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Contract Number	630135318370
Card Number	590 217 220
MultiRoom Number
First Name	MR KENNETH
Last Name	HILL
Address	169 SOUTHCOTT HOUSE
Address	English Row
Address	ALDERNEY
Town / City
Postcode	GY9 3XT
Telephone	01481 489 296
Maiden Name	Bulger
Sky Password	California
Date of Birth	1965-10-22 00:00:00
e-Mail	khill@post.alderney.ws
Sky Card Number	590 217 220
Prev Sky Card Number	564 759 058
Host Fee Paid
Host Fee Due	2000-01-01 00:00:00
Create Date	2012-02-23 16:44:52
Modification Date	2014-05-20 15:37:21
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username	kenneth6666
MySky Password	paperclip5
Contract Status	Outstanding Balance

2015-05-17 09:20:58 BT SPORTS WAS DEFINATELY CANCELLED At the time of your last bill, your account was:£5.81 in credit Bill date: 03 April 14

2015-05-17 09:19:42 BT ACCOUNT DETAILS khill@post.alderney.wsAccount number: GB12521190

2014-05-20 15:37:10 Host Fee due 09/08/2014 if customer returns

2014-02-25 11:53:52 cancelled bt sport

2013-11-16 10:46:48 if client comes back to us take deposit and the annual host fee was 09-08-2014

2013-11-16 10:44:24 Any changes you have made to your account will be reflected in this bill This is your final bill for Sky TV because you have removed it from your subscription You may receive a credit on your bill for the services you have removed (as you pay your subscription a month in advance). Help understanding my bill Product changes 04 Nov: removed Entertainment Extra+ with Sports and Movies 04 Nov: removed HD Basic 04 Nov: removed HD Pack 04 Nov: removed Sky+ Subscription We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Sky TV Hide£67.25 Billing Period Charges Entertainment Extra+ with Sports and Movies HD 05 Oct - 04 Nov £67.25 Yours at no extra cost Sky TV total: £67.25 Additional Charges Show£0.50 Payment due on 05 Oct £67.75 Payment Received 05 Oct - £67.75 Credit Card Declined 06 Oct £67.75 Account balance £67.75

2013-10-14 12:35:51 OSB £67.75 with cust cc. card will not go throw. I have asked Steve for another CC 4043 8600 5206 7012 05/15 084

2013-10-14 10:59:32 OSB £67.75 payment declined on Oct. PDD 5th of every month. Card on Entertainment Extra+ with Sports and Movies HD

2013-09-09 16:52:35 put in calander to get another 6 months upfront from coco for bt sports

2013-09-09 16:50:14 added bt sports khill212 first car? fiesta Your order details Order date 09/09/2013 Order number BTCZZA003000404329

2013-08-29 17:09:00 Repaired to R.005.053.70.12P 4F3120 03771 03730F

2013-08-15 15:55:48 Nollywood movies added and c/c added 4043 8600 5206 7012 05/15 084

2013-08-15 12:21:33 tried to add nollywood but this is a male task

2013-08-09 15:05:29 set pin to 7220

2013-08-09 14:22:02 paired card to box

2013-08-09 12:06:00 upgraded to full pack with hd

2013-08-09 12:05:16 paid off ob £11.40 with cc 7012 and added same

2013-08-09 11:48:48 HI, Customer has paid me ?100 cash for the viewing card. Please re-pair, add c/c details, upgrade package, add HD subs & record facility. 4043 8600 5206 7012 05/15 084 102 140 4E3006 01705 51500 Sky world + HD subscription. Regards, Steve.

2013-08-08 11:37:10 Card given to Steve patmore

2013-07-30 17:33:55 Credit Adjustment 15 Jul - £10.00 Credit Card Declined 06 Jul £26.61 Payment Received 05 Jul - £26.61 Account balance £16.6

2013-07-30 17:28:44 THIS CARD IS NOW BACK IN STOCK NOT AT THE VILLA AS VIEWING HAD GONE OFF POSSIBLY A BALANCE

2013-07-30 16:52:07 Repaired this card to an random digi box so i can repaire the card in the villa to the correct box 4F3120 0377256833F

2013-07-13 16:30:51 Repaired to 4f31d5 03761997472 and upgraded to EE sports and movies. Card in lounge at villa

2013-07-11 08:13:17 ignore note below card still in stock

2013-07-10 15:03:10 THIS CARD WAS SOLD TO ANDY

2013-06-19 12:16:15 added dummy cc Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************5523 Expiry date: 03/2014

2013-06-19 10:51:14 CARD TAKEN TO SPAIN BY CB BOARD TO ADD DUMMY CC

2013-06-14 17:56:35 NEW CARD 590 217 220 ARRIVED AT THE OFFICE

2013-06-07 16:47:30 downgraded and reordered

2013-05-31 10:50:29 sif provided new cc details Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************6256 Expiry date: 02/2016

2012-07-30 12:59:58 ADDED TO SIF PAY FOR SPREADSHEET

2012-06-05 13:06:19 RICHARD PAYS FOR THIS CARD SO NO HOST PAYMENTS HAVE TO BE TAKEN

2012-05-21 19:49:14 this invoice was credited as sent in error Invoice 24 Apr 2012 Invoice Number: 1548 To: new karen@skyinfrance.co.ok From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 2 2.00 Annual Sky Card Host Fee credit for invoice 1531 and 1532 -50.00 -100.00 Total £-100.00

2012-05-06 17:40:29 Harsha : Thank you for staying connected. Harsha : I see that both the £15.00 credit have been applied to your account. Harsha : I could see that a £15.00 credit was applied on the bill that was due in the month of March. Harsha : And a £15.00 credit was applied in the month of April. Harsha : The actual bill which was due on 05th of April was £71.35 as this bill had covered a longer service however, £15.00 credit was applied and the payment we had taken was £56.35. You: i see

2012-05-04 17:40:13 Entertainment Extra with Sports and Movies (New) 12/03/12 - 04/04/12 £41.03 Entertainment 05/03/12 - 04/04/12 £20.00 Viewing Subscription Discounted 05/03/12 - 04/04/12 £15.00 CR cc details at sky Card Type: VISA Card Number: ************7463 Expiry Date: 03/2015

2012-04-21 10:05:17 Invoice 21 Apr 2012 Invoice Number: 1531 To: 564 759 058 karen@skyinfrance.co.uk From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 2 1.00 Annual Sky Card Host Fee 564 759 058 50.00 50.00 Delete Edit Total £50.00

2012-04-20 21:50:33 THIS REPLACED A CARD THAT RICHARD IS PAYING FOR , HOST IS £50.00

2012-03-29 14:02:46 Karthikeyan: Thank you for your patience. Karthikeyan: I am sorry for the delay. Karthikeyan: I see that, You have given the £15.00 credit is applied to your account on 05/03/2012 - 04/04/2012. Karthikeyan: And another £15.00 will be crediting this month to your account. You: ok so the next £15 will be credited this month? Karthikeyan: Yes it will be adjusted in the next month bill. ADDED TO DISCOUNT EMAIL

2012-03-14 09:48:33 repaired and resent signals to the box as sif emailed to say osm call to upgrade on sports channels

2012-03-13 17:11:59 Priya: Please do check that the channels if they are on now. You: im not in the house am at work. was there a problem? Priya: That's fine. Priya: I have sent the signals. You: ok thanks so all should be back on now? Priya: Please go home and check if all the channels are working fine. Priya: If not it will take 4 hours to get the signals. resent signals again

2012-03-13 13:49:30 resent signals and had to add HD

2012-03-13 13:25:14 Any changes you have made to your account will be reflected in this bill £42.66 will be collected from your account on or around 19/03/12 as changes were made to your account on 12/03/12. Payment due date changed Your payment due date has changed. As a result, your bill now covers a different bill period and may be higher than usual. The following bill will return to the original amount. Product change(s): 12/03/12: removed Entertainment 12/03/12: added Entertainment Extra with Sports and Movies

2012-03-12 12:22:22 Sky TV £5.00 Billing Period Charges Discounts Entertainment 05/03/12 - 04/04/12 £20.00 Viewing Subscription Discounted 05/03/12 - 04/04/12 £15.00 CR Sky+ Subscription 05/03/12 - 04/04/12 £0.00 Sky TV total: £5.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 05/03/12 - 05/03/12 £0.50 Additional Charges total: £0.50 Payment due on 19/03/12 £5.50

2012-03-12 12:20:26 PAYMENT DETAILS DID NOT ADD DID THIS AGAIN Payment Method Changed Print Receipt Your monthly payment method has been changed. We'll send you a confirmation email shortly. Information Please print and retain for your records. Payment Method: Credit Card Card Type: Visa Card Holder's Name MR KENNETH HILL Card Number: ************7463 Expiry Date: 03/2015 Date and Time: 12 March 2012, 12:19

2012-03-12 12:16:58 Hi Terri, This has been done. There is a £30.00 credit on this account and the client pays £15.00 less each month for 2 months , as i mentioned earlier to you we have to pay this money to our supplier. Is the best way to deal with this is i send you an invoice made out to client for £30.00 and you forward it to the client for payment. I will need to do this for all the new cards that we sent you last week , it is a real pain i know , can you suggest an easier way ? Regards, Carol

2012-03-12 12:11:52 have gone ahead and paired the card for you and the signal time is 2 minutes to 4 hours.

2012-03-12 11:58:51 Confirmation - your order has been placed Print your order Thank you for ordering from us again. Please print this page for your records and we'll send an email shortly to confirm next steps, including any set-up dates. Due to recent changes to your Sky account, an updated bill may be generated. Please check your bill online using your Sky iD or interactively using your Sky remote control after 24 hours to see if your bill has been changed. Your order reference number is 0312 STPA 947 11930. Personal detailsPersonal detailsName MR Kenneth Hill Address Southcott House 169 Braye Street GUERNSEY GY93XT Contact number 01481489296 Email address khill@post.alderney.ws Order summarySky TV £53 Monthly Entertainment PackEntertainment Extra Premium PacksSports 1 Pack, Sports 2 Pack, Sky Sports 3, Sky Sports 4, Movies 1 Pack, Movies 2 Pack, Sky Movies Premiere, Disney Cinemagic Payment summary Total Costs Total Costs Total monthly cost £53 Your payment details Monthly payment Paying by MC **** **** **** 5054

2012-03-12 11:56:01 Payment Method: Credit card Card Type: Visa Card Holder's Name: MR KENNETH HILL Card Number: ************7463 Expiry Date: 03/2015 CUSTOMER C/C DETAILS ADDED

2012-03-12 10:56:56 this card replaces card 506 621 325 for VIEWING ABROAD.

2012-03-05 18:30:43 Mysky created, details below

2012-03-01 12:03:36 NEW CARD RECEIVED TODAY 564 759 058

2012-02-23 16:45:24 CARD ORDERED BY ASTRAL 22-2-12