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Contract Number 630180394789
Card Number 617 498 415
MultiRoom Number
First NameMr Frank
Last NameTaylor
AddressIsland House,
AddressEnglish Row
Address283 braye street alderney
Town / CityGUERNSEY
PostcodeGY9 3XT
Telephone01746 269732
Maiden NameJAMES
Sky PasswordPARIS
Date of Birth1977-11-04 00:00:00
e-Mailf.taylor@post.alderney.ws
Sky Card Number617 498 415
Prev Sky Card Number598 841 633
Host Fee Paid2015-11-05 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2013-11-14 10:54:14
Modification Date2019-11-26 12:50:08
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamef.taylor1977
MySky Passwordsparkle12
Contract StatusViewing Abroad



2019-11-26 12:49:53     WE HAVE RECEIVED AN EMAIL FROM SKY WHICH CONFIRMS THIS ACCOUNT IS VA THIS ACCOUNT HAS ALREADY BEEN OFF SINCE JULY 2018



2018-08-08 15:44:39     This card is being replaced by card 723 140 414



2018-08-04 16:11:31     DD AT SKY CANCELLED You have successfully cancelled a Direct Debit with the following details: Transaction name: Cancel Direct Debit Account number: Business Current a/c - 09-01-28 08806038 Direct Debit number: 171 Payee name: SKY SUBSCRIBERS SERVICES LTD Their reference: 00630180394789 Start date: 22/11/2014 Last payment: 19/07/2018 Last amount: £42.50



2018-07-28 10:47:18     SENDING THE FOLLOWING CARDS 759 494 586 766 287 528 741 364 673 775 906 126 723 140 414



2018-07-27 15:44:00     SKY HAVE SWITCHED THIS ACCOUNT OFF AND IT WILL NEED TO BE REPLACED



2018-07-19 13:51:43     19/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £42.50



2018-06-20 10:11:17     20/06/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £42.50



2018-05-21 16:48:19     21/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £42.50



2018-04-19 15:20:30     19/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £42.50



2018-03-22 10:51:51     21/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £41.30



2018-02-21 12:17:01     21/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £41.30



2018-01-19 12:18:17     19/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £47.30



2017-12-20 15:05:20     20/12/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £38.75



2017-12-19 13:58:14     Offer - 40% off for 18 months = £41.30pm. One-off £10 admin fee applies. Calendar made.



2017-11-21 09:59:20     21/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £38.75



2017-10-19 10:35:04     19/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £36.95



2017-10-12 09:11:34     INVOICE PAID 06/10/2017 TRANSFER FROM 1/URBAN , ANDRE 2/SPOECKER WEG. REF: 0015 2242 696 0113392 £10,538.00 £858.00 IS £71.50/MONTH FOR PACKAGE PLUS £100 HOST FEE



2017-09-25 17:22:08     SATFOCUS WISH TO RENEW ACCOUNT FOR ANOTHER YEAR Invoice 25 Sep 2017 Invoice Number: 9783 To: Satfocus service@satfocus.de 11.00 ANNUAL HOST FEE NOVEMBER 2017 TO NOVEMBER 2018 100.00 TOTAL 1100.00 703 011 411 616 044 848 703 014 563 701 226 748 703 012 104 618 112 528 617 173 083 618 929 947 611 884 206 617 498 415 701 460 321 Renewal - Family + Sports + HD : November 2017-November 2018 858.00 9438.00 Total £10538.00



2017-09-20 15:00:07     20/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £36.95



2017-08-21 11:58:35     21/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £36.95



2017-07-21 03:55:00     19/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £36.95



2017-06-22 02:28:23     21/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £36.95



2017-05-19 16:11:39     19/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £36.95



2017-04-21 19:45:55     20/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £36.95



2017-03-21 23:40:18     21/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £36.95



2017-02-21 13:32:28     21/02/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £66.98



2017-01-19 14:18:30     Reactivated account with 50% off TV for 12 months & 30% off HD for 10 months = £36.95pm



2017-01-19 13:36:54     19/01/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £6.92



2016-12-30 10:07:41     Problem still not resolved. I said I will call back 3/1/2017- calendarized.



2016-12-28 13:18:14     Sky system problem, couldn't reinstate account yet. Calendarized for 30/12/16 to try again.



2016-12-21 14:40:19     Cancelled account to reactivate in a week with maximum discount. Best offer was 30% off TV. Not good enough!



2016-12-21 13:55:58     21/12/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £70.02



2016-11-22 13:09:12     21/11/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £48.57



2016-10-19 11:39:51     19/10/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £48.57



2016-10-10 15:08:35     Invoice Number: 9426 - PAID Host fee. £100.00 Renewal of card 617 498 415 Family,Sports HD November 2016 to November 2017 £858



2016-09-28 12:00:05     Invoice Number: 9426 - Awaiting payment. Host fee. £100.00 Renewal of card 617 498 415 Family,Sports HD November 2016 to November 2017 £858



2016-09-21 14:45:23     21/09/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £48.57



2016-08-19 09:19:00     19/08/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £48.57



2016-07-20 13:37:50     20/07/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £48.57



2016-06-21 08:50:24     21/06/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £48.57



2016-04-21 08:33:30     20/04/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £45.22



2016-03-21 12:21:19     21/03/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £45.22



2016-02-19 09:28:29     19/02/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £45.22



2016-01-20 09:41:56     20/01/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £25.09



2015-12-21 15:28:57     Offer - 35% off for 12 months



2015-12-21 11:46:50     21/12/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £66.75



2015-12-04 10:52:22     Invoice Number: 8343 PAID Host fee. £100.00 Renewal of card 617 498 415 Family,Sports HD November 2015 to November 2016 £801.00



2015-11-19 09:26:37     19/11/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £64.90



2015-10-22 14:27:57     21/10/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £60.60



2015-10-02 10:41:13     Invoice Number: 8343 awaiting payment Renewal of card 617 498 415 Family,Sports HD November 2015 to November 2016 £801.00



2015-09-30 19:55:41     EMAILED ANDRE TO ASK IF CUSTOMER WOULD LIKE TO CONTINUE FOR ONE MORE YEAR



2015-09-21 10:15:04     21/09/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £60.60



2015-08-19 16:19:31     19/08/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £60.60



2015-07-22 12:04:34     21/07/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £60.60



2015-06-19 10:24:52     19/06/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £60.60



2015-05-20 10:10:46     £6.15 off until November. 20/05/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £59.09 19 Jun - 18 Jul (a month) Family with Sports - including discounts Family with Sports£61.50 Viewing Subscription Discounted- £6.15 HD Pack £5.25 Total £60.60 Payment Received - £102.63 19 Jan Payment Received - £101.50 19 Feb Payment Received - £57 19 Mar Payment Received - £57 19 Apr Payment Received - £59.09 19 May



2015-04-19 11:59:17     19/03/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630180394789, MANDATE NO 0171 £57.00



2015-01-28 14:58:10     Best offer I could get was £57/month until November 2015



2015-01-26 15:55:05     This wasn't in Cards CB pays for folder. Called up and paid OSB of £102. The Original bill never came off for some reason so this was November to January's bill. Next one on the 19th of Feb will be similar



2014-11-24 14:40:02     CARD SENT TO SATFOCUS INVOICED FOR FAMILY, SPORTS AND HD FOR 1 YEAR SANTANDER ADDED HOST AND SUBS DUE NOVEMBER 2015 Invoice 05 Nov 2014 Invoice Number: 6719 To: Satfocus service@satfocus.de From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 5.00 Mini sky HD Boxes 50.00 250.00 10.00 Card activation fee 100.00 1000.00 10.00 10 Sky card for one year subscription Family,Sports and HD 756.00 7560.00 Total £8810.00 Then a note to say invoice paid by bank transfer and add incoming payment in £756 card fee and years sub paid , invoice 6719



2014-11-24 10:40:22     Repaired card and box again. waiting on Andre to advise viewing is on? 617 498 415 to box 4F700303638158640



2014-11-20 09:44:39     Card is with Andre. Paid OSB of £22 with company CC ending 5448. Set up DD with Santander. Changed package to Family with Sports and HD : £62.75 Payment date : 19th First bill £102 Paired box : 4F7003, 03638158640



2014-11-14 12:56:27     card is in office 617 498 415



2014-10-21 10:07:48     reordered card



2014-10-20 16:35:28     dummy cc added



2014-09-26 09:22:52     598 841 633 check bill has been paid. Reorder card and add dummy CC details and change address . Customer also has a VPN subscription that he will not be renewing in December Tue, 21 October



2014-09-26 09:19:52     DOWNGRADED from Family with Movies HD - Original pack 31 days notice 19th Oct £30.57 19th Nov £22



2014-09-25 16:39:21     Please downgrade, do calendar to add dummy cc and change address after last bill is paid. Do calendar to reorder in 31 days time. Customer also has a VPN subscription that he will not be renewing in December.



2014-03-13 12:08:22     customer called to get pin



2013-12-23 15:28:38     Your transaction was successful. Transaction information Transaction ID 8W47632388762082M . Date and time 23-Dec-2013 16:17:18 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX0763 . Total £45.75 GBP



2013-12-23 15:26:52     Invoice 23 Dec 2013 Invoice Number: 4882 To: 598 841 633 STL skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Card Deposit 45.75 45.75 Delete Edit Total £45.75



2013-12-23 15:24:12     Paid off OSB £44 with cust CC details 4085 4040 0506 0763 9/15 377



2013-12-23 15:14:54     You have a payment due on the 19 Dec for a total of £44.00 12 Dec: removed Entertainment 12 Dec: added Entertainment Extra+ with Movies 12 Dec: added HD Basic 12 Dec: added HD Pack



2013-12-12 11:50:12     reset pin to 1633



2013-12-12 11:44:23     upgraded to ent extra with movies and HD



2013-12-12 11:40:39     Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************0763 Expiry date: 09/2015



2013-12-12 11:37:01     paired card to box 4f31a6 03650108274



2013-12-12 10:19:28     card given to eddie STL 03/12/2013



2013-11-21 15:13:18     CAROL TOOK TO SPAIN 20/11/2013 AS STOCK



2013-11-21 14:48:51     598 841 633 MR F TAYLOR activated with box 4F31B5 03810455977



2013-11-14 11:00:47     mysky created



2013-11-14 10:56:26     ENTERTAINMENT NON HD 5118 4420 1331 8268 04/17 498 card ordered by digital supervision