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Contract Number 630128401688
Card Number 550 854 186
MultiRoom Number
First NameMR THOMAS
Last NameCLARK
Address32 A BRAYE STREET
AddressSOUTHCOTT HOUSE
AddressALDERNEY
Town / CityGUERNSEY
PostcodeGY9 3XT
Telephone01481714619
Maiden Namejones
Sky Passwordsky246
Date of Birth1967-05-14 00:00:00
e-Mailthomas.clark@post.alderney.ws
Sky Card Number550 854 186
Prev Sky Card Number
Host Fee Paid2012-07-12 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2011-08-15 10:04:55
Modification Date2013-07-29 22:47:21
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamethomasclark67
MySky Passwordclarkboy
Contract StatusOutstanding Balance



2014-02-21 12:16:31     Hi Please confirm that this is the card number 550 854 186 This account has been off with a balance of £136.00 since July 2013 , annual host was also due July 2013. Please advise. Carol



2014-02-21 12:16:18     Please change package to Ent. Extra and sports. My Visa crédit card number is 4973 5599 3038 0829 expire 09/15 sécurité no 916 it Under my name Daniele Baleinadogo. I would like to subscribe to Sky sports pack + Sky entertainment extra. 49pound a month.



2013-07-23 11:57:38     Your Sky TV is suspended Amount owing from last bill £136.00 Payment due on 27 Jul £136.0



2013-07-23 11:21:07     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2013-07-02 10:45:08     Check your information Some of your information may be missing or incomplete. Please check the following items: ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card



2013-06-14 13:03:48     Invoice 14 Jun 2013 Invoice Number: 3352 To: 550 854 186 SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-06-14 13:01:39     SKY CARD DEPOSIT PAID Your transaction was successful. Transaction information Transaction ID 8A1490282X538532N Date and time 14-Jun-2013 12:48:51 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX2227 Total £57.75 GBP



2013-06-14 12:59:57     Invoice 14 Jun 2013 Invoice Number: 3351 To: 550 854 186 SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 14 1.00 SKY CARD DEPOSIT 57.75 57.75 Delete Edit Total £57.75



2013-06-14 12:57:35     ESPN 27 Jun - 26 Jul £10.00 Entertainment Extra with Sports HD 27 Jun - 26 Jul £57.75 ESPN 27 May - 26 Jun £10.00 Entertainment Extra with Sports HD 27 May - 26 Jun £57.75 Yours at no extra cost Sky TV total: £135.50 Additional Charges Show£0.50 Payment due on 27 Jun £136.0



2013-06-14 12:55:12     5131 1133 3493 2227 Expiry date: 12/15 Security number is: 423



2013-05-16 15:03:10     Called sky back up as I don't think the previous sky advisor was aware of the issue, both the sky advisor and his manager said that the serial number was invalid, please could you double check this and get back to me? Regards Charlotte



2013-05-16 14:32:14     client getting error message, phoned sky and sky advisor resent signals to fix this



2013-05-16 13:51:47     paid off osb with cc 2227 and added same



2013-05-16 10:59:45     osb £136.89



2013-05-16 10:55:14     Client has the viewinghelp message can you send the info via uk ip address please Model R006.058.62.00p Version 4f3182 Serial 03438556176 r.id 82 BAC 3D67 thank you karen



2013-03-22 09:59:22     added ent extra



2013-03-22 09:45:05     This client has requested to be on entertainment with sports, espn and HD therefore kids channels are not included in this. At the moment the bills should be £63.25 per month but were slightly higher last month as they added espn on 18-01-2013. In order to add entertainment extra (including kids) it is an extra £5 per month, should I add this? Charlotte



2013-03-20 12:24:35     paid osb 76.20 with cc 5131 1133 3493 2227 Expiry date: 12/15 Security number is: 423 added same] jeni



2013-03-20 11:29:04     osb 76.20 tried to pay with cc 5131 1133 1539 2193, Expiry date is 09/2014 cvc code is 458.. but it declined jeni



2013-01-18 10:59:34     added espn



2013-01-11 11:06:02     paid off osb with cc 2227 and added same



2013-01-11 09:13:10     osb £53.25



2013-01-11 09:10:25     OSM call to upgrade 5131 1133 1539 2193, Expiry date is 09/2014 cvc code is 458..



2013-01-11 09:09:15     EMAIL FROM SIF CUSTOMER HAS NO VIEWING OB ON ACCOUNT Credit Card Declined 25/12/12 £53.25 Payment Received 24/12/12 £53.25 CR Account balance £53.25



2012-08-03 10:39:36     added sports to account



2012-08-03 09:36:49     Paid ob of £127.45 with 5131 1133 1539 2193 09.14 458 And added same



2012-07-16 11:30:20     According to sky this account has no active billing account and unable to access the account., They said it could take up to a week to get this sorted. Was this account ever active? Judging by our records it was but im confused as the account has no billing account and unable to access mysky. Charlotte



2012-07-16 11:16:01     tried to add sports but sky advisor said that there is no payment details on acc, will phone billing department



2012-07-16 10:31:29     call to upgrade .. no osb so got signals sent



2012-07-12 09:36:34     Your transaction was successful. Transaction information Transaction ID 7SP87957FE042272X . Date and time 12-Jul-2012 09:36:37 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX2193 . Total £120.00 GBP



2012-07-10 16:23:13     Emailed SIF to say host is over due



2012-07-03 13:07:16     Check your information Some of your information may be missing or incomplete. Please check the following items: ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2012-07-02 22:03:46     ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card



2012-07-02 22:00:51     Invoice 02 Jul 2012 Invoice Number: 1913 To: 550 854 186 SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 19 1.00 Annual host fee 550 854 186 120.00 120.00 Delete Edit Total £120.00



2012-05-29 13:49:17     downgraded to Entertainment. Still has HD £30.75 a month



2012-05-24 10:55:51     sif asked to downgrade but when i called up she said there was no password so she couldnt access the account. MR TASK TO DOWNGRADE TO ENT PACK



2012-03-01 16:46:58     resent signals as message was wrong card for set top box



2011-10-17 09:36:28     pin number 4186



2011-10-17 09:36:08     payment of £106 made to clear balance using card details.**** **** **19 5010 exp 09/13 cvc 072.



2011-10-17 09:25:19     mysky username - thomasclark67 password - clarkboy sec question - mother born answer - edinburgh



2011-09-06 17:16:29     £100.00 ACTIVATION FEE PAID REC 652 C/C 5010



2011-09-06 17:04:39     V 4F3151 M sysf26.80 S 0352049112 sky world HD package payment : xxxx xxxx 6219 5010 exp 09/13 cvc 072



2011-09-06 16:25:23     thomas.clark@post.alderney.ws



2011-08-22 11:46:34     card in



2011-08-15 10:05:40     CARD ORDERED ON 1 MIX NO HD USING C.C 832686