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Contract Number 630135316887
Card Number 601 955 370
MultiRoom Number
First NameMISS CHARLOTTE
Last NameDUNCAN & STEVE JONES
Address117 SOUTHCOTT HOUSE
AddressBRAYE STREET
AddressALDERNEY
Town / CityGUERNSEY
PostcodeGY9 3XT
Telephone01481 713 228
Maiden NameMARTIN
Sky PasswordNEW YORK
Date of Birth1969-04-29 00:00:00
e-Mailcduncan@post.alderney.ws
Sky Card Number601 955 370
Prev Sky Card Number564 757 185
Host Fee Paid2017-03-28 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2012-02-23 15:04:24
Modification Date2018-02-05 17:54:06
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernameduncan056
MySky Passwordblackberry5
Contract StatusOutstanding Balance



2018-02-05 17:53:51     HOST FEE DUE DATE WAS 30-04-2018



2017-06-16 17:21:59     BILLING AND OFFER INFO Your Sky TV is suspended OB Total due 5 Jun £87.16 THS OB IS WITH OFFER IF CUSTOMER GETS BACK TO US THE OB WE WOULD TAKE FROM CUSTOMER IS £!27.96 Amount owing from previous bill £59.96 Variety with Sports & Cinema - including discounts Variety with Sports & Cinema £68.00 Viewing Subscription Discounted - £40.80 Total £27.20 Total £27.20 EMAILED CUSTOMER Hi, Credit card has declined at sky can you supply new CC details. Thanks Carol



2017-03-30 08:56:54     Reinstated account with 60% off for 12 months. 1st payment due - £59.96



2017-03-28 15:40:47     New CC details for account. 4929 1019 5059 9007 07/17 725



2017-03-28 15:39:45     Host fee paid. Your transaction was successful. Transaction information Transaction ID 47630860SC2817519 Date and time 28-Mar-2017 15:38:03 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9007 Total £120.00 GBP



2017-03-07 14:43:49     Can you let me know when it's been paid please



2017-02-16 16:41:03     host fee declined, steve dont reactivate this account until customer contacts us to pay host Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2017-02-14 11:07:44     Rescheduled account reactivation for 7/3/2017



2017-02-10 13:45:05     Cancelled account with 31 days notice so that Steve can call back next week to get an offer.



2016-01-26 10:21:56     Your transaction was successful. Transaction information Transaction ID 3XT381050L2003006 Date and time 26-Jan-2016 11:20:55 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9015 Total £120.00 GBP



2016-01-14 13:42:00     Invoice 14 Jan 2016 Invoice Number: 8654 To: 601 955 370 Steve Patmore skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Host fee 120.00 120.00 Delete Edit Total £120.00



2016-01-14 13:38:29     5 Jan - 4 Feb A month in advance Variety with Sports & Movies£64.50 Free items Total £64.50 Additional charges £0.50 Total due 5 Jan £65.00 Payment method: Credit Card Card type: VISA Card number: ************9015 Expiry date: 07/2017



2015-01-29 16:30:38     Your transaction was successful. Transaction information Transaction ID 8B62957424548631C Date and time 29-Jan-2015 17:31:16 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9015 Total £120.00 GBP



2014-12-22 10:55:33     4929 1019 5059 9015 07/17 Invoice 22 Dec 2014 Invoice Number: 6895 To: 601 955 370 Steve Patmore skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-12-22 10:47:31     Sky TV Billing Period Variety with Sports & Movies 05 Dec - 04 Jan £61.00 Additional Charges £0.50 Payment due on 05 Dec £61.50 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************9015 Expiry date: 07/2017



2014-05-20 15:59:13     Pin number is 5370



2014-05-07 10:36:59     resent signals for sports movies and recording



2014-04-30 17:10:26     SKY CARD DEPOSIT PAID Your transaction was successful. Transaction information Transaction ID 2CD85451JV1065932 Date and time 30-Apr-2014 16:35:26 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9015 Total £52.00 GBP



2014-04-30 17:08:16     Invoice 30 Apr 2014 Invoice Number: 5659 To: 601 955 370 Steve Patmore skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Sky card deposit 52.00 52.00 Delete Edit Total £52.00



2014-04-30 17:05:31     Your total monthly subscription cost:£52.00



2014-04-30 11:13:57     actiavted for steve patmore 601 955 370 Thomson Sky+ 132-168 4E2106 01477 81850 Full package + Recordings 4929 1019 5059 9015 10/14 605



2014-04-29 21:14:21     ACCOUNT CANCELLED DOWN AND WILL NEED REINSTATED 601 955 370 Thomson Sky+ 132-168 4E2106 01477 81850 Full package + Recordings 4929 1019 5059 9015 10/14 605



2014-04-24 11:41:04     CARD OUT TO STEVE PATMORE



2014-04-11 13:24:10     card out as stock in spain



2014-01-31 15:05:07     CB SAID TO CANCEL IT INSTEAD - PHONED AND CANCELLED GOING TO AUSTRALIA FOR 6 MONTHS FINAL BILL: 05/02/2014 £41.95



2014-01-31 14:47:26     board to downgrade



2014-01-31 14:43:48     ROM EMERSON HAS RETURNED THIS CARD - IS NOW STOCK FOR RE SALE



2014-01-16 11:48:04     deposit is not due as we have ordered a card at this clients address



2013-12-27 19:29:42     THIS CARD WAS SENT TO REPLACE CARD 508 141 017 , THE CARD NUMBER BELOW IS INCORRECT



2013-12-27 14:06:49     Added bank details sort 11 06 07 acc 00274761



2013-12-27 13:47:58     Paired card to ver 4E0909 Ser 0285464966 and added sports



2013-12-20 16:31:57     Invoice 20 Dec 2013 Invoice Number: 4863 To: Ron Emmerson rg.emmerson@yahoo.co.uk From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Sky Card 100.00 100.00 23 1.00 Carriage 7.00 7.00 Total £107.00



2013-12-20 16:31:09     Your transaction was successful. Transaction information Transaction ID 7TB98067B6382144K Date and time 20-Dec-2013 17:26:03 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8915 Total £107.00 GBP



2013-12-20 16:26:29     SENDING CARD TO REPLACE 601 955 370 Ronsan Canada Verde 58 Calasparra 30420 Murcia Spain Tel 0034 650 290 098 rg.emmerson@yahoo.co.uk



2013-12-20 12:18:32     601 955 370 IN STOCK FOR RESALE



2013-12-20 12:15:21     301 955 370 IN STOCK FOR RESALE



2013-12-17 14:16:26     Host fee was due on this card on 04.03.14



2013-12-13 13:11:44     ADDED DUMMY C.C 5118 4420 3741 9415 01.16



2013-12-13 11:29:35     ORDERED CARD



2013-11-13 12:01:27     downgraded to ent only



2013-11-13 11:08:25     HI Please give 30 days? notice of cancellation. Terri BOARD TO DG CALANDER TO REORDER 31 DAYS 564 757 185 REORDER CARD AS CUSTOMER WANTED TO CANCEL Fri, 13 Dece



2013-10-09 16:18:46     Your transaction was successful. Transaction information Transaction ID 4K305656NV9760518 Date and time 09-Oct-2013 15:51:39 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2954 Total £57.50 GBP



2013-10-09 15:49:18     Invoice 09 Oct 2013 Invoice Number: 4447 To: 564 757 185 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 57.50 57.50 Delete Edit Total £57.50



2013-10-09 15:47:44     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2954 Expiry date: 04/2014



2013-10-09 15:47:30     Billing Period Charges Entertainment Extra with Sports and Movies 05 Oct - 04 Nov £57.00 Yours at no extra cost Sky TV total: £57.00 Additional Charges Hide Billing Period Charges Credit Card Admin Charge 05 Oct - 05 Oct £0.50 Additional Charges total: £0.50 Payment due on 05 Oct £57.50 Payment Received 05 Oct - £57.50 Account balance £0.00



2012-12-20 12:07:34     Transaction ID 9PR79299LE719900W . Date and time 20-Dec-2012 13:03:17 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX2954 . Total £360.00 GBP



2012-12-19 12:48:59     Invoice 19 Dec 2012 Invoice Number: 2648 To: 564 757 185 SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 564 757 185 120.00 120.00 Delete Edit Total £120.00



2012-12-19 12:45:17     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2954 Expiry date: 04/2014



2012-07-17 16:20:42     paid off balance with cc 2954 and added same



2012-07-17 16:11:22     OSB £53.50 ON ACC



2012-07-09 13:35:43     sent receipt to end user ray@eelpie.com



2012-07-04 12:30:32     host is due in march because this is when card was activated



2012-07-04 12:12:40     Invoice 04 Jul 2012 Invoice Number: 1949 To: Fuller SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 4 1.00 Sky Card Activation Fee 564 757 185 100.00 100.00 Delete Edit 1.00 CREDIT AT SKY 30.00 30.00 Delete Edit Total £130.00 ACTIVATION FEE NEVER PAID



2012-07-04 09:55:49     Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************2954 Expiry date: 04/2014



2012-03-28 13:07:38     Imran: Charlotte, £15.00 off DTV services for 2 months offer has not been applied on your Sky account. Imran: Please give me a moment while I apply £15.00 credit on your Sky bill. Imran: It's taking longer than expected, please bear with me. Imran: Thank you for the patience. Imran: Charlotte, I have applied £15.00 credit on your Sky bill which will reflect on your next bill. Imran: Your next payment due date is on 5 April 2012 for £28.50 Imran: And I have also raised a CRF form for the relevant department to work on this issue at the earliest. Imran: Just to let you know, there is a short survey to express your views and thoughts on the service you have received today. This can be completed by clicking the ?End Chat? button after you come to the end of this chat with me. You: You mean for the next £15? Imran: Yes absolutely. Imran: Is there anything else I can help you with today? You: What was the £10 discount? Imran: Let me check that for you. Imran: £10.00 was the balance carried forward from previous payment to adjust it in your current bill. You: ok Imran: Now, you will have to pay just £28.50 on 5 April 2012.



2012-03-14 10:54:00     paired card to box, upgraded to sky world and added cust cc Payment Method: Credit Card Card Type: Visa Card Holder's Name charlotte duncan Card Number: ************6697 Expiry Date: 04/2014 Date and Time: 14 March 2012, 10:52 cust requested recording facilities but this is a standard box



2012-03-12 17:35:16     This card was sent to SIF on 06/03/2012, card has possibly been sent to a new client 'Mrs Fuller' no details or conformation has been sent yet.



2012-03-05 17:55:58     MySky created, deatils are below



2012-03-01 11:43:36     NEW CARD RECEIVED TODAY 564 757 185



2012-03-01 11:43:19     NEW CARD RECEIVED TODAY



2012-02-23 15:04:37     CARD ORDERED BY ASTRAL 22-2-12