Transactions

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Contract Number	630113962066
Card Number	589 770 908
MultiRoom Number
First Name	MR JAMES / CAROL
Last Name	HOGG
Address	13 BRAYE STREET
Address
Address	SOUTHCOTT HOUSE
Town / City	ALDERNEY
Postcode	GY9 3XT
Telephone	01481 823 501
Maiden Name	ANDREWS
Sky Password	SUNNY
Date of Birth	1969-04-29 00:00:00
e-Mail	jameshogg@post.alderney.ws
Sky Card Number	589 770 908
Prev Sky Card Number	547 966 457
Host Fee Paid	2015-06-05 00:00:00
Host Fee Due	2000-01-01 00:00:00
Create Date	2011-06-10 10:39:11
Modification Date	2015-12-15 13:12:25
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username	jameshogg1234
MySky Password	football2015
Contract Status	Outstanding Balance

2016-01-08 13:43:34 Come back to Sky and get 50% off any TV Bundle for 12 months. Total due 13 Jan £90.25

2015-12-15 13:12:11 Fee Due Date was:30-12-2015

2015-11-26 13:25:01 osb £91 on this account, host fee of £75 is due if customer returns

2015-10-19 14:51:00 OSB Total due 13 Oct £90.25

2015-06-08 13:30:31 Your transaction was successful. Transaction information Transaction ID 0SM62580E0978181X Date and time 08-Jun-2015 13:30:38 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2960 Total £75.00 GBP

2015-05-17 09:32:26 BT SPORTS ACCOUNT INFO jameshogg@post.alderney.wsAccount number: GB12266926 WAS DEFINATELY CANCELLED

2015-04-16 11:23:50 Floyd Mayweather v Manny Pacquiao Saturday Night 2 May 2015 at midnight £19.95 / 24.95 Booking Confirmed To successfully receive your booking confirmation, please ensure your box is turned on over the next few days. You will be billed for the booking charge on your usual Sky billing date. Please note, this event cannot be recorded or added to the Sky+ planner. Elizabeth Dickinson 11:10 (11 minutes ago) Reply to me Carol Can you book the Mayweather v Pacquiao fight on this card Les

2015-03-16 14:18:39 4150 0100 0292 2960 06/17 846 Invoice 16 Mar 2015 Invoice Number: 7261 To: 589 770 908 Liz Dickenson skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 18 1.00 6 month sky Host fee 75.00 75.00 Delete Edit Total £75.00

2015-03-16 14:10:28 13 Mar - 12 Apr A month in advance Chelsea TV£6.00 MUTV£6.00 Family with Sports & Movies HD£71.25 Free items Total £83.25 Additional charges £0.50 Total due 13 Mar £83.75 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************6644 Expiry date: 10/2017

2015-01-05 12:49:18 Your transaction was successful. Transaction information Transaction ID 3YS21733PL492315B Date and time 05-Jan-2015 13:49:18 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2960 Total £75.00 GBP

2014-11-03 13:31:23 4150 0100 0292 2960 06/17 846 Invoice 03 Nov 2014 Invoice Number: 6709 To: 589 770 908 Liz Dickenson skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 6 Months Host Fee 75.00 75.00 Delete Edit Total £75.00

2014-11-03 13:26:48 13 Nov - 12 Dec A month in advance Chelsea TV£6.00 MUTV£6.00 Family with Sports & Movies HD£71.25 Free items Total £83.25 Additional charges £0.50 Total due 13 Nov £83.75 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************6644 Expiry date: 10/2017

2014-09-09 00:00:34 CUSTOMER QUERYING SKY BILL 13 Sep - 12 Oct A month in advance Chelsea TV£6.00 MUTV£6.00 Family with Sports & Movies HD£71.25 Free items Total £83.25 Additional charges £0.50 Total due 13 Sep £83.75

2014-08-13 12:58:54 added sky sports 5

2014-08-13 12:45:11 Your transaction was successful. Transaction information Transaction ID 9DC38876T5038283A Date and time 13-Aug-2014 12:33:21 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2960 Total £10.00 GBP

2014-08-13 12:27:19 Check your information Some of your information may be missing or incomplete. Please check the following items: You have entered an invalid or partial credit or debit card number. Please check your entry and try again.

2014-08-13 12:23:31 Invoice 13 Aug 2014 Invoice Number: 6275 To: 589 770 908 liz skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 admin 10.00 10.00 Delete Edit Total £10.00

2014-07-15 12:01:01 Your transaction was successful. Transaction information Transaction ID 8GL12914UW410132R Date and time 15-Jul-2014 11:55:54 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2960 Total £79.75 GBP

2014-07-15 11:59:28 Invoice 15 Jul 2014 Invoice Number: 6149 To: 589 770 908 Liz Dickenson skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Sky Card Deposit 79.75 79.75 Delete Edit Total £79.75

2014-07-02 09:49:50 customer did not want to renew bt sports , called bt sports and cancelled subscription.

2014-06-30 16:59:27 Your transaction was successful. Transaction information Transaction ID 1LA98236YA760684J Date and time 30-Jun-2014 16:55:07 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2960 Total £75.00 GBP

2014-06-26 16:11:04 589 770 908 cancel BT Sports as customer does not wish to renew Tue, 1 July,

2014-06-25 17:12:31 Hi Carol, Sorry for the delay. They do not wish to renew their BT Sports after it has expired thank you. Liz x

2014-06-09 09:35:28 Repaired card bk to SD box as customer is very old and cant get the hang of the new HD box VERSION 4E0904 SERIAL 0285294509 MODEL 122_051

2014-05-15 11:25:04 589 770 908 take £75 host fee 4150 0100 0292 2960 06/17 846 Tue, 1 July

2014-04-28 15:02:57 Do not take host £75 until 1 st July CC Details 4150 0100 0292 2960 06/17 846 Invoice 28 Apr 2014 Invoice Number: 5623 To: 589 770 908 Liz Dickenson skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 75.00 75.00 Delete Edit Total £75.00

2014-04-19 19:24:45 CUSTOMER QUERYING BILL Payment Received 13 Mar - £48.75 Payment Received 13 Apr - £48.75 £31.00 PER MONTH DISCOUNT

2014-02-06 12:06:29 Removed on screen message V no 4E3004 S no 0147863583 ID no info

2013-10-23 11:05:09 PAID OFF OB WITH CC 6644 AND ADDED SAME

2013-08-15 13:01:06 after 40 mins of being on hold he sent signals for bt sports and added bt sport hd

2013-08-15 11:40:43 Your transaction was successful. Transaction information Transaction ID 93A94972N0120952G . Date and time 15-Aug-2013 11:20:50 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX6644 . Total £36.00 GBP

2013-08-15 11:35:39 Invoice 15 Aug 2013 Invoice Number: 4008 To: 589 770 908 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 14 1.00 add hd to bt sports package 36.00 36.00 Delete Edit Total £36.00

2013-08-14 15:24:38 got signals resent for bt sports

2013-08-14 14:15:38 Carol This customer has lost BT sports Screen says call to upgrade Payment was taken last week can you have a look at this for us Les

2013-08-09 15:47:23 added bt sport - same details as satclick but password is jameshogg212 and sec q. first dog? buster

2013-08-09 15:28:05 paid upfront for bt sports Your transaction was successful. Transaction information Transaction ID 7WX73242C1464682P Date and time 09-Aug-2013 15:01:33 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6644 Total £250.00 GBP

2013-08-09 15:25:01 Invoice 09 Aug 2013 Invoice Number: 3927 To: 589 770 908 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 BT SPORTS 250.00 250.00 Delete Edit Total £250.00

2013-08-08 21:44:13 Your order Monthly cost Chelsea TV £6 MUTV £6 Sky 3D Free New monthly cost with offers £47.50 New monthly cost without offers £77.75 UPGRADED AS REQUESTED

2013-08-08 21:43:26 Please can you add the following: BT Sports MUFC Liverpool TV Chlsea TV and, please add 3D, Thanks, Liz x

2013-07-30 12:23:15 LIZ CUSTOMERS HOSTS ARE DUE 1 YEAR FROM ACTIVATION £75.00 LIZ GETS £20.00 COMMISSION NEXT HOST FEE DATE WILL BE 6 MONTHS AND WILL BE £75.00 £20.00 TO LIZ

2013-07-30 12:11:02 BALANCE PAID AND THIS CC DETAILS ADDED EMAILED LIZ TO CONFIRM

2013-07-30 11:54:17 Carol New CC Details 4129 8314 2312 6644 10/14 pin 797

2013-07-30 10:02:08 LIZ EMAILED CUSTOMER HAS NO VIEWING Credit Card Declined 14 Jul £71.30 Payment Received 13 Jul - £71.30 Account balance £71.3

2013-07-08 09:36:46 PUT OFFER INFO IN SPREADSHEET

2013-07-08 09:30:40 acc is on full pack with hd with a 50% off offer of tv package so should be paying £59.75 per month but is paying £35.50 so is saving £24.25 per month

2013-07-08 09:25:25 paired card to box without 11th digit of serial number

2013-07-08 09:20:16 Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************2960 Expiry date: 06/2017

2013-07-08 09:11:00 Card 589 770 908 version 4E3004 Serial 0147863583 Old Thompson SKYPLUS HD Software download does not produce 11 th digit Serial or ID number ? Wants 6 pack plus Sports WITH HD ............... 4150 0100 0292 2960 06 / 17 846 FREDERICK WILLIAM MONK Thanks Liz x

2013-06-20 10:17:20 addded dummy cc Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************2516 Expiry date: 04/2014

2013-06-19 10:48:58 CARD TAKEN TO SPAIN BY CB

2013-06-14 17:44:50 NEW CARD 589 770 908 ARRIVED AT THE OFFICE

2013-06-06 20:07:32 BOARD TO DO A GOOGLE CALANDER MESSAGE TO ADD DUMMY CC IN 2 WEEKS

2013-06-06 15:21:17 OSB paid using 5341 1131 9832 6256 02.16 003 reinstated and card re-ordered. Got a discount of 50% for 12 months on sky world package therefore monthly payment is £27.75

2013-06-06 09:40:53 channels have been off for 6 months - male reinstate Any changes you have made to your account will be reflected in this bill This is your final bill for Sky TV because you have removed it from your subscription You may receive a credit on your bill for the services you have removed (as you pay your subscription a month in advance). Help understanding my bill Product changes 12 Jan: removed Entertainment Extra 12 Jan: removed Sky+ Subscription 12 Jan: removed Sky+HD Pack We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Sky TV Hide £35.75 Billing Period Charges Entertainment Extra HD 13 Dec - 12 Jan £35.75 Yours at no extra cost Sky TV total: £35.75 Additional Charges Show £0.50 Payment due on 13 Dec £36.25

2013-06-05 00:26:42 BOARD TO PAY OB AND REORDER CARD

2013-04-30 14:49:52 HOST FEE DUE DATE WAS 16-07-2013

2013-04-30 14:49:07 OSB £36.25

2012-07-09 11:46:41 Error occured when trying to upgrade to full pack. Wait until cust contacts us to upgrade. As no word back on host, guessed exp

2012-07-09 11:38:41 You've Received New Funds! Dear Sky HD Solutions Ltd, This email confirms that you have received a payment for 100.00 GBP from . Receipt ID: 3948-5103-4079-2628 The number above is the buyer's receipt ID for this transaction. Please retain it for your records so that you will be able to reference this transaction for customer service. View the details of this transaction online Payment details Total amount: £100.00 GBP Currency: British Pounds Transaction ID: 9U157011D8257874S Quantity: 1 Invoice ID: 1601

2012-06-12 15:46:24 cc details expired

2012-05-29 10:43:20 DOWNGRADED to entertainment with HD as still in contract. changed pin 3456

2012-05-29 09:14:54 This card is on the full pack, ESPN and HD CC detaisl at sky - Payment method: Credit Card Card type: VISA Card number: ************8405 Expiry date: 04/2012

2012-05-01 16:28:19 Invoice 01 May 2012 Invoice Number: 1601 To: 547 966 457 ronny@skyineurope.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 547 966 457 100.00 100.00 Delete Edit Total £100.00

2011-07-17 15:15:27 Payment Method: Credit Card Card Type: VISA Card Holder's Name James Hogg Card Number: ************8405 Expiry Date: 04/12 Payment Due Date: 13th of each month Date and Time: 17 July 2011, 15:13

2011-07-17 14:58:51 phoned again as the last idiot at Sky hadn't added Sports and movies or ESPN or paired the box

2011-07-16 14:17:16 Added cust cc details 2825 8405

2011-07-16 14:16:16 Can you activate these two cards please with Sky world HD and ESPN Model Number SYSF26.80Version Number 4F3109Serial Number 0374269839Card 547966457

2011-07-16 12:34:09 Payment taken for sale of card rec 3815 c/c 8405

2011-06-14 12:14:42 CARD AND BOX SENT TO RONNIE UPIA

2011-06-13 13:07:48 CARD AND BOX FROM ASTRAL ACTIVATED BY TELEPHONE 4f31d303643749182

2011-06-10 14:15:27 mysky jameshogg@post.alderney.ws user jameshogg1234 p/w hoggboy sec hospital

2011-06-10 10:41:41 CARD IN

2011-06-10 10:41:13 CARD ORDERED BY ASTRAL ON 1 MIX NO HD C.C 132086