Transactions

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Contract Number 630170190395
Card Number 590 852 497
MultiRoom Number
First NameMr Thomas
Last NameFleming
Address32 Highbury Heights
Address
AddressLongis Road
Town / CityAlderney
PostcodeGY9 3YB
Telephone 01481 712 500
Maiden NameWilson
Sky PasswordPEANUT
Date of Birth1964-10-20 00:00:00
e-Mailttt.fleming@post.alderney.ws
Sky Card Number590 852 497
Prev Sky Card Number
Host Fee Paid
Host Fee Due2000-01-01 00:00:00
Create Date2013-08-12 16:45:43
Modification Date2014-08-15 01:01:53
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernameflemt1
MySky Passwordpaperclip721
Contract StatusOutstanding Balance



2014-08-15 01:01:31     HOST WAS DUE 14-08-2014 EMAILED D AND C RE BALANCE



2014-07-14 13:17:34     OSB mportant information about your account Payment on your account is overdue Please check that your payment details are correct. Amend your card or bank account details if they have changed since you set up your account. You can also clear the outstanding balance on your account with a one-off payment. Further information If you have cleared your outstanding balance, please ignore this message. Understanding your bill Hide Any changes you have made to your account will be reflected in this bill This includes a payment adjustment made by one of our agents. Changes to your subscription may show products appearing multiple times on your bill; some of these entries may be credits to your account. Look closely at the billing dates for each product to confirm how you are being charged. Amount owing from last bill £67.75 Additional Products and Services Hide Billing Period Charges Debit Adjustment 13 Jun £30.62 Debit Adjustment 13 Jun £11.08 Additional Products and Services total: £41.70 Payment due on 10 Jul



2014-07-14 11:10:49     deposit declined again



2014-06-03 12:19:43     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2014-05-26 15:37:30     emailed D&C CC details on this account is declining. Please advise new CC details. The one that's declining is - 4658 6700 1061 6065 03/17 835



2014-05-26 15:34:55     Check your information Some of your information may be missing or incomplete. Please check the following items: ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2014-02-05 11:45:47     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2014-02-05 11:43:57     Invoice 05 Feb 2014 Invoice Number: 5259 To: 590 852 497 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 67.25 67.25 Delete Edit Total £67.25



2014-02-05 11:41:37     Billing Period Charges Entertainment Extra+ with Sports and Movies HD 10 Feb - 09 Mar £67.25 Entertainment Extra+ with Sports and Movies HD 10 Jan - 09 Feb £67.25 Yours at no extra cost Sky TV total: £134.50 Additional Charges Show£0.50 Payment due on 10 Feb £135.00



2014-01-31 14:25:18     banny has emailed in to say this customer has had 4 payments taken from him, c/c ending in 6065, after looking at his mysky, payments taken, emails there have been no payments apart from paying off an OSB - we have asked for a bank statement from the customer



2013-12-29 17:51:33     Paid OB with cust cc and added same 4658 6700 1061 6065 , 03/17 , 835



2013-08-23 14:22:09     added hd



2013-08-15 11:36:43     upgraded to full pack but because this account has only been active for a month he only gave me £7 off for the first 3 months



2013-08-15 10:58:05     tried to upgrade online again and still the same error message



2013-08-14 17:34:15     spoke to mysky department on the phone and they reset the mysky and I had to log back in and enter the account details which was fine, but same error message still came up



2013-08-14 17:12:39     tried again to upgrade online and got this message Unable to complete your order online Thanks for choosing Sky. We don't seem to be able to match you to your account, so are unable to complete your order online. Please feel free to continue browsing the site for information, to place an order call 08442 411 522 to speak to one of our agents.



2013-08-14 14:55:25     tried to upgrade online and got the same error message, called sky to advise what to do and they said we will just have to try again later



2013-08-14 13:37:49     Paid OB of £43 with cc below and added to account



2013-08-14 11:29:54     tried to activate acc but this is a male no password



2013-08-14 10:15:58     Good morning, Please activate- Full package + HD 4658 6700 1061 6057 10/16 , 327 Mr Weeks 4F31b0 03806498962 ID - 42b98cfe0



2013-08-12 16:53:14     mportant information about your account Your Sky TV is suspended Restore your services Understanding your bill Hide Any changes you have made to your account will be reflected in this bill Payment due date changed Your payment due date has changed from the 25th to the 10th of the month. As a result, your bill now covers a different bill period and may be higher than usual. The following bill will return to the original amount. This is your final bill for Sky TV because you have removed it from your subscription You may receive a credit on your bill for the services you have removed (as you pay your subscription a month in advance). Help understanding my bill Product changes 09 Sep: removed Entertainment 09 Sep: removed Sky+ Subscription We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Amount owing from last bill £22.00 Sky TV Hide£21.50 Billing Period Charges Entertainment 01 Sep - 09 Sep £6.24 Entertainment 10 Aug - 31 Aug £15.26 Yours at no extra cost Sky TV total: £21.50 Payment due on 10 Aug £43.50



2013-08-12 16:46:55     card ordered my mark gouldie in july only just got contract details this card has now been sent to D+C