Transactions

DataTable with default features

Contract Number 630135316010
Card Number 564 755 940
MultiRoom Number589 063 486
First NameMRS ERIN
Last NameWATSON
Address7365c
Addressthe chase
Addresswickford
Town / Cityessex
Postcodess129ex
Telephone01481 713 813
Maiden NameGRANT
Sky PasswordROBBIE
Date of Birth1970-07-16 00:00:00
e-Mailewatson@post.alderney.ws
Sky Card Number564 755 940
Prev Sky Card Number
Host Fee Paid2012-04-12 00:00:00
Host Fee Due2001-01-01 00:00:00
Create Date2012-02-23 12:27:02
Modification Date2014-04-06 12:06:11
Multi Room Card 1589 063 486
Multi Room Card 1 Noteswith frank moore pin ... 3486 ... activated 8/7/2013 GIEVN TO TOM ANDERSON FREE OF CHARGE REPLACED WITH 606 873 164
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamewatson7664
MySky Passwordharrypotter
Contract StatusViewing Abroad



2014-04-06 12:05:37     I HAVE GIVEN FRANK MOORE CARD 606 873 164 AS A REPLACEMENT FOR THE CARD VA



2014-04-03 18:08:43     THIS CARD IS VIEWING ABROAD



2014-04-03 17:51:09     CC THAT SHOULD BE ON ACCOUNT ARE SIF 5341 0531 9800 4992 02.26 973



2014-04-01 10:23:10     ordered a multiroom card



2014-03-31 20:35:48     changed address Your current address 105 Southcott HouseBraye StreetGUERNSEYGY93XT Your new address 7365c The ChasewickfordessexSS129EX



2014-03-31 20:01:47     BOARD TO ORDER ANOTHER MULTIROOM CARD



2014-03-06 13:04:49     Your transaction was successful. Transaction information Transaction ID 3JT87422EV283705H Date and time 06-Mar-2014 13:22:42 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1610 Total £57.00 GBP



2014-03-06 13:01:15     Invoice 06 Mar 2014 Invoice Number: 5377 To: 564 755 940 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky multiroom 57.00 57.00 Delete Edit Total £57.00



2014-02-10 15:31:29     MY SKY additional users account for Frank Moore user name FrankMoore2014 Password franksky email FrankMoore@post0alderney.ws number 447885400396 dob 12 may 1989



2014-02-10 15:23:31     Paid off OSB £68.35 with SIF cust cc 5341 0531 9800 4992 02/16 973



2014-02-06 10:33:11     Your transaction was successful. Transaction information Transaction ID 51H42316CY075351F Date and time 06-Feb-2014 10:56:04 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1610 Total £57.00 GBP



2014-02-06 10:30:57     Invoice 06 Feb 2014 Invoice Number: 5267 To: 564 755 940 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 monthly sub 57.00 57.00 Delete Edit Total £57.00



2014-01-07 09:55:54     Your transaction was successful. Transaction information Transaction ID 53G14045CJ672172D . Date and time 07-Jan-2014 10:53:06 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX1610 . Total £57.00 GBP



2014-01-07 09:53:03     Invoice 07 Jan 2014 Invoice Number: 4926 To: 564 755 940 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Card Deposit for MULTIROOM card 57.00 57.00 Delete Edit Total £57.00



2014-01-06 11:46:42     564 755 940 TAKE MONTHLY SUB FOR THIS MULTI ROOM CARD 4659440874311610 04/15 946 Thu, 6 February



2014-01-06 11:43:35     Your transaction was successful. Transaction information Transaction ID 0TH74874DU920435B . Date and time 06-Jan-2014 12:10:41 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX1610 . Total £57.00 GBP



2014-01-06 11:41:50     Invoice 06 Jan 2014 Invoice Number: 4906 To: 564 755 940 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Jan subs 57.00 57.00 Delete Edit Total £57.00



2013-12-06 10:54:09     Your transaction was successful. Transaction information Transaction ID 56V9663324289535J Date and time 06-Dec-2013 11:45:25 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1610 Total £57.00 GBP



2013-12-06 10:49:26     Invoice 06 Dec 2013 Invoice Number: 4740 To: 589 063 486 multiroom card skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 DEC SUB 57.00 57.00 Delete Edit Total £57.00



2013-11-06 11:32:34     Your transaction was successful. Transaction information Transaction ID 0A294133G17911427 Date and time 06-Nov-2013 11:55:54 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1610 Total £57.00 GBP



2013-11-06 11:29:04     Invoice 06 Nov 2013 Invoice Number: 4525 To: 589 063 486 multiroom card skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 nov sub 57.00 57.00 Delete Edit Total £57.00



2013-10-07 10:30:18     Your transaction was successful. Transaction information Transaction ID 87155977WS843213T Date and time 07-Oct-2013 10:16:45 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1610 Total £57.00 GBP



2013-10-07 10:28:55     Invoice 07 Oct 2013 Invoice Number: 4422 To: 589 063 486 multiroom card skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 oct sub 57.00 57.00 Delete Edit Total £57.00



2013-10-07 10:28:08     multiroom subs are £57 per month



2013-09-06 11:32:47     Your transaction was successful. Transaction information Transaction ID 2S793872VM8941446 Date and time 06-Sep-2013 11:27:53 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1610 Total £55.50 GBP



2013-09-06 11:28:34     Invoice 06 Sep 2013 Invoice Number: 4207 To: 589 063 486 multiroom card skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sep sub 55.50 55.50 Delete Edit Total £55.50



2013-08-06 12:07:39     Your transaction was successful. Transaction information Transaction ID 9YA05226KP396151D Date and time 06-Aug-2013 12:00:17 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1610 Total £55.50 GBP



2013-08-06 11:56:58     Invoice 06 Aug 2013 Invoice Number: 3876 To: 589 063 486 multiroom card skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 august multiroom sub 55.50 55.50 Delete Edit Total £55.50



2013-07-22 10:09:54     New cc details 5341 0531 9800 4992 02.26 973



2013-07-18 14:56:01     DO NOT TAKE HOST OR CARD DEPOSIT FOR THIS PRIMARY CARD AS THIS IS A CARD SIF PAY FOR



2013-07-10 15:31:47     NOTE BELOW IS IN REFERENCE TO MULTIROOM CARD 589 063 486



2013-07-10 15:30:54     GIVEN TO TOM ANDERSON FREE OF CHARGE



2013-07-08 14:33:07     564 755 940 - multiroom host due on Thu 8 May 2014 at 10:00



2013-07-08 14:28:23     Your transaction was successful. Transaction information Transaction ID 9GK842443C736524E Date and time 08-Jul-2013 14:28:05 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1610 Total £55.50 GBP



2013-07-08 14:25:49     Invoice 08 Jul 2013 Invoice Number: 3653 To: 589 063 486 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 multiroom july subscription 55.50 55.50 Delete Edit Total £55.50



2013-07-08 14:23:08     564 755 940 - take £55.50 for multiroom subscription on Thu 8 Aug 2013 at 08:30



2013-07-08 14:10:15     paid off ob with cc 4992 and added same



2013-07-08 13:53:19     OB ON ACCOUNT Any changes you have made to your account will be reflected in your next bill Product changes 04 Jul: added Extra Subscription 04 Jul: added Sky+ Subscription 08 Jul: upgraded to Entertainment Extra with Sports and Movies This bill was generated before you made changes to your account; the effect of these changes will be shown on your next bill. Sky TV Hide£47.50 Billing Period Charges Entertainment Extra with Sports 05 Jul - 04 Aug £47.50 Yours at no extra cost Sky TV total: £47.50 Additional Charges Show£0.50 Payment due on 05 Jul £48.00 Your bill is overdue. Please make a payment as soon as possible. Make a payment Credit Card Declined 06 Jul £48.00 Payment Received 05 Jul - £48.00 Account balance £48



2013-07-08 13:52:11     cc for multiroom 4659440874311610 04/15 946



2013-07-08 13:49:26     upgraded to full pack



2013-07-08 13:45:53     please pair card and activate recording to hd box also pin number .. 4f31a9 03802030710 589063486 full package no HD 4659440874311610 04/15 946 mr f moore regards tom anderson



2013-07-04 14:10:20     Activate this multiroom card. Being used in master bedroom at villa. R005.053.70.12P 4f3120 0377299940 7 ID 7 2B94 39CF



2013-06-19 11:12:09     MULTIROOM CARD TAKEN TO SPAIN BY CB



2013-06-12 22:36:25     MULTI ROOM CARD ARRIVED 589 063 486



2013-05-24 14:09:19     added sports as requested by sif



2013-05-24 09:28:42     ordered multiroom card



2013-05-24 08:43:29     PACKAGE ON THIS ACCOUNT Entertainment Extra BOARD TO ORDER A MULTI ROOM BOX ON ACCOUNT SKY+ HD



2013-01-10 14:25:57     sif pays for this card



2012-12-24 15:42:37     Invoice 24 Dec 2012 Invoice Number: 2679 To: 564 755 940 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Total £120.00



2012-12-24 15:09:11     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************7463 Expiry date: 03/2015



2012-05-21 12:59:51     used this customers (SIF) cc to pay off £30 on card 568 456 370. As sky has applied a credit on this acc.



2012-05-06 17:00:44     Archana: Please stay connected. Archana: I appreciate your patience. Archana: Erin, I see that you have made £30 upfront payment and only £15.00 was adjusted on your bill. Archana: I will go ahead and apply the £15.00 credit on your Sky account which will get adjusted with your next month's bill. Archana: Please stay connected while I apply the credit and I will explain you the bill after applying £15.00. Archana: Is that okay with you? You: thank you You: yes



2012-05-04 17:42:35     Entertainment 05/03/12 - 04/04/12 £20.00 Viewing Subscription Discounted 05/03/12 - 04/04/12 £15.00 CR cc details at sky Card Type: VISA Card Number: ************7463 Expiry Date: 03/2015



2012-04-12 12:45:53     DescriptionUnit priceQtyAmount 1278 50.00 GBP150.00 GBP



2012-04-12 12:44:10     Dear Sky HD Solutions Ltd, You received a payment of £50.00 GBP from SKY IN EUROPE SARL (accounts@skyinfrance.co.uk) Thanks for using PayPal. You can now send any items. To see all the transaction details, log in to your PayPal account. Important note: SKY IN EUROPE SARL has provided an unconfirmed address. Please check the Transaction Details page for this payment to find out whether you will be covered by PayPal Seller Protection. It may take a few moments for this transaction to appear in your account. Seller Protection - Not Eligible Reversals: Please be aware that your payment can still be reversed, (e.g. if it is subject to a chargeback), even after you have posted the item to your buyer. Complying with PayPal's protection programmes and following the trading guidelines, in our Safety Advice Centre helps to protect you from things like chargebacks. Buyer SKY IN EUROPE SARL accounts@skyinfrance.co.uk Instructions to merchant The buyer hasn't entered any instructions.



2012-04-06 10:31:18     EMAILED SIF REQUESTING INVOICE TO BE PAID



2012-04-04 12:19:13     SUDHANSU: Can you help me with the viewing card number, version number serial number and the model number? You: R003.047.25.00P model number 4F31D2 version number 0364041659 serial number You: 564 755 940 viewing card number SUDHANSU: Thank you. SUDHANSU: Please make sure the box is on and the viewing card is on the bottom lot of the machine. You: it is SUDHANSU: I have just paired the card.



2012-03-29 13:32:22     added to discount email



2012-03-29 13:31:30     You: When i joined sky I got given an offer of paying £30 upfront then was told i would get credited for the £30 over 2 months You: i have only been credited for £15 though You: please would you check my bill? Jithesh: I'm sorry to hear that, I'll do everything possible to sort this out for you. Jithesh: Let me access your account to assist you. Jithesh: To access the account details, I will need to go through some security questions with you. Is that ok? You: thats fien You: fine Jithesh: Thank you. Jithesh: Are you the account holder? You: yes Jithesh: Please also confirm the first & second characters from the password set up on the Sky account. Please do not supply your password in full. You: ro Jithesh: That's correct. Jithesh: Thank you for all the information Mrs. Watson. You: no problem Jithesh: Can you please bear with me for a moment while I find that information for you. You: ok Jithesh: Thank you. Jithesh: Thank you for waiting, I have some information for you. Jithesh: I could see that the offer was £ 15 off for 2 months for £ 30 upfront payment. Jithesh: And that's the reason you are given only £ 15.00. Jithesh: However, I could also see that the offer is applied on your last bill which you paid on 19th of March. Jithesh: Is there anything else I can help you with today? You: but i have only been credited for £15 You: and i should be credited for 2 £15 Jithesh: Yes, as you have made changes to you Sky TV packages the offer got cancelled. You: oh ok



2012-03-21 10:37:46     removed sports 31 days notice



2012-03-21 08:38:08     Added Entertainment extra pack Your order reference number is 0321 IUKU 666 12286.



2012-03-20 17:38:03     Added Sports Your order reference number is 0320 SQPT 271 5345.



2012-03-19 12:44:37     Signals resent



2012-03-16 16:21:35     Hi Terri, This was the message from mysky chat , can you ask your customer to follow this procedure and hopefully viewing will be good on all cards. JYOTHI : Do you have your remote handy? You: yes JYOTHI : Thank you. JYOTHI : Press standby. Standby light displays. You: ok JYOTHI : Switch off box power supply or remove plug at mains socket. You: ok JYOTHI : Switch all connected equipment (TV, DVD etc.) to standby then switch off/disconnect at mains. You: ok JYOTHI : Check no lights display on box or connected equipment. You: ok JYOTHI : Locate Sky Viewing Card slot. You: ok JYOTHI : Remove viewing card, check for damage, particularly to gold chip. JYOTHI : Once viewing card removed, switch box back on. Standby light displays. You: ok JYOTHI : Switch on, or reconnect, all other appliances disconnected at power supply. JYOTHI : Switch on TV. JYOTHI : Press Sky. Green light displays. You: ok JYOTHI : Allow box to complete its listings search until channel 998 displayed. JYOTHI : Reinsert viewing card with arrow on card facing up and pointing inwards. You: ok JYOTHI : Press TV Guide and Select ?All channels?. You: should you resend signals to my box ? or card whatever it is that you do JYOTHI : Okay, lets pair the card again send send the signals Signals have been resent , hope this helps. Let me know if you have any further problems. Regards, Carol



2012-03-12 15:44:47     Added cudtomers CC details to acc (827463) VN 4F1D2 SN 03640416599 Package News& Events



2012-03-09 11:07:07     THIS IS A CARD RICHARD PAYS FOR , HOST IS DUE £50.00 , INVOICE HAS BEEN SENT TO SIF UNDER CARD NUMBER OFF FOR VA Invoice 02 Mar 2012 Invoice Number: 1278 To: Sky In Europe La Plane Lempaut Tarn France 81700 Skyineurope@aol.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 2 1.00 Annual Sky Card Host Fee 537 887 960 FOR SIF TO PAY 50.00 50.00 Delete Edit Total £50.00 WHEN NEW CARD ACTIVATED EDIT ORIGINAL INVOICE TO NEW CARD NUMBER AND RESEND



2012-03-09 11:02:14     THIS CARD IS BEING USED TO REPLACE VA CARD 537 887 960



2012-03-09 11:00:44     THIS CARD WAS SENT TO SIF AS STOCK



2012-03-05 18:02:21     MySky created, details are below



2012-03-01 12:08:05     CARD RECEIVED TODAY 564 755 940



2012-02-23 12:27:09     CARD ORDERED BY ASTRAL 22-2-12