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Contract Number 630187539162
Card Number 759 896 137
MultiRoom Number610 772 006 Green
First NameMiss Ashley
Last NameHeffer & John Davis
Address2065 FANTON AVENUE
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9LF
Telephone0141 639 7760
Maiden NameSWANNIE
Sky PasswordSKY 667
Date of Birth1983-07-03 00:00:00
e-Mailaheffer@post.alderney.ws
Sky Card Number759 896 137
Prev Sky Card Number704 209 147
Host Fee Paid2017-02-26 00:00:00
Host Fee Due2020-05-22 00:00:00
Create Date2014-05-16 10:58:03
Modification Date2019-11-28 03:37:34
Multi Room Card 1610 772 006 Green
Multi Room Card 1 Notes610 772 006 Full + HD April 2019 to April 2020 12 MONTHS @ £86.80 £1,041.60 610 772 006 BT Sports HD April 2019 to April 2020 £480.00 610 772 006 Host fee £120.00 HOST FEE DUE APRIL 2020
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameHEFFERA6767
MySky Passwordashbash7
Contract StatusViewing Abroad



2019-11-28 03:37:28     26/11/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £68.00



2019-11-26 16:06:05     THIS ACCOUNT IS VA DD CANCELLED AT THE BANK



2019-10-28 15:50:30     28/10/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £68.00



2019-09-26 12:27:43     26/09/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £68.00



2019-08-27 11:55:41     27/08/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £68.00



2019-07-26 11:53:51     26/07/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £68.00



2019-06-26 12:48:25     26/06/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £68.00



2019-05-28 23:02:43     28/05/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £68.00



2019-04-26 14:30:45     26/04/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £68.00



2019-04-05 09:18:08     Paired card to box 610 772 006 9F3004 03310382566 F2B251FC8



2019-04-05 09:12:35     610 772 006 Invoice no.: 0911 PAID 04/04/2019 TRANSFER FROM EARTHPORTFX LTD SEG CLIENT ACC 5TH FLOOR. REF: 0015 2242 696 0208258 £7,318.80



2019-03-30 08:27:33     BANKING NOTE PRIMARY CARD WE COLLECT £20 EACH MONTH MULTIROOM CARD 2019 TO 2020 WE HAVE INVOICED CUSTOMER FOR £86.80 PER MONTH MONTHLY AMOUNT COLLECTED FROM APRIL 2019 £108.80



2019-03-26 11:06:37     26/03/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £67.49



2019-03-09 08:47:11     610 772 006 Multiroom CAPTAIN HAS NOT REPORTED THAT BT IS NOT WORKING IF AND WHEN HE DOES WE WILL NEED TO SEND HIM A NEW CARD Invoice no.: 0911 Invoice date: 27 Mar 2019 Invoice to: Burnhill Ventures Michael David Ebsworth captain@yachtaura.com +33 6 60 65 14 74 Amount due: £7,318.80 Bridge/Captain Full pack HD APRIL 2019 TO APRIL 2020 New card sent 12 MONTHS @ £86.80 £1,041.60 NEW CARD FEE 3 NEW CARDS 796 621 563. 796 619 542. 801 100 983 3 CARDS @ EACH £120.00 £360.00 VIP Port - 764 624 656 Full pack HD APRIL 2019 FOR 6 MONTHS 6 MONTHS @ £86.80 £520.80 764 624 656 2019 HOST FEE £120.00 VIP Stb -764 624 276 Full pack HD APRIL 2019 FOR 6 MONTHS 6 MONTHS @ £86.80 £520.80 764 624 276 2019 HOST FEE £120.00 Guest Port Full pack HD APRIL 2019 FOR 6 MONTHS New card sent 6 MONTHS @ £86.80 £520.80 Guest Stb HD APRIL 2019 FOR 6 MONTHS New card sent 6. MONTHS @ £86.80 £520.80 Main Salon – 711 033 753 Full pack HD APRIL 2019 FOR 6 MONTHS 6. MONTHS @ £86.80 £520.80 711 033 753 2019 HOST FEE £120.00 Master – 724 998 562 Full pack HD APRIL 2019 FOR 6 MONTHS 6 MONTHS @ £86.80 £520.80 724 998 562 2019 HOST FEE £120.00 Sky Lounge – 724 680 020 Full pack HD APRIL 2019 FOR 6 MONTHS 6 MONTHS @ £86.80 £520.80 724 680 020 2019 HOST FEE £120.00 Carriage DHL NEXT DAY DELIVERY FOR 3 CARDS Track DHL Track 2747749981 £30.00 610 772 006 Full + HD April 2019 to April 2020 12 MONTHS @ £86.80 £1,041.60 610 772 006 BT Sports HD April 2019 to April 2020 £480.00 610 772 006 Host fee £120.00 Total £7,318.80 GBP



2019-03-06 11:57:02     Hi David, This card is paid until 1st April 2019 for Sky and BT Sports 610 772 006 Please can you tell me if it is to be renewed or cancelled down. Regards, Debbie Calendar set to cancel next week if no reply



2019-02-26 11:11:55     26/02/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £64.00



2019-02-01 19:22:55     28/01/19 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £64.00



2018-12-27 18:40:46     27/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £64.00



2018-11-26 17:47:20     26/11/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £64.00



2018-11-18 05:18:23     ANGELA CANNOT RECORD OR PAUSE I ASKED HER TO RESET BOX STILL THE SAME I HAVE PAIRED CARD AND BOX AGAIN VERSION 4F3104 Serial 0362108781B Receiver ID 82BACC715



2018-10-28 21:24:17     26/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £69.71



2018-10-23 19:50:29     BT HAS SWITCHED THIS CARD OFF We're stopping your services. This might be because your line's being disconnected, you're moving to a different provider or there's a terms of service issue.



2018-10-01 12:01:59     01/10/18 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000031, MANDATE NO 0449 £42.50



2018-09-26 19:18:05     26/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £64.33



2018-09-25 09:48:11     Offer - £58.00 pm for 18 months. A one-off £10 admin fee applies next month. Calendar made.



2018-09-20 16:16:34     INVOICE 0867 PAID Your transaction was successful. Transaction information Transaction ID 85467771C6771115D Date and time 20-Sep-2018 16:16:05 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX2678 Total £833.60 GBP



2018-09-15 08:31:32     Invoice no.: 0867 Invoice Date: 15 Sep 2018 Due date: 15 Sep 2018 Amount due: £833.60 610 772 006 Full + HD Octomer 2018 to April 2019 6 months £84.80 £508.80 610 772 006 BT Sports HD October 2018 to April 2019 6 months £240.00 711 033 753 Full HD from October to 30/11/2018 £84.80 THEN SHUT DOWN FOR WINTER Total £833.60 GBP



2018-09-15 08:29:10     Today i will send you an invoice 6 months Sky and BT for card CREW 610 772 006 1 month October to November 2019 for card MAIN SALON 711 033 753 Card MASTER CABIN 724 998 562 is paid to November, in November has it to be shut down for the winter ? SKY LOUNGE 724 680 020 is paid to November, in November has it to be shut down for the winter ? BRIDGE 782 216 816 this card has not been active since 2016 You have this card 778 595 223 due to be renewed November 2018 Let me know about the November three Thanks Carol



2018-09-15 08:04:14     CAPTAIN EMAILED BACK 610 772 006 HE WANT TO CONTINUE FOR ANOTHER 6 MONTHS SKY AND BT I WILL SEND AN INVOICE



2018-09-14 08:23:03     EMAIL SENT AGAIN HI David, The following two cards are paid until 1st October 2018 Sky and BT Sports 610 772 006 AND CARD 711 033 753 Please can you tell me if they are to be renewed or cancelled down. Thank you. Carol I WILL DO CALANDER TO CANCEL DOWN 1ST OCTOBER IF NO REPLY



2018-09-03 11:30:27     03/09/18 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000030, MANDATE NO 0449 £16.00



2018-08-31 09:59:05     HI David, The following two cards are paid until 1st October 2018 Sky and BT Sports 610 772 006 AND CARD 711 033 753 Please can you tell me if they are to be renewed or cancelled down. Thank you. Carol



2018-08-29 07:37:02     29/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £62.10



2018-08-02 11:02:29     01/08/18 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000029, MANDATE NO 0449 £16.00



2018-07-26 18:37:22     26/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £62.10



2018-07-10 10:08:22     BT OFFER - £22.49 for 12 months inc HD. Calendar made.



2018-07-09 10:33:00     09/07/18 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000028, MANDATE NO 0449 £31.00



2018-06-27 08:02:27     27/06/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 _ 62.10



2018-06-08 10:45:52     08/06/2018 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000027, MANDATE NO 0449 £31.00



2018-05-30 09:27:27     29/05/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 _ 62.10



2018-05-08 13:05:25     08/05/2018 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000026, MANDATE NO 0449 £31.00



2018-04-26 16:25:57     26/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £62.10



2018-04-26 14:05:13     Missed March banking 28/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £60.00



2018-04-09 12:56:28     09/04/2018 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000025, MANDATE NO 0449 £31.00



2018-03-08 09:34:18     08/03/2018 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000024, MANDATE NO 0449 £31.00



2018-03-03 17:26:35     28/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £60.00



2018-03-02 09:18:04     Multiroom card 610 772 006 Invoice 9835 PAID 12/02/2018 TRANSFER FROM EARTHPORTFX LTD SEG CLIENT ACC 5TH FLOOR. REF: 0015 2242 696 0132698 £1,459.60 Product Code Qty Description Amount Total 1.00 610 772 006 : Host fee 120.00 120.00 Delete Edit 1.00 711 033 753 : Host fee 120.00 120.00 Delete Edit 1.00 610 772 006 BT Sports HD : April 2018 - October 2018 220.00 220.00 Delete Edit 1.00 610 772 006 Full + HD : April 2018 - October 2018 484.80 484.80 Delete Edit 1.00 711 033 753 Full + HD : April 2018 - October 2018 484.80 484.80 Delete Edit 1.00 Admin fee 30.00 30.00 Delete Edit Total £1459.60 12/02/2018 TRANSFER FROM EARTHPORTFX LTD SEG CLIENT ACC 5TH FLOOR. REF: 0015 2242 696 0132698 £1,459.60



2018-02-08 14:49:29     DISCOUNTS: BT discount is valid until 8/8/17. However they've had a price increase to £34.75pm and the difference is being taken this month. Can't negotiate or cancel. ​Sky account discount has been auto-renewed by Sky​ @£60 = 40% off.



2018-02-08 12:23:56     08/02/2018 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000023, MANDATE NO 0449 £31.00



2018-02-05 17:49:51     Following invoice sent to client for Multiroom card 610 772 006. Client is renewing Full + HD + BT Sports HD for 6 months. Invoice 05 Feb 2018 Invoice Number: 9835 To: Wild Thyme Burnhill Ventures 114 The Strand Gzira GZR 1027 Malta VAT no : MT24017336 wildthyme.captain@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 610 772 006 : Host fee 120.00 120.00 Delete Edit 1.00 711 033 753 : Host fee 120.00 120.00 Delete Edit 1.00 610 772 006 BT Sports HD : April 2018 - October 2018 220.00 220.00 Delete Edit 1.00 610 772 006 Full + HD : April 2018 - October 2018 484.80 484.80 Delete Edit 1.00 711 033 753 Full + HD : April 2018 - October 2018 484.80 484.80 Delete Edit 1.00 Admin fee 30.00 30.00 Delete Edit Total £1459.60



2018-01-29 09:20:24     26/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £60.00



2018-01-08 11:18:16     08/01/2018 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000022, MANDATE NO 0449 £31.00



2018-01-02 11:31:21     29/12/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £60.00



2017-12-11 08:25:46     08/12/2017 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000021, MANDATE NO 0449 £15.00



2017-11-28 13:29:25     28/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £115.39 Double bill 30 Oct to 25 Dec



2017-11-21 09:07:02     Paid BT Sport OSB of £17.99 with Santander CC(3455) to reinstate BT Sports account for multiroom card 610 772 006. Added Santander DD to BT Sports account. 09 01 28 08806038



2017-11-20 16:21:12     Invoice 9806 paid via CC. 5173503053802826 02/20 845 Your transaction was successful. Transaction information Transaction ID 79D97267X5251335V Date and time 20-Nov-2017 17:20:02 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX2826 Total £1,219.60 GBP



2017-10-27 15:40:00     New primary card arrived at Terry's Old card: 704 209 147 New card: 759 896 137



2017-10-26 15:40:46     Cards on this account Primary 759 896 137 GIVEN TO CAROLS FRIEND ANGELA BURT 01/02/2018 AS A REPLACEMENT FOR 721 853 869 PAYS £240 A YEAR DUE JUNE 2019 VERSION 4F3104 Serial 0362108781B Receiver ID 82BACC715 610 772 006 Multiroom myaura.captain@gmail.com APRIL 2019 TO APRIL 2020 Full + HD £86.80 PER MONTH Total amount collected £106.80



2017-10-26 15:34:38     26/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £5.65



2017-10-24 21:39:12     I have sent the following invoice to Captain who wants to renew for another 6 months Full pack HD with BT Sports Invoice 07 Nov 2017 Invoice Number: 9806 To: Wild Thyme Burnhill Ventures 114 The Strand Gzira GZR 1027 Malta VAT no : MT24017336 wildthyme.captain@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 610 772 006 6 MONTHS Full pack HD 25TH October to 26th April 2018 484.80 484.80 Delete Edit 1.00 610 772 006 BT Sports HD 25TH October to 25th April 2018 220.00 220.00 Delete Edit 1.00 711 033 753 6 MONTHS Full pack HD 25TH October to 26th April 2018 484.80 484.80 Delete Edit 1.00 Admin fee 30.00 30.00 Delete Edit Total £1219.60



2017-10-24 15:26:44     Called Sky to reinstate on Full + HD with 40% off for 12 months. Reordered Primary viewing card 704 209 147 As the client David Burke with the Multiroom card 610 772 006 has renewed his sub for a further 6 months and requested 4 new cards we'll send the primary card to him as part of the new 4 cards order.



2017-10-18 16:40:54     704 209 147 Client called about the final sub. It should have only been for £42.00, can we refund the difference and email the client once it's been done please. phil2davies@yahoo.com.au Thanks, Debbie I HAVE REFUNDED THE DIFFERENCE AND EMAILED CUSTOMER TO CONFIRM Transaction Details Refund (Unique Transaction ID 42B912289Y083581X) View the related 1C7064826E309762A Original Transaction Date Type Status Details Gross Fee Net 13 Oct 2017 Payment From Partially RefundedYou issued a partial refund for this payment.You issued a partial refund for this payment. Details £80.80 GBP -£3.19 GBP £77.61 GBP Related Transaction Date Type Status Details Gross Fee Net 18 Oct 2017 Refund Completed ... -£38.80 GBP £1.44 GBP -£37.36 GBP Sent to: Total amount: -£38.80 GBP Fee amount: £1.44 GBP Net amount: -£37.36 GBP Date: 18 Oct 2017 Time: 16:43:58 BST Status: Completed Subject: You have sent £38.80 GBP to with PayPal



2017-10-13 11:21:52     oct sub 704 209 147 Your transaction was successful. Transaction information Transaction ID 1C7064826E309762A Date and time 13-Oct-2017 11:18:49 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7462 Total £80.80 GBP



2017-10-05 12:45:05     05/10/2017 CARD PAYMENT TO BT BILL PAYMENT 2,17.99 GBP ON 03-10-2017 £17.99



2017-10-03 12:30:49     DD CANCELLED FOR BT SPORTS FOR CUSTOMER DAVID BURKE WHO HAS MULTIROOM 610 772 006 AND IS NOT RENEWING HE MAY REACTIVATE LATER ON IN YEAR IF HE DOES PRIMARY CARD WILL NEED REORDERED Payee name: BT PLC Their reference: GB16000497 Start date: 25/05/2016 Last payment: 08/09/2017 Last amount: £7.51 Transaction name: Cancel Direct Debit I PAID THE LAST BT BILL 07/10/2017 TO 07/11/2017 Thank you for your payment Payment reference14292800Date and time 3 Oct 2017 at 12:39Account NumberGB1600****Amount£17.99Card typeVisa DebitCard number************3455



2017-09-28 14:14:54     Cancelled account and set a reminder to reinstate with an offer. Reason for cancelling: Moving to Portugal I have cancelled the calander to reinstate with an offer as Primary customer wanted to canel and customer of multiroom does not want viewing after 31/10/2017



2017-09-28 12:40:31     27/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £44.00



2017-09-22 14:24:37     CLIENT CALLED TO CANCEL THIS CARD 704 209 147 PRIMARY CARD ON ACCOUNT I have done a calander message to reorder card 23/10/2017 WILL NEED SOLD ASAP I HAVE CANCELLED REMINDERS FOR MONTHLY SUBS AND UPDATED HOST FOLDER



2017-09-11 13:07:27     sept sub primary sub Your transaction was successful. Transaction information Transaction ID 5FC49075CN5846344 Date and time 11-Sep-2017 13:05:13 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7462 Total £80.80 GBP



2017-09-08 04:21:13     08/09/2017 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000019, MANDATE NO 0449 £7.51 FOR CARD 610 772 006



2017-08-29 14:57:08     29/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £44.00



2017-08-14 10:34:01     primary card aug sub Your transaction was successful. Transaction information Transaction ID 1740297967540893H Date and time 14-Aug-2017 10:31:04 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7462 Total £80.80 GBP



2017-08-13 23:45:49     INVOICE PAID FOR SKY AND BT SPORTS FOR MONTH OF OCTOBER 610 772 006 12 Aug 2017 Invoice Number: 9728 To: David Burke M/Y Wild Thyme 12 Aug 2017 Invoice Number: 9728 To: David Burke M/Y Wild Thyme Your transaction was successful. Transaction information Transaction ID 5MP046810J744125N Date and time 13-Aug-2017 23:36:01 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX2246 Total £463.20 GBP



2017-08-12 09:31:44     Invoice 12 Aug 2017 Invoice Number: 9728 To: David Burke M/Y Wild Thyme 724 998 562 Full pack HD from 01/10/2017 to 31/10/2017 £80.80 724 998 562 BT Sports HD from 01/10/2017 to 31/10/2017 £30.00 724 680 020 Full pack HD from 01/10/2017 to 31/10/2017 £80.80 724 680 020 BT Sports HD from 01/10/2017 to 31/10/2017 30.00 711 033 753 Full pack HD from 01/10/2017 to 31/10/2017 £80.80 711 033 753 BT Sports HD from 01/10/2017 to 31/10/2017 £30.00 610 772 006 Full pack HD from 01/10/2017 to 31/10/2017 £80.80 610 772 006 BT Sports HD from 01/10/2017 to 31/10/2017 £30.00 Admin fee £20.00 Total £463.20



2017-08-12 09:28:02     CAPTAIN WANTS TO RUN THIS CARD MULTIROOM 610 772 006 FROM 01/10/2017 UNTIL 31/10/2017 I WILL SEND INVOICE AND DO A CALANDER TO CANCEL ACCOUNT 01/10/2017 WITH 31 DAYS NOTICE



2017-08-11 11:41:45     BT offer: £12.99 1 month £17.99 11 months



2017-08-08 13:14:52     08/08/2017 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000018, MANDATE NO 0449 £27.99



2017-07-27 18:26:24     26/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £44.00



2017-07-12 18:18:10     10/07/2017 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000017, MANDATE NO 0449 £27.99



2017-07-11 11:22:17     July sub primary card 704 209 147 Your transaction was successful. Transaction information Transaction ID 9H1163090V8666530 Date and time 11-Jul-2017 11:18:23 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7462 Total £80.80 GBP



2017-07-03 16:42:55     Client called with new CC details for primary card 704 209 147. 4564 0952 0061 7462 04/20



2017-06-30 23:10:56     28/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £44.00



2017-06-13 09:04:41     JUNE SUB PAID FOR PRIMARY CARD 704 209 147 Your transaction was successful. Transaction information Transaction ID 1P112911AG2494254 Date and time 13-Jun-2017 09:03:09 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5667 Total £80.80 GBP



2017-06-07 19:31:51     07/06/2017 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000016, MANDATE NO 0449 £17.99



2017-05-26 15:33:50     26/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £44.00



2017-05-12 15:22:45     may sub 704 209 147 Your transaction was successful. Transaction information Transaction ID 70140250VP906212K Date and time 12-May-2017 15:20:46 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5667 Total £80.80 GBP



2017-05-08 02:15:04     08/05/2017 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000015, MANDATE NO 0449 £18.83



2017-04-26 14:46:59     Invoice 9631 paid. 25/04/2017 FASTER PAYMENTS RECEIPT REF.INVOICE NO 9631 MY FROM EARTHPORTFX LIMITE £2,896.00 Host fee, Full + HD for 5 months + BT Sports HD for 5 months.



2017-04-26 04:39:37     26/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £44.00



2017-04-11 12:49:05     5 months renewal for multiroom card 610 772 006 Invoice 11 Apr 2017 Invoice Number: 9631 To: David Burke M/Y Wild Thyme Berth 332 Port Vauban Antibes France 06600 wildthyme.captain@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 4.00 Host fee for cards - 610 772 006, 711 033 753, 724 680 020, 724 998 562 120.00 480.00 5.00 Sky subs - Full + HD - 610 772 006 : May 2017 - October 2017 80.80 404.00 5.00 Sky subs - Full + HD - 711 033 753 : May 2017 - October 2017 80.80 404.00 5.00 Sky subs - Full + HD - 724 680 020 : May 2017 - October 2017 80.80 404.00 5.00 Sky subs - Full + HD - 724 998 562 : May 2017 - October 2017 80.80 404.00 5.00 BT Sports HD for 5 months - 610 772 006 29.00 145.00 5.00 BT Sports HD for 5 months - 711 033 753 29.00 145.00 5.00 BT Sports HD for 5 months - 724 680 020 29.00 145.00 5.00 BT Sports HD for 5 months - 724 998 562 29.00 145.00 4.00 Admin fee for 4 cards 10.00 40.00 1.00 Admin fee for adding BT Sports - 711 033 753 60.00 60.00 1.00 Admin fee for adding BT Sports - 724 680 020 60.00 60.00 1.00 Admin fee for adding BT Sports - 724 998 562 60.00 60.00 Total £2896.00



2017-04-06 16:15:17     05/04/2017 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000014, MANDATE NO 0449 £16.99



2017-04-05 10:52:37     The client for Primary card 704 209 147 called to say we'd taken too many subs. Turns out we took a February sub but didn't put it into Satclick. Found it in the emails though. Client was fine with us not charging an April sub to fix the incorrect payments. Your transaction was successful. Transaction information Transaction ID 2V108994P3135862L Date and time 15-Feb-2017 00:19:17 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5667 Total £80.80 GBP



2017-03-30 19:28:33     28/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £44.00



2017-03-27 16:53:35     08/03/2017 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000013, MANDATE NO 0449 £16.99



2017-03-15 13:46:10     feb and march sub 704 209 147 Your transaction was successful. Transaction information Transaction ID 68062318B8394242G Date and time 15-Mar-2017 14:44:48 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5667 Total £161.00 GBP



2017-03-14 14:56:13     primary card Your transaction was successful. Transaction information Transaction ID 555932135A559910L Date and time 14-Mar-2017 15:54:07 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5667 Total £120.00 GBP



2017-03-02 12:08:27     28/02/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £44.00



2017-02-06 10:08:05     06/02/2017 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000012, MANDATE NO 0449 £16.99



2017-01-26 09:50:00     26/01/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £44.00



2017-01-12 22:44:12     JANUARY SUB FOR PRIMARY CARD 704 209 147 Your transaction was successful. Transaction information Transaction ID 18Y734505N521674S Date and time 12-Jan-2017 23:42:50 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5667 Total £80.80 GBP



2017-01-12 10:36:19     09/01/2017 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000011, MANDATE NO 0449 £16.99



2017-01-06 20:37:24     INVOICE PAID BY BANK TRANSFER FOR THE FOLLOWING INVOICE 01 Dec 2016 Invoice Number: 9562 To: 610 772 006 David Burke wildthyme.captain@gmail.com 05/01/2017 TRANSFER FROM ABERDEEN YACHT LIMITED ABERDEEN YACHTS. REF: 0015 2242 696 0075384 £369.40 DUE AGAIN IST MAY FOR MAY, JUNE AND JULY I WILL DO CALANDER TO EMAIL AGAIN END MARCH



2016-12-30 15:55:20     30/12/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £44.00



2016-12-30 14:31:51     I HAVE EMAILED CUSTOMER RE THIS UNPAID INVOICE MULTIROOM CARD 610 772 006 01 Dec 2016 Invoice Number: 9562 To: 610 772 006 David Burke wildthyme.captain@gmail.com From



2016-12-16 12:50:19     Made assitional MySky user at the request of CB. J Smith Username : 16122016@post.alderney.ws Password : a122016abc



2016-12-15 13:05:35     dec sub 704 209 147 Your transaction was successful. Transaction information Transaction ID 7D805179W8932774J Date and time 15-Dec-2016 14:03:57 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5667 Total £80.50 GBP



2016-12-09 11:45:09     07/12/2016 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000010, MANDATE NO 0449 £16.99



2016-12-01 09:47:57     Invoice 9562 awaiting payment. Manual Entry Invoice 01 Dec 2016 Invoice Number: 9562 To: 610 772 006 David Burke wildthyme.captain@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3.00 Sky subs : Full + HD : February 2017, March 2017, April 2017 80.80 242.40 Delete Edit 3.00 BT Sports subs : February 2017, March 2017, April 2017 29.00 87.00 Delete Edit 3.00 Host fee : February 2017, March 2017, April 2017 10.00 30.00 Delete Edit 1.00 Admin fee 10.00 10.00 Delete Edit Total £369.40



2016-11-28 11:51:22     28/11/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £44.00



2016-11-15 12:21:36     704 209 147 nov sub Your transaction was successful. Transaction information Transaction ID 5SX844097J153201G Date and time 15-Nov-2016 13:19:33 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5667 Total £80.50 GBP



2016-11-07 12:35:35     07/11/2016 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000009, MANDATE NO 0449 £16.99



2016-11-04 08:12:00     OCTOBER SUB PAID FOR PRIMARY CARD 704 209 147 CUSTOMER PAID PART BILL SEE BELOW Your transaction was successful. Transaction information Transaction ID 9GS86315VE440903J Date and time 04-Nov-2016 09:09:57 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5667 Total £69.86 GBP



2016-11-03 21:12:23     CUSTOMERS CC ON ACCOUNT Your current payment details Payment method: Credit Card Card type: VISA Card number: ************5667 Expiry date: 10/2018 SANTANDER ADDED Your current payment details Payment method: Direct Debit Account holder name: MISS A Heffer Sort code: **-**-28 Account number: ******38 BOARD TO TAKE OCTOBER SUB AS SKY ONLY CHARGED CUSTOMER £10.17 AND NOT £76.84



2016-10-06 09:44:38     06/10/2016 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000008, MANDATE NO 0449 £16.99



2016-09-27 20:54:10     BILLING Total due 26 Sep £80.03 Payment Received - £80.03 26 Sep What you still owe £0.00 UPCOMING SUBS 26 October £76.84 26 November £44.30 26 December £44.30 I WILL DO ADMIN TO ADD SANTANDER AFTER OCTOBER BILL AND ADMIN FOR MONTHLY SUBS STARTING FROM NOVEMBER SUB 704 209 147 15th £80.50 4150 0100 0788 5667 10/18 028



2016-09-27 17:14:57     Reinstated account with 60% off for 12 months + multiroom @£12 = £44pm



2016-09-24 13:55:21     New user John Morton john.morton@post.alderney.ws RangersRIP



2016-09-20 10:41:09     Cancelled account so Steve can reactivate with an offer



2016-09-19 19:11:37     THERE IS NO OFFER ON THIS ACCOUNT 26 Sep - 25 Oct A month in advance Box Sets with Sports & Cinema HD£80.00 Sky Multiscreen£12.00 Free items Total £92.00 Additional charges £0.30 Total due 26 Sep £92.30 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************5667 Expiry date: 10/2018 B AND O CUSTOMER IS PAYING THIS ACCOUNT BOARD TO TRY FOR AN OFFER IF 50% OFFER IS APPLIED ADD SANTANDER OR ID SMALLER OFFER LEAVE CUSTOMER CC ON



2016-09-19 19:08:23     CARDS ON ACCOUNT 704 209 147 PRIMARY ACTIVATED FOR ERIK AT B AND O FULL PACK HD SPORTS AND MOVIES MAY 2015 4564 0952 0061 7462 04/20 MULTIROOM CARD 610 772 006 SENT TO CAPTAIN DAVID BURKE JANUARY 2016 FULL HD PLUS BT SPORTS HD WE INVOICE HIM 3 OR 6 MONTHLY FOR SUBS/HOST HOST DUE APRIL 2018 NEW INVOICE SENT TO PAY TILL 31/10/2017 THEN CANCEL UNTIL HE WANTS REINSTATED MONTHLY PROFIT WHAT WE TAKE 2 X £80.80 = £161.60 MONTHLY SUB TO SKY £44.00 MONTHLY PROFIT = £117.60 B AND O HOSTS ARE NOW £150 £30 COMMISSION TO HIM AND COMMISSION TO BANNY



2016-09-14 13:26:27     Invoice 9349 paid. Reminder set for quarterly renewal in Janaury 2017. Your transaction was successful. Transaction information Transaction ID 94M08469JG6594846 Date and time 14-Sep-2016 13:06:44 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4612 Total £369.40 GBP



2016-09-07 09:44:16     DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000007, MANDATE NO 0449 £11.98



2016-09-02 11:16:32     Invoice for 3 months subs sent to Captain of the Wild Thyme. Awaiting payment. Invoice 02 Sep 2016 Invoice Number: 9349 To: 610 772 006 David Burke wildthyme.captain@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3.00 Sky subs : Full + HD : November 2016, December 2016, January 2017 80.80 242.40 Delete Edit 3.00 BT Sports subs : November 2016, December 2016, January 2017 29.00 87.00 Delete Edit 3.00 Host fee for Sky card : November 2016, December 2016, January 2017 10.00 30.00 Delete Edit 1.00 Admin fee 10.00 10.00 Delete Edit Total £369.40



2016-08-18 22:28:32     610 772 006 MULTIROOM CARD WITH DAVID BURKE ON A SHIP IN FRANCE HE HAS EMAILED TO SAY HE WANTS TO CONTINUE WITH SUB AND ASKED FOR RENEWAL PRICE FOR ONE AND THREE MONTHS 3 monthly subscription for Full pack HD, HD BT Sports, host and admin will be; Sky £242.40 BT £87.00 HOST £30 ADMIN £10 TOTAL £369.40 For monthly £139.80 (Admin slightly higher) Let me know which way you prefer. Many Thanks CALANDER MESSAGE TO SEND 3 MONTH INVOICE 1ST SEPTEMBER



2016-07-06 09:06:13     06/07/2016 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000006, MANDATE NO 0449 £23.99



2016-06-28 11:10:02     610 772 006 Offer - 11.99 for 3 months then £16.99 for 9 months. BT Ref. 0450450466445



2016-06-17 10:43:50     Paired multiroom card to new box for client. 610 772 006 9F3004 03310382566



2016-06-08 11:07:06     08/06/2016 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000005, MANDATE NO 0449 £23.99



2016-05-31 20:46:01     INVOICE SENT FOR 3 MONTHS Invoice 31 May 2016 Invoice Number: 9089 To: Captain 610 772 006 3.00 Three months Full pack HD July, August and September 2016 80.50 241.50 3.00 3 Months BT Sports HD July, August and September 2016 29.00 87.00 Total £328.50 THIS INVOICE HAS BEEN PAID Your transaction was successful. Transaction information Transaction ID 5WE29190BD469642X Date and time 03-Jun-2016 06:10:04 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4612 Total £328.50 GBP



2016-05-30 09:44:56     Multiroom card 610 772 006 being sent to Captain David Burke. THIS IS DUE FOR RENEWAL AS CUSTOMER PAID UPFRONT FOR 6 MONTHS I HAVE EMAILED CAPTAIN



2016-05-27 12:41:54     Paired multiroom card 610 772 006 to new box for client. 9F3002 0289308501D



2016-05-09 09:51:11     09/05/2016 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000004, MANDATE NO 0394 £23.99



2016-04-08 11:12:54     07/04/2016 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000003, MANDATE NO 0394 £19.99



2016-03-08 09:43:51     08/03/2016 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000002, MANDATE NO 0394 £19.99



2016-02-26 13:55:20     Invoice Number: 8773 704 209 147 B&O Your transaction was successful. Transaction information Transaction ID 12J69604NF806802G Date and time 26-Feb-2016 14:54:17 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5667 Total £120.00 GBP



2016-02-11 10:08:02     Invoice 11 Feb 2016 Invoice Number: 8773 To: 704 209 147 B&O skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee 120.00 120.00 Delete Edit Total £120.00



2016-02-11 10:07:06     26 Jan - 25 Feb A month in advance Sky Multiscreen£11.25 Family with Sports & Movies HD£75.75 Free items Total £87.00 Payment method: Credit Card Card type: VISA Card number: ************5667 Expiry date: 10/2018



2016-02-08 11:20:38     08/02/2016 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB16000497-000001, MANDATE NO 0394 £19.99



2016-01-28 10:08:13     Multiroom card 610 772 006 activated. 6 monthly fee due again on 28/07/2016. Calendar reminder set for May. Paired to box. 9F3004 03310382566 Added BT Sports HD. aheffer@post.alderney.ws ashbash7 Order number Z60ZZA0ZZ04004792718 GB16000497



2016-01-26 10:45:15     Multiroom card 610 772 006 client called to activate account but found he had a faulty box that wouldn't read the card. Said he would call back to activate the card once he had replaced the box.



2016-01-15 13:22:16     Multiroom card 610 772 006 being sent to Captain David Burke. M/Y Wild Thyme Berth 332, Port Vauban, Antibes, 06600, France Mobile: 00 33 (0)6 18 01 93 25 Email: wildthyme.captain@gmail.com Paid for 6 months Full + HD + BT Sports HD. Invoice 14 Jan 2016 Invoice Number: 8666 To: Captain wildthyme.captain@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Sky card 100.00 100.00 1.00 6 months for Family HD and Sports and Movies 454.50 454.50 1.00 BT Sports HD for 6 months 178.00 178.00 1.00 Postage 20.00 20.00 Total £752.50 ​Your transaction was successful. Transaction information Transaction ID 9XL90995KT2255236 Date and time 15-Jan-2016 11:18:40 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4612 Total £752.50 GBP 4257199095004612 09/16 940



2015-09-18 10:00:16     610 772 006 Brought back from Gib by CB - now back in stock.



2015-09-15 14:01:00     created additional user for joe ham username joe.ham500 password boxing500



2015-08-11 12:31:48     Added Primary client's CC to Sky. 4150 0100 0788 5667 10/18 028



2015-08-09 21:49:21     Paul is still paying this card 610 772 006 , he only wants Family at £36 and the bill with offers is £69.75 Change this to primary customers CC and cancel subs on calander from primary customer I have spoke to CB he will go to Gib dont know when to change this card Carol



2015-08-09 18:33:29     26 Jul - 25 Aug A month in advance Sky Multiscreen£11.25 Family with Sports & Movies HD - including discounts Family with Sports & Movies HD £75.75 Viewing Subscription Discount - £17.25 Total £58.50 Free items Total £69.75 Total due 26 Jul £69.75 Payment Received - £69.75 26 Jul What you still owe £0.00



2015-07-22 11:26:47     Primary card 704 209 147 July sub PAID Invoice 22 Jul 2015 Invoice Number: 7829 To: 704 209 147 B&O skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 July sub 75.75 75.75 Delete Edit Total £75.75 Your transaction was successful. Transaction information Transaction ID 6EH278262M978721H Date and time 22-Jul-2015 11:25:33 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5667 Total £75.75 GBP



2015-06-22 11:23:23     704 209 147 PRIMARY CARD 4150 0100 0788 5667 10/18 028 TAKE SUB FOR FULL PACK PLUS HD £75.75 Your transaction was successful. Transaction information Transaction ID 8ES83731RF024271J Date and time 22-Jun-2015 11:22:53 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5667 Total £75.75 GBP



2015-05-25 14:58:33     Primary card pin set to 8888



2015-05-23 09:19:24     DEPOSIT TAKEN FOR PRIMARY CARD Your transaction was successful. Transaction information Transaction ID 2J646546JR0158513 Date and time 23-May-2015 09:18:58 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5667 Total £75.75 GBP



2015-05-23 09:15:20     MAT SUB TAKEN FOR PRIMARY CARD 704 209 147 Your transaction was successful. Transaction information Transaction ID 3YM59058YF241761F Date and time 23-May-2015 09:14:26 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5667 Total £75.75 GBP



2015-05-23 09:12:27     CALANDER MESSAGES SET 610 772 006 THIS MULTIROOM CARDS NEEDS TO BE COLLECTED FROM PAUL ROBBA AND SWAPPED FOR A REGULAR CARD EMAIL CB TO ASK HIM TO COLLECT THIS CARD Mon, 3 August, 05:00 – 06:00 704 209 147 ADD PRIMARY CUSTOMERS CC AT SKY 4150010007885667 10/18 028 Mon, 3 August, 06:30 704 209 147 4150010007885667 10/18 028 TAKE SUB FOR FULL PACK PLUS HD £75.75 Mon, 22 June, SAME MESSAGE FOR WED 22/07/2015



2015-05-23 09:02:07     THIS ACCOUNT IS A BIT COMPLICATED NOW PAULS HAS MULTIROOM CARD 610 772 006 HIS DD WAS MEANT TO BE ADDED IN MARCH AND IT WASN'T SANTANDER MADE APRIL AND MAY PAYMENT . PAUL OWES US £66 IN SUBS AS HIS PACKAGE IS FAMILY PRIMARY CARD ACTIVATED 22/05/2015 FOR ERIK PACKAGE FULL PLUS HD HALF PRICE OFFER APPLIED ON SPORTS AND MOVIES I HAVE READDED PAULS DD HIS PACKAGE PRICE IS £36 FROM IST JUNE HE OWES US £66 JUNE BILL WILL BE 26 Jun - 25 Jul (a month) Sky Multiscreen £11.25 HD Pack £5.25 Family with Sports & Movies - including discounts Family with Sports & Movies£70.50 Viewing Subscription Discount- £17.25 Total£53.25 PLUS £11.25 MULTIROOM PLUS £5.25 HD TOTAL BILL £69.75 I WILL LET PAUL PAY 26/06/2015 AND 26/07/2015 BILL AND THEN WE WILL NEED TO GIVE HIM A REGULAR CARD I WILL DO CALANDER MESSAGE MEANTIME WE WILL COLLECT SUBS FROM PRIMARY AND AFTER JULY SUB SWAP TO HIS CC AT SKY AND GET MULTIROOM CARD BACK TO SELL



2015-05-22 20:35:40     activated primary for Activate Account for ERIK from B&O Full pack sports and movies and HD 4150010007885667 10/18 028 this acc needs looked into as paul robbas dd was on acc, putting to board for carol to deal with, got 1/2 price sports and movies for next 6 months



2015-05-22 13:47:04     Primary card and box given to Erik from B&O. 4F31340483092405d 704 209 147 Deposit to be charged when activating this card.



2015-05-21 12:00:50     PAUL WAS MEANT TO BE PAYING THIS CARD SINCE APRIL FOR FAMILY SO APRIL AND MAY WOULD BE £66.00 IF HE PAYS MORE FOR NEXT FEW MONTHS THEN THAT WILL BALANCE OUT



2015-05-21 11:53:12     PRIMARY IN STOCK IN SPAIN 704 209 147



2015-05-21 11:45:48     THIS ACCOUNT IS ONLY ON FAMILY AND THE OFFER HAS FINISHED IF THE PRIMARY CUSTOMER WHEN ACTIVATED AND WANTS A DIFFERENT PACKAGE THIS ACCOUNT WILL NEED REVIEWED AS PAUL PAYS DD IF WE CANNOT GET OFFER ON CARD PAUL MAY NEED TO BE GIVEN A DIFFERENT CARD NOT A MULTIROOM ONE



2015-05-21 11:42:33     PAUL ROBBAS DD ADDED FIRST PAYMENT WILL BE JUNE 15 WHEN PRIMARY ACTIVATED WE WILL TAKE SUBS



2015-05-21 11:39:38     SKY BILL 26 May - 31 May (6 days) Family £6.39 1 Jun - 25 Jun (25 days) Family £29.03 Total £35.42 Sky Multiscreen£11.25 Free items Total £46.67 Total due 26 May £46.67 Payment Received - £27.75 26 Apr Payment Received - £27.75 26 Mar Total due 26 Feb £6.00 ayment Received - £49.50 26 Jan SANTANDER ON THIS ACCOUNT Account name: Mrs A Heffer Sort code: **-**-28 Account number: ******38 I WILL NEED TO ADD PAUL ROBBAS DD AS HE IS ONLY PAYING ANNUAL HOST FEE NOW WITH AN OFFER THIS WILL COVER THE COST OF THE PRIMARY CARD



2015-05-21 11:32:52     28/04/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630187539162, MANDATE NO 0155 £27.75



2015-05-12 10:48:49     Primary card with TSW.



2015-04-13 13:53:56     this invoice has been paid Invoice 03 Mar 2015 Invoice Number: 7201 To: host fees paul_robba@yahoo.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 610 772 006 120.00 120.00 1.00 610 776 692 120.00 120.00 1.00 610 777 096 120.00 120.00 1.00 610 846 495 120.00 120.00 1.00 611 901 893 120.00 120.00 1.00 611 805 102 120.00 120.00 1.00 611 897 174 120.00 120.00 1.00 611 836 040 120.00 120.00 1.00 379 020 225 120.00 120.00 1.00 611 893 058 120.00 120.00 1.00 508 582 533 120.00 120.00 1.00 517 016 168 120.00 120.00 1.00 577 159 858 120.00 120.00 1.00 508 140 811 120.00 120.00 1.00 551 311 822 120.00 120.00 1.00 612 595 744 120.00 120.00 Total £1920.00



2015-04-03 10:07:53     Primary card in office. 704 209 147



2015-04-01 12:53:50     Primary card arrived at Terry's 617 459 599 > 704 209 147



2015-03-30 10:05:49     617 459 599 Reorderd primary card as we don't know where it is and it's not in stock.



2015-02-17 14:23:45     Payment due on 26 Feb



2015-01-26 11:52:33     Email was never done on the 5th Dec to account is excluded from the extra charge for multiscreen. Sky adviser has added a credit and stopped this Debit Adjustment £21.75 Feb Bill will only be £6



2015-01-24 22:24:42     Sky Multiscreen 26 Dec - 25 Jan £11.25 Family 26 Dec - 25 Jan £33.00 Viewing Subscription Discounted 26 Dec - 25 Jan - £16.50 Credit Adjustment 05 Dec - 05 Dec - £21.75 Debit Adjustment 04 Dec - 04 Dec £21.75 DECEMBER BILL AT SKY Sky TV total: £27.75 Payment due on 26 Dec £27.75 Payment Received 26 Dec - £27.75 JANUARY 2015 BILL Sky Multiscreen 26 Jan - 25 Feb £11.25 Family 26 Jan - 25 Feb £33.00 Viewing Subscription Discounted 26 Jan - 25 Feb - £16.50 Debit Adjustment 05 Jan - 05 Jan £21.75 Yours at no extra cost Sky TV total: £49.50 Payment due on 26 Jan £49.50 Payment pending 26 Jan - £49.50 BOARD TO CALL SKY AND EXPLAIN BILL PRIMARY CARD IS MEANT TO BE IN STOCK IN GLASGOW IT IS NOT IN BOX CB WILL NEED TO CHECK SPAIN AS WE ARE PAYING THIS ACCOUNT



2014-12-05 10:28:21     Called about the multiscreen email we recieved, the CSR said that it doesn't apply anymore and that they're doing away with that method so she's made sure this account is excluded from the extra charge for multiscreen.



2014-11-08 11:31:29     CB BROUGHT THIS PRIMARY CARD BACK TO GLASGOW - STOCK IN GLASGOW



2014-10-19 23:24:56     OLD CUSTOMER OF PRIMARY CARD 609 602 206 LISA WAS GIVEN 613 047 950 AS A REPLACEMENT



2014-10-07 14:35:07     reordered card arrived 617 459 599



2014-10-07 12:39:02     NEW PRIMARY CARD ARRIVED AT TERRYS Miss A Heffer 2065 Fanton Ave SS12 9LF 609 602 206 > 617 459 599



2014-10-02 16:18:08     CUSTOMER HAS JUST INFORMED ME SHE WOULD LIKE VARIETY + SPORTS WHEN SHE GETS HER NEW CARD



2014-10-02 16:16:34     DEPOSIT IS NOW PAID



2014-10-02 16:14:12     Your transaction was successful. Transaction information Transaction ID 95S25539CS681332H Date and time 02-Oct-2014 16:12:54 o'clock GMT+01:00 Transaction type Sale Card type Visa Electron Card number XXXXXXXXXXXX9293 Total £139.00 GBP



2014-10-02 16:11:12     Invoice 02 Oct 2014 Invoice Number: 6586 To: 609 602 206 END USER skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 BALANCE OWED TO US FOR PREVIOUS MONTHS PAYMENTS 112.00 112.00 Delete Edit 1.00 SKY CARD DEPOSIT 27.00 27.00 Delete Edit Total £139.00



2014-10-02 16:09:59     SHE PAID EDDIE CASH FOR CARD



2014-10-02 16:09:32     the customer that had this primary card has called in: we will need to send her a new card Panorama E C/Tuyas 158b - El Real Marbella 29603 Eddie never emailed us to register/activate this account: so unknown to us she has had viewing since June and not paid a penny. She owes us £139 Lisa further to our conversation: 05/06/2014 - 05/07/2014: £27 05/07/2014 - 05/08/2014: £27 05/08/2014 - 05/09/2014: £27 05/08/2014 - 05/09/2014: £27 TOTAL: £112 Sky Card Deposit: £27 Total amount due: £139 HER PAYMENT DETAILS ARE: 6759 2291 9929 9293 06/17 524 We will then take this payment for £139, and arrange for a new card to be dispatched to yourself. You will then need to call us with some details to activate the new card, we will then add your payments to the account, and your £120 host fee will be taken June 2015.



2014-10-01 14:21:31     609 602 206 has been reordered 3-5 working days.



2014-10-01 14:12:39     CHANGED ADDRESS Your current address 22 1/3 Hill Avenue GLASGOW G776BL Your new address 2065 FANTON AVENUE WICKFORD ESSEX SS12 9LF



2014-09-30 16:25:35     added santander



2014-09-30 16:25:28     Change payment method Your new payment details: Payment method: Direct Debit Account name: Mrs A Heffer Sort code: **-**-28 Account number: ******38



2014-09-30 15:39:10     CB HAS NO IDEA WHERE THIS PRIMARY CARD IS BOARD TO REORDER AND CHANGE ADDRESS IF CARD CANNOT BE FOUND



2014-09-30 15:19:24     Billing Period Charges Sky Multiscreen 26 Sep - 25 Oct £11.25 Family 26 Sep - 25 Oct £33.00 Viewing Subscription Discounted 26 Sep - 25 Oct - £16.50 Yours at no extra cost Sky TV total: £27.75 Additional Charges Show£0.50 Payment due on 26 Sep £28.25 Payment Received 26 Sep - £28.25 Account balance £0.00



2014-09-10 12:59:30     Family £33 PDD 26TH Viewing Subscription Discounted 01 Sep - 25 Sep - £13.30



2014-09-03 16:29:38     I HAVE MADE THE DEALER PAUL ROBBA THIS IS IN REFERENCE TO THE MULTIROOM CARD ON THIS ACCOUNT



2014-08-14 18:50:57     EDDIE DOES NOT HAVE THIS PRIMARY CARD I HAVE NO EMAIL TO SAY WHERE THIS CARD IS WILL NEED REORDERED



2014-07-17 12:31:02     Your current address 45 NETHERPLACE CRESCENT GLASGOW G776BT Your new address 22 1/3 Hill Avenue GLASGOWG77 6BL



2014-06-27 16:05:37     Card paired to box



2014-06-27 15:50:33     I HAVE EMAILED EDDIE AS IT HAS IN SATCLICK HE HAS THE PRIMARY CAR AS THIS NEEDS ACTIVATED AND CUSTOMERS CC ADDED



2014-06-27 15:46:20     FamilyYour package has changed name 26 Jun - 25 Jul £32.00 Viewing Subscription Discounted 26 Jun - 25 Jul - £16.00 Yours at no extra cost Sky TV total: £16.00 Additional Charges Show£0.50 Payment due on 26 Jun £16.50 Payment Received 26 Jun - £16.50 Account balance £0.00



2014-06-26 11:09:52     paired 4f31b803817558045 with card 610 772 006, sky family hd package



2014-06-26 11:06:25     paired 4f31b803817558045 with card 610 772 006, sky family hd package



2014-06-13 14:36:22     610 772 006 -- note below is in reference to multiroom card



2014-06-13 14:35:48     card sent to paul in GIB - he has paid a year upfront



2014-06-10 13:06:31     MULTIROOM CARD ARRIVED 610 772 006 DO NOT SELL - BEING HELD FOR CUSTOMER IN GIBRALTAR



2014-06-05 16:27:04     EDDIE HAS PRIMARY CARD ON THIS ACCOUNT



2014-06-05 16:24:59     ORDERED MULTIROOM CARD



2014-06-05 15:21:33     BOARD TO ADD A MULTIROOM CARD



2014-06-04 12:01:23     CB is taking card and box to Spain 4F31B703816940850 card 609 602 206 (miss a heffer)



2014-05-30 13:05:16     Claim your reward We like to offer our customers the best of Sky, and that includes giving you great stuff that you'll love. £75 Marks and Spencer eVoucher Success. We'll get your reward ready and sent to: aheffer@post.alderney.ws Please expect your reward within 5 working days.



2014-05-23 13:34:06     CARD ACTIVATED IN 4F31B703816940850 EMAILED SOLTANE



2014-05-20 12:15:35     CARD ARRIVED AT OFFICE - 609 602 206



2014-05-16 11:01:54     £75 M&S VOUCHER £25 OWED TO SOLTANE TAKE £25 FROM CUSTOMER AS £25 DEDUCTED FROM THEIR FIRST BILL



2014-05-16 11:00:28     CARD ORDERED BY DIGITAL SUPERVISION FAMILY 1/2 price for 12 months on Sky 5466 5760 0035 7819 9/15 980 will add card number when card arrives