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Contract Number 630208512123
Card Number 725 408 538
MultiRoom Number
First NameMR THOMAS
Last NameMCHARG
Address26F
AddressMORVEN ROAD
AddressBEARSDEN
Town / CityGLASGOW
PostcodeG61 3BY
Telephone077 765 2988
Maiden NameMCCALLISTER
Sky PasswordGOLF
Date of Birth1974-03-18 00:00:00
e-MailT.MCHARG@POST.ALDERNEY.WS
Sky Card Number725 408 538
Prev Sky Card Number725 391 320
Host Fee Paid2017-11-29 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2016-06-30 10:30:36
Modification Date2019-11-26 17:34:34
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamethomasthetank86
MySky PasswordBLUE9876
Contract StatusViewing Abroad



2019-11-26 17:34:34     THIS ACCOUNT IS VA WE HAVE RECEIVED AN EMAIL FROM SKY THIS ACCOUNT HAS ALREADY BEEN OFF SINCE OCTOBER 2018



2019-04-29 08:15:48     There's still time to return to your favourite shows Entertainment For £15 a month for a whole year (There may be a £10 one-off fee*)



2019-01-14 03:03:13     HOST WAS DUE 01-11-2018



2018-10-01 15:48:22     added dummy dd



2018-09-07 11:29:07     James messaged to say this card is not needed. I have cancelled invoice 0864 There is a calendar reminder set to add dummy DD on 01/10/2018.



2018-09-07 11:25:15     Banking info Paid a year upfront November 2017 - November 2018 Variety £384.00 (£32/month)



2018-09-07 08:50:10     07/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630208512123, MANDATE NO 0556 £16.00



2018-09-06 20:20:54     INVOICE AWAITING PAYMENT Invoice no.: 0864 Invoice Date: 6 Sep 2018 Amount due: £2,230.16 725 408 538 HOST FEE 2018 TO 2019 £120.00 VARIETY PACKAGE PLUS KIDS 725 408 538 12 MONTHS @ £48.63 £583.56 I HAVE ONLY CHARGED £37.80 PER MONTH THE AMOUNT ON INVOICE INCLUDES JAMES COMMISSION 725 408 538 ADMIN FEE £50.00 725 408 538 SKY INCREASED PRICE FROM JUNE 2018 TO OCTOBER 2018 5 MONTHS @5.80 = £29.00 725 400 709 HOST FEE 2018 TO 2019 £120.00 725 400 709 Full + HD PACKAGE 12 MONTHS @ £104.80 £1,257.60 I AM ONLY CHARGING £84.80 PER MONTH BUT I HAD TO ADD JAMES'S COMMISSION ONTO THIS AMOUNT 725 400 709 ADMIN FEE £50.00 £50.00 725 400 709 SKY INCREASED PRICE FROM JUNE 2018 TO OCTOBER 2018 5 MONTHS @ £4.00 = £20.00 Total £2,230.16 GBP



2018-09-05 19:42:11     JAMES HAS REPLIED TO SAY CUSTOMER WISHES TO RENEW THIS IS THE AMOUNT TO BE CHARGED FROM 2018 TO 2019 725 408 538 HOST FEE £120.00 VARIETY PACKAGE PLUS KIDS £37.80 PER MONTH FOR 12 MONTHS = £453.60 1.00 Admin - 725 408 538 £50.00 SKY INCREASED PRICE FROM JUNE 2018 TO OCTOBER 2018 @ £5.80 A MONTH FOR 5 MONTHS = £29.00 TOTAL TO BE CHARGED £652.60 PLUS 20% COMMISSION FOR JAMES NEW TOTAL = £782.60 ( THIS INCLUDES £130 TO BE DEDUCTED FROM JAMES ACCOUNT SEE DEBBIE RE THIS)



2018-09-02 14:35:34     MESSAGED JAMES TO ASK IF CUSTOMER WANTS TO RENEW CALANDER DONE FOR 1ST OCTOBER IF NO REPLY ADD DUMMY DD



2018-08-09 14:07:52     08/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630208512123, MANDATE NO 0556 £16.00



2018-07-09 10:41:19     09/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630208512123, MANDATE NO 0556 £28.52



2018-06-08 10:54:08     Offer - £15 pm for 18 months. I have removed Kids and Box Sets for a greater discount but if the customer complains reinstate as necessary. A one-off £10 admin fee applies next month. Calendar made.



2018-06-07 23:00:32     07/06/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630208512123, MANDATE NO 0556 £13.40



2018-05-10 15:14:58     10/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630208512123, MANDATE NO 0556 £13.40



2018-04-09 09:00:30     09/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630208512123, MANDATE NO 0556 £13.40



2018-03-09 08:20:43     07/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630208512123, MANDATE NO 0556 £12.80



2018-02-07 21:26:44     07/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630208512123, MANDATE NO 0556 £12.80



2018-01-09 13:57:26     09/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630208512123, MANDATE NO 0556 £25.04



2017-12-04 09:52:41     04/12/2017 CARD PAYMENT TO SKY SUBSCRIPTION,37.90 GBP ON 30-11-2017 £37.90



2017-11-30 11:46:11     Paid OSB of £37.90 with Santander CC(3455) and added Santander DD to account. 09 01 28 08806038 Reinstated account on Variety bundle only.



2017-11-30 11:12:38     Invoice 9818 paid via PayPal. 29 Nov 2017 16:13:48 GMT Transaction ID: 3RT269870U915252R Dear Sky HD Solutions Ltd, You received a payment of £1,693.60 GBP from sky rivera solutions limited (sales@skyriviera.com)



2017-11-29 09:54:31     Sent the below invoice to James Kimberley for the renewal of this card. Invoice 29 Nov 2017 Invoice Number: 9818 To: James Kimberley Info@skyriviera.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Host fee - 725 400 709 120.00 120.00 Delete Edit 1.00 Host fee - 725 408 538 120.00 120.00 Delete Edit 1.00 725 400 709 - Full + HD : 01/11/2017 - 01/11/2018 969.60 969.60 Delete Edit 1.00 725 408 538 - Variety : 01/11/2017 - 01/11/2018 384.00 384.00 Delete Edit 1.00 Admin - 725 400 709 50.00 50.00 Delete Edit 1.00 Admin - 725 408 538 50.00 50.00 Delete Edit Total £1693.60



2017-11-15 15:12:56     EMAILED JAMES AGAIN TODAY HE ASSURES CUSTOMER WILL RENEW THIS WEEK



2017-10-02 17:15:44     Added Dummy DD to account as per board task. 08 71 99 34429728



2017-09-25 16:57:34     EMAILED JAMES TO ASK IF CUSTOMER WANTS TO RENEW



2017-09-07 11:10:16     07/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630208512123, MANDATE NO 0556 £30.40



2017-08-03 13:13:02     02/08/2017 CARD PAYMENT TO SKY DIGITAL INTERN,22.70 GBP ON 28-07-2017 £22.70



2017-07-28 12:43:21     Paid OSB of £22.70 with Santander CC(3455) and resent signals to box as per Sky Riviera's request. 4F31EB 04854099033



2017-06-13 11:06:16     Reinstated account with 60% off for 12 months = £15.20pm



2017-06-07 16:13:40     07/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630208512123, MANDATE NO 0556 £38.00



2017-06-01 10:47:50     Cancelled account to reactivate with maximum discount.



2017-05-09 18:16:21     09/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630208512123, MANDATE NO 0556 £38.00



2017-04-12 20:37:51     07/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630208512123, MANDATE NO 0556 £38.00



2017-03-27 16:04:12     08/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630208512123, MANDATE NO 0556 £38.00



2017-02-09 09:58:28     08/02/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630208512123, MANDATE NO 0556 £38.00



2017-01-12 08:58:12     09/01/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630208512123, MANDATE NO 0556 £38.00



2016-12-09 11:29:01     07/12/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630208512123, MANDATE NO 0556 £72.51



2016-11-21 15:09:41     16/11/2016 CARD PAYMENT TO SKY DIGITAL INTERN,7.50 GBP ON 13-11-2016 £7.50



2016-11-13 13:18:55     JAMES EMAILED CUSTOMER HAD NO VIEWING ON £7.50 PAID WITH SANTANDER You have successfully made a payment of £7.50 UPCOMING SUBS 07 December £72.51 DOUBLE BILL 07 January £38.00 NO OFFER 07 February £38.00 NO OFFER JAMES WAS SAYING CUSTOMER HAS NO SPORTS CB WHATS APP HIM AS ON THIS ACCOUNT HE HAS ONLY PAID FOR FAMILY CALANDER TO TRY FOR AN OFFER WHEN ACCOUNT HAS BEEN ACTIVE FOR ONE YEAR



2016-11-10 11:21:34     Paired to new box to test card incase the box the client has is faulty. 4F31EB 04854099033



2016-11-09 09:48:49     Called Sky and had all signals sent to box as James states it still shows the not authorized message.



2016-11-09 09:10:41     Resent signals to box. 4F7006 03786315771



2016-11-04 15:45:38     02/11/2016 TRANSFER FROM SKY RIVIERA SOLUTIONS LIMITED SKY RIVIERA SOL. REF: 0015 2242 696 0068302 £1,725.80 Invoice 9504 paid, Calendar reminder set for next years subs.



2016-11-04 10:02:31     04/11/2016 CARD PAYMENT TO SKY SUBSCRIPTION,84.30 GBP ON 01-11-2016 £84.30



2016-11-02 12:47:15     Resent signals to box. 4F7006 03786315771



2016-11-01 16:55:40     Activated on Family for James Kimberley. Client paying for 1 year upfront. Added Santander. 09-01-28 08806038 Paid OSB of £84.30 with Santander(3455) 4F7006 03786315771 1 year subs £456 OSB from previous activation £91.80 Deposit £38 Admin fee £50 Total £635.80 Invoice 01 Nov 2016 Invoice Number: 9504 To: James Kimberley james@skyriviera.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 725 408 538 - OSB from previous activation request 91.80 91.80 Delete Edit 1.00 725 408 538 - 1 year sub on Family, deposit and admin fee 544.00 544.00 Delete Edit 1.00 725 400 709 - 1 year sub on Full + HD, deposit and admin fee 1090.00 1090.00 Delete Edit Total £1725.80



2016-09-23 16:38:58     Added dummy DD as James called to say the client wants to cancel the account as they're not getting viewing. 08 71 99 34429728



2016-09-22 16:27:29     Resent signals to box. 4F31EB 04854099033



2016-09-22 15:06:28     Account got cancelled an hour after we reactivated it. I think it's VA but the guy I spoke to on the phone must not have noticed this as he reactivated it for me again.



2016-09-22 10:16:47     Activated card for James Kimberley. Paid OSB of £40.30 with client's CC 4F31EB 04854099033 Family + Movies + HD 5404 4020 0107 6669 01/19 775 Deposit paid. Invoice 22 Sep 2016 Invoice Number: 9425 To: 725 408 538 Sky Riviera skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Sky card deposit. 56.00 56.00 Delete Edit Total £56.00 Your transaction was successful. Transaction information Transaction ID 4L9311855J573434M Date and time 22-Sep-2016 10:15:23 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX6669 Total £56.00 GBP



2016-08-05 13:48:14     Invoice 0554 - PAID 6 boxes €150 each + €90 carriage. €990 in total.



2016-08-02 16:07:43     Sending card and box to James Kimberley at Sky Riviera. Invoice 0554 - 6 boxes €150 each + €90 carriage. €990 in total.



2016-07-08 11:03:18     FIRST BILL Total due 21 Jul £20.30



2016-07-08 11:02:08     GBP 100 Prepaid MasterCard Success. We'll get your reward ready and sent to: 26F Morven Road Bearsden Glasgow G613BY



2016-07-06 16:35:05     Card to be activated with 4F31EB04854099033



2016-07-06 12:26:52     DEBBIES NOTE Made a mistake when adding the card number to this account. The correct card for this account is 725 408 538



2016-06-30 10:32:03     4916 9110 3957 3020 10/2019 309 ORIGINAL £100 MASTERCARD