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Contract Number 630179690957
Card Number 597 813 823
MultiRoom Number
First NameMr Rocco/ charlotte
Last NameDuncan
Address310 , Highbury Heights,
AddressLongis Road
AddressAlderney
Town / City
PostcodeGY9 3YB
Telephone01481 712 373
Maiden NameSMITH
Sky PasswordRUGBY
Date of Birth1978-02-28 00:00:00
e-Mailr.duncan@post.alderney.ws
Sky Card Number597 813 823
Prev Sky Card Number
Host Fee Paid2018-06-09 00:00:00
Host Fee Due2020-08-21 00:00:00
Create Date2013-10-18 10:10:14
Modification Date2019-06-13 23:05:51
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameDUNCROC33
MySky Passwordpaperclip5
Contract StatusActive



2019-06-13 23:05:39     CUSTOMER CONFIRMED IT IS OK TO TAKE PAYMENT 2019 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 5E429150U5725644U Date and time 13-Jun-2019 23:05:06 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2391 Total £120.00 GBP



2019-06-11 20:28:19     Hi Andrew, Annual fee of £120 is due , please confirm it is ok to take payment. Thanks Carol



2019-02-07 11:20:48     Billing info Feb 2019 Active account Original with sports and cinema £61.50 No discount offer Cust DD on account Payment method: Direct Debit Account holders name: Mrs C Duncan Account number: ****9337 Sort code: ****09



2018-06-25 11:50:38     Your transaction was successful. Transaction information Transaction ID 57C240060G933141M Date and time 25-Jun-2018 11:50:20 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2391 Total £120.00 GBP



2018-06-24 16:47:49     I HAVE EMAILED CUSTOMER RE HOST FEE



2018-06-24 04:08:38     CUSTOMER INFO Andrew Stott jastott@gmail.com



2018-02-18 08:54:51     CUSTOMER HAS LOST VIEWING NO BILLING ISSUE TOTAL DUE £58.50 Direct Debit payment date 3 March I HAVE ASKED FOR ONSCREEN MESSAGE MEANTIME I HAVE PAIRED CARD AND BOX ONLINE



2017-09-26 08:37:34     Client emailed in with new CC details for host. 4659 5040 4648 2391 09/20 Monthly subs still being paid via client's DD.



2017-07-05 23:25:32     2017 host fee paid Your transaction was successful. Transaction information Transaction ID 94A502388F8724524 Date and time 05-Jul-2017 23:24:01 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8708 Total £120.00 GBP



2017-07-04 22:11:10     Emailed customer again this evening re host fee



2017-06-28 21:43:58     Hi Andrew, Host fee is due on your account, would you like for me to take the £120 from your credit card ending 8708 ? Carol



2016-06-09 12:10:58     Host fee paid. Invoice 09 Jun 2016 Invoice Number: 9115 To: 597 813 823 ProSky skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee. 120.00 120.00 Delete Edit Total £120.00 Your transaction was successful. Transaction information Transaction ID 2JP271143P036490G Date and time 09-Jun-2016 12:10:32 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8708 Total £120.00 GBP



2016-06-08 22:58:09     Hi Andrew, Host fee is due on your account, would you like for me to take the £120 from your credit card ending 8708 ? Carol



2016-06-08 22:53:32     ACCOUNT ACTIVE Original with Sports & Movies - including discounts Original with Sports & Movies £58.50 Viewing Subscription Discounted - £8.25 Total £50.25 Free items Total £50.25 Total due 3 Jun £50.25 Payment processing - £50.25 3 Jun What you still owe £0.00



2015-09-01 08:47:58     Added sports and movies PIN 3823 got offer 30% off for 12 months next bill £76.93 then £48.35 for 12 months.



2015-06-11 16:09:33     sports was meant to be removed 3 days ago and wasnt done i have done it now Sorry to see you go null This confirms you have begun your 31 day notice period required to cancel your Sky Sports subscription. Please note it may take up to 3 days for this action to appear on your account.



2015-06-10 11:50:40     Your transaction was successful. Transaction information Transaction ID 7VJ65626YN580342M Date and time 10-Jun-2015 11:50:43 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8708 Total £120.00 GBP



2015-06-09 16:09:39     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2015-05-27 09:48:31     597 813 823 cust sky is not getting a signal. Acc all working this end. He wants to check it b4 host fee is taken again. Will be at the house from today email him and ask if all working and confirm to take host fee. Andrew Stott Fri, 5 June



2015-05-26 14:01:54     Invoice 26 May 2015 Invoice Number: 7623 To: 597 813 823 prosky skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 host fee 120.00 120.00 Delete Edit Total £120.00



2015-05-26 14:00:22     emailed customer to let him know his host fee will be taken from his cc on monday



2014-12-23 16:53:10     DO NOT USE THIS CUSTOMERS CC EVER WITHOUT EMAILING HIM



2014-12-23 13:02:10     PAID OSB WITH CC AND ADDED DD My new card is 4659507084568708 expiry 12-17 code 117" My account for direct debit is 91539337 sort code 400409.



2014-12-22 21:18:32     TRIED TO PAY ONLINE WITH NO SUCCESS WILL NEED TO CALL SKY TOMORROW AS OFFICE CLOSED



2014-12-22 20:59:31     CUSTOMER HAS LOST VIEWING Payment Received 03 Dec - £46.50 Credit Card Declined 04 Dec £46.50 Account balance £46.50



2014-06-16 16:01:18     4659507084568708 12/14 886 Your transaction was successful. Transaction information Transaction ID 6GC595694E041233Y . Date and time 16-Jun-2014 15:59:24 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX8708 . Total £120.00 GBP



2014-06-16 15:59:13     Invoice 16 Jun 2014 Invoice Number: 5841 To: 597 813 823 Prosky skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-06-10 10:09:59     can we drop the Movies option please 31 days notice. 11 july.



2014-06-09 10:06:51     confirmed package prices with customer. waiting to see if he wishes to add sports or movies or both.



2014-03-10 15:15:23     downgraded to basic pack



2014-03-08 20:06:36     Payment Received 03 Feb - £49.50 Credit Card Declined 04 Feb £49.50 Account balance £49.50 Payment Received 03 Jan - £49.82 Account balance You've upgraded from Entertainment to Entertainment Extra with Sports on 28 Dec Payment Received 03 Dec - £22.00 Payment due on 03 Mar £98.50 Your bill is overdue. Please make a payment as soon as possible. Payment Received 18 Nov - £22.00



2014-02-18 10:52:14     paid osb 98.50 with cc 4659507084568708 Exp 12/14 Cvc 886 added same



2014-02-18 10:10:08     Please make a payment to clear your outstanding balance Payment amount: £98.50 CC DECLINED Payment Received 03 Feb - £49.50 Credit Card Declined 04 Feb £49.50 Account balance £49.50



2014-01-09 14:13:43     Your transaction was successful. Transaction information Transaction ID 2P758165XV6887522 Date and time 09-Jan-2014 14:59:23 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8708 Total £49.50 GBP



2014-01-09 14:11:52     Invoice 09 Jan 2014 Invoice Number: 4949 To: 597 813 823 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 SKY CARD DEPOSIT 49.50 49.50 Delete Edit Total £49.50



2013-12-28 10:46:16     Added Entertainment extra and Sports



2013-11-05 11:09:59     added new clients cc Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************8708 Expiry date: 12/2014



2013-11-05 11:00:59     Model R007.061.49.OOP Version 4f3120 Serial 0377252589E I'd 32B93B191 Package: Entertainment extra Sports NO HD Payment Info: 4659507084568708 Exp 12/14 Cvc 886.



2013-11-04 10:19:35     sending card to prosky client Andrew Stott Calle Manuel Benedito11 28036 Madrid to replace 592409213



2013-11-03 19:49:07     Card was activated in box this evening Card number 597 813 823 Rocco Duncan Version 4F3126 Serial 03778306476 I have checked and all channels are on.



2013-11-01 12:29:31     CARD ON ITS WAY FROM ALDERNEY SHOULD BE ACTIVATED THIS WEEKEND OR ON TUESDAY OF NEXT WEEK ( IN BOX 4F312603778306476)



2013-10-18 10:14:27     created mysky details below



2013-10-18 10:11:05     WILL ADD CARD NUMBER WHEN CARD ARRIVES ENTERTAINMENT NON HD 5434 8495 0014 2497 11/14 039