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Contract Number 220021762126
Card Number 609 009 097
MultiRoom Number
First NameMr Derek William/jane
Last NameFord
Address538 The Chase
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 99 44 00
Maiden NameAdams
Sky Passwordfirefox
Date of Birth
e-Maild.wford@post.alderney.ws
Sky Card Number609 009 097
Prev Sky Card Number470 577 826
Host Fee Paid2018-06-01 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2014-03-31 10:49:59
Modification Date2019-11-26 18:13:20
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamedwf6767
MySky Passwordvonage45
Contract StatusViewing Abroad



2019-11-26 18:13:19     THIS ACCOUNT IS VA WE HAVE RECEIVED AN EMAIL FROM SKY THIS ACCOUNT HAS BEEN OFF SINCE SEPT 2018



2018-11-30 07:55:52     HOST FEE WAS DUE 28-12-2018



2018-09-14 19:44:46     Dummy DD added Payment method: Direct Debit Account holders name: Mr D Ford Account number: ****9728 Sort code: ****99



2018-09-11 06:51:18     September sub declined. Try again 14/09 14/09 - sub declined again. Email to board Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2018-08-23 20:17:59     22/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00220021462126, MANDATE NO 0600 £44.75



2018-08-09 09:51:27     August sub paid Your transaction was successful. Transaction information Transaction ID 54U106736T280063G Date and time 09-Aug-2018 09:51:03 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £84.80 GBP



2018-07-24 11:45:33     24/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00220021462126, MANDATE NO 0600 £44.75



2018-07-11 10:48:56     July sub paid Your transaction was successful. Transaction information Transaction ID 5G4596789S142425J Date and time 11-Jul-2018 10:48:26 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £84.80 GBP



2018-06-22 10:57:25     22/06/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00220021462126, MANDATE NO 0600 £ 44.75



2018-06-12 09:09:55     June sub paid Your transaction was successful. Transaction information Transaction ID 9BB83488CY230350Y Date and time 12-Jun-2018 09:09:28 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £84.80 GBP



2018-06-05 13:10:02     host fee paid Your transaction was successful. Transaction information Transaction ID 90855890JG504931X Date and time 05-Jun-2018 13:08:20 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £75.00 GBP



2018-05-23 08:53:02     23/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00220021462126, MANDATE NO 0600 £44.75



2018-05-10 09:55:40     May sub paid Your transaction was successful. Transaction information Transaction ID 1TM06212W26966835 Date and time 10-May-2018 09:55:05 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £84.80 GBP



2018-04-24 16:39:20     24/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00220021462126, MANDATE NO 0600 £44.75



2018-04-10 11:51:23     April sub paid Your transaction was successful. Transaction information Transaction ID 8E976650KL174504B Date and time 10-Apr-2018 11:51:01 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £84.80 GBP



2018-03-22 15:30:55     22/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00220021462126, MANDATE NO 0600 £43.00



2018-03-12 11:26:05     March sub paid Your transaction was successful. Transaction information Transaction ID 1EA4889532005831M Date and time 12-Mar-2018 12:26:25 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £80.80 GBP



2018-02-22 08:50:31     22/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00220021462126, MANDATE NO 0600 £43.00



2018-02-12 11:07:19     Feb sub paid Your transaction was successful. Transaction information Transaction ID 93B04294JC6554545 Date and time 12-Feb-2018 12:07:06 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £80.80 GBP



2018-01-24 15:19:30     24/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00220021462126, MANDATE NO 0600 £43.00



2018-01-10 11:27:44     Jan sub Your transaction was successful. Transaction information Transaction ID 8537885945455092K Date and time 10-Jan-2018 12:27:46 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £80.80 GBP



2017-12-24 09:12:16     22/12/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00220021462126, MANDATE NO 0600 £43.23



2017-12-15 23:04:34     6 MONTH HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 4KX60136DK888644Y Date and time 16-Dec-2017 00:03:56 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £75.00 GBP



2017-12-12 15:56:05     dec sub Your transaction was successful. Transaction information Transaction ID 47Y65665VB344373W Date and time 12-Dec-2017 16:56:13 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £80.80 GBP



2017-11-22 15:20:33     22/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00220021462126, MANDATE NO 0600 £44.49



2017-11-09 13:57:48     nov sub Your transaction was successful. Transaction information Transaction ID 7DA11386YM475352J Date and time 09-Nov-2017 14:57:44 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £80.80 GBP



2017-10-31 14:20:37     Offer - 50% off for 12 months - one-off £10 admin fee = £43pm. Offer will start in December when the other one runs out.



2017-10-24 12:53:51     24/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00220021462126, MANDATE NO 0600 £32.00



2017-10-13 11:25:00     oct sub Your transaction was successful. Transaction information Transaction ID 6EA919176A8895400 Date and time 13-Oct-2017 11:22:25 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £80.80 GBP



2017-09-22 10:12:52     22/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00220021462126, MANDATE NO 0600 £32.00



2017-09-11 13:27:54     sept sub Your transaction was successful. Transaction information Transaction ID 1E2547205L5566252 Date and time 11-Sep-2017 13:25:39 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £80.80 GBP



2017-08-24 10:42:52     23/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00220021462126, MANDATE NO 0600 £32.00



2017-08-14 10:48:53     aug sub Your transaction was successful. Transaction information Transaction ID 83C09832S1828183E Date and time 14-Aug-2017 10:46:10 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £80.80 GBP



2017-07-25 16:17:54     24/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00220021462126, MANDATE NO 0600 £32.00



2017-07-11 11:47:29     july sub Your transaction was successful. Transaction information Transaction ID 6TK13424KH0197725 Date and time 11-Jul-2017 11:45:31 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £80.80 GBP



2017-06-30 20:48:52     6 MONTHLY HOST PAID Your transaction was successful. Transaction information Transaction ID 55K65151RT6198520 Date and time 30-Jun-2017 20:47:14 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £75.00 GBP



2017-06-24 00:19:33     22/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00220021462126, MANDATE NO 0600 £32.00



2017-06-15 19:41:51     JUNE SUB PAID Your transaction was successful. Transaction information Transaction ID 20X788540J4297204 Date and time 15-Jun-2017 19:39:31 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £80.80 GBP



2017-05-24 15:18:17     24/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00220021462126, MANDATE NO 0600 £32.00



2017-05-12 15:26:15     may sub Your transaction was successful. Transaction information Transaction ID 9P551706PB7655646 Date and time 12-May-2017 15:24:31 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £80.80 GBP



2017-04-25 05:36:57     24/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00220021462126, MANDATE NO 0600 £32.00



2017-04-13 13:47:15     april sub Your transaction was successful. Transaction information Transaction ID 2P431116MX6210405 Date and time 13-Apr-2017 13:45:49 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £80.80 GBP



2017-03-28 14:41:20     22/3/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00220021462126, MANDATE NO 0600 £32.00



2017-03-15 11:58:58     march sub Your transaction was successful. Transaction information Transaction ID 8KJ58328D0198170B Date and time 15-Mar-2017 12:58:10 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £80.80 GBP



2017-02-22 12:42:11     22/02/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00220021462126, MANDATE NO 0600 £64.00



2017-02-22 12:12:26     Correct Sky account number is 220021462126



2017-02-16 13:29:56     feb sub(calendar said to take a double bill) Your transaction was successful. Transaction information Transaction ID 7H875005T68233459 Date and time 16-Feb-2017 14:28:11 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £161.20 GBP



2017-01-15 08:42:49     THERE IS NO SKY PAYMENT IN JANUARY PROFIT THIS MONTH WILL BE £80.80 SKY ARE COLLECTING A DOUBLE BILL IN FEBRUARY £64.00 (DOUBLE WITH OFFER) PROFIT FOR FEB WILL BE LESS DUE TO THIS £16.80



2017-01-15 08:41:01     JANUARY SUB PAID Your transaction was successful. Transaction information Transaction ID 2EP74090P9263305C Date and time 15-Jan-2017 09:39:56 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £80.80 GBP



2017-01-09 20:05:47     DECEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 8CS006649F5406421 Date and time 09-Jan-2017 21:04:28 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £80.80 GBP



2017-01-09 20:03:26     OB ON ACCOUNT Total due 22 Dec £35.21 HAD TO PAY £42.71 Set up continuous payment → 2 Pay £42.71 → 3 Success SANTANDER READDED You have successfully reactivated your blocked services UPCOMING SUBS 22 February £64.00 DOUBLE BILL WILL DO ADMIN TO TAKE A DOUBLE BILL 22 March £32.00 22 April £32.00



2017-01-09 19:59:22     DECEMBER 2016 HOST FEE PAID LATE Your transaction was successful. Transaction information Transaction ID 02J51966K32872510 Date and time 09-Jan-2017 20:51:32 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3332 Total £75.00 GBP



2017-01-09 19:36:24     LES EMAILED WITH NEW CC New CC Details 4454 7292 5783 3332 12/19 pin 148



2016-12-15 07:09:41     DECEMBER SUB DECLINED 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card. WHEN ACCOUNT GOES OFF AND CUSTOMER CALLS HOST DUE DECEMBER SUB DUE



2016-12-08 08:24:41     CALANDER FOR SUB IS ON 15/12/2016 IF HOST AND SUB ARE PAID READD SANTANDER IF EITHER HOST OR SUB GET PAID LEAVE DUMMY DD ON AND ALSO IF ONLY ONE GETS PAID LEAVE DUMMY CC ON TO PROMP CALL FROM CUSTOMER



2016-12-07 13:41:01     Added dummy DD as Les emailed in to cancel account due to no contact details for host fee. 08 71 99 34429728



2016-12-06 10:09:43     I HAVE ADDED SANTANDER AND THE HOST FEE DELINED IF LES DOES NOT GET BACK TO US IN A DAY OR TWO WITH NEW CC AND THE SUB ALSO DECLINES ADD DUMMY DD PLEASE



2016-12-06 10:06:20     HOST FEE DECLINED EMAILED LES Hi Les, Host fee has declined , the expiry date i have is 12/18, can you ask your customer for new CC please Thanks Carol



2016-12-06 09:55:37     BILLING AND OFFER INFO Total due 22 Oct £80.30 Total due 22 Nov £80.30 UPCOMING SUBS 22 December £35.51 22 January £32.30 22 February £32.30 CUSTOMERS CC ON ACCOUNT Your current payment details Payment method: Credit Card Card type: VISA Card number: ************6822 Expiry date: 12/2018 SANTANDER ADDED Your current payment details Payment method: Direct Debit Account holder name: MR D Ford Sort code: **-**-28 Account number: ******38 ADMIN DONE TO TAKE MONTHLY SUB 609 009 097 15th £80.80 "4454 7227 7060 6822 12/18 NO CVC ADMIN DONE TO TRY FOR OFFER YEARLY



2016-12-01 09:09:29     Reactivated account with 60% off for 12 months = £32



2016-11-24 10:58:37     Cancelled account to reactivate in a week with maximum discount.



2016-06-24 14:24:14     NEW EXPIRY DATE IS 12/18 MAY HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 9LX15658DR577401F Date and time 24-Jun-2016 14:22:35 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6822 Total £75.00 GBP



2016-06-03 21:59:03     EMAILED LIZ FOR NEW CC AS CURRENT ONE HAS EXPIRED



2016-06-03 21:54:01     ACTIVE ACCOUNT Total due 22 May £78.92 Payment Received - £78.92 22 May What you still owe £0.00 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************6822 Expiry date: 12/2015



2015-10-29 16:12:06     Your transaction was successful. Transaction information Transaction ID 99M10760847308902 Date and time 29-Oct-2015 17:11:09 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6822 Total £75.00 GBP



2015-10-29 16:10:49     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2015-05-01 12:19:49     Your transaction was successful. Transaction information Transaction ID 1X2816760T1534644 . Date and time 01-May-2015 12:18:58 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX6822 . Total £75.00 GBP



2015-02-04 20:20:01     Invoice 04 Feb 2015 Invoice Number: 7049 To: 609 009 097 LIZ SKYhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 HOST FEE 75.00 75.00 Delete Edit Total £75.00



2014-05-28 17:42:47     Your order Monthly cost HD Pack £5.25 New monthly cost with offers £62.25 New monthly cost without offers £67.25



2014-05-28 17:37:52     Jeni All on can you change the pin number to 1234 when you get a chance Les



2014-05-28 17:37:40     Payment due on 22 May £22.00 Payment Received 22 May - £22.00 Credit Card Declined 23 May £22.00 Payment Received 28 May - £22.00 Account balance £0.00 Change payment method



2014-05-28 16:34:26     CARD DEPOSIT PAID Your transaction was successful. Transaction information Transaction ID 08255587MB150930Y Date and time 28-May-2014 15:58:31 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6822 Total £67.75 GBP



2014-05-28 16:29:56     Invoice 28 May 2014 Invoice Number: 5757 To: 609 009 097 Liz skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Sky card deposit 67.75 67.75 Delete Edit Total £67.75



2014-05-28 16:04:19     activated for liz New Activation New V no 4F7002 New S no 03636544762 New ID no 440D 262F 5026D 9129 CC Details Name M Verdrengh CC no 4454 7227 7060 6822 12/15 pin 8511 Package Full + HD



2014-05-15 11:07:21     Current billPrevious billsCharges on next bill Statement date: 08 May 2014 Print PDF Sky TV Show£21.50 Additional Charges Hide Billing Period Charges Credit Card Admin Charge 22 May - 22 May £0.50 Additional Charges total: £0.50 Payment due on 22 May



2014-05-15 11:04:19     STOCK IN SPAIN!!



2014-05-15 11:03:59     NO BALANCE, PAYMENT DUE £22 ON 22ND MAY



2014-05-07 12:54:26     Product change 01 May: downgraded Variety with Sports to Original We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Sky TV Hide£29.75 Billing Period Charges OriginalYour package has changed name 01 May - 21 May £15.05 Variety with SportsYour package has changed name 22 Apr - 30 Apr £14.70 Yours at no extra cost Sky TV total: £29.75 Payment due on 22 Apr £29.75 Payment Received 22 Apr - £29.75 Account balance



2014-05-07 12:52:30     CARD ARRIVED 609 009 097



2014-05-01 09:49:22     reordered card said house was broken into and stole viewing card and box and added dummy cc Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************2920 Expiry date: 04/2017



2014-04-01 11:09:37     Your transaction was successful. Transaction information Transaction ID 37568869338193806 Date and time 01-Apr-2014 10:33:37 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6132 Total £35.00 GBP



2014-04-01 11:08:14     Invoice 01 Apr 2014 Invoice Number: 5543 To: 470 577 826 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky admin fee 35.00 35.00 Delete Edit Total £35.00



2014-03-31 11:01:56     customer c/c details for admin fee: 4059 2116 8075 6132 06/15 391



2014-03-31 10:53:00     Customer called and wanted to cancel, card is at her own address (eddies customer) we have dealt with her account over email only - no satclick/mysky. I have downgraded to basic pack, and got contract number, made up a mysky and Satclick as she has provided us with details. I have changed address today so we can reorder in 31 days, i have created a calendar to add dummy c/c and reorder on the 1st may. We are waiting for payment details for the £35 admin fee.