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Contract Number 630128095415
Card Number 551 693 997
MultiRoom Number
First NameMR JACK
Last NameRAMAGE
Address3 B, SOUTHCOTT HOUSE
AddressBRAYE STREET
Address
Town / CityALDERNEY
PostcodeGY9 3XT
Telephone01481 489 501
Maiden NameTHOMSON
Sky PasswordKANGAROO
Date of Birth1970-04-14 00:00:00
e-Mailjackramage@post.alderney.ws
Sky Card Number551 693 997
Prev Sky Card Number
Host Fee Paid2016-05-25 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2011-08-02 11:55:51
Modification Date2019-11-27 08:12:56
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamejackramage1234
MySky Passwordramageboy
Contract StatusViewing Abroad



2019-11-27 08:11:47     THIS ACCOUNT IS VA WE HAVE RECEIVED AN EMAIL FROM SKY THIS ACCOUNT HAS ALREADY BEEN OFF SINCE AUGUST 2017



2018-06-12 14:50:23     HOST FEE REFUNDED Transaction details Print Payment sent 12 June 2018 at 14:48:33 BST Transaction ID: 96V89413633181141 Payment status: Completed Gross amount -£120.00 GBP 12 Jun 2018 Payment details Gross amount -£120.00 GBP Paid to The recipient of this payment is Unregistered 53R9087736264870L@dcc.paypal.com Note ERROR PAYMENT Funding Source: PayPal Balance Funding Source: -£120.00 GBP - PayPal Account



2018-06-12 12:58:46     emailed carol to refund the host fee i just took as i didnt realise it was cancelled until i had taken the payment



2018-06-12 12:56:34     host fee paid Your transaction was successful. Transaction information Transaction ID 05L551156M630014D Date and time 12-Jun-2018 12:55:56 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2187 Total £120.00 GBP



2017-09-13 13:57:11     13/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630128095415, MANDATE NO 0587 £8.85



2017-09-03 02:37:07     SEPTEMBER FINAL BILL PAID Your transaction was successful. Transaction information Transaction ID 47J023704F793233V Date and time 03-Sep-2017 02:35:20 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2187 Total £46.92 GBP



2017-08-18 09:33:47     Final sub to the client should be £46.92 Final bill for us will be £8.85 Have update monthly reminders and cards CB pays for sheet.



2017-08-18 09:02:15     Cancelled account. Old host was 26-08-2018.



2017-08-17 23:10:02     CUSTOMER EMAILED TO CANCEL ACCOUNT This is to let you know that I would like to terminate my Sky Contract (viewing card 551 693 997).



2017-08-11 09:17:10     11/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630128095415, MANDATE NO 0587 £33.20



2017-08-01 13:40:21     aug sub Your transaction was successful. Transaction information Transaction ID 41389052Y48867619 Date and time 01-Aug-2017 13:38:41 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2187 Total £80.80 GBP



2017-07-15 01:09:58     12/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630128095415, MANDATE NO 0587 £33.20



2017-06-29 17:54:51     july sub Your transaction was successful. Transaction information Transaction ID 0MR427598L177761L Date and time 29-Jun-2017 17:52:58 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2187 Total £80.80 GBP



2017-06-22 22:08:51     2017 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 18R39526X0778064H Date and time 22-Jun-2017 22:06:54 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2187 Total £120.00 GBP



2017-06-13 04:05:09     13/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630128095415, MANDATE NO 0587 £33.20



2017-06-02 21:41:08     june sub Your transaction was successful. Transaction information Transaction ID 00L721684W7536736 Date and time 02-Jun-2017 21:40:01 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2187 Total £80.80 GBP



2017-05-11 18:16:37     11/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630128095415, MANDATE NO 0587 £33.20



2017-05-03 09:03:42     MAY SUB PAID Your transaction was successful. Transaction information Transaction ID 6DN80840U84043124 Date and time 03-May-2017 09:02:28 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2187 Total £80.80 GBP



2017-04-16 22:36:06     12/4/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630128095415, MANDATE NO 0587 £33.20



2017-04-03 10:04:18     April sub paid. Your transaction was successful. Transaction information Transaction ID 31H88728N5223600T Date and time 03-Apr-2017 10:03:19 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2187 Total £80.80 GBP



2017-03-14 13:35:26     13/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630128095415, MANDATE NO 0587 £33.20



2017-03-03 09:10:42     MARCH SUB PAID Your transaction was successful. Transaction information Transaction ID 6TL134374N520204J Date and time 03-Mar-2017 10:09:45 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2187 Total £80.80 GBP



2017-02-15 14:04:42     13/02/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630128095415, MANDATE NO 0587 £33.20



2017-02-03 11:46:25     feb sub Your transaction was successful. Transaction information Transaction ID 3J6915465F229960J Date and time 03-Feb-2017 12:45:57 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2187 Total £80.80 GBP



2017-01-12 11:57:45     11/01/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630128095415, MANDATE NO 0587 £33.20



2016-12-30 08:59:17     Client was charged twice in November. She paid the Sky bill of £80.30 on 11/11/2016 then we took subs on 28/11/2016 £80.80 There is an email on the board to refund her. My subscriptions 11 Nov - 10 Dec £80.00 Additional charges £0.30 Total due 11 Nov £80.30 Payment Received - £80.30 11 Nov What you still owe £0.00 Hi, Sorry for the delay but the office has been closed over the holiday period. I have this evening spoke to Sky re your account, due to the fact you paid twice in November your next payment will not be until the begining of February. Sorry about this it seems to have been a tecnical error at sky. Carol



2016-12-15 14:12:10     January sub paid Your transaction was successful. Transaction information Transaction ID 3FN64860MC581712F Date and time 15-Dec-2016 15:10:14 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2187 Total £80.80 GBP



2016-12-13 14:30:39     13/12/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630128095415, MANDATE NO 0587 £35.78



2016-11-28 08:18:33     NOVEMBER/DECEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 6M1963099M540174W Date and time 28-Nov-2016 09:17:39 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2187 Total £80.80 GBP



2016-11-26 16:08:28     SANTANDER ADDED Your current payment details Payment method: Direct Debit Account holder name: MR JACK RAMAGE Sort code: **-**-28 Account number: ******38 ADMIN DONE TO TAKE MONTHLY SUBS 551 693 997 3rd £80.50 "4751 2400 1368 2187 05/19" ADMIN DONE TO TRY FOR YEARLY OFFER 23/10/2017 ECT



2016-11-25 16:56:42     Client called with the new CC details 4751 2400 1368 2187 05/19



2016-11-25 06:43:56     IF THIS CUSTOMER GETS BACK TO US WITH CURRENT CC PUT EMAIL TO CAROL TO COMPLETE ADMIN



2016-11-24 18:35:09     BILLING AND OFFER INFO Total due 11 Nov £80.30 UPCOMING SUBS 11 December £36.08 11 January £33.50 11 February £33.50 CUSTOMERS CC ON ACCOUNT Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2187 Expiry date: 05/2019 WE DO NOT HAVE THESE PAYMENT DETAILS I HAVE EMAILED CUSTOMER Hi, The credit card we have on file for sky has expired, please can you provide new credit card details. Thank you. Carol CALANDER MESSAGE FOR 2ND JULY 551 693 997 STEVE GOT NEW OFFER ON ACCOUNT BUT WE DO NOT HAVE THE CC PAYING SKY I HAVE EMAILED THIS CUSTOMER FOR NEW CC IF NO REPLY YET PLEASE ADD DUMMY C



2016-11-21 10:10:46     Reactivated account with 60% off for 12 months & HD 50% off for 12 months = £33.20pm.



2016-11-14 14:45:43     Cancelled account to reactivate in a week with maximum discount.



2016-05-25 15:13:07     took host slightly early as cc was going to expire Your transaction was successful. Transaction information Transaction ID 83F804694T6882939 Date and time 25-May-2016 15:11:40 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3530 Total £120.00 GBP



2016-05-25 15:09:35     10 Jun £77.12 Additional charges £0.30 Total due 11 May £77.42 Payment Received - £77.42 11 May What you still owe



2015-06-02 16:17:44     Your transaction was successful. Transaction information Transaction ID 63G76669TE609645V Date and time 02-Jun-2015 16:17:46 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3530 Total £120.00 GBP



2015-05-18 15:39:14     Invoice 18 May 2015 Invoice Number: 7606 To: 551 693 997 sif skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 host fee 120.00 120.00 Delete Edit Total £120.00



2015-02-02 10:08:31     Customer emailed in asking for Sky sports 5 so I've activated it now.



2014-06-02 10:39:24     Transaction information Transaction ID 4N45372044482564H . Date and time 02-Jun-2014 10:14:02 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX3530 . Total £120.00 GBP



2014-05-27 15:47:49     CC Details 4751 2400 1295 3530 05/16 Invoice 27 May 2014 Invoice Number: 5784 To: 551 693 997 SIF skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-04-30 13:08:45     paid osb 67.75 with cc 4751 2400 1295 3530 05/16 440 added same



2013-11-15 16:20:12     Your transaction was successful. Transaction information Transaction ID 99K70008G6085234V Date and time 15-Nov-2013 17:10:00 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3530 Total £67.75 GBP



2013-11-15 16:11:49     Invoice 15 Nov 2013 Invoice Number: 4570 To: 551 693 997 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 67.75 67.75 Delete Edit Total £67.75



2013-11-15 16:06:02     4462 7259 4076 3530 03/16 946



2013-11-15 16:04:30     Billing Period Charges Entertainment Extra with Sports and Movies HD 11 Nov - 10 Dec £67.25 Yours at no extra cost Sky TV total: £67.25 Additional Charges Show£0.50 Payment due on 11 Nov £67.75 Payment Received 11 Nov - £67.75 Account balance £0.00



2013-11-15 16:01:27     This is a SIF card but has only over been charged £100 hosts! Will take deposit



2013-07-01 11:00:22     Your transaction was successful. Transaction information Transaction ID 3R864450YL968831J . Date and time 01-Jul-2013 10:59:32 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX3530 . Total £100.00 GBP



2013-06-04 15:59:48     Hello, On 03 Jun 2013 we sent you Invoice Number: 3252 regarding the annual host fee for your sky card. Please pay this as soon as possible to prevent your services being disabled by our automated system. Regards Charlotte



2013-06-04 10:01:05     CC HAS EXPIRED THIS CARD PAYS SKY I HAVE TRIED EXP 05/15 AND 05/16 PAYMENT DECLINED



2013-06-04 09:59:33     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************6418 Expiry date: 05/2012



2013-06-04 09:54:49     4751 2500 1054 6012 05/13 566



2013-06-03 12:52:55     Invoice 03 Jun 2013 Invoice Number: 3252 To: 551 693 997 pascale.p.d'arbonneau@gsk.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2012-11-02 09:22:49     added hd, now on full pack + hd



2012-07-31 15:46:43     Your transaction was successful. Transaction information Transaction ID 9UE6654590238291T . Date and time 31-Jul-2012 15:47:13 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX6012 . Total £100.00 GBP



2012-07-31 11:20:06     client called with cc details, on board to take host



2012-07-30 08:41:06     Hi, Invoice 1977 was sent to you on 19/07/2012 for payment £100.00 for annual host fee for your sky card , please make payment via the online link , if you prefer we can process payment for you if you provide credit card details. Regards, Carol



2012-07-19 09:16:31     Invoice 19 Jul 2012 Invoice Number: 1977 To: 551 693 997 pascale.p.d'arbonneau@gsk.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 551 693 997 100.00 100.00 Delete Edit Total £100.00



2012-07-19 09:14:26     Invoice 19 Jul 2012 Invoice Number: 1977 To: 551 693 997 pascale.p.d'arbonneau@gsk.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total Total £0.00 INVOICE NEEDS DELETED SAYS ZERO BY ACCIDENT



2012-07-17 13:28:06     Hello, Host fee is overdue on this card. To prevent this card being disabled please can you supply cc details or an email address to send the customer an invoice? Thanks Charlotte



2012-06-11 14:12:35     downgraded to min pack to prompt response for host



2012-06-10 21:33:14     You have successfully changed your TV PIN for viewing card 551693997 NEW PIN 8181



2012-06-10 21:32:19     TRIED TO TAKE PAYMENT FROM C/C WITH EXP 05/15 PAYMENT DECLINED ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2012-06-10 21:29:27     Invoice 10 Jun 2012 Invoice Number: 1816 To: 551 693 997 SIF customer skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 551 693 997 100.00 100.00 Delete Edit Total £100.00



2012-05-29 14:04:35     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************6418 Expiry date: 05/2012



2011-11-30 09:57:18     no osb on account, got signals resent to card,all should be ok now.



2011-11-29 17:16:29     my sky not working, chat not available, couldn't get through on the phone to check what is wrong. got a dead line using billing and technical helplines twice.



2011-08-27 12:29:21     ON 26/08/2011 £100.00 CARD FEE TAKEN REC 459 C/C 6418



2011-08-26 11:23:04     Please activate SYSF26.80 4F31A6 0365246911



2011-08-26 11:14:07     Sky TV £52 Monthly Entertainment Packs Children's Pack, Knowledge Pack, Style & Culture Pack, Music Pack, News & Events Pack Premium Packs Sports 1 Pack, Sports 2 Pack, Sky Sports 3, Sky Sports 4, Movies 1 Pack, Movies 2 Pack, Sky Movies Premiere, Disney Cinemagic Payment summary Total Costs Total monthly cost £52 Your payment details Monthly payment Paying by VI **********966418



2011-08-26 11:11:10     Payment Method: Credit Card Card Type: Visa Card Holder's Name J Ramage Card Number: ************6418 Expiry Date: 05/2012 Date and Time: 26 August 2011, 11:09



2011-08-16 12:28:43     mysky jackramage@post.alderney.ws user jackramage1234 p/w ramageboy sec hospital



2011-08-12 10:05:32     card and box sent to sif



2011-08-12 10:05:06     activated by telephone 4F31A603652469118



2011-08-11 11:50:36     CARD IN



2011-08-02 11:57:01     CARD ORDERED BY ASTRAL ON 1 MIX NO HD USING C.C 57 8286