



2017-10-12 14:33:12     Card is being replaced by 812 423 366 as it keeps getting switched off by Sky. Have added dummy CC details to the account as it can't be cancelled just now and we don't want the client to have to pay any more bills for this account when he isn't receiving viewing. 5562 8043 8888 0183 11/17



2017-09-04 13:11:45     Early termination charges were added to the account by accident. Sky agreed to get the charge of €169.64 credited back onto the client's CC ending in 7027



2017-09-03 21:12:59     THIS CARD REPLACED CARD 810 728 683 WHICH SKY WOULD NOT ACTIVATE HE ALSO PAID AN OB ON THIS ACCOUNT SO I HOPE HE GOT A REFUND



2017-09-03 21:07:33     THIS CUSTOMER MESSAGED RE THE VERY LARGE BILL NEED TO CALL SKY TOMORROW TO GET THE EXTRA PAYMENT REMOVED 3 Sep – 2 Oct TV €69.50 Extra charges €169.94 Credit Card Admin Charge 03 Sep Why is this charge here? €0.30 Additional products & services £169.64 Debit Adjustment 11 Aug £169.64 Bill total €239.44 Payment received -€239.44 TOTAL DUE Monthly package Original with Sports €69.50



2017-07-10 09:04:48     They've gone and done it again. Account had multiroom active and had been upgraded to Variety + Sports. Have had them downgrade with immediate effect and cancel the multiroom. Have emailed Tom about this to see what's going on. Billing for next few months; 03 August€50.06 Your actual bill for this month will be available on 20 July 10 Jul - 2 Aug (24 days) Original with Sports €53.81 Credit for Cancellation of Sky Multiscreen - €12.39 Credit for Cancellation of Variety with Sports - €61.16 3 Aug - 2 Sep (a month) Original with Sports €69.50 Additional charges Credit Card Admin Charge€0.30



2017-06-07 10:57:51     Sky reinstated the wrong card again. Have called and got them to swap back over to 817 508 690 and the billing and pin screen appears to support this so looks like all sorted now...again



2017-06-06 17:24:10     817 508 690 has definitely been made the primary card now and the other card was cancelled with immediate effect so all billing issues have been resolved now.



2017-06-06 14:47:24     Turns out 817 508 690 was actually the multiroom card on this account and Tom never told us so Sky have switched the numbers around on the system and cancelled the previous primary card number, apparently. Will check account later on today to make sure that change has been made.



2017-06-06 14:38:47     Paid OSB of €134.17 with client's CC and downgraded to Original + Sports. 4106 2602 3902 7027 11/19 784



2017-06-06 14:21:00     Card sent to client Alan Evans by Tom Dempsey. Client was to pay a card fee of £120 when he received this card but when I checked the balance on this card it's €134.17 and it's currently on a much higher package than what the client wants so CB suggested just paying that balance with the client's CC details and downgrading the account to the correct package while forfeiting the card fee due to the mixup. 4106 2602 3902 7027 11/19 784 Original + Sports 4F31A9 0380056752D