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Contract Number 430015094245
Card Number 376 263 844
MultiRoom Number
First NameMr Ross
Last NameLawlor
Address23b Blackcairn Cres
AddressOff Skellys Lane
AddressArtane
Town / CityDublin
PostcodeD5
Telephone0867389872
Maiden Nameheary
Sky Passwordcharlotte
Date of Birth1970-07-19 00:00:00
e-Mailrlawlor@post.alderney.ws
Sky Card Number376 263 844
Prev Sky Card Number374 218 592
Host Fee Paid2012-05-11 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2011-10-19 17:00:35
Modification Date2013-12-02 10:42:43
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamerosslawlor
MySky Passwordcharlotte
Contract StatusViewing Abroad



2013-04-07 13:13:16     CENTURIAN EMAILED CALL TO UPGRADE ON ALL CHANNELS MYSKY You have removed Sky TV from your subscription 04/04/13: removed Entertainment Extra with Sports PROBABLY VA CHAT UNABLE TO ACCESS ACCOUNT AS ROI BOARD TO CALL SKY TOMORROW



2013-02-28 11:52:23     Hello please activate card. Viewing card number: 376263844 Version number: 0F0501 Serial number: 0038190141 Model number: 5.1.R Subscription: entertainment extra, full sports package with ESPN (no HD) Please use bank card: Card number: 4509251900029171 Expiry date: 10/15 Last 3 cvv: 920 Clients details: Mr Oakwood



2013-02-28 11:27:21     Paid OB and added clients cc 4509251900029171 Expiry date: 10/15 Last 3 cvv: 920



2013-02-22 14:16:17     CARD BEING SENT TO CENTURION 22/02/2013



2013-02-22 13:26:08     NEW CARD 376 263 844 ARRIVED AT THE OFFICE



2013-02-22 13:20:13     BALANCE ON THIS CARD Current bill Previous bills Charges on next bill Statement date: 02/02/13 Print CSV PDF Important information about your account Payment on your account is overdue Please check that your payment details are correct. Amend your card or bank account details if they have changed since you set up your account. You can also clear the outstanding balance on your account with a one-off payment. Further information If you have cleared your outstanding balance, please ignore this message. Understanding your bill Hide details Price changes to your Sky Packages Our package plan prices will increase from 1st February 2013. Find out more Amount owing from last bill ?76.75 Payment due on 16/02/13 ?76.75



2013-01-11 13:56:54     wont send out until osb paid, would give viewing credit from when card was ordered but not until balance is paid



2013-01-10 15:33:41     osb 76.75



2012-12-11 12:08:16     ADDED DUMMY C.C 5118 4420 0194 3242 12.15 581



2012-12-11 11:00:48     REORDERED CARD AS CLIENT WANTS TO CANCEL, WILL NEED TO ADD DUMMY C.C SOON



2012-12-10 20:18:29     BOARD TO REORDER TOM CONFIRMED ADDRESS OK TO USE



2012-12-10 20:17:47     Sky+ Subscription 16/12/12 - 15/01/13 FREE Entertainment Extra with Sports and Movies 16/12/12 - 15/01/13 ?76.00 Sky TV total: ?76.00 Additional Charges Show details?0.75 Billing Period Charges Discounts Credit Card Admin Charge 16/12/12 - 16/12/12 ?0.75 Additional Charges total: ?0.75 Payment due on 16/12/12 ?76.75 I HAVE PUT NOTE IN CALANDER TO ADD DUMMY CC AFTER NEXT BILL TO SKY



2012-12-05 22:00:47     I have emailed Tom as this is an Irish card and checked if we can reorder at this address , if we can reorder and add dummy cc after next bill to sky. Carol



2012-12-05 21:57:42     Hi Tom, Can we reorder a card at this address , customer wishes to cancel. 23b Blackcairn Cres. Regards, Carol



2012-12-05 21:56:23     Hi Jeni Please note that I have sold my property in Portugal and no longer need my sky subscription . Can you please arrange for all my subscriptions to be cancelled with immediate effect. PS: If I buy another property can I use the existing sky box that I have?. d Regards Damien Kelly



2012-07-18 16:53:11     additional mysky set up: rosewine9 chocolate



2012-06-17 13:05:11     added the extra channels so now has sky world



2012-06-15 16:33:49     resaet pin 8592



2012-05-11 13:14:30     INVOICE PAID FOR HOST Transaction confirmationHelp with this page .Your transaction was successful. Transaction information Transaction ID 15288628JC341852Y . Date and time 11-May-2012 13:13:40 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX4341 . Total £100.00 GBP



2012-05-02 14:39:37     Invoice 02 May 2012 Invoice Number: 1613 To: Damien Kelly damien@planalife.ie From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 374 218 592 100.00 100.00 Delete Edit Total £100.00



2012-05-02 14:38:34     damien@planalife.ie



2012-04-05 17:05:04     added sports and got movies free for 6months



2012-04-05 15:59:16     customer called and wanted sports added, bbut sky are saying their systems are down so wasnt able to do it



2012-03-15 11:57:39     Hello Mr Kelly, I have now activated your sky+ services and resent signals to your box. So your recording services should come on any time in the next 24 hours. Thankyou, Charlotte



2012-03-15 11:54:55     sky plus activated and resent signals



2012-03-15 11:48:36     rosslawlor@post.alderney.ws



2012-03-15 11:43:33     Kavitha: I have accessed the account now and see that the Sky+ Subscription is not Active on the account, hence you are not able to record . Kavitha: I would request you to contact the relevant department who will active the sky+ service for you . Kavitha: Please call Customer Services - 08442 41 41 41 and they will activate the service for you as we have limited access to the appropriate tools to perform the same .



2012-03-15 11:40:22     client called to say that recording is not working



2012-03-13 15:47:02     Mod sysf26.59.01 Ver 4F3107 Ser 0362936245



2012-03-13 12:52:56     Mr Kelly 00353 866029 393 damien@planalife.ie



2011-10-27 13:03:08     Replaces card No 367 413 515



2011-10-27 11:07:13     Fedex Tracking No 795341149479



2011-10-27 11:06:27     Sent to O'Neils Bar, Lojes 11 & 12, Edificio Vilamarina Marina de Vilamoura, Vilamoura 8125-407 Quarteira, Algarve PORTUGAL



2011-10-19 17:01:11     card received 19/10