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Contract Number	430017283085
Card Number	374 862 670
MultiRoom Number
First Name	Richardo
Last Name	Lucque
Address	Candoy House
Address	91 Carbollis
Address	Marino
Town / City	Dublin
Postcode	D3
Telephone	0867762157
Maiden Name	forlan
Sky Password	forlan
Date of Birth	1980-01-08 00:00:00
e-Mail	richardolucque@post.alderney.ws
Sky Card Number	374 862 670
Prev Sky Card Number
Host Fee Paid	2012-01-25 00:00:00
Host Fee Due	2000-01-01 00:00:00
Create Date	2012-04-10 15:40:43
Modification Date	2013-09-23 11:05:34
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username	richardolucque
MySky Password	forlan12
Contract Status	Viewing Abroad

2013-09-23 11:04:37 SENDING CARD TO SPAIN WITH CB TODAY TO REPLACE THIS 377 414 917

2013-09-18 14:44:41 HOST FEE DUE DATE WAS 10-04-2014

2013-09-18 14:42:46 OFF FOR VA Any changes you have made to your account will be reflected in your next bill You have removed Sky TV from your subscription You may see some credits on your next bill for products you have removed. This is because we collect some subscription payments in advance, so when you cancel a product, we refund you the advance payments pro rata. Product change 11 Sep: removed Entertainment This bill was generated before you made changes to your account; the effect of these changes will be shown on your next bill. Sky TV Hide Billing Period Charges Entertainment 16 Sep - 15 Oct ?27.00 Sky TV total: ?27.00 Additional Charges Show?0.75 Payment due on 16 Sep ?27.75

2013-07-01 14:32:43 cb pays for this card so used cb's cc 5378 to pay off ob and added same

2013-07-01 14:05:42 Your bill is overdue. Credit Card Declined 17 Jun ?27.75 Payment Received 16 Jun - ?27.75 Account balance ?27.75

2013-05-03 22:07:21 Billing Period Charges Discounts Entertainment (New) 16 Apr - 15 May ?27.00 ESPN 16 Apr - 15 May ?12.00 ESPN Subscription Discounted 16 Apr - 15 May ?12.00 CR Entertainment Extra with Sports 16 Apr - 15 May ?70.00 Credit for Cancellation of Entertainment Extra with Sports (New) 16 Apr - 15 May ?70.00 CR Credit for Cancellation of Entertainment Extra with Sports (New) 09 Apr - 15 Apr ?15.81 CR Entertainment (New) 09 Apr - 15 Apr ?6.10 Sky TV total: ?17.29 Additional Charges Show details?0.75 Payment due ?18.04 Payment Received 13 Apr ?18.04 CR Account balance ?0.00 CURRENT BILL Entertainment 16 May - 15 Jun ?27.00 Sky TV total: ?27.00 Additional Charges Show details?0.75 Payment due on 16 May ?27.75

2013-04-11 17:36:29 his is an Irish card , i made a mistake with the previous price , i quoted it as ?408 and it should have been £408.00 , also sky have increased their prices. The total due for this card is ?496. You paid Chris ?408 so the balance due is ?88.

2013-04-09 11:34:35 Had the downgrade from Dec applied with immediate effect today from EE with Sports to Entertainment. Sky are putting a credit on the account as it was there miss up DG was not applied at the time. 144.29 euro CREDIT on acc

2013-04-08 11:43:52 THIS ACCOUNT WAS DG IN DECEMBER TO ENTERTAINMENT ONLY BY JAMIE I HAVE DONE AN INVOICE FOR PACKAGE ON CARD TODAY AND IT IS NOT THE CORRECT PACKAGE UTECMA ONLY WANTED ENTERTAINMENT , I WILL DELETE INVOICE BOARD TO CALL SKY AND COMPLAIN AND REQUEST A REFUND THIS IS BEING PAID FOR BY SIF CC TRY AND GET CREDIT ON ACCOUNT

2013-04-08 11:35:04 Invoice 08 Apr 2013 Invoice Number: 3001 To: Irish card 374 862 670 pilarflores@utecma.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Entertainment extra with sports ESPN 01/04/2013 TO 01/04/2014 845.50 845.50 Delete Edit 1.00 Annual host fee and admin 150.00 150.00 Delete Edit Total £995.50

2013-04-08 10:29:01 ESPN 16/04/13 - 15/05/13 ?12.00 ESPN Subscription Discounted 16/04/13 - 15/05/13 ?12.00 CR Entertainment Extra with Sports 16/04/13 - 15/05/13 ?70.00 Sky TV total: ?70.00 Additional Charges Show details?0.75 Payment due on 16/04/13 ?70.75 INVOICE FOR CB TO COLLECT YEAR UP FRONT ADMIN AND HOST £150 PLUS 1 YEAR AT 82.75 EURO / MONTH IS 993.00 EURO TOTAL 993.00 EURO PLUS £150.00 (172.50 EURO ) 1165 EURO IN TOTAL 1165.00 EURO TO COLLECT

2013-03-14 11:11:29 I HAVE GIVEN CB AN INVOICE TO TAKE TO UTECMA

2013-02-07 15:35:51 PLEASE IGNORE MOTE BELOW, HOST FEE IS STILL OUTSTANDING

2013-02-07 15:33:50 host was paid for this card on 25-01-2013

2013-01-22 23:05:12 CB PAYS FOR THIS CARD CAROL WILL INVOICE UTECMA FOR 1 YEAR UPFRONT SUBSCRIPTION AND HOST

2013-01-17 15:50:41 acc active

2013-01-10 09:38:47 Payment will be collected by credit card on 16/12/12 Credit Card Declined 14/12/12 ?59.62 Payment Received 13/12/12 ?59.62 CR Account balance OB ON THIS ACCOUNT PAID WITH COMPANY CC 7463 AND SAME ADDED NEXT BILL AT SKY WILL BE 16/01/2013 FOR FULL AMOUNT AD DG ONLY OFF TODAY

2013-01-09 13:32:09 pilar emailed in saying his card is off...not sure whats to happen with this so waiting for carol to come back to advise

2012-12-10 12:52:51 DOWNGRADED TO ENT ONLY RE EMAIL 31 DAYS NOTICE GIVEN. 10.01.13

2012-12-07 20:51:03 Please DG this card it should have been done in April and for some reason wasn't , it is a Utecma card CB pays for and should only be on entertainment , remove sports , ent extra and ESPN. Carol

2012-12-07 13:47:27 Understanding your bill Hide details Price changes to your Sky Packages Our package plan prices will increase from 1st February 2013. Find out more Enjoy Sky Go at no extra cost Enjoy up to 40 live channels including thousands of hours of on demand entertainment online for free in line with your Sky TV subscription. Find out more Payment received for your last bill, thank you. Amount owing from last bill ?0.00 Sky TV Hide details ?67.00 Billing Period Charges Discounts Entertainment Extra with Sports 16/12/12 - 15/01/13 ?67.00 ESPN 16/12/12 - 15/01/13 ?12.00 ESPN Subscription Discounted 16/12/12 - 15/01/13 ?12.00 CR Sky TV total: ?67.00

2012-12-06 22:33:39 Hi Pilar, The following sky cards are due for renewal soon. Please confirm if your customers wish to continue with paying one year in advance. 564 545 382 519 694 913 527 408 686 499 667 269 374 862 670 556 907 525 527 900 187 530 309 012 Many thanks, Regards, Carol

2012-11-06 12:25:10 Paid OB of 67.75 euros and added company bank details to make monthly payments.

2012-08-03 13:58:15 tried to add cb's bank details to this account but sky advisor said that it is the wrong currency for the account?

2012-06-18 12:39:11 CARD NUMBER BELOW SHOULD READ 374 557 353

2012-06-18 12:35:21 THIS CARD REPLACES 374 357 353 VA

2012-06-12 12:14:41 I have called and aked Sky again about the problem. The account is all active at there end. They have sent signals again to the box. Jose: Please make sure your box is turned on and the viewing card is in the right slot You: yes Jose: I will be sending the signals now Jose: The signal time is 2 minutes to 4 hours for the box to receive

2012-06-06 13:15:50 THIS C/C USED IS FROM CARD 499 648 061 AS CUSTOMER OWES £124.50 IN OFFERS

2012-06-06 13:12:22 BALANCE PAID AND VIEWING RESTORED PAID WITH C/C 4659 5095 6479 6858 02.13 cvc 925 AND SAME ADDED WILL REMOVE THESE C/C DETAILS IN AUG AND PUT BACK TO CB ACCOUNT MESSAGE TO CALANDER

2012-06-05 12:54:19 i have tried a number of cc. There is a problem with all. need mr to call

2012-06-05 09:40:42 OSB ?67.75 CC (796858) DECLINED

2012-06-05 00:18:26 374 862 670 add CB santander bank account details back onto this account Wed, 1 August,

2012-06-05 00:15:05 O/B ON THIS ACCOUNT. PAY WITH C/C 4659 5095 6479 6858 02.13 cvc 925 ADD SAME FOR MONTHLY SUBS EMAIL UTECMA BACK AND TELL THEM ALL SORTED SIGNALS HAVE BEEN RESENT DO NOT SAY THERE WAS A BALANCE CAROL

2012-06-04 23:58:40 Thank you for joining Sky This is your first bill generated on 16/04/12. We will only start charging you for a Sky service (TV, Broadband or Talk) from the day it is activated. As a new customer you'll receive a letter or email confirming the monthly charge. Why your first bill might be different to what you expected More help Understanding your Sky bill Sky TV Show details?33.50 Billing Period Charges Discounts Entertainment Extra with Sports 16/04/12 - 15/05/12 ?67.00 Viewing Subscription Discounted 16/04/12 - 15/05/12 ?33.50 CR ESPN 16/04/12 - 15/05/12 ?12.00 ESPN Subscription Discounted 16/04/12 - 15/05/12 ?12.00 CR Sky TV total: ?33.50 Additional Charges Show details?0.75 Billing Period Charges Discounts Credit Card Admin Charge 16/04/12 - 16/04/12 ?0.75 Additional Charges total: ?0.75 Payment due on 30/04/12 ?34.25 Credit Card Declined 28/04/12 ?34.25 CR Payment Received 27/04/12 ?34.25 CR Account balance ?34.25 Your Sky TV service is suspended To reinstate your service, call Customer Services on 0818 719 819. Understanding your bill Hide details Any changes you have made to your account will be reflected in this bill Payment due date changed Your payment due date has changed from the 30th to the 16th of the month. As a result, your bill now covers a different bill period and may be higher than usual. The following bill will return to the original amount. Offer(s) ending 16/04/12 - 15/06/12: Your Viewing Subscription Discounted You have removed Sky TV from your subscription You may receive a credit on your bill for the services you have removed (as you pay your subscription a month in advance). Help understanding my bill Product change(s): 15/06/12: removed ESPN 15/06/12: removed Entertainment Extra with Sports We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Changes to your subscription may show products appearing multiple times on your bill; some of these entries may be credits to your account. Look closely at the billing dates for each product to confirm how you are being charged. Amount owing from last bill ?34.25 Sky TV Show details?33.50 Billing Period Charges Discounts Entertainment Extra with Sports 16/05/12 - 15/06/12 ?67.00 Viewing Subscription Discounted 16/05/12 - 15/06/12 ?33.50 CR ESPN 16/05/12 - 15/06/12 ?12.00 ESPN Subscription Discounted 16/05/12 - 15/06/12 ?12.00 CR Sky TV total: ?33.50 Payment due on 16/05/12 ?67.75 CB PAYS FOR THIS CARD

2012-04-16 17:03:13 repaired this one and tried to dg and add CB dd details. Sky having trouble my sky not working so i will have to call bk tomor and see what has been done.

2012-04-16 16:22:30 my sky details below

2012-04-10 16:54:13 when utecma send in the box details. This card has to be activated. Cb's bank details added Sort Code 80 07 74 Acc No 06970116 And DG as its on sports world plus espn. This needs to be on a minium pack ie news.