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Contract Number 630167630361
Card Number 794 667 634
MultiRoom Number
First NameMiss Diane
Last NameWebster & David Ray
AddressFlat 34, Greenwood Grove East
AddressStewarton Road
Addressnewton mearns
Town / Cityglasgow
PostcodeG77 6ZD
Telephone01481 712 756
Maiden Namekinlock
Sky Passwordhollash
Date of Birth1969-08-01 00:00:00
e-Maild.webster@post.alderney.ws
Sky Card Number794 667 634
Prev Sky Card Number755 431 541
Host Fee Paid2018-09-30 00:00:00
Host Fee Due2019-11-01 00:00:00
Create Date2013-05-24 13:48:10
Modification Date2020-01-08 04:41:11
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamewebd7888
MySky Passwordpaperclip56
Contract StatusViewing Abroad



2020-01-08 04:31:45     THE VA CARD NUMBER 794 667 634 WILL BE REPLACED WITH MULTIROOM CARD NUMBER 808 338 982. THIS CARD WILL BE SENT TO DAZN CUSTOMER Bangor. BT HOST FOLDER UPDATED



2020-01-06 11:41:28     BTSPORTS DD ALL SET UP IN REVOLUT PAGE



2019-12-26 03:36:32     BT SPORTS I HAVE ADDED REVOLUT NEW DD TO THIS ACCOUNT BUT NOT LOADED ANY MONEY ONTO IT I WILL THEN CANCEL THE DD IN 2 WEEKS Thank you, we're all done. Your Direct Debit has been successfully set up. We will send a confirmation email to d.webster@post.alderney.ws BT BILL WAS Bill total 36.49 As of 25 Nov 2019 DD ADDED AT BT Account holder name D WEBSTER Bank account number ****3591 Sort code 04-00-75 ADDED IN THE REVOLUT FOLDER



2019-12-01 14:07:47     Account VA DD cancelled at bank



2019-11-06 14:23:35     "NOV. BT PAID BT SPORTS PAID £36.49 ON 4TH NOVEMBER CARD ENDING 5560"



2019-11-05 16:55:43     05/11/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630167630361, MANDATE NO 1123 £44.00



2019-11-01 04:05:53     INVOICE SENT & AWAITS PAYMENT INVOICE NO. 1025 DATE OCT. 31, 2019 794 667 634 Annual fee October 2019 to October 2020 1 £150.00 £150.00 794 667 634 Sky package Sky Sports , Entertainment HD October 2019 to October 2020 12 £66.80 £801.60 BT Sports HD 794 667 634 October 2019 to October 2020 1 £604.00 £604.00 Admin fee 1 £20.00 £20.00 Subtotal £1,575.60 Delivery £0.00 Total £1,575.60 GBP



2019-10-19 00:25:03     BOARD TO CANCEL BT SPORTS BT Sports has not been cancelled These cards are being returned Leave BT on meantime and sell ASAP with BT package Carol



2019-10-18 09:49:13     Customer does not want to renew They will send the cards back to us on 31/10/2019 I have done a calendar reminder for 07/11/2019 to check that the cards have been sent back to us to resell THIS ACCOUNT WE WERE NOT GIVEN 31 DAYS NOTICE I ASKED FOR THE CARDS TO BE RETURNED ASAP 2 WEEKS AGO I HAVE SENT AN EMAIL AGAIN TODAY AS WE CANNOT REORDER THIS CARD



2019-10-17 07:19:16     BT SPORTS SEPTEMBER 04 Paid £36.49 Paid with card ending 5560



2019-10-14 04:26:37     2019 TO 2020 INVOICE SENT Invoice no.: 1003 Invoice date: 11 Oct 2019 £4,636.80 Perform Media Services Ltd Gary Smyth Sussex House Plane Tree Crescent Feltham TW13 7HE United Kingdom Gary.Smyth@performgroup.com 812 429 439 Sky Subscription (Irish card) - Original, Sports, HD 12 MONTHS @ £82.80 £993.60 812 429 439 Eir Sports 12 MONTHS @ £28.50 £342.00 812 429 439 Host Fee (Irish card) £150.00 812 429 439 Admin fee £20.00 794 667 634 Sky Subscription - Family, Sports, HD 12 MONTHS @ £76.80 £921.60 794 667 634 BT Sports 12 MONTHS @ £42.00 £504.00 794 667 634 Host Fee £120.00 794 667 634 Admin Fee 20.00 792 682 866 Sky Subscription - Family, Sports, HD 12 MONTHS @ £76.80 £921.60 792 682 866 BT Sports 12 MONTHS @ £42.00 TOTAL FOR BT £504.00 792 682 866 Host Fee £120.00 792 682 866 Admin Fee £20.00 Total £4,636.80 GBP



2019-10-11 09:12:19     Entertainment Sports HD Without discounts bills would be £66 per month We charged £73.80 per month last year for Family, Sports, HD (Ent, Box Sets, Kids, Sports, HD) This year I will charge £76.80 Sky Entertainment £22.00 Sky Entertainment £27.00 In-Contract discount -£5.00 Sky Sports - Complete Pack £15.00 Sky Sports - Complete Pack £28.00 Sky Sports Subscription Discounted -£5.00 In-Contract discount -£8.00 Sky Sports HD £2.00 Sky Sports HD £6.00 Sky Sports HD Subscription Discounted -£4.00 Sky HD £5.00 Bill total £44.00



2019-10-07 17:30:55     BT SPORTS OCTOBER Paid £36.49 Paid with card ending 5560



2019-10-07 13:11:11     07/10/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630167630361, MANDATE NO 1123 £44.00



2019-10-04 21:33:15     Hi Ronan, Please can you confirm the following 3 cards have to be continued and if so i can send an invoice. Thanks Carol 812 429 439 794 667 634 792 682 866



2019-09-13 12:53:46     Hello,ERROR EMAIL THIS CUSTOMER PAYS A YEAR UPFRONT Host fee of £120.00 is due on your account. The cc we have on file has expired. Could you kindly let us know an up to date card we can take the payment from? Regards, Jeni



2019-09-13 12:51:16     ERROR NOTE



2019-09-05 14:45:44     05/09/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630167630361, MANDATE NO 1123 £44.00



2019-08-21 00:35:46     AUG BT PAID BT SPORTS PAID £38.15 ON 5TH AUGUST CARD ENDING 5560



2019-08-06 09:37:58     05/08/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630167630361, MANDATE NO 1123 £44.00



2019-08-02 17:21:27     JULY BT SPORTS PAID £34.49 PAID ON 05/07/2019 WITH CARD ENDING 5560



2019-07-05 11:49:40     05/07/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630167630361, MANDATE NO 1123 £44.00



2019-06-08 05:01:35     JUNE BT SPORTS PAID WITH REVOLUT CARD Your latest bill £34.49 BILL PAID Payment received, thank you 04 Jun 2019



2019-06-05 12:46:49     05/06/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630167630361, MANDATE NO 1123 £44.00



2019-05-15 22:50:56     MAY BT PAID WITH REVOLUT 14th May 794 667 634 BT Sports £34.49 Paid with card 5560



2019-05-14 12:31:34     Set up continuous card payment for BT Sports so that we don't have to manually pay the bill each month CCRA set up summary Card typeMASTERCARDCard number************5560Expiry date11/23 Your payments will be on, or just after, the 4th of the month on a monthly basis.



2019-05-14 12:27:49     PAID BT MAY SUB Thank you for your payment We will send a confirmation email to d.webster@post.alderney.ws Payment reference159558955Date and time 14 May 2019 at 12:27Account NumberGB2107****Amount£34.49Card typeMASTERCARDCard number************5560



2019-05-13 16:38:51     Your reference is 1335006086 Hello Miss Webster, You asked us to stop taking payments from your debit or credit card, so from now on you'll need to send us a payment every time you get a bill. If you change your mind, you can set it up again at bt.com/mybt or by calling our automated line on 0800 44 33 11. If there's an outstanding balance on your account, you'll need to pay it within seven days from the date of this email to avoid any impact on your services.



2019-05-08 12:20:46     07/05/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630167630361, MANDATE NO 1123 £44.00



2019-04-18 08:35:59     MISSED BT APRIL SUB Your latest bill £34.49 BILL PAID Payment received, thank you 02 Apr 2019 via Direct Debit I THINK THIS PAYMEMT MUST HAVE BEEN TAKEN FROM JENI'S ACCOUNT



2019-04-05 10:49:04     05/04/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630167630361, MANDATE NO 1123 £44.00



2019-03-30 20:35:52     FOR BT SPORTS I HAVE CHANGED TO REVOLUT CARD CC CCRA set up summary Card type MASTERCARD Card number ************5560 Expiry date 11/23



2019-03-30 20:32:09     I LOGGED INTO BT SPORTS ACCOUNT AS MARCH BANKING WAS MISSING 05 Mar 19 Direct Debit £34.49 04 Feb 19 Direct Debit £34.49 05 Nov 18 Direct Debit £20.00



2019-03-05 12:00:49     05/03/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630167630361, MANDATE NO 1123 £42.00



2019-02-11 13:34:22     bt billing Your latest bill £34.49BILL PAID Payment received, thank you BT PAYMENT HISTORY 04 Feb 19 Regular payment Direct Debit £34.49 NO BILL JANUARY NO BILL DECEMBER 05 Nov 18 Regular payment Direct Debit £20.00 04 Feb 2019 via Direct Debit Billing period 25 Dec 2018 - 24 Jan 2019



2019-02-05 11:19:14     05/02/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630167630361, MANDATE NO 1123 £40.77



2019-02-05 11:19:13     05/02/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630167630361, MANDATE NO 1123 £40.77



2019-01-25 09:35:08     I have added HD pack to this account as customer emailed: I get the HD version of Star Gold at home and though it would be available on these 2 cards also as I thought they both have HD pack?



2019-01-13 12:30:10     07/01/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630167630361, MANDATE NO 1123 £34.00



2018-12-05 10:32:12     05/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630167630361, MANDATE NO 1123 £54.00



2018-11-07 19:26:21     £20.00 DIRECT DEBIT TAKEN FROM JENI'S ACCOUNT FOR BT SPORTS ON 05/11/2018



2018-11-07 13:14:27     07/11/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630167630361, MANDATE NO 1123 £27.79



2018-10-25 07:00:47     FOR BANKING PROFITS WE CHARGED £40 A MONTH FOR BT SKY THIS DEALER PAYS US A YEAR UPFRONT FOR SKY HOST AND BT OCTOBER TO OCTOBER WE CHARGED £73.80 PER MONTH



2018-10-25 06:50:53     ADDED BT SPORTS BT ACCOUNT NUMBER GB21078229 USERNAME d.webster@post.alderney.ws PASSWORD paperclip56 SECURITY QUESTION NAME OF FIRST DOG IS ZARA BT ADDED FREE for 3 months then £27.99 per month from month 4 ADDED JENIS DD Your bank details Account name: MISS DIANE WEBSTER Bank sort code: 804816 Account number: ****5498 Service user number: 445287 Order date 25/10/2018 Order number BTCZZA0ZZ04009624009



2018-10-24 13:35:19     added santander dd



2018-10-24 13:30:59     old address 23B THE CHASE wickford essex ss129ex paired card to box for customer



2018-10-24 08:56:28     PLEASE CHANGE ADDRESS TO Flat 34, Greenwood Grove East, Stewarton Road, Newton Mearns, Glasgow G77 6ZD



2018-10-23 13:17:45     Offer - £35.00 pm for 18 months. I have removed Kids and Box Sets for a greater discount but if the customer complains reinstate as necessary (@ £1 each). A one-off £10 admin fee applies next month. Calendar made. (A managers discount is to be added on 26/10/18 taking the discounted bill from £40 to £35).



2018-10-23 08:34:09     19/10/2018 BANK GIRO CREDIT REF GBP PM SERVCS NEW, 72347 £4,616.80



2018-10-23 08:25:34     I AM GOING TO SEND THIS CARD TO GARY SMITH AT PERFORM TO REPLACE CARD THAT BT HAVE SWITCHED OFF 726 058 712 BT SPORTS WILL NEED ADDED THIS ACCOUNT IS ON THE CORRECT PACKAGE BOX DETAILS TO BE PAIRED WHEN CARD IN BOX 4F310D 03757934433 SANTANDER WILL NEED ADDED I WILL ASK STEVE TO TRY FOR A BETTER OFFER AS NO OFFER ON SPORTS PAYMENT DETAILS CARRIED FORWARD FROM PREVIOUS ACCOUNT INVOICE Invoice no.: 0869 Invoice Date: 18 Sep 2018 Due date: 18 Sep 2018 Amount due: £4,616.80 Inplay IPTV LTD Gary Smyth Unit 4, The Pavillions Office Park Kinnegar Drive Holywood COUNTY DOWN BT18 9LQ United Kingdom Gary.Smyth@performgroup.com 726 058 712 Annual host fee £120.00 726 058 712 Package Family + Sports + HD October 2018 to October 2019 12 months @ £73.80 £885.60 726 058 712 BT Sports HD October 2018 to October 2019 £480.00 726 058 712 Sky price increase from June 2018 to September 2018 4 months @ £2.00 £8.00 726 058 712 Admin £20.00



2018-10-22 13:52:00     NEW CARD RECEIVED AT TERRY'S Miss D Webster 23b The Chase SS12 9EX 755 431 541 > 794 667 634



2018-10-22 13:51:11     BILLING Payment received 05 Oct -£55.00 Box Sets £39.50 Sky TV Bundle Subscription Discounted -£14.50 Sky Sports - Complete Pack £28.00 HD Basic FREE Sky Sports HD Including discounts £2.00 Bill total £55.00 Payment received -£55.00 Payment received 05 Oct -£55.00 THIS CUSTOMER DETAILS HAVE NOT BEEN REMOVED AND THIS ACCOUNT WAS NOT DG BOARD TO DG AND ADD DUMMY



2018-10-15 20:08:10     Miss D Webster 23b The Chase SS12 9EX 755 431 541 > 794 667 634



2018-10-11 09:57:02     Card reordered



2018-10-10 23:10:14     REORDER CARD AS NO REPLY FROM TOM



2018-10-02 14:58:19     The sender of the payment outlined below has requested their financial institution to reverse (part, or all of) this payment. They've cited the following reason: The buyer stated that they did not authorise this purchase. Here are the case details: Sender's name: Paypal User Sender's email: 8E0833611X451120N@dcc2.paypal.com Payment date: 17 September 2018 Payment amount: £120.00 GBP Disputed amount: £120.00 GBP



2018-10-02 14:56:49     THIS CUSTOMER HAS CLAWED BACK HOST FEE I HAVE EMAILED TOM Hi Tom, This customer has clawed back host fee, do you have contact details for them ? Carol



2018-09-24 17:07:47     Card no 4751 2400 1055 8307 Security Code 972 Valid from 03/16 Expires 04/19 CHANGED AT SKY Payment type: VISA Name on card: Mrs D Webster Card number: **** **** **** 8307 Expiry date: 04/2019



2018-09-17 15:17:20     Your transaction was successful. Transaction information Transaction ID 9X798825L71615456 Date and time 17-Sep-2018 15:17:00 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0607 Total £120.00 GBP



2018-03-16 13:10:59     updated cc details 4751 2400 1059 0607 01/20 911



2017-11-01 10:24:49     Activated on BoxSets + Sports + HD. Paid OSB of £54.34 with client's CC details. 5451404000086964 11/18 277 4F31D3 0364278208F 82BB87A0D Deposit paid. Invoice 01 Nov 2017 Invoice Number: 9803 To: 755 431 541 Futuresat skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Sky card deposit. 71.50 71.50 Delete Edit Total £71.50 Your transaction was successful. Transaction information Transaction ID 57756640M8958025T Date and time 01-Nov-2017 18:15:55 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX6964 Total £71.50 GBP



2017-10-09 14:33:08     Sending card to Tom Dempsey today. Carol stated that Tom can have the offer on the account so we won't take monthly subs from this one when it's activated.



2017-08-14 22:30:39     Replacement card arrived in stock.



2017-08-07 23:07:17     NEW CARD ARRIVED AT TERRYS 589 007 947 755 431 541 Miss D Webste



2017-08-01 14:42:43     Account reinstated on original with 60% off for 12 months = £8.80pm. Added dummy d/d, reordered card and changed address from - 49 Highbury Heights Longis Road, Alderney GY9 3YB



2016-08-17 14:37:29     Cancelled account with 31 days notice Final bill will be £29.47 on the 5th September Host fee due date was 26-07-2016



2016-08-17 14:02:40     Latest bill My subscriptions 5 Aug - 4 Sep £68.00 Total due 5 Aug £68.00 Payment Received - £68.00 5 Aug What you still owe £0.00



2016-05-27 16:36:33     Active account - due 5/6/16 £68



2016-05-27 00:36:55     Good day, this Customer has 4 sky cards - 589 007 822 589 008 051 589 007 947 589 008 002 & I am chasing a new cc for them but the Customer is away & not answering their E mail, will advise as soon as i receive a reply, cheers Banny -



2016-04-21 15:38:29     dd at sky



2016-04-21 15:38:04     Latest bill My subscriptions 5 Apr - 4 May £64.50 Total due 5 Apr £64.50 Payment Received - £64.50 5 Apr What you still owe £0.00



2015-04-30 11:41:34     Your transaction was successful. Transaction information Transaction ID 63V07572B9833483U Date and time 30-Apr-2015 11:42:01 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX8042 Total £120.00 GBP



2015-04-22 10:59:52     Invoice 22 Apr 2015 Invoice Number: 7433 To: 589 007 947 TSW skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 HOST FEE 120.00 120.00 Delete Edit Total £120.00



2014-05-09 14:55:19     CC Details 5404 5300 3616 8042 01/16 400 Your transaction was successful. Transaction information Transaction ID 5WS38514LE6728029 . Date and time 09-May-2014 14:50:39 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX8042 . Total £120.00 GBP



2014-04-28 11:24:30     404 5300 3616 8042, exp 01/16, cvc 400



2014-04-28 11:24:18     Invoice 28 Apr 2014 Invoice Number: 5616 To: 589 007 947 D+C skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-02-05 14:08:50     Your transaction was successful. Transaction information Transaction ID 4PD23821WX427345T Date and time 05-Feb-2014 14:36:59 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX8042 Total £57.00 GBP



2014-02-05 14:05:27     Invoice 05 Feb 2014 Invoice Number: 5264 To: 589 007 947 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 57.00 57.00 Delete Edit Total £57.00



2014-02-05 14:03:08     Sky TV Show£57.00 Payment due on 05 Feb £57.00 We've requested payment from your bank 05 Feb - £57.00 Account balance £0.00



2013-08-05 11:58:13     they said that they couldnt apply that offer again so only applied sports half price for 3 months



2013-08-05 11:52:18     this account did have a 6 month offer for half price off ent extra but when this acc was upgraded the discount was then terminated



2013-07-27 00:42:40     UPGRADED AT THE REQUEST OF D AND C Your order Monthly cost Sky TV £55.50 - Sports 1 - Sports 2 - Movies 1 - Movies 2 Sky Sports 3 Free Sky Sports 4 Free Sky Movies Premiere Free Sky Movies Disney Free Benefits and extras On Demand Free New monthly cost £55.50



2013-07-27 00:32:27     our transaction was successful. Transaction information Transaction ID 1PE938368T9211345 Date and time 27-Jul-2013 00:17:45 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX8042 Total £106.00 GBP



2013-07-27 00:32:09     INVOICE FOR FIRST MONTHS SUB Invoice 27 Jul 2013 Invoice Number: 3836 To: 589 008 002, 589 007 947, 589 008 051, 589 007 822 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 14 4.00 FIRST MONTH SUB ON NEW CARDS 26.50 106.00 Total £106.00



2013-07-26 16:46:40     Repaired and added DD details haven't upgraded package as waiting on CC details to take first month subs 4F31B0 0380476599E Sort Code: 82-60-10 Account No: 80121300



2013-07-22 16:55:15     added dummy cc Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************0779 Expiry date: 02/2014



2013-06-25 11:12:46     Entertainment Extra 05 Jul - 04 Aug £26.50 Viewing Subscription Discounted 05 Jul - 04 Aug - £13.25 Yours at no extra cost Sky TV total: £13.25 Additional Charges £0.50 Payment due on 05 Jul £13.75



2013-06-14 16:20:15     Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************1923 Expiry date: 12/2014



2013-06-13 22:02:20     Payment due date changed Your payment due date has changed from the 19th to the 5th of the month. FIRST BILL DUE 05/07/2013 BOARD TO ADD OFFER CC CALANDER TO CHANGE TO DUMMY CC IF CARD NOT ACTIVATED 15/07/2013 IF D AND C ACTIVATE THIS CARD AND WE HAVE PAID SUB IF STILL VIEWING LEFT BEFORE CUSTOMER PAYS WE WILL TAKE FIRST SUB PAYMENT



2013-06-05 11:24:17     CARD AND BOX SENT TO D AND C ON ACCOUNT



2013-06-05 10:02:10     activated in 4F31B00380476599E



2013-05-29 11:20:46     CARD 589 007 947 ARRIVED FROM ALDERNEY



2013-05-24 13:49:00     CARD ORDERED BY DIGITAL SUPERVISION, ENT EXTRA, Payment details CC 5118 4420 7377 7833 EXP 12/15 CVC 384