DataTable with default features
| Contract Number | 621152537398 |
| Card Number | 702 985 896 |
| MultiRoom Number | |
| First Name | Miss Emma/John |
| Last Name | Saunders |
| Address | 700B |
| Address | THE CHASE |
| Address | WICKFORD |
| Town / City | ESSEX |
| Postcode | SS12 9EX |
| Telephone | 01224585256 |
| Maiden Name | greenwood |
| Sky Password | CARD |
| Date of Birth | 1982-09-18 00:00:00 |
| e.saunders@post.alderney.ws | |
| Sky Card Number | 702 985 896 |
| Prev Sky Card Number | 589 255 215 |
| Host Fee Paid | 2015-02-09 00:00:00 |
| Host Fee Due | 2000-01-01 00:00:00 |
| Create Date | 2013-05-28 15:52:22 |
| Modification Date | 2016-05-10 14:25:30 |
| Multi Room Card 1 | |
| Multi Room Card 1 Notes | |
| Multi Room Card 2 | |
| Multi Room Card 2 Notes | |
| Multi Room Card 3 | |
| Multi Room Card 3 Notes | |
| Multi Room Card 4 | |
| Multi Room Card 5 Notes | |
| Setanta Acct Number | |
| MySky Username | saunders2122 |
| MySky Password | sparkle |
| Contract Status | Viewing Abroad |
| 2016-05-10 14:25:29 This account is VA |
| 2016-03-08 21:30:45 IF CUSTOMER RETURNS HOST DUE 23-02-2016 |
| 2015-11-12 12:00:55 acc not active osb £96.22 |
| 2015-04-21 14:55:03 Got a manager in retentions team listening in to the calls and they'll apparently get it sorted in two days time. Worked out that the money owed back from the 15th would be £35.56 so if they are giving money back that's how much the customer is due back. Advised him to cancel his DD with bank as sky wouldn't let us change payment details and the payment's on the 3rd of May so too late for us to add dummy CC |
| 2015-04-21 14:09:22 no1 called me back... shock, i called again and they are trying to say the account is in contract and refuse to cancel it nevermind with 31 days notice i cannot deal with this account any longer passing onto ck lol |
| 2015-04-21 10:09:46 on the phone again girl said there were no notes from yesterday and she cant see any evidence of anything being done ahhhhhh! she is calling me back after she attempts to sort this out |
| 2015-04-20 16:16:43 again been on the phone for over an hour they said nothing was previously sent to compliance team (joke) so has been resent, they said the acc will be cancelled with immediate effect today and re-embursed and that someone will call me back to confirm so i will contact them again in the morning to see if its all been done |
| 2015-04-16 16:05:18 The guy has sent the account off to compliance so they'll hopefully just cut the account off and refund the money back to customers DD. Will need to call up in a few days to find out the resolution. |
| 2015-04-16 15:41:28 was on the phone for over an hour trying to get this account refunded and cancelled couldnt get anyone to help me so passed over to ck to try and talk to them |
| 2015-04-16 12:31:20 I AM GIVING THIS CARD TO THIS CUSTOMER 703 454 694 |
| 2015-04-16 09:50:53 We can't get the old card switched on without waiting for them to investigate it and all that malarkey so best to just replace his card and cancel the other account with immediate effect to try and get his money back(he paid £136.81 on the 3rd of April and was switched off on the 15th) He's going to be at this hotel in Fuengirola for the next week : Ronda 4 Apt's On sea Front Care of Colin Thomas Is there any chance someone can deliver a new card to him at some point this week? Preferably one with a small offer or something like that to sweeten him over since he'll no doubt have to pay an OSB to activate this card too... |
| 2015-04-15 16:17:25 ny changes you have made to your account will be reflected in this bill Thank you for adding Sky TV to your subscription This is your first bill for this product. The addition of this product may change your regular payment amount. Help understanding my bill Product change 24 Feb: removed Variety with Sports & Movies We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Sky TV Hide£136.81 You've added Family with Sports & Movies HD You have three charges for Family with Sports & Movies HD. This is because your previous payment had already been taken when you added Family with Sports & Movies HD. We therefore had to add your first partial month's charge and first full month's charge to this bill, as well as your ongoing monthly charge billed one month in advance. Billing Period Charges Family with Sports & Movies HD 03 Apr - 02 May £71.25 Viewing Subscription Discounted 03 Apr - 02 May - £10.00 Family with Sports & Movies HD 03 Mar - 02 Apr £71.25 Viewing Subscription Discounted 03 Mar - 02 Apr - £10.00 Credit for Cancellation of Variety 02 Mar - 02 Mar - £1.00 Family with Sports & Movies HD 24 Feb - 02 Mar £17.81 Viewing Subscription Discounted 24 Feb - 02 Mar - £2.50 Yours at no extra cost Sky TV total: £136.81 Payment due on 03 Apr £136.81 Payment Received 03 Apr - £136.81 Account balance |
| 2015-04-15 15:35:46 The address they had changed it to was : 19 Great North Road Eaton Socon St Neots Cambridgeshire PE198EN Just incase you need to quote it. |
| 2015-04-15 15:35:13 Someone went on the chat system and reordered the card and changed the address. I've changed the password and address back to the Chase and they said they'll put the card back on once their CRF form goes through(6 hours max) |
| 2015-02-24 10:05:48 This was never put on Full pack with HD. I've upgraded it now. Friday Morn 10:02 (2 minutes ago) Reply to me Good morning, customer has no HD channels or sports 5 says call to u/g pls have signals sent asap, thanks Banny |
| 2015-02-23 16:07:34 Reset pin to 5896 |
| 2015-02-23 14:06:15 paid osb £60.32 with customers cc added their direct debit details for future |
| 2015-02-23 14:03:21 This card is now in place. Please activate. It replaces 605 043 371 (NSAT) 4f3126 03777760072 F 3B17 1E12 Full and HD Sub on DD- Halifax C & C A Thomas 00294435 110031 CC only for renewal - Mr Thomas 4462 9176 5680 1725 10/17 263 |
| 2015-02-23 09:25:49 replaces 605 043 371 nsat Invoice Number: 7067 Transaction ID3TJ89910UJ933203R Date and time09-Feb-2015 13:51:43 o'clock GMT+01:00 Transaction typeSale Card typeVisa Card numberXXXXXXXXXXXX1725 Total£120.00 GBP |
| 2015-02-22 10:50:49 Payment due on 03 Mar £60.32 |
| 2015-02-04 12:28:31 CB TAKEN THIS CARD TO SPAIN TODAY |
| 2015-01-30 13:56:34 DOWNGRADED FROM - Variety with Sports & Movies - variety only added dummy CC 5118 4420 1331 8268 04/17 |
| 2015-01-30 13:20:23 reordered card arrived in stock |
| 2015-01-27 11:51:43 Address was not changed I have done it now. there was no OSB on acc it will all active. dnt know who has this card so I have reordered it. 3-5 working days Your current address 357a Hall Farm New Market Road Bury St Edmunds Suffolk IP286BL Your new address 700 B THE CHASE WICKFORD ESSEX SS12 9EX |
| 2015-01-27 11:39:40 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************6128 Expiry date: 09/2015 Sky TV Billing Period Variety with Sports & Movies 03 Feb - 02 Mar £61.00 Additional Charges £0.50 Payment due on 03 Feb £61.50 |
| 2013-06-07 10:42:02 osb £59.21 |
| 2013-05-28 16:55:30 reordered viewing card |
| 2013-05-28 16:39:31 downgraded to ent only |
| 2013-05-28 16:36:57 added dummy cc Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************2431 Expiry date: 11/2014 |
| 2013-05-28 16:21:25 USED ADDRESS FOR 540 357 050 |
| 2013-05-28 16:13:35 Your current address 357a Hall Farm New Market Road Bury St Edmunds Suffolk IP286BL Your new address 700 B THE CHASE WICKFORD ESSEX SS12 9EX |
| 2013-05-28 16:00:49 made up mysky details below |