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Contract Number 630181273917
Card Number 722 615 382
MultiRoom Number
First NameMrs Julia & David
Last NamePotter
Address787 the chase
Addresswickford
Address
Town / Cityessex
Postcodess129ex
Telephone0161 685 4784
Maiden Namejacobs
Sky Passwordfruit67
Date of Birth1965-12-13 00:00:00
e-Mailjpotter@post.alderney.ws
Sky Card Number722 615 382
Prev Sky Card Number703 000 620
Host Fee Paid2016-02-29 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2013-12-20 11:52:42
Modification Date2019-11-26 18:03:18
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamejpotter43
MySky Passwordpaperclip5
Contract StatusViewing Abroad



2019-11-26 18:03:18     THIS ACCOUNT IS VA WE HAVE RECEIVED AN EMAIL FROM SKY THIS ACCOUNT HAS BEEN OFF SINCE JAN 2019



2019-07-09 03:22:20     HOST FEE WAS DUE 01-07-2019



2019-01-16 10:34:32     Added dummy DD Payment method: Direct Debit Account holders name: Mr David Potter Account number: ****9728 Sort code: ****99



2019-01-13 15:08:13     THIS ACCOUNT HAS ONLY BEEN PAID TILL NOVEMBER 2018 THIS HAS BEEN MISSED AND CUSTOMER HAS HAD VIEWING FOR DECEMBER AND JANUARY WITH NO PAYMENT MADE BY THEM I HAVE MESSAGED JAMES FOR AN ANSWER ASAP



2018-12-27 18:44:00     27/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630181273917, MANDATE NO 0523 £43.00



2018-11-26 17:49:23     26/11/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630181273917, MANDATE NO 0523 £43.00



2018-10-28 18:46:06     25/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630181273917, MANDATE NO 0523 £43.00



2018-09-25 10:06:06     25/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630181273917, MANDATE NO 0523 £43.00



2018-08-28 06:26:34     28/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630181273917, MANDATE NO 0523 £43.00



2018-07-11 16:15:14     11/07/18 CARD PAYMENT TO SKY SUBSCRIPTION,94.24 GBP ON 05-07-2018 _ 94.24



2018-07-05 15:07:54     BILLING AND OFFER INFO 25TH JULY £81.66 25TH AUGUST ONWARDS £43.00 SANTANDER HAS BEEN ADDED Payment method: Direct Debit Account holders name: Mr David Potter Account number: ****6038 Sort code: ****28



2018-07-05 15:06:03     PAID OB WITH SANTANDER Payment received 05 Jul -£94.24



2018-07-05 14:47:21     Offer - £43pm for 12 months. Paid OB £94.20 with Santander c/c **** 3455 & added d/d **** 6038. Full pack HD. A one-off £10 admin fee applies next month. Repaired to 4F31B8 03818230218, 03B57CB08. Calendar made.



2018-07-05 14:37:01     THIS CUSTOMER HAS PAID £84.80 PER MONTH FOR 6 MONTHS JUNE TO NOVEMBER 2018



2018-06-30 10:23:00     Transaction ID: 7LC18755UM079001K You received a £6,920.97 GBP payment Dear Sky HD Solutions Ltd, INVOICE INFO Invoice no.: 0852 Invoice Date: 14 Jun 2018 782 266 944 Reinstate account June 2018 to November 2018 subscription, host, balance and admin 1 £881.22 720 623 123 Reinstate account June 2018 to November 2018 subscription, host, balance and admin 1 £837.54 722 615 200 Reinstate account June 2018 to November 2018 subscription, host, balance and admin 1 £851.15 783 618 861 Reinstate account June 2018 to November 2018 subscription, host, balance and admin 1 £817.80 722 256 450 Reinstate account June 2018 to November 2018 subscription, host, balance and admin 1 £892.51 722 615 382 Reinstate account June 2018 to November 2018 subscription, host, balance and admin 1 £903.65 722 615 010​ Reinstate account June 2018 to November 2018 subscription, host, balance and admin 1 £874.18 722 256 922 Reinstate account June 2018 to November 2018 subscription, host, balance and admin 1 £862.92 £862.92 Subtotal £6,920.97 Total £6,920.97 Amount paid -£6,920.97 Amount due £0.00 GBP



2018-06-06 22:36:32     OB ON ACCOUNT TOTAL DUE £94.24 Payment due by 25 May JAMES MESSAGED TO REINSTATE THIS ACCOUNT FULL HD FOR 6 MONTHS FULL PACK HD FOR 6 MONTHS £84.80 PER MONTH SUB COST FOR 6 MONTHS £508.80 OB £94.24 ADMIN £30 HOST £120.00 TOTAL £753.04



2017-08-10 10:22:08     Added dummy DD to account. 08 71 99 34429728 Host fee due date was 01-05-2018



2017-07-14 08:32:08     James Kimberley doesn't want to renew this card after the August sub so have set a reminder to add dummy DD to the account on 05/08/2017



2017-07-13 15:49:35     11/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630181273917, MANDATE NO 0523 £47.40



2017-06-11 16:42:47     09/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630181273917, MANDATE NO 0523 £85.63



2017-05-19 03:21:16     18/05/2017 CARD PAYMENT TO SKY DIGITAL INTERN,36.78 GBP ON 15-05-2017 £36.78



2017-05-15 19:17:25     JAMES HAS PAID FOR 4 MONTHS IN ADVANCE MAY,JUNE JULY AND AUG 2017 I WILL DO A CALANDER TO MESSAGE HIM MID JULY TO SEE IF HE WANTS TO CONTINUE



2017-05-15 19:03:34     sky rivera solutions limited just paid for your invoice 0675 CALLED SKY TO REINSTATE PAID OB with santander OF Total £36.78 SANTANDER READDED our current payment details Payment method: Direct Debit Account holder name: MRS J Potter Sort code: **-**-28 Account number: ******38 REINSTATED ON FULL HD PACKAGE 40% OFF 12 MONTH 12 MONTH CONTRACT NEXT BILL £85.63 9TH JUNE £47.40 THEREAFTER PROFIT ON THIS ACCOUNT FOR 4 MONTHS MAY £80.80 JUNE LOSS OF £5.15 JULY AND AUG £33.40 EACH MONTH TOTAL PROFIT FOR NEXT 4 MONTHS £142.15



2017-05-09 00:10:27     OB £36.78 JAMES MESSAGED WANTING AN INVOICE FOR 6 MONTHS UPFRONT FOR FULL PACK HD 722 615 382 I HAVE DONE A PAYPAL INVOICE Sports , Movies HD for 6 months to include outstanding balance of £36.78 AND £50 ADMIN PLUS £120 HOST FEE £691.58 HE HAS CHANGED HIS MIND AND WANTED INVOICE CHANGED FOR 4 MONTHS I HAVE SEND UPDATED INVOICE NEW TOTAL £529.98



2017-03-02 12:03:20     I have messaged james again today this customer has 6 cards 724 510 227 722 615 010 722 256 518 716 485 370 722 615 382 783 618 861



2017-02-06 15:53:39     added dummy dd as feb sub declined



2017-02-06 15:50:32     feb sub declined Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2017-02-06 11:09:29     feb sub declined Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2017-01-12 11:47:16     11/01/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630181273917, MANDATE NO 0523 £10.00



2017-01-04 20:30:53     JANUARY SUB PAID Your transaction was successful. Transaction information Transaction ID 7BL61908C6046062W Date and time 04-Jan-2017 21:29:48 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2993 Total £22.00 GBP



2016-12-09 14:32:48     09/12/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630181273917, MANDATE NO 0523 £10.00



2016-12-05 14:48:38     dec sub Your transaction was successful. Transaction information Transaction ID 9LA6137902112922K Date and time 05-Dec-2016 15:47:08 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2993 Total £22.00 GBP



2016-11-10 14:35:49     09/11/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630181273917, MANDATE NO 0523 £27.59



2016-11-07 20:56:06     NOVEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 1L955245KT911405B Date and time 07-Nov-2016 21:54:21 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2993 Total £59.00 GBP



2016-11-07 20:50:15     NEW SUB AMOUNT AFTER DG £22.00 £12.00 PROFIT



2016-11-07 20:47:50     BILLING AFTER DG 9 Nov - 8 Dec A month in advance Original - including discounts from 25 Nov (14 days) Original £9.33 Viewing Subscription Discounted - £4.67 Total £4.66 Box Sets with Sports & Cinema HD - including discounts until 24 Nov (16 days) Box Sets with Sports & Cinema HD £42.67 Viewing Subscription Discounted - £19.74 Total £22.93 Total £27.59 Last month's changes Adjustments for changes you've made £0.00 Total due 9 Nov £27.59 Payment processing - £27.59 9 Nov What you still owe £0.00 UPCOMING SUBS 09 December £10.00 09 January £10.00 09 February £10.00



2016-11-05 19:40:17     Check your information Some of your information may be missing or incomplete. Please check the following items: You have entered an invalid or partial credit or debit card number. Please check your entry and try again.



2016-10-25 11:31:05     Downgraded to the Original Bundle as requested by James Kimberley



2016-10-11 11:20:46     11/10/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630181273917, MANDATE NO 0523 £43.00



2016-10-10 22:10:10     OCTOBER SUB PAID Your transaction was successful. Transaction information Transaction ID 4RE48420H9277022J Date and time 10-Oct-2016 22:08:16 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2993 Total £80.50 GBP



2016-10-05 16:34:05     Check your information Some of your information may be missing or incomplete. Please check the following items: You have entered an invalid or partial credit or debit card number. Please check your entry and try again.



2016-09-16 00:24:44     SANTANDER HAS NEVER BEEN ADDED TO THIS ACCOUNT CUSTOMER HAS BEE PAYING SKY AND WE ARE TAKING SUBS HOPEFULLY CUSTOMER WILL NOT NOTICE I WILL ADD SANTANDER NOW Your current payment details Payment method: Direct Debit Account holder name: MRS J Potter Sort code: **-**-28 Account number: ******38



2016-09-16 00:19:06     SEPTEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 8CK97106HP490552P Date and time 16-Sep-2016 00:17:18 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2993 Total £80.80 GBP



2016-08-05 13:44:52     aug sub paid Your transaction was successful. Transaction information Transaction ID 6T2051335D776491G Date and time 05-Aug-2016 13:43:31 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2993 Total £80.00 GBP



2016-07-05 15:28:13     July sub paid. Your transaction was successful. Transaction information Transaction ID 0C522986K58981740 Date and time 05-Jul-2016 15:27:25 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2993 Total £80.00 GBP



2016-06-05 22:31:35     JUNE SUB TAKEN Your transaction was successful. Transaction information Transaction ID 95M84868MM555325D Date and time 05-Jun-2016 22:30:48 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2993 Total £80.00 GBP



2016-05-06 22:42:37     "4978 3739 0023 2993 02/17 584"



2016-05-06 22:41:29     PIN 5382



2016-05-03 14:18:52     Added Santander and set up monthly subs. May sub taken. Invoice 03 May 2016 Invoice Number: 9037 To: 722 615 382 Sky Riviera skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 May sub : 03/05/2016-05/06/2016 85.16 85.16 Delete Edit Total £85.16 Your transaction was successful. Transaction information Transaction ID 8A667737CP059715X Date and time 03-May-2016 14:18:07 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2993 Total £85.16 GBP



2016-05-03 13:36:31     activated for james kimberly full pack hd 722 615 382 4f31b8 03818230218



2016-05-03 13:15:49     Your order Monthly cost Sky TV £35.25 - Family - Sports 1 - Sports 2 - Sky Movies Sky Sports 3 Free Sky Sports 4 Free Sky Movies Premiere Free Sky Movies Disney Free HD Pack £5.25 New monthly cost with offers £40.50 New monthly cost without offers £75.75 UPCOMING SUBS Total due 9 May £53.26 09 June £43.30 09 July £43.30 09 August £43.30



2016-05-03 13:11:39     deposit paid Your transaction was successful. Transaction information Transaction ID 0KD74546502348604 Date and time 03-May-2016 13:10:56 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2993 Total £80.00 GBP



2016-05-03 13:05:35     Invoice 03 May 2016 Invoice Number: 9035 To: 722 615 382 james kimberly skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 deposit 80.00 80.00 Delete Edit Total £80.00



2016-04-28 12:48:21     Sending card to James Kimberley at Sky Riviera.



2016-04-25 12:25:22     Card in office.



2016-04-21 15:26:43     New card arrived at Terry's 722 615 382



2016-04-19 10:29:25     Reinstated account and reordered card Original bundle 50% off for 12 months Added dummy DD details



2016-03-17 11:39:23     This account has been cancelled, host fee due date was 01/05/2017 The last bill will be £23.03 on 09/04/2016 This account will also be charged £10.21 for cancelling the Family Bundle contract



2016-02-29 11:53:14     Your transaction was successful. Transaction information Transaction ID 0CP55153A6431215Y Date and time 29-Feb-2016 12:52:49 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9123 Total £120.00 GBP



2016-02-11 13:27:51     Invoice 11 Feb 2016 Invoice Number: 8797 To: 703 000 620 tsw skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee 120.00 120.00 Delete Edit Total £120.00



2016-02-11 13:25:40     Latest bill My subscriptions 9 Feb - 8 Mar A month in advance Family with Sports & Movies HD£75.75 Free items Total £75.75 Last month's changes Adjustments for changes you've made £0.00 Additional charges £0.30 Total due 9 Feb £76.05 Payment method: Credit Card Card type: VISA Card number: ************9123 Expiry date: 02/2017



2015-07-23 09:20:17     Paired card to box and upgraded to Full + HD. 4f3151 0352009526F



2015-06-01 17:32:41     SKY BILL Total due 9 Jun £21.50 I HAVE ADDED NEW CUSTOMERS CC AT SKY Your current payment details Payment method: Credit Card Card type: VISA Card number: ************9123 Expiry date: 02/2017 WILL JUST NEED PAIRED AND UPGRADED



2015-06-01 17:24:56     Full + HD 4F3151 0352009426 (will ask for up to date details) 4305 0430 0213 9123 Alf Erik Christensen (leon´s bedroom?) 2/17 306 Invoice Number: 7560 £120.00 HOST FEE PAID 06/05/2015



2015-06-01 17:21:12     THIS CARD HAS TO BE COLLECTED BY ERIK CUSTOMER OF TSW AS A REPLACEMENT FOR 506 600 261



2015-05-25 10:17:56     Added dummy DD to account. 08 71 99 34429728



2015-05-22 18:19:31     My subscriptions 9 May - 8 Jun £21.50 Additional charges £0.50 Total due 9 May £22.00 Payment Received - £22.00 9 May What you still owe £0.00



2015-05-22 18:19:07     omg!! acc active at sky old customer has been paying this as dummy cc was never added



2015-03-11 14:45:11     OB now 47.66



2015-02-27 09:04:06     Doesn't have £110.84 OSB anymore. Sky TV Show£47.16 Additional Charges Show£0.50 Additional Products and Services Hide Billing Period Charges Credit Adjustment 03 Feb - £91.86 Credit Adjustment 03 Feb - £18.98 Additional Products and Services total: - £110.84 Payment due on 09 Mar



2015-02-17 16:17:29     card being taken to spain by cb



2015-02-10 12:18:16     cant add dummy CC details on this account now as there is an OSB Payment due on 09 Feb £159.34 Your bill is overdue. Please make a payment as soon as possible. Make a payment Payment Received 03 Feb - £48.50 Account balance £110.8



2015-02-06 10:14:45     Card arrived in office today.



2015-02-05 10:01:10     Replacement card arrived at Terry's 600 314 686 > 703 000 620



2015-02-03 16:26:46     PAYMENT DUE AT SKY 9TH MONTH



2015-02-03 15:49:13     added to calender to add dummy cc in 1 week



2015-02-03 15:48:05     paid osb £48.50 with cc 5341 0531 9800 4992 02.16 973 added same on original reordered card old address 1A Boardale Drive Middleton Manchester M24 4FU new address 787 the chase wickford essex ss129ex



2015-02-03 14:42:47     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2015-02-03 11:15:19     tried to pay osb with customers cc but it declined



2015-02-02 21:26:51     This is a female account The card was ordered at a riend of mine and on activation the address has not been changed The account is now in an OB and I am getting grief The box has been added onto this account so the OB is not as high as mysky is saying Call sky to change address and reorder card , if you have to pay the balance try with the customers CC and leave it in if the balance gets paid 4556 4615 4191 7526 03/16 cvv481 Carol



2014-11-28 15:54:21     Host fee due date was : 14/02/2015



2014-11-28 15:52:16     Statement date: 25 November 2014 Print PDF Important information about your account We currently have no payment details stored for you For an easier way to pay, update your payment method. Amount owing from last bill £159.34



2014-04-28 10:16:27     Paid off OSB £24.50 with cust CC and added details to acc. Viewing should all be back on now. 4556 4615 4191 7526 03/16 481



2014-04-28 10:08:02     Your Sky TV is suspended OSB £24.50



2014-02-19 11:17:20     READDED HD Your order Monthly cost Sky TV £24 - Entertainment Extra+ Benefits and extras On Demand Free New monthly cost with offers £24 New monthly cost without offers £32



2014-02-18 16:46:14     Your transaction was successful. Transaction information Transaction ID 9J557856SH638494X Date and time 18-Feb-2014 17:19:21 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7526 Total £22.00 GBP



2014-02-18 16:45:03     Invoice 18 Feb 2014 Invoice Number: 5305 To: 600 314 686 STL skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Card Deposit 22.00 22.00 Delete Edit Total £22.00



2014-02-14 11:12:38     activated with box 4f31b0 03806504277 c/c 4556 4615 4191 7526 03/16 cvv481



2014-02-14 09:34:07     card sold to eddie stl 13/02/2014



2014-01-28 10:53:29     changed deposit to not due but when this card is sold it will be due



2014-01-17 15:28:35     Carol and Chris have taken this card to Spain 18/01/2014



2014-01-08 13:17:20     SKY WILL RELEASE THIS BOX SHOULD ARRIVE TOMORROW FOR ACTIVATION



2013-12-20 16:49:57     CARD ARRIVED IN OFFICE EMAILED ALI TO REQUEST BOX Hi; I am just waiting for confirmation from Sky in order to release the boxes as the activation deadline has gone. Of course it is not customers' fault but I need approval from Sky in order to be able to make claim for the 2 boxes. Will keep you updated.



2013-12-20 11:55:00     ORDERED BY ALI ON ENTERTAINMENT NON HD WITH 5118 4420 39139086 04/17 342