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Contract Number 630195265438
Card Number 623 847 373
MultiRoom Number
First NameMr Chris
Last NameGreechan
Address126 The Chase
AddressWickford
Address
Town / CityEssex
PostcodeSS12 9EX
Telephone0141 616 8462
Maiden NameShaw
Sky PasswordSKY
Date of Birth1977-09-27 00:00:00
e-Mailcgreechan@post.alderney.ws
Sky Card Number623 847 373
Prev Sky Card Number
Host Fee Paid2019-04-05 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2015-03-06 11:00:01
Modification Date2019-11-26 11:12:19
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamecgreechan
MySky Passwordgreechan1
Contract StatusViewing Abroad



2019-11-26 11:12:19     THIS ACCOUNT IS VA WE HAVE RECEIVED AN EMAIL FROM SKY THIS ACCOUNT HAS ALREADY BEEN OFF SINCE OCTOBER 2018



2019-04-09 09:46:21     THIS CARD WILL NEED REPLACED 623 847 373 SENDING CARD SEND REPLACEMENT CARD TO REPLACE CARD 623 847 373 SENDING CARD 797 178 373



2019-04-09 08:21:59     Account still not on.



2019-04-08 09:34:21     Called Sky and they said the issue has still not been resolved. Will call back at the end of the day



2019-04-08 08:41:35     I HAVE CHECKED MYSKY AND THIS ACCOUNT IS STILL NOT ON BOARD FOR DEBBIE TO CALL SKY



2019-04-04 09:00:37     Asked to check CRF resolution. Called Sky but not yet resolved. I'll call back tomorrow as it's still calendarized.



2019-04-02 13:58:24     Tried to reinstate on ent/HD @£16 but there is a problem reinstating. CRF sent to sort it out. Calendar made for 5/4/19 to check progress.



2019-04-02 12:10:59     customer emailed in to reactivate so i have taken the host fee Your transaction was successful. Transaction information Transaction ID 2X7155675M7494445 Date and time 02-Apr-2019 12:10:24 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £120.00 GBP



2018-10-11 10:09:44     11/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £8.03



2018-10-02 06:47:19     October / final sub paid Your transaction was successful. Transaction information Transaction ID 6HV447532A085022C Date and time 02-Oct-2018 06:46:56 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £25.52 GBP



2018-09-18 22:04:57     OCTOBER BILL WILL BE FINAL AS CUSTOMER CANCELLED LAST SUB WILL BE FOR £25.52 VIEWING WILL GO OFF 19/10/2018



2018-09-18 22:00:43     HOST FEE HAS BEEN REFUNDED DO NOT REACTIVATE WITHOUT TAKING A NEW HOST FEE CUSTOMER IS AWARE OF THIS Payment sent 18 September 2018 at 21:59:40 BST Transaction ID: 1N163893NH598621D Payment status: Completed Gross amount -£120.00 GBP



2018-09-18 21:34:19     Hi Dana, The host fee as you know is taken automatically every year and as Debbie said was taken before we received your email, if you were going to reactivate your account in 3/4/5/6 months time i need to hold the address in other words the address would be blocked waiting for you to reactivate i could not reuse the address, if this is the case i cannot refund your host fee as this is used to do exactly that, hold the address. If you are wanting to cancel and not reactivate then i can refund the £120. Let me know. Carol



2018-09-18 10:06:28     Cancelled account as per customers request. (Building work in Spain).



2018-09-16 11:24:52     12/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £27.65



2018-09-15 08:44:13     Please can you cancel my subscription, I have moved temporarily to a rental for six months, whilst I renovate please can you cancel my subscription until I am back at home Many thanks Dana



2018-09-15 08:43:29     CLIENT CONTACT DETAILS 07710586221 Dana Armstrong. dana@dana-armstrong.com



2018-09-14 14:15:25     host fee paid Your transaction was successful. Transaction information Transaction ID 57S3459374238540B Date and time 14-Sep-2018 14:14:06 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £120.00 GBP



2018-08-31 15:28:17     September sub paid Your transaction was successful. Transaction information Transaction ID 6UU230810B075582K Date and time 31-Aug-2018 15:28:07 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £40.30 GBP



2018-08-14 16:54:17     11/07/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £27.65



2018-08-14 14:34:35     August sub paid Your transaction was successful. Transaction information Transaction ID 35A77059L47816050 Date and time 14-Aug-2018 14:34:14 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £40.30 GBP



2018-08-13 22:48:13     13/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £27.65



2018-07-04 22:47:21     JULY SUB PAID Receipt from Skyhdsolutions Receipt #1410-3197 Amount paid £40.30 Date paid July 1, 2018 Payment method Visa – 6714 Summary Charge for £40.30 Amount paid £40.30



2018-06-13 22:58:44     13/06/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £27.65



2018-06-01 08:50:35     June sub paid Your transaction was successful. Transaction information Transaction ID 1AW59022WM246314V Date and time 01-Jun-2018 08:50:17 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £40.30 GBP



2018-05-11 08:52:13     11/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £27.65



2018-05-02 08:29:01     May sub paid Your transaction was successful. Transaction information Transaction ID 94U93715BB294133T Date and time 02-May-2018 08:28:39 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £40.30 GBP



2018-04-11 21:23:27     11/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £27.65



2018-04-02 12:57:59     April sub paid Your transaction was successful. Transaction information Transaction ID 45505102PC963972M Date and time 02-Apr-2018 12:57:50 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £38.00 GBP



2018-03-01 15:28:41     March sub paid Your transaction was successful. Transaction information Transaction ID 5TJ33645LK853374F Date and time 01-Mar-2018 16:28:47 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £36.00 GBP



2018-02-13 10:35:31     13/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £33.33



2018-02-01 13:00:06     Feb sub Your transaction was successful. Transaction information Transaction ID 77T09167FM790700H Date and time 01-Feb-2018 14:00:45 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £36.00 GBP



2018-01-26 17:35:12     Downgraded account to BoxSets only as per client's request. Monthly amount to client now set at £36 and monthly amount to us will be £26.60



2018-01-11 11:47:14     11/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £39.20



2018-01-04 06:47:37     Jan sub Your transaction was successful. Transaction information Transaction ID 41283386UE5532049 Date and time 04-Jan-2018 07:46:39 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £62.00 GBP



2017-12-13 09:49:54     DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £39.20



2017-12-04 12:29:04     dec sub Your transaction was successful. Transaction information Transaction ID 9LV11166HP323383P Date and time 04-Dec-2017 13:27:32 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £62.00 GBP



2017-11-13 09:49:39     13/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £39.20



2017-11-03 12:04:27     nov sub Your transaction was successful. Transaction information Transaction ID 86M88451AR508842C Date and time 03-Nov-2017 13:04:27 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £62.00 GBP



2017-10-11 15:37:30     11/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £39.20



2017-10-05 10:42:25     oct sub Your transaction was successful. Transaction information Transaction ID 51502921PE0761234 Date and time 05-Oct-2017 10:39:28 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £62.00 GBP



2017-09-13 11:59:15     13/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £39.20



2017-09-05 09:47:05     2017 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 79H20813EH095942H Date and time 05-Sep-2017 09:45:34 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £120.00 GBP



2017-09-04 12:40:12     sept sub Your transaction was successful. Transaction information Transaction ID 4PK95525GT0192648 Date and time 04-Sep-2017 12:37:16 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £62.00 GBP



2017-08-11 09:03:17     11/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £39.20



2017-08-04 10:11:58     Your transaction was successful. Transaction information Transaction ID 41N39361BL642694E Date and time 04-Aug-2017 10:10:13 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £62.00 GBP



2017-07-14 23:42:22     12/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £39.20



2017-07-05 23:13:10     JULY SUB PAID EXTRA AS SPORTS WAS ADDED FOR ONE MONTH Your transaction was successful. Transaction information Transaction ID 6RW21235L62562522 Date and time 05-Jul-2017 23:10:41 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £71.80 GBP



2017-07-05 23:12:41     BILLING Total due 11 Jul £39.20 Box Sets with Cinema £56.00 Viewing Subscription Discounted - £16.80 Total £39.20 JUNE SUB SHOULD HAVE BEEN HIGHER AS SPORTS WAS ADDED FOR ONE MONTH I WILL TAKE THE EXTRA IN JULY



2017-06-13 03:50:13     13/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £52.37



2017-06-05 09:33:38     june sub Your transaction was successful. Transaction information Transaction ID 35R009904B780681G Date and time 05-Jun-2017 09:32:24 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £62.00 GBP



2017-05-24 12:44:19     removed sports



2017-05-23 14:58:16     Client called to add Sports on for 1 month. Added Sports and set a reminder to cancel it tomorrow with 1 months notice. Updated Calendar reminders for monthly sub.



2017-05-11 18:08:46     11/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £39.20



2017-05-06 08:05:21     MAY SUB PAID Your transaction was successful. Transaction information Transaction ID 0WP69851HN428012L Date and time 06-May-2017 08:04:12 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £62.00 GBP



2017-04-16 22:13:31     12/4/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £39.20



2017-04-16 22:11:18     IGNORE THIS NOTE



2017-04-05 10:58:16     April sub paid. Your transaction was successful. Transaction information Transaction ID 4C039530M3678174W Date and time 05-Apr-2017 10:56:26 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6714 Total £62.00 GBP



2017-04-05 10:34:50     Called client for new CC details for monthly subs. 4659 5066 6528 6714 03/20 191



2017-03-14 13:32:01     13/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £39.20



2017-03-06 13:21:49     Took payment for March(1 month as a double bill and late payment fee wouldn't have been charged by Sky this early. They usually wait till the account goes off before that is due. Your transaction was successful. Transaction information Transaction ID 7G628273Y01095016 Date and time 06-Mar-2017 14:19:19 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9749 Total £62.00 GBP



2017-03-06 13:13:47     Client called in with new CC details to pay March sub. Doesn't want any charges coming out of this account after March as she plans to call with new CC details at some point in the next week. 4659 4145 6156 9749 11/19



2017-03-05 15:09:17     MARCH SUB DECLINED THIS IS HAPPENING TOO OFTEN ON THIS ACCOUNT WILL MAYBE NEED TO GIVE THIS CUSTOMER A NON OFFER CARD Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card. EMAIL SENT TO CUSTOMER HI Dana, Can you call our office tomorrow as your March payment to sky has declined and i need new Credit card details before viewing goes off Carol I HAVE DONE A CALANDER TO ADD DUMMY DD ON 8TH MARCH IF CUSTOMER GETS BACK TO US WE NEED TO CHARGE A DOUBLE BILL AND £7.50 LATE PAYMENT FEE



2017-02-14 15:57:26     13/02/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £39.20



2017-02-06 13:58:37     feb sub Your transaction was successful. Transaction information Transaction ID 2X736862AG027124B Date and time 06-Feb-2017 14:58:14 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1667 Total £62.00 GBP



2017-01-12 17:07:54     Paid OSB of £39.20 with Santander and readded Santander DD. Changed pin to last four digits of card. 09 01 28 08806038



2017-01-05 11:05:50     JAN SUB DECLINED ADDED DUMMY DD SKY WILL NOT ATTEMPT TO TAKE PAYMENT UNTIL 19 Jan We'll be collecting this payment a few days later than normal. I HAVE ALSO CHANGED PIN TO 1010 OMG WHEN CK TOOK NEW CC FOR THIS ACCOUNT HE DID NOT CHANGE THE CALANDER THEREFORE I TRIED TO TAKE THE PAYMENT WITH THE OLD CC I HAVE NOW TAKEN THE PAYMENT WITH THE NEW CC AND CHANGED THE CALANDER AND SUB PAGE I WILL DO CALANDER TO READD SANTANDER IN ONE WEEK Your transaction was successful. Transaction information Transaction ID 8GL64455DM411352E Date and time 05-Jan-2017 12:11:11 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1667 Total £62.00 GBP



2017-01-02 22:04:06     BILLING NO DECEMBER PAYMENT TO SKY Total due 11 Jan £39.20 UPCOMING SUBS 11 February £39.20 11 March £39.20 11 April £39.20



2016-12-12 10:42:44     Paid OSB of £39.20 with Santander(3455) Re-added Santander DD. 09 01 28 08806038



2016-12-12 10:34:21     December sub paid. Your transaction was successful. Transaction information Transaction ID 73N76200MX2081228 Date and time 12-Dec-2016 11:32:41 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1667 Total £62.00 GBP



2016-12-12 10:31:13     Client called with new CC details. 4659 5032 9067 1667 11/19



2016-12-05 15:38:01     Added dummy DD for now as sub is due soon and client stopped her CC's due to purse being stolen. Said she'll get back to us later in the week with new CC details. 08 71 99 34429728



2016-12-05 15:16:45     dec sub declined Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2016-11-11 15:02:23     11/11/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £34.70



2016-11-05 18:43:53     nov sub Your transaction was successful. Transaction information Transaction ID 1J230039AN650013F Date and time 05-Nov-2016 19:41:44 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5843 Total £62.00 GBP



2016-10-14 11:31:29     14/10/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630195265438, MANDATE NO 0534 £21.6



2016-10-05 16:27:32     oct sub Your transaction was successful. Transaction information Transaction ID 4U109027R78857832 Date and time 05-Oct-2016 16:25:16 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5843 Total £62.00 GBP



2016-09-30 16:10:28     Host fee paid. Downgrade cancelled. Added Santander and set reminders set for monthly subs. Your transaction was successful. Transaction information Transaction ID 48453837ME428024J Date and time 30-Sep-2016 15:34:12 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5843 Total £120.00 GBP



2016-09-30 15:03:02     Client called with new CC details for host fee: 4659 5052 7205 5843 04/18 043



2016-09-20 15:20:09     Downgraded to original - also got 30% off for 5 years. Poss change to Santander after re-upgrading.



2016-09-06 17:17:37     Invoice 06 Sep 2016 Invoice Number: 9359 To: 623 847 373 dana@dana-armstrong.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 annual host fee 120.00 120.00 Delete Edit Total £120.00



2015-09-11 14:02:52     Your transaction was successful. Transaction information Transaction ID 4JT10223LC023860E Date and time 11-Sep-2015 14:01:53 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5843 Total £120.00 GBP



2015-06-15 10:58:07     Additional MYSKY user set up for client Dana Armstrong. Username : darmstrong1739 Password : a17392846 darmstrong10@post.alderney.ws



2015-05-13 16:08:07     Correct box details. 4F3171 03821925855



2015-05-13 12:43:11     Activated with below details. Had to pay OSB of £69.85 with Dana's CC and the serial number was wrong so have to call her back to get an update done on the box. 07710586221 Dana Armstrong. dana@dana-armstrong.com



2015-05-13 12:20:03     New box and payment details to activate for Dana. 4F3171 038221925855 4659 5052 7205 5843 04/18 043



2015-03-20 14:51:53     Card shouldn't be paired until Monday after Soltane's claim has been made.



2015-03-19 13:01:07     Downgraded Sports and added movies on as we're sending this card to Dana Armstrong to replace her old card 612 504 514(she's sending this back to us) We have to add Dana's payment details to this account when she receives it as the 50% offer on the account is to fix an issue she had with a previous account charging her despite being cancelled.



2015-03-16 09:10:48     Notification: 623 847 373 CHANGE ADDRESS TO CHASE OR ALDERNEY @ Mon 16 Mar Your current address 99A Shawwood CrescentGlasgowG775ND Your new address 126 The ChaseWICKFORDEssexSS12 9EX



2015-03-12 10:04:12     Card paired to original Soltane box as this could apparently affect the offer being claimed for now. 4F3134, 04830634784 Card no longer going to Andre.



2015-03-11 19:14:48     GBP 100 Prepaid MasterCard Success. We'll get your reward ready and sent to: 99A Shawwood Crescent Glasgow G775ND Please expect your reward within 10 working days.



2015-03-11 14:58:56     Paired to box and added Sports. Santander can't be added until first bill is processed.



2015-03-11 14:50:39     CARD AND BOX TO BE ACTIVATED AND SENT TO ANDRE 4F700603784877998 Activated with card 623 847 373 Invoice 03 Mar 2015 Invoice Number: 7202 To: Satfocus service@satfocus.de From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 10.00 Mini HD boxes with one year warrenty 50.00 500.00 5.00 Supply 5 sky cards 100.00 500.00 5.00 5 Sky cards paid for one year Sports Family and HD pack 751.00 3755.00 Total £4755.00 AWAITING PAYMENT FOR THIS INVOICE PACKAGE REQUIRED FAMILY , SPORTS PLUS HD SANTANDER TO BE ADDED



2015-03-11 14:32:48     623 847 373 CHANGE ADDRESS TO CHASE OR ALDERNEY Mon, 16 March, CALANDER MESSAGE DONE



2015-03-11 14:30:46     activation complete



2015-03-11 12:10:11     BOX RECEIVED CARD AND BOX TO BE ACTIVATED Box 4F313404830634784 Card 623 847 373



2015-03-10 22:31:00     3/3/2015 CARD ARRIVED 623 847 373 WAITING ON BOX Mr Chris Greechan 99A Shawwood Crescent Newton Mearns Glasgow. G77 5ND"



2015-03-06 11:08:55     MYSKY Username : cgreechan Password : greechan1 cgreechan@post.alderney.ws NEW CARD ORDERED Mr Chris griff 99A Shawwood Crescent Newton Mearns Glasgow. G77 5ND DOB - 27/09/1977 Phone no - 0141 616 8462 CC Details - 5118 4420 4203 8507 03/17 875 Family bundle @ 1/2 price + £100 Prepaid mastercard reward