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Contract Number 630172254983
Card Number 591 903 661
MultiRoom Number
First NameMRS BRENDA
Last NameMCCOLL
Address8 Murray Square,
AddressThe Murray
AddressEAST KILBRIDE
Town / CityGLASGOW
PostcodeG75 0BH
Telephone013552 243 581
Maiden Name
Sky PasswordSCHOOL1
Date of Birth1973-10-27 00:00:00
e-MailBR.MCCOLL@POST.ALDERNEY.WS
Sky Card Number591 903 661
Prev Sky Card Number
Host Fee Paid2014-07-14 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2013-07-22 16:34:50
Modification Date2015-08-31 10:12:58
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameBMCCOLL89
MySky PasswordPAPERCLIP7
Contract StatusOutstanding Balance



2015-08-31 10:11:59     Come back to Sky and get 60% off any TV Bundle plus a £100 credit. OSB £133.23 HOST FEE DUE DATE 23/08/2015 IF CUSTOMER RETURNS



2015-07-16 12:14:11     Outstanding balance at Sky £133.23 26 Jun - 25 Jul A month in advance Family with Sports HD£66.75 Free items Total £66.75 Last month's changes Due to a change in your subscription 1 Jun - 25 Jun (25 days) Family with Sports£49.60 26 May - 31 May (6 days) Family with Sports£11.13



2015-06-09 15:46:02     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2015-05-20 15:43:07     acc active



2015-05-12 23:36:31     CUSTOMER EMAILED VIEWING WAS NOT ON I HAVE REACTIVATED SERVICES ON MYSKY



2015-05-11 16:50:39     Paid OSB of £63.25 with customers CC



2015-01-30 10:40:11     I have paid off OSB with CC ending 2012. Added card details for future payments due date for payment is the 26th of each month. All channels will be back up and running. 4160 8109 0243 2012 09/18 972



2015-01-28 18:02:20     Family with Sports HD 26 Jan - 25 Feb £62.75 Viewing Subscription Discounted 26 Jan - 25 Feb - £5.75 Yours at no extra cost Sky TV total: £57.00 Payment due on 26 Jan £57.00 Your bill is overdue. Please make a payment as soon as possible.



2015-01-07 09:17:48     Client called querying double bill.



2015-01-05 15:52:41     4160 8109 0243 2012 09/18 972



2015-01-05 15:52:06     paid osb £110 We currently have no payment details stored for you For uninterrupted TV viewing, please update your payment method. Understanding your bill Hide Any changes you have made to your account will be reflected in this bill Thank you for adding Sky TV to your subscription This is your first bill for this product. The addition of this product may change your regular payment amount. Help understanding my bill Sky TV Hide£110.20 You've added Family with Sports HD on 28 Nov You have two charges for Family with Sports HD: one for your first billing period from the date that you added Family with Sports HD, and one for your ongoing monthly charge billed one month in advance. Billing Period Charges Family with Sports HD 26 Dec - 25 Jan £62.75 Viewing Subscription Discounted 26 Dec - 25 Jan - £5.75 Family with Sports HD 28 Nov - 25 Dec £58.57 Viewing Subscription Discounted 28 Nov - 25 Dec - £5.37 Yours at no extra cost Sky TV total: £110.20 Additional Charges Show£0.50 Payment due on 26 Dec £110.70 Payment Received 26 Dec - £110.70 Credit Card Declined 27 Dec £110.70 Payment Received 05 Jan - £110.70



2014-11-28 11:40:10     Your order Monthly cost Sky Sports 5 Free New monthly cost with offers £57 New monthly cost without offers £62.75



2014-11-28 11:24:49     Added new customer CC 4160 8109 0243 2012 09/18



2014-11-27 12:04:27     CUSTOMER CONFIRMED SHE WOULD LIKE ME TO PAY OSB OF £113.89 WITH CC IN NOTE BELOW, HOWEVER WHEN I WENT TO REINSTATE HER SERVICES SKY WOULD NOT LET ME ADD THAT CC, SHE SAYS THERE HAS BEEN PROBLEMS WITH HER BANK SO WE HAVE TO CALL HER TOMORROW TO GET A CC TO ADD FOR FUTURE MONTHLY PAYMENTS 0034 640 624 397



2014-08-13 12:29:43     5489 0128 5795 9503 05/16 674 PAID OSB AND ADDED SAME



2014-08-12 16:38:24     hi, you have an outstanding balance on your account as your card declined for your monthly sky payment of £54.35, i can confirm that you paid £54.35 in june, and the same in may, separate from your monthly sky bills, we, sky hd solutions have charged you on the 22/05/2014 for your sky card deposit, every customer must pay this and will be refunded when you decide to cancel the account with no arrears, we have also taken your annual host fee which you pay to us every year on the 14/07/2014, this was for £120. Are there any other payments that you are still unsure of? Regards, jeni



2014-07-14 10:59:17     Your transaction was successful. Transaction information Transaction ID 1YD810031E896451E . Date and time 14-Jul-2014 10:56:33 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX9503 . Total £120.00 GBP



2014-06-02 10:53:02     Check your information Some of your information may be missing or incomplete. Please check the following items: ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2014-05-22 11:01:03     Your transaction was successful. Transaction information Transaction ID 9EX63553WH680541B Date and time 22-May-2014 11:00:27 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9503 Total £49.50 GBP



2014-05-22 10:58:16     Invoice 22 May 2014 Invoice Number: 5745 To: 591 903 661 skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 annual host fee 120.00 120.00 Delete Edit Total £120.00



2014-05-10 11:16:16     Paid OB of £57.34 with cust cc and added same Maya 5489018257959503 05/16 674 0034 622719811 mayanuttall@yahoo.es



2014-05-08 21:44:36     Family with Sports HDYour package has changed name 26 Apr - 25 May £59.25 Viewing Subscription Discounted 26 Apr - 25 May - £5.40 Credit for Cancellation of Variety with SportsYour package has changed name 08 Apr - 25 Apr - £28.45 Family with Sports HDYour package has changed name 08 Apr - 25 Apr £34.40 Viewing Subscription Discounted 09 Apr - 25 Apr - £2.96 Yours at no extra cost Sky TV total: £56.84 Additional Charges Show £0.50 Payment due on 26 Apr £57.34 Your bill is overdue. Please make a payment as soon as possible. Make a payment Payment Received 26 Apr - £57.34 Credit Card Declined 27 Apr £57.34 Account balance £57.34



2014-04-09 10:41:17     got 10% off for 12 months



2014-04-08 19:32:21     paid 49.50 with cc 5489018257959503 Exp 05/16 Cvv 674 added same Added HD



2014-04-08 18:29:11     Payment Received 26 Mar - £49.50 Credit Card Declined 27 Mar £49.50 Account balance £49.50 CUSTOMER INTERESTED IN UPGRADING TO HD ASKING IF WE CAN TRY FOR AN OFFER 5489 018257959503 exp 05/16 cvc 674 Maja 622 719 811 Customer has lost viewing thinks she has a balance Pay ob



2014-04-02 23:23:09     Yes this is our card there is an outstanding balance at sky. Carol Payment Received 26 Mar - £49.50 Credit Card Declined 27 Mar £49.50 Account balance £49.50



2014-02-11 16:27:24     paid 49.50 with cc 5489018257959503 Exp 05/16 Cvv 674 added same



2014-02-11 13:44:56     Hi Carl, Yes it is , it is suspended at sky due to a balance of £49.50 Carol



2014-01-29 11:19:41     Payment on your account is overdue Please check that your payment details are correct. Amend your card or bank account details if they have changed since you set up your account. You can also clear the outstanding balance on your account with a one-off payment. Further information If you have cleared your outstanding balance, please ignore this message. Understanding your bill Hide Your video bill is ready Watch your personalised video bill to view this month?s total charges for your Sky products. Sky TV Show£49.00 Additional Charges Show£0.50 Payment due on 26 Jan £49.50 Your bill is overdue. Please make a payment as soon as possible. Make a payment Payment Received 26 Jan - £49.50 Credit Card Declined 27 Jan £49.50 Account balance £49.50



2014-01-17 11:26:51     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2014-01-13 13:11:17     Check your information Some of your information may be missing or incomplete. Please check the following items: ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2014-01-13 13:06:00     Invoice 13 Jan 2014 Invoice Number: 4973 To: 591 903 661 Prosky skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Card Deposit 49.50 49.50 Delete Edit Total £49.50



2014-01-13 12:59:12     Sky TV £49.00 Additional Charges £0.50 Payment due on 26 Jan £49.50



2013-12-18 10:14:16     Hi, Yes, There are two options: either pay by a UK bank account and we charge £60 admin fee. The monthly costs are £12 for standard definition and £15 for High Definition. There is a £15 connection fee. If you want to pay by credit card you need to pay us 1 year in advance and we will pay BT from our bank account. The annual costs are £250 for SD and £286 for HD Regards, Jeni



2013-08-23 11:10:44     paired card to box and upgraded to ent extra with sports



2013-08-23 11:06:58     Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************9503 Expiry date: 05/2016



2013-08-23 10:58:51     Hi Guys Please pair the following Model Roo7.061.49.00p Sky card 591903661 Version 4f3120 Serial 03772763633 I'd f2b941c94 Payment info: 5489018257959503 05/16 Cvc 674 Package: Entertainment Extra Sports NO HD. Kind regards, Carl



2013-08-22 16:54:54     card being sent to prosky



2013-08-08 16:00:09     ADDED OFFER CARD Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************6670 Expiry date: 03/2015



2013-07-30 19:07:19     4f312003773977622 ACTIVATED WITH 591 903 661 MISS B MCCOLL, 8 THE MURRAY SQUARE, EASTKILBRIDE G75 0BH 26/7/2013



2013-07-30 16:56:25     CARD SENT TO SPAIN FOR STOCK



2013-07-30 16:53:12     CARD ARRIVED, CARD SENT TO WAREHOUSE IN SPAIN



2013-07-22 16:36:46     CARD ORDERED BY MARK GOULDIE NON HD ENTERTAINMENT 4659 4398 8223 7718 exp 02/15 cvc 165 WILL ADD CARD NUMBER WHEN CARD ARRIVES MYSKY DETAILS BELOW