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Contract Number 630190966972
Card Number 749 958 286
MultiRoom Number
First NameMrs Suzanne & Alan
Last NameBrock
Address151 THE CHASE
Address
Addresswickford
Town / Cityessex
PostcodeSS12 9EX
Telephone07825 854 646
Maiden NameSMITH
Sky PasswordALAN
Date of Birth1977-10-19 00:00:00
e-Mailsuz.brock@post.alderney.ws
Sky Card Number749 958 286
Prev Sky Card Number616 047 668
Host Fee Paid2016-10-06 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2014-09-09 17:00:38
Modification Date2019-11-26 12:05:28
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamebrockgurl3333
MySky Passwordihatespiders
Contract StatusViewing Abroad



2019-11-26 12:05:27     THIS ACCOUNT IS VA WE HAVE RECEIVED AN EMAIL FROM SKY THIS ACCOUNT HAS ALREADY BEEN OFF SINCE FEB 2019



2019-07-09 03:02:29     HOST WAS DUE 03-07-2019



2019-04-09 07:43:39     IF CUSTOMER GETS BACK TO US CHARGE A DOUBLE BILL ALSO PUT OUT TO STEVE AS NEW OFFER DUE



2019-02-05 13:13:44     Dummy d/d added **99 **28



2019-02-01 15:26:38     Sub declined again today. I have emailed customer. I set a reminder to add dummy DD if no reply by 05/02/2019



2019-02-01 15:21:23     Customer's contact details: vjcoco@gmail.com



2019-01-29 09:34:59     February sub declined Email to board Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2019-01-16 16:22:31     16/01/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 £47.00



2019-01-03 16:08:40     January sub paid Your transaction was successful. Transaction information Transaction ID 8KD9185685604714X Date and time 03-Jan-2019 17:08:18 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £74.30 GBP



2018-12-17 19:49:45     17/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 £47.00



2018-12-05 08:57:48     December sub paid Your transaction was successful. Transaction information Transaction ID 9FT98022WY344443V Date and time 05-Dec-2018 09:57:25 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £74.30 GBP



2018-11-16 09:47:23     16/11/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 £66.95



2018-11-06 11:37:38     November sub paid Your transaction was successful. Transaction information Transaction ID 96773812DX1790457 Date and time 06-Nov-2018 12:37:23 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £74.30 GBP



2018-10-16 11:54:03     16/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 £47.00



2018-10-08 12:30:41     October sub paid Your transaction was successful. Transaction information Transaction ID 48D495275B3515939 Date and time 08-Oct-2018 12:30:23 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £74.30 GBP



2018-09-17 12:06:47     17/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 £47.00



2018-09-07 08:41:36     September sub paid Your transaction was successful. Transaction information Transaction ID 37X778593S140763E Date and time 07-Sep-2018 08:41:17 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £74.30 GBP



2018-08-16 14:17:34     16/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 £47.00



2018-08-07 13:10:07     August sub paid Your transaction was successful. Transaction information Transaction ID 6U424910A0983664K Date and time 07-Aug-2018 13:09:50 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £74.30 GBP



2018-07-18 21:12:37     18/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 £47.00



2018-07-09 11:28:36     July sub paid Your transaction was successful. Transaction information Transaction ID 6RV01205U7511561K Date and time 09-Jul-2018 11:28:17 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £74.30 GBP



2018-06-18 12:55:30     18/06/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 _ 56.98



2018-06-07 12:34:56     June sub paid Your transaction was successful. Transaction information Transaction ID 5SW59049JW996952M Date and time 07-Jun-2018 12:34:37 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £74.30 GBP



2018-05-23 17:48:20     2018 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 20X97936RU963373B Date and time 23-May-2018 17:47:58 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £120.00 GBP



2018-05-16 21:05:58     16/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 £52.60



2018-05-07 15:50:45     May sub paid Your transaction was successful. Transaction information Transaction ID 9G201649199879256 Date and time 07-May-2018 15:50:24 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £74.30 GBP



2018-05-04 14:54:37     Offer - £47.00pm for 18 months. I have removed Kids and Box Sets for a greater discount but if the customer complains reinstate as necessary. A one-off £10 admin fee applies next month. Calendar made.



2018-04-22 23:07:36     18/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 £33.00



2018-04-05 12:26:33     April sub paid Your transaction was successful. Transaction information Transaction ID 1VG85834U98523423 Date and time 05-Apr-2018 12:26:30 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £73.80 GBP



2018-03-16 08:53:14     16/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 £32.20



2018-03-07 13:40:55     March sub paid Your transaction was successful. Transaction information Transaction ID 2DU039594H275552L Date and time 07-Mar-2018 14:41:17 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £71.80 GBP



2018-02-19 10:41:47     16/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 £32.20



2018-02-07 09:04:22     Feb sub Your transaction was successful. Transaction information Transaction ID 0TU32503CE088094H Date and time 07-Feb-2018 10:04:53 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £71.80 GBP



2018-01-17 15:02:10     17/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 £32.20



2018-01-08 10:50:29     Jan sub Your transaction was successful. Transaction information Transaction ID 22B049673Y1770546 Date and time 08-Jan-2018 11:50:27 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £71.80 GBP



2017-12-18 11:31:17     18/12/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 £32.20



2017-12-07 20:38:26     dec sub Your transaction was successful. Transaction information Transaction ID 6XK70369YN627164X Date and time 07-Dec-2017 21:38:18 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £71.50 GBP



2017-11-17 09:32:45     16/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 £32.20



2017-11-08 15:43:38     NOVEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 08P2284024817172G Date and time 08-Nov-2017 16:43:43 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £71.50 GBP



2017-10-18 15:29:37     18/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 £32.20



2017-10-10 12:26:01     oct sub Your transaction was successful. Transaction information Transaction ID 7JS631492J522070D Date and time 10-Oct-2017 12:20:49 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £71.50 GBP



2017-09-18 21:50:39     18/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 £32.20



2017-09-06 13:41:32     sept sub Your transaction was successful. Transaction information Transaction ID 9PK881601Y7829101 Date and time 06-Sep-2017 13:39:49 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £71.50 GBP



2017-08-18 16:06:04     16/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 £86.46



2017-08-11 11:11:03     aug sub Your transaction was successful. Transaction information Transaction ID 90495220AR1288523 Date and time 11-Aug-2017 11:08:47 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £71.50 GBP



2017-07-03 15:15:36     Activated on Family + Sports + HD for CoCo. 4f3136 04865950157 5489 0190 1543 1702 1/22 185 Added Santander DD to account and set monthly subs for 10th of each month. Deposit and July sub paid. Invoice 03 Jul 2017 Invoice Number: 9695 To: 749 958 286 CoCo skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 July pro rata sub 03/07/2017-10/08/2017 87.65 87.65 Delete Edit 1.00 Sky card deposit. 71.50 71.50 Delete Edit Total £159.15 Your transaction was successful. Transaction information Transaction ID 8HF61067WX1328847 Date and time 03-Jul-2017 15:10:53 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1702 Total £159.15 GBP



2017-06-30 12:57:16     Card given to Vicente (Coco) Paid 70€



2017-06-28 13:36:31     Card in stock in Spain



2017-06-13 15:21:48     Replacement card arrived in office today.



2017-06-07 15:32:16     New card arrived at Terry's 616 047 668 > 749 958 286



2017-06-05 14:36:06     Reinstated account on original with 60% off for 12 months = £8.80, reordered card & added dummy d/d. Due date 15th July.



2017-02-17 12:46:01     16/02/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 £19.79



2017-02-12 22:50:25     FINAL SUB PAID Your transaction was successful. Transaction information Transaction ID 76438871X7216422U Date and time 12-Feb-2017 23:48:57 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3912 Total £48.57 GBP



2017-02-12 22:48:32     FINAL BILL 16 Feb - 4 Mar A month in advance Box Sets with Sports & Cinema HD - including discounts Box Sets with Sports & Cinema HD £48.57 Viewing Subscription Discounted - £26.96 Total £21.61 HD Subscription Discounted- £1.82 Free items Total £19.79 Total due 16 Feb £19.79



2017-02-01 15:35:20     Cancelled account as requested by Lucio. Final bill will be £19.79 on 16/02/2017 Host fee due date was 11-12-2017



2017-01-18 14:59:36     18/01/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630190966972, MANDATE NO 0633 £32.60



2017-01-04 20:52:21     JANUARY SUB PAID Your transaction was successful. Transaction information Transaction ID 1W922090F5188841P Date and time 04-Jan-2017 21:51:08 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3912 Total £80.80 GBP



2016-12-30 10:42:53     Added Santander



2016-12-15 14:35:47     PART DECEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 6MY54049GD606500H Date and time 15-Dec-2016 15:34:20 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3912 Total £20.40 GBP



2016-12-15 14:18:19     OFFER AND BILLING INFO Total due 16 Nov £80.30 Total due 16 Dec £60.42 16 January £32.90 16 February £32.90 16 March £32.90 CUSTOMERS CC ON ACCOUNT Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************3912 Expiry date: 09/2019 ADMIN DONE TO TAKE MONTHLY SUB FROM JANUARY 616 047 668 8TH £80.80 5489 0186 1624 3912 09/19 562 CALANDER TO ADD SANTANDER 30/12/2016 ADMIN DONE TO TRY FOR OFFER NEXT YEAR



2016-12-09 13:42:20     Reactivated account with 60% off TV & 50% off HD for 12 months = £32.60



2016-12-02 14:28:12     Cancelled account so that Steve can reactivate next week with an offer.



2016-10-04 13:40:45     Your transaction was successful. Transaction information Transaction ID 2Y668174X3429821G Date and time 04-Oct-2016 13:38:55 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3912 Total £150.00 GBP



2016-09-21 13:10:55     Invoice 21 Sep 2016 Invoice Number: 9418 To: 616 047 668 lucio de col skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 annual host fee 150.00 150.00 Delete Edit Total £150.00



2016-09-21 13:08:46     Latest bill My subscriptions 16 Sep - 15 Oct £80.00 Additional charges £0.30 Total due 16 Sep £80.30 Payment Received - £80.30 16 Sep What you still owe £0.00



2015-10-06 15:51:56     Your transaction was successful. Transaction information Transaction ID 1LF7583078253310C Date and time 06-Oct-2015 15:51:26 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3912 Total €200.00 EUR



2015-09-24 11:58:17     16 Sep - 15 Oct A month in advance Family with Sports & Movies HD - including discounts £40.50 Free items Total £40.50 Payment method: Credit Card Card type: MASTERCARD Card number: ************3912 Expiry date: 09/2019



2015-09-24 11:57:52     Invoice 24 Sep 2015 Invoice Number: 8148 To: 616 047 668 Lucio De Col skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee 120.00 120.00 Delete Edit Total £120.00



2015-01-15 12:09:43     Lucio email in with new box details : 4F3128 03831596891 616 047 668 Paired online and he's confirmed the problem has been fixed now.



2015-01-12 15:42:36     Called and repaired the card and box again.



2015-01-09 15:50:07     Called and repaired card to box Lucio De Col Attachments15:31 (19 minutes ago) Reply to me Hi The customer witch system details photo is attached is not receiving sports channels and a message saying is the wrong card. Contract was made the 10th of December with sports, movies and HD. Please correct problem Regards Lucio De Col



2014-12-30 10:42:32     Your transaction was successful. Transaction information Transaction ID 0A495707G5844033W Date and time 30-Dec-2014 11:42:26 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3912 Total £71.75 GBP



2014-12-30 10:40:43     5489 0186 1624 3912 09/19 562 Invoice 30 Dec 2014 Invoice Number: 6904 To: 616 047 668 Lucio De Col skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Card Deposit 71.75 71.75 Delete Edit Total £71.75



2014-12-11 10:34:29     Host fee due date is 11/12/2015 Dealer : Lucio De Col



2014-12-11 09:43:00     Reinstated account for Lucio's activation. Family with Movies, Sports and HD pack. Half price till November. Bill for 16th January - £83.38 £38.75 until 16th November 2015. Box : 4E300E, 0285779302 Customers CC - 5489 0186 1624 3912 09/19 562



2014-09-23 16:00:51     Your current address 174 HAMILTON ROADGLASGOWG329QU Your new address 151 The ChaseWICKFORDEssexSS12 9EX



2014-09-17 10:55:16     Claim your reward We like to offer our customers the best of Sky, and that includes giving you great stuff that you'll love. £100 Marks and Spencer eVoucher Success. We'll get your reward ready and sent to: suz.brock@post.alderney.ws Please expect your reward within 5 working days.



2014-09-17 10:52:10     ACTIVATED IN 4F3127 03826059508



2014-09-16 13:14:46     CARD ARRIVED 616 047 668 BOX ARRIVED DETAILS TO BE SENT TO SOLTANE FOR ACTIVATION



2014-09-09 17:02:48     BASIC £100 M AND S VOUCHER PAYMENT DETAILS 4101 6267 2966 5911 EXP 06/15 CVC 548 630190966972 CALENDAR TO CHANGE ADDRESS 3 WEEKS FROM TODAY VOUCHER FOR LB FRIEND