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Contract Number 630130488541
Card Number 555 945 328
MultiRoom Number
First NameMR JONATHON
Last NameCLARK
Address118
AddressSouthcott House
AddressBraye Street
Town / CityAlderney
PostcodeGY9 3XT
Telephone01481 714 592
Maiden Name
Sky PasswordSKY
Date of Birth1959-07-03 00:00:00
e-Mailjclark1@post.alderney.ws
Sky Card Number555 945 328
Prev Sky Card Number
Host Fee Paid2016-03-31 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2011-10-10 18:25:05
Modification Date2019-01-29 16:59:55
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamejonclark2
MySky Passwordjohnboy
Contract StatusOutstanding Balance



2019-01-29 16:59:54     HOST WAS DUE 02-03-2019



2018-10-04 10:02:30     Request from customer to cancel however the account was suspended 6 months ago with OB and a dummy was added. So I've emailed her and said it has now been cancelled.



2018-06-21 11:14:04     June sub declined again Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card. Dummy DD added Payment method: Direct Debit Account holders name: Mr J Clark Account number: ****9728 Sort code: ****99



2018-06-18 06:17:46     June sub declined again Sub comes out 25th June so made a note to try sub again 21/06 Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2018-06-14 11:49:26     June sub declined Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card. Try again 18/06



2018-05-17 12:29:30     17/05/2018 CARD PAYMENT TO SKY DIGITAL INTERN,29.75 GBP ON 14-05-2018 £29.75



2018-05-15 11:03:29     May sub paid Your transaction was successful. Transaction information Transaction ID 8JF84052N01537634 Date and time 15-May-2018 11:03:12 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX2311 Total £40.30 GBP



2018-05-14 22:41:02     BILLING AND OFFER INFO 25 JUNE BILL DOUBLE £40.00 THERAFTER £19.75



2018-05-14 22:38:05     PAID OB AT SKY WITH SANTANDER AND ADDED SAME Payment received 14 May -£29.75 Payment method: Direct Debit Account holders name: MR J CLARK Account number: ****6038 Sort code: ****28



2018-05-14 22:29:54     APRIL SUB PAID PLUS LATE PAYMENT FEE Your transaction was successful. Transaction information Transaction ID 56371590950247143 Date and time 14-May-2018 22:29:09 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX2311 Total £55.00 GBP



2018-05-14 22:23:14     CUSTOMER EMAILED WITH NEW CC Card number: 5489152600282311 Expiry: 12/2021 CVV: 453



2018-04-18 06:56:32     April sub declined again Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card. Dummy DD added Payment method: Direct Debit Account holders name: Mr J Clark Account number: ****9728 Sort code: ****99



2018-04-12 12:47:56     April sub declined Will try again 18/04 Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2018-03-27 11:00:07     27/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630130488541, MANDATE NO 1015 £23.75



2018-03-13 13:36:16     March sub paid Your transaction was successful. Transaction information Transaction ID 5A325573SR8860819 Date and time 13-Mar-2018 14:36:41 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8036 Total £40.00 GBP



2018-03-03 17:41:41     28/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630130488541, MANDATE NO 1015 £12.87



2018-02-14 12:34:00     Feb sub paid Your transaction was successful. Transaction information Transaction ID 4JA44654B01844112 Date and time 14-Feb-2018 13:33:55 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8036 Total £38.00 GBP



2018-02-13 14:53:43     Payment method: Payment Card Payment type: VISA Name on card: Mr J Clark Card number: **** **** **** 8036 Expiry date: 01/2019 Added Santander DD Payment method: Direct Debit Account holders name: Mr J Clark Account number: ****6038 Sort code: ****28 Billing and package info TV £38.00 Box Sets £38.00 HD Basic FREE Sky+ Subscription FREE Total £38.00 18th £38.00 4599 8572 8079 8036 01/19 283



2018-02-13 09:07:09     Offer added correctly - 50% off TV for 12 months = £19.00pm. Calendar made.



2018-02-08 08:47:23     Reinstated account on-line and took offer of 50% off TV for 12 months. Calendar made to check the offer is added to the account correctly.



2018-02-01 15:12:24     Cancelled account to reactivate with maximum discount. Calendar made. (Box sets)



2018-01-14 23:03:02     2018 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 79B31981HE937322K Date and time 15-Jan-2018 00:03:14 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8036 Total £120.00 GBP



2018-01-04 21:52:53     CUSTOMER EMAILED SHE IS UNABLE TO WATCH RECORDED PROGRAMMES NO BILLING ISSUES TOTAL DUE £38.00 Payment due by 18 January I HAVE PAIRED THE CARD AND BOX ONLINE



2017-06-22 09:56:47     Client emailed in new payment details as her card was stolen. 4599 8572 8079 8036 01/19 283



2017-05-12 14:08:16     Removed Sport at customers request. 18/5/17 £65.31. 18/6/17 £38.30.



2017-05-10 14:49:02     MONTHLY BILLING Total due 18 May £71.80 CUSTOMER EMAILED TO ASK PACKAGE PRICE



2017-01-03 21:42:04     CALL SKY TO PAY OB £150.50 ADDED BELOW CC SERVICES REACTIVATED



2017-01-03 21:23:05     2017 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 4RD40227EU326803B Date and time 03-Jan-2017 22:21:46 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1039 Total £120.00 GBP



2017-01-03 21:20:25     CUSTOMER HAS LOST VIEWING OB ON ACCOUNT Your Sky TV is suspended Restore your service Latest bill Amount owing from previous bill £71.80 My subscriptions 18 Dec - 17 Jan £71.50 Last month's changes Adjustments for changes you've made - £0.30 Additional charges £0.30 Total due 18 Dec £143.30 Payment Received - £143.30 18 Dec Credit Card Declined £143.30 23 Dec Credit Adjustment - £0.30 23 Dec What you still owe £143.00



2016-07-01 16:53:17     Paid OSB of £71.80 with client's CC 4160 8172 2671 1039 02/20 091



2016-05-01 16:55:05     Hi Daniela, I have paid your balance and services have been unblocked, viewing shoud be restored Carol



2016-05-01 16:34:06     Dear All Please collect any outstanding debt from my card details below as our viewing has been shut off: Thank you Card number: 4160 8172 2671 1039 Expiry date: 02/20 Name: Daniela Heidi Solis Timm 091



2016-05-01 16:33:41     CLIENT EMAILED VIEWING IS OFF DUE TO OB Total due 18 Apr £67.05 Payment Received - £67.05 18 Apr Credit Card Declined £67.05 22 Apr What you still owe £67.05



2016-03-31 15:56:28     Turns out this card's host fee has been missed since it was activated to replace the client's VA card in 2014. Have advised the client and taken the two host fees, the next due date is now 02/03/2017 Paid OSB of £67.05 with client's CC 4160 8172 2671 1039 02/20 091 Invoice 31 Mar 2016 Invoice Number: 8974 To: 555 945 328 End User skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Host fee due 02/03/2015 120.00 120.00 Delete Edit 1.00 Host fee due 02/03/2016 120.00 120.00 Delete Edit Total £240.00 Your transaction was successful. Transaction information Transaction ID 7LE165394U4396126 Date and time 31-Mar-2016 15:46:49 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1039 Total £240.00 GBP



2016-03-02 17:00:31     Paid OSB of £67.05 with client's CC. 4160 8172 2671 1039 02/20 091



2016-02-01 08:59:25     Paid OB £63.28 with c/c 1039 & added same for d/d



2016-01-02 13:50:12     Paid OB £67.25 with c/c - 4160 8172 2671 1039 02/20 091 and added same for d/d



2015-12-01 14:26:44     Paid OB £67.25 with c/c ending 6026 & added same for d/d



2015-09-01 13:35:08     Paid OSB of £67.25 with clients new CC. 4548 0398 6518 6026 03/20 476



2015-06-25 14:14:02     Paid OSB of £66.75 with client's CC. 4548 0398 6518 6018 03/19 927



2015-05-29 16:20:21     Paid OSB of £61.13 with clients CC.



2014-11-29 11:45:10     end user is called Daniela



2014-11-27 15:02:10     Correct box details : Version : 4F3153 Serial : 0352039729D Model number : R0100705813P



2014-11-27 13:36:13     Card replaces VA card 508 394 806 Host fee due date was 02/03/2015 Deposit paid. Payment details : 4548 0398 6518 6018 03/19 927 Version number: 4F3153 Serial number: 0352039729 Was on Variety with Sports and HD, will need to be Family with Sports and HD now = £63.25 Was given an offer on Sports and HD = £48.37 until 27th May 2015 First bill : £81.88



2014-11-15 09:12:59     CAROL TAKING TO SPAIN AS STOCK



2014-11-11 16:06:46     CARD IN STOCK IN GLASGOW



2014-11-11 13:53:17     Current billPrevious billsCharges on next bill Statement date: 04 November 2014 Print PDF Important information about your account We currently have no payment details stored for you For an easier way to pay, update your payment method. Amount owing from last bill £43.00 Payment due on 18 Nov £43.00 Please ensure full payment reaches us by 18 Nov. Make a payment The easiest way to pay is by Direct Debit, but you can also choose to make recurring credit card payments. Change payment method Change payment due date Make a payment



2014-10-21 23:32:35     CARD IN SPAIN AS STOCK



2013-09-10 10:16:01     HOST FEE DUE DATE WAS 21-11-2013



2013-08-20 15:06:59     OSB £43



2012-09-05 17:03:29     Your transaction was successful. Transaction information Transaction ID 02105516A1646831W . Date and time 05-Sep-2012 17:03:17 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX9100 . Total £100.00 GBP



2012-09-05 17:01:58     Invoice 05 Sep 2012 Invoice Number: 2304 To: 555 945 328 Tom anderson skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2011-11-24 09:42:30     ent extra and movies added to package



2011-11-23 15:49:59     signals resent, channels should be working now



2011-11-22 17:21:44     message from client saying card still not on. checked with Sky and account is active and there are no problems with it. emailed client for on screen message to investigate further



2011-11-21 12:09:46     tom anderson called with cc details and package for new customer 4922950741809100 exp 05/13 cvc 855



2011-10-19 11:10:50     box number 4F310A0374611248D



2011-10-18 14:58:35     activated and sent to Chris in Spain



2011-10-10 18:25:21     CARD ORDERED BY ASTRAL ON 5/10/11