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Contract Number 630135317414
Card Number 711 460 394
MultiRoom Number
First NameMr William
Last NameGreen
Address139 southcott house
Addressbraye street
Address
Town / Cityalderney
PostcodeGY93XT
Telephone01481 712 291
Maiden NameJackson
Sky PasswordIphone
Date of Birth1978-09-13 00:00:00
e-Mailw.green@post.alderney.ws
Sky Card Number711 460 394
Prev Sky Card Number601 955 396
Host Fee Paid2014-11-06 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2012-02-23 16:33:42
Modification Date2019-11-26 13:09:26
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamegreen549
MySky Passwordblackberry5
Contract StatusViewing Abroad



2019-11-26 13:09:25     THIS ACCOUNT IS VA WE HAVE RECEIVED AN EMAIL FROM SKY THIS ACCOUNT HAS ALREADY BEEN OFF SINCE MAY 2016. CARD WAS REORDERED JUNE 2016 BUT NEVER ARRIVED



2016-07-07 10:54:48     EMAILED PAUL FROM ALDERNEY TO ASK IF CARD HAS ARRIVED



2016-06-28 13:38:35     Sky said the card was returned but they have re-posted it 27/6/16.



2016-06-02 09:46:33     Card reordered 2/6/16. Host 1/8/2016



2016-05-16 15:17:40     Added Dummy DD 09 01 28 08806038



2016-05-06 10:54:45     05/05/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630135317414, MANDATE NO 0332 £36.34



2016-04-14 14:28:57     Hey Telecom want to cancel the account and have it go off on 31st of May so I've set reminders to add dummy DD and then to reorder the card at the end of the month as it's still in contract with Family



2016-04-06 09:16:34     DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630135317414, MANDATE NO 0332 £36.00



2016-04-04 14:47:33     Invoice Number:0482 AWAITING PAYMENT June 2016 Subscription for Family plus Sports £66.75



2016-03-07 15:58:51     07/03/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630135317414, MANDATE NO 0332 £36.00



2016-02-26 17:05:13     Invoice Number:0464 PAID May 2016 subscription on Family plus Sports £66.75



2016-02-25 11:01:15     Invoice Number:0464 AWAITING PAYMENT May 2016 subscription on Family plus Sports £66.75



2016-02-08 09:25:39     05/02/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630135317414, MANDATE NO 0332 £36.00



2016-02-04 11:36:17     Invoice Number: 0445 PAID April 2016 subscription on Family plus Sports £66.75



2016-01-20 13:44:50     Invoice Number: 0445 AWAITING PAYMENT April 2016 subscription on Family plus Sports £66.75



2016-01-06 12:01:02     06/01/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630135317414, MANDATE NO 0332 £36.00



2016-01-06 10:54:11     Invoice number:0424 PAID March 2016 subscription Family plus Sports £66.75



2015-12-21 15:53:07     Invoice number: 0389 PAID February 2016 subscription on Family plus Sports £66.75



2015-12-09 16:34:16     Invoice number: 0388 PAID January 2016 subscriptioN, Family plus Sports £66.75



2015-12-07 09:45:31     07/12/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630135317414, MANDATE NO 0332 £36.00



2015-11-20 11:11:58     Invoice Number:0311 PAID December subscription Family plus Sports £66.75



2015-11-19 12:22:13     Invoice number:0389 AWAITING PAYMENT February 2016 subscription Family plus Sports £66.75



2015-11-19 12:22:05     Invoice number: 0388 AWAITING PAYMENT January 2016 subscription Family plus Sports £66.75



2015-11-13 11:47:12     You received a £1,553.49 GBP payment Transaction ID: 1X9212103M190164C Dear Sky HD Solutions Ltd, Nov 2015 payment paid £66.75 Family plus Sports invoice number 0310



2015-11-09 08:22:19     Changed PIN to 2015



2015-11-05 09:30:24     05/11/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630135317414, MANDATE NO 0332 £36.00



2015-10-09 11:19:27     Invoice number 0311 Awaiting payment December subscription for 6 cards on Family plus Sports £66.75



2015-10-09 11:18:58     Invoice number 0310 Awaiting payment November subscription for 6 cards on Family plus Sports £66.75



2015-10-08 11:50:31     Invoice number 0309 Paid October subscription for 6 cards on Family plus Sports £66.75



2015-10-08 11:50:20     Invoice number 0308 Paid September subscription for 6 cards on Family plus Sports £66.75



2015-10-07 12:02:46     07/10/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630135317414, MANDATE NO 0332 £36.00



2015-09-16 14:41:44     .



2015-09-16 14:41:43     Invoice Number: 0308 September subscription for 6 cards on Family plus Sports £66.75 Awaiting payment



2015-09-16 10:20:13     16/09/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630135317414, MANDATE NO 0332 £37.79



2015-09-07 15:21:01     711 460 394 Viewing card paired It may take up to two hours for the pairing to take effect 4F3104 03620691986 b 2B7B F8D7



2015-08-31 14:23:26     THIS CUSTOMER HAS PAID A CARD FEE AND FIRST MONTH UP FRONT WE HAVE TO INVOICE HIM MONTHLY FOR THE SUBSCRIPTION SANTANDER ADDED



2015-08-31 14:13:05     Your order Monthly cost Sky TV £30.75 - Family SPORTS HD Your order Monthly cost HD Pack £5.25 New monthly cost with offers £36 New monthly cost without offers £66.75



2015-08-28 09:11:33     Added dummy d/d 08 71 99 34429728



2015-08-25 14:55:01     REORDERED CARD ARRIVED AT OFFICE 711 460 394



2015-08-23 18:50:22     REORDERED CARD ARRIVED AT ALDERNEY W Green 7114603943



2015-08-14 14:12:20     Reordered card, left original customers payment details on account, calendarized to add dummy in two weeks. Changed package to original. OFFER: 50% off for 12 months



2015-08-14 09:06:29     Male reinstate and reorder Address OK Leave old customer CC on and remove before first bill , do a calander message



2015-05-29 13:39:07     End user emailed in to cancel account. Viewing off on the 28th of June and final bill on the 5th of June for £67.25 Host fee due date was 07/01/2016



2015-01-22 09:25:03     End user emailed in with new CC details. Updated at Sky. 5351 2031 9631 9010 01/19 173



2015-01-19 10:51:51     Reset pin to 5396 at end users request



2014-11-06 13:53:13     Your transaction was successful. Transaction information Transaction ID 7H8943919S204070E Date and time 06-Nov-2014 14:53:06 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8945 Total £120.00 GBP



2014-11-06 13:47:27     Invoice 06 Nov 2014 Invoice Number: 6726 To: 601 955 396 skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-11-06 13:36:38     active: Bills & payments Account: 630135317414 Latest bill My subscriptions 5 Nov - 4 Dec £62.75 Additional charges £0.50 Total due 5 Nov £63.25 Payment Received



2014-09-15 14:08:16     added customer cc Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************8945 Expiry date: 06/2017



2014-09-15 14:08:15     added customer cc Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************8945 Expiry date: 06/2017



2014-09-15 11:35:16     skys billing and payments system has gone down - need to call back later or use mysky later to add new cc neither mysky/automated/calling are working



2014-09-15 11:30:05     4506 1906 0310 8945 Expiry date: 06/17



2014-08-11 09:26:44     added sky sports 5



2014-08-11 09:22:55     Your transaction was successful. Transaction information Transaction ID 9VE20981EK645892U Date and time 11-Aug-2014 09:19:45 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8945 Total £10.00 GBP



2014-08-08 15:41:53     Invoice 08 Aug 2014 Invoice Number: 6253 To: 601 955 396 end user skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Add Sky Sports 5 10.00 10.00 Delete Edit Total £10.00



2014-02-19 12:02:56     CUSTOMER EMAILED HE HAS LOST HD CHANNELS Your order Monthly cost HD Pack £5.25 New monthly cost £59.25



2014-02-07 13:57:04     HAVE DELETED INVOICE 4956 AS DEPOSIT WAS PAID ALONG WITH SALE OF CARD



2014-02-05 10:52:29     The charges are; Card £100 Delivery £7 Deposit £59.25.



2014-02-05 10:21:02     this deposit was paid when customers new card was ordered



2014-02-05 10:20:25     VISA 4214 7308 5061 0029 Expiry 06/17



2014-01-23 10:42:45     sent fernando billing info



2014-01-09 17:10:20     601 955 396 - take deposit on Wed 5 Feb 2014 at 09:00



2014-01-09 17:09:28     Invoice 09 Jan 2014 Invoice Number: 4956 To: 601 955 396 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 59.75 59.75 Delete Edit Total £59.75



2014-01-08 13:30:14     601 955 396 - go into mysky and email fernando perez the latest billing info fpda@me.com on Thu 23 Jan 2014 at 10:00.



2014-01-07 19:39:26     Paid OB of £22 with cust cc details below and added same



2014-01-07 18:41:01     CVC is 192



2014-01-07 18:07:34     upgraded to package below and paired to 4F3151 0352036501F



2013-12-23 15:16:06     Sky Entertainment Extra+ Pack (HD channels) with Sky Sports (No Sky Movies please). Please use my credit card details: VISA 4214 7308 5061 0029 Expiry 06/17



2013-12-23 15:10:39     Your transaction was successful. Transaction information Transaction ID 8NS58634US932740D Date and time 23-Dec-2013 15:58:27 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0029 Total £166.25 GBP



2013-12-23 15:02:38     sending card to fernando perez as we reordered his card



2013-12-20 12:11:59     601 955 396 in stock for resale



2013-12-13 10:52:41     ORDERED CARD ADDED DUMMY C.C 5118 4420 3741 9415 01.16



2013-11-13 17:25:49     host fee due date was 04-03-2014



2013-11-13 11:44:31     downgraded



2013-11-13 11:11:14     CUSTOMER WANTS TO CANCEL BOARD TO DG CALANDER TO REORDER AND ADD DUMMY CC 31 DAYS 564 757 649 REORDER AND ADD DUMMY CC AS CUSTOMER WANTED TO CANCEL Fri, 13 December



2013-10-08 17:09:07     Your transaction was successful. Transaction information Transaction ID 23844410R1698180B Date and time 08-Oct-2013 16:47:50 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2954 Total £48.25 GBP



2013-10-08 17:07:58     Invoice 08 Oct 2013 Invoice Number: 4446 To: 564 757 649 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 48.25 48.25 Delete Edit Total £48.25



2013-10-08 17:06:27     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2954 Expiry date: 04/2014



2013-10-08 17:02:36     Billing Period Charges Entertainment with Movies HD 05 Oct - 04 Nov £47.75 Yours at no extra cost Sky TV total: £47.75 Additional Charges Show£0.50 Payment due on 05 Oct £48.25 Payment Received 05 Oct - £48.25 Account balance £0.00



2013-10-08 16:53:55     Card #: 4751 1400 0140 2954 Exp date: 04/14 Security code: 542



2013-06-17 16:28:23     tried to repaire card to box but saying number are incorrect. emailed SIF to confirm



2012-12-20 12:10:27     Transaction ID 9PR79299LE719900W . Date and time 20-Dec-2012 13:03:17 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX2954 . Total £360.00 GBP



2012-12-19 12:43:15     Invoice 19 Dec 2012 Invoice Number: 2647 To: 564 757 649 SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 564 757 649 120.00 120.00 Delete Edit Total £120.00



2012-12-19 12:39:56     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2954 Expiry date: 04/2014



2012-07-17 14:30:06     paid off osb with cust cc (2954)



2012-07-17 11:34:48     NO PASSWORD ON ACC. CANT PAY ON MY SKY NEED A (MR) TO CALL



2012-07-17 10:07:31     OSB ON ACC £46.75



2012-07-09 13:38:35     sent receipt to end user ray@eelpie.com



2012-07-04 12:52:56     Invoice Number: 1945 paid



2012-07-04 12:04:14     ACTIVATION FEE DUE IN MARCH AND NEVER BEEN TAKEN Invoice 04 Jul 2012 Invoice Number: 1945 To: Fuller SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 activation fee sky card 564 757 649 100.00 100.00 Delete Edit 1.00 credit from sky 30.00 30.00 Delete Edit Total £130.00



2012-07-04 10:25:03     Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************2954 Expiry date: 04/2014



2012-05-06 18:15:14     both £15 discounts were applied to acc



2012-05-06 18:14:58     Sky TV £34.27 Billing Period Charges Discounts Entertainment with Movies HD (New) 14/03/12 - 04/04/12 £32.82 Entertainment 05/03/12 - 04/04/12 £20.00 Viewing Subscription Discounted 05/03/12 - 04/04/12 £15.00 CR Credit for Cancellation of Entertainment (New) 14/03/12 - 04/04/12 £3.55 CR Sky+ Subscription 05/03/12 - 04/04/12 £0.00 Sky TV total: £34.27 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 05/03/12 - 05/03/12 £0.50 Additional Charges total: £0.50 Payment due £34.77 Credit Adjustment 22/03/12 £5.00 CR Payment Received 16/03/12 £34.77 CR Account balance



2012-05-06 18:14:31     Amount of last bill £34.77 Payment received for your last bill, thank you. £39.77 CR Amount owing from last bill £5.00 CR Sky TV £46.25 Billing Period Charges Discounts Sky+ Subscription 05/04/12 - 04/05/12 £0.00 Entertainment with Movies HD 05/04/12 - 04/05/12 £46.25 Sky TV total: £46.25 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 05/04/12 - 05/04/12 £0.50 Additional Charges total: £0.50 Additional Products and Services £0.00 Billing Period Charges Discounts Voucher Reward 14/03/12 £50.00 CR £50 Marks and Spencer Vouchers 14/03/12 £50.00 Additional Products and Services total: £0.00 Credit Adjustment 29/03/12 £15.00 CR Payment due on 05/04/12 £41.75 Payment Received 02/04/12 £26.75 CR Account balance



2012-05-04 15:17:06     Entertainment with Movies HD (New) 14/03/12 - 04/04/12 £32.82 Entertainment 05/03/12 - 04/04/12 £20.00 Viewing Subscription Discounted 05/03/12 - 04/04/12 £15.00 CR Credit for Cancellation of Entertainment (New) 14/03/12 - 04/04/12 £3.55 CR CC details at sky Card Type: VISA Card Number: ************6697 Expiry Date: 04/2014



2012-03-29 15:42:03     Shilpa: I do see here you are supposed to receive the Un front payment of £30.00. I see that they have only credited it for 1 month. You: ok thanks Shilpa: Not to worry. You: yes Shilpa: I will apply the remaining credit of £15.00 on the account which will be reflected on the next month bill.



2012-03-14 12:55:32     added cust cc Card Number: ************6697 paired to Model #: R003.047.25.00P Version#: 4F3102 Serial #: 0352387764 upgraded to entertainment with movies and hd



2012-03-06 17:56:28     card sent as a replacment VA will confirm which card it has replaced asap



2012-03-05 17:45:09     Created MySky - deatils are below



2012-03-01 11:56:35     CARD RECEIVED TODAY 564 757 649



2012-02-23 16:34:03     card ordered by astral 22/02/2012