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Contract Number 630205536620
Card Number 782 145 031
MultiRoom Number
First NameMRS MARIE & Steve
Last NameGRANT
Address0/2 29 Brownhill Road
Address
Address
Town / CityGlasgow,
PostcodeG43 2AD
Telephone01416 398 720
Maiden NameSHEPHARD
Sky PasswordGLENEAGLES
Date of Birth1990-01-20 00:00:00
e-Mailmgrant@post.alderney.ws
Sky Card Number782 145 031
Prev Sky Card Number
Host Fee Paid2018-09-05 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2016-02-15 14:23:56
Modification Date2019-07-31 10:05:49
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamemarant168
MySky Passwordmobile2468
Contract StatusOutstanding Balance



2020-01-12 19:11:48     I HAVE USED THE BOX DETAILS Version No 4f31b7 Serial No 03816936239 Receiver ID B3461931A



2019-10-22 16:09:09     OB £47.00



2019-07-31 10:05:21     DD CANCELLED AT BANK



2019-07-26 11:56:47     August / final sub Your transaction was successful. Transaction information Transaction ID 94052598VY1441056 Date and time 26-Jul-2019 11:56:19 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £71.80 GBP



2019-07-24 13:23:16     Customer would like to cancel with 31 days notice Account has an offer so I have added dummy CC Payment method: Payment Card Payment type: MasterCard Name on card: MRS M GRANT Card number: **** **** **** 3338 Expiry date: 06/2020 Take last sub on 26/07/2019 £71.80 Host fee due date was 07-10-2019



2019-07-18 13:05:03     18/07/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630205536620, MANDATE NO 1011 £37.00



2019-06-26 11:42:09     July sub paid Your transaction was successful. Transaction information Transaction ID 2Y607187E6178751U Date and time 26-Jun-2019 11:42:01 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £71.80 GBP



2019-06-18 10:44:35     18/06/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630205536620, MANDATE NO 1011 £37.00



2019-05-24 09:18:43     June sub paid Your transaction was successful. Transaction information Transaction ID 9DM16920UD198091Y Date and time 24-May-2019 09:17:48 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £71.80 GBP



2019-05-20 11:26:28     20/05/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630205536620, MANDATE NO 1011 £37.00



2019-04-24 11:53:54     May sub paid Your transaction was successful. Transaction information Transaction ID 22S60691H9187723N Date and time 24-Apr-2019 11:52:49 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £71.80 GBP



2019-04-19 10:41:06     18/04/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630205536620, MANDATE NO 1011 £37.00



2019-03-27 12:14:48     April sub paid Your transaction was successful. Transaction information Transaction ID 19W40487A0881892X Date and time 27-Mar-2019 13:14:35 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £71.80 GBP



2019-03-18 13:11:29     18/03/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630205536620, MANDATE NO 1011 £37.00



2019-02-25 12:48:29     March sub paid Your transaction was successful. Transaction information Transaction ID 7E710789A5944802X Date and time 25-Feb-2019 13:48:15 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £69.80 GBP



2019-02-19 19:35:00     18/02/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630205536620, MANDATE NO 1011 £37.00



2019-01-29 08:10:42     February sub paid Your transaction was successful. Transaction information Transaction ID 5SE7683294726290J Date and time 29-Jan-2019 09:10:23 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £69.80 GBP



2019-01-22 09:08:38     Had extra £10 admin fee refunded. Feb payment will be £27.00.



2019-01-18 16:02:33     Sky have charged 2 admin fees, £20.00 + £10.00 There should only be one charge of £20.00 I'll ask Steve to call Sky. 18 Jan – 17 Feb TV £56.23 Extra charges £30.00 #20 Offer Administration Fee 03 Jan Why is this charge here? £20.00 Offer Administration Fee 03 Jan Why is this charge here? £10.00 Bill total £86.23



2019-01-18 15:41:52     18/01/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630205536620, MANDATE NO 1011 £86.23



2019-01-03 11:10:44     Offer - £37.00 for 18 months. A one-off £20 admin fee applies next month. Calendar made.



2019-01-02 10:13:57     January sub paid Your transaction was successful. Transaction information Transaction ID 69253876JK889480B Date and time 02-Jan-2019 11:13:25 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £69.80 GBP



2018-12-18 10:52:36     18/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630205536620, MANDATE NO 1011 £39.75



2018-12-14 13:12:02     Removed box sets at customers request. New monthly price will be £69.00 once offer finishes.



2018-12-13 23:12:07     CUSTOMER ASKED TO REMOVE BOX SETS



2018-12-04 08:57:11     December sub paid Your transaction was successful. Transaction information Transaction ID 2WS88289610852646 Date and time 04-Dec-2018 09:56:55 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £74.80 GBP



2018-11-19 13:21:20     19/11/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630205536620, MANDATE NO 1011 £39.75



2018-11-05 11:57:59     November sub paid Your transaction was successful. Transaction information Transaction ID 9AG860897K1287059 Date and time 05-Nov-2018 12:57:34 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £74.80 GBP



2018-10-18 08:45:04     18/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630205536620, MANDATE NO 1011 £ 39.75



2018-10-08 06:33:19     October sub paid Your transaction was successful. Transaction information Transaction ID 1PD10772UL3250723 Date and time 08-Oct-2018 06:33:03 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £74.80 GBP



2018-09-18 10:46:52     18/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630205536620, MANDATE NO 1011 £43.08



2018-09-07 11:23:00     Removed movies at customers request. New payment £39.75 pm.



2018-09-07 10:07:00     Customer wants to remove Sky Cinema from his subscription. I've asked Steve to call Sky to do this. I have changed the monthly sub amount to £74.80 from October.



2018-09-06 13:09:05     September sub paid Your transaction was successful. Transaction information Transaction ID 7DM72259X2471292J Date and time 06-Sep-2018 13:08:53 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £84.80 GBP



2018-08-28 11:00:10     host fee paid 27/08/2018 FASTER PAYMENTS RECEIPT REF.TV HOSTING FROM J Prince £120.00



2018-08-20 23:22:49     20/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630205536620, MANDATE NO 1011 £44.75



2018-08-20 15:10:18     Invoice 20 Aug 2018 Invoice Number: 9934 To: John Prince john.prince@orange.fr From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee 782 145 031 120.00 120.00 Delete Edit Total £120.00



2018-08-17 16:46:20     EMAIL SENT TO CUSTOMER Hi, The fee is due for your sky card. Would you like me to take this payment from your card ending 5704 or would you prefer for me to send you an invoice and you can do a bank transfer ? Thank you. Regards. Carol



2018-08-06 11:40:09     August sub paid Your transaction was successful. Transaction information Transaction ID 2N6449226E275951X Date and time 06-Aug-2018 11:39:54 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £84.80 GBP



2018-07-18 21:06:04     18/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630205536620, MANDATE NO 1011 £44.75



2018-07-09 09:28:50     July sub paid Your transaction was successful. Transaction information Transaction ID 1PK519008A8171717 Date and time 09-Jul-2018 09:28:31 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £84.80 GBP



2018-06-20 14:27:27     20/06/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630205536620, MANDATE NO 1011 £44.75



2018-06-06 09:31:59     June sub paid Your transaction was successful. Transaction information Transaction ID 6KS48677NS7884331 Date and time 06-Jun-2018 09:31:39 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £84.80 GBP



2018-05-18 10:39:18     18/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630205536620, MANDATE NO 1011 £44.75



2018-05-07 10:51:22     Your transaction was successful. Transaction information Transaction ID 8CP8314346429130G Date and time 07-May-2018 10:50:45 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £84.80 GBP



2018-04-22 23:14:05     18/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630205536620, MANDATE NO 1011 £44.75



2018-04-05 09:21:53     April sub paid Your transaction was successful. Transaction information Transaction ID 0CT32346GF664145F Date and time 05-Apr-2018 09:21:46 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £84.80 GBP



2018-03-20 13:23:08     20/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630205536620, MANDATE NO 1011 £43.00



2018-03-06 13:20:15     March sub paid Your transaction was successful. Transaction information Transaction ID 9V023727HT1991040 Date and time 06-Mar-2018 14:20:31 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £80.80 GBP



2018-02-20 13:54:50     20/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630205536620, MANDATE NO 1011 £21.48



2018-02-05 18:10:14     Feb sub Your transaction was successful. Transaction information Transaction ID 9CF95694F2871435H Date and time 05-Feb-2018 19:10:46 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £80.80 GBP



2018-02-02 21:28:38     BILLING AND OFFER INFO Payment received 18 Dec -£80.30 Payment received 18 Jan -£80.00 FUTURE SUBS FEB £21.48 MARCH £43.00 APRIL £43.00 CUSTOMERS CC AT SKY Payment type: VISA Name on card: MRS M GRANT Card number: **** **** **** 5704 Expiry date: 09/2019 4129 8404 2676 5704 09/2019 NO CVC SANTANDER ADDED Payment method: Direct Debit Account holders name: MRS M GRANT Account number: ****6038 Sort code: ****28 ADMIN DONT TO TAKE MONTHLY SUBS CALANDER DONE TO TRY FOR OFFER YEARLY



2018-02-02 09:14:02     Offer added correctly - 50% off TV for 12 months = £43.00pm.



2018-01-30 09:06:56     Reinstated account on-line and took offer of 50% off TV for 12 months. Calendar made to check the offer is added to the account correctly.



2018-01-26 14:18:48     Cancelled account on-line to reactivate with maximum discount. Calendar made.



2017-09-05 16:06:31     2017 host fee paid. Your transaction was successful. Transaction information Transaction ID 10283306VH004280C Date and time 05-Sep-2017 16:04:41 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5704 Total £120.00 GBP



2017-08-29 13:42:51     Invoice 29 Aug 2017 Invoice Number: 9750 To: 782 145 031 John Prince john.prince@orange.fr From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee. 120.00 120.00 Delete Edit Total £120.00



2017-08-28 19:39:45     ACTIVE ACCOUNT Payment received 18 Aug -£80.30 CUSTOMERS CC Your current payment details Payment method: Credit Card Card type: VISA Card number: ************5704 Expiry date: 09/2019



2016-08-30 09:47:07     Invoice Number: 9264 PAID 29/08/2016 FASTER PAYMENTS RECEIPT REF.tv hosting FROM J Prince £120.00



2016-08-09 12:56:06     Invoice 09 Aug 2016 Invoice Number: 9264 To: 782 145 031 john.prince@orange.fr From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 annual host fee 120.00 120.00 Delete Edit Total £120.00



2016-05-13 15:47:12     Offer - £11.10 off for 12 months with 12 months recontract



2016-03-23 12:17:31     Set pin to 5031



2016-03-11 12:36:36     Repaired card and box again.



2016-03-11 10:54:14     Had signals resent to box.



2016-03-10 21:12:45     CUSTOMER EMAILED THIS EVENING UNABLE TO RECORD PAIRED CARD AND BOX ONLINE AGAIN UPGRADED PACKAGE Your order Monthly cost Sky TV £70.50 - Sky Movies Sky Movies Premiere Free Sky Movies Disney Free HD Pack £5.25 New monthly cost £75.75



2016-03-10 09:57:37     Paired card to box. Version No 4f31b7 Serial No 03816936239 Receiver ID B3461931A



2016-02-23 21:51:03     CUSTOMERS CC ADDED Your current payment details Payment method: Credit Card Card type: VISA Card number: ************5704 Expiry date: 09/2016



2016-02-23 14:00:13     CC details to be added to account. 4129 8404 2676 5704 09/16 477



2016-02-20 21:32:37     782 145 031 CHANGE ADDRESS TO ALDERNEY OR THE CHASE Thu, 7 April, 03:00



2016-02-20 21:21:38     This card has to be sent out to; John Prince Gitis 82210 Merles France This is to replace card 537 696 767 as part of card change over system I have emailed customer as i do not have his CC to add to account 782 145 031, he will either email this to us or on Monday call the office His original card has been cancelled and i have emailed the board to add dummy cc to this BOX DETAILS FOR PAIRING WHEN CARD IS IN BOX "Model No. R007.061.49.00P Version No 4f31b7 Serial No 03816936239 Receiver ID B3461931A" PACKAGE FAMILY MOVIES AND SPORTS AND HD HOST FEE DUE DATE TO BE CARRIED FORWARD IS 07-10-2016



2016-02-19 10:11:43     GBP 150 Prepaid MasterCard Success. We'll get your reward ready and sent to: 0/2 29 BROWNHILL ROAD GLASGOW G432AD Please expect your reward within 28 days.



2016-02-18 11:53:45     Sent to Soltane for activation. 4F313504839269432



2016-02-15 14:31:29     4966 6256 6011 9999 9/17 040 FAMILY WITH SPORTS Without 1/2 price TV offer (pay the full price), £150 mastercard 630205536620