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Contract Number 630108334412
Card Number 758 659 551
MultiRoom Number
First NameMRS DENISE & STEVE
Last NameSCOTT
Address9J Greenlaw Road
AddressNewton Mearns
Address
Town / CityGLASGOW
PostcodeG77 6SL
Telephone077 922 99 674
Maiden Namebrown
Sky Passwordsky
Date of Birth1983-06-05 00:00:00
e-Maildenisescott@post.alderney.ws
Sky Card Number758 659 551
Prev Sky Card Number590 216 941
Host Fee Paid2018-09-18 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2011-05-03 09:46:58
Modification Date2020-01-09 13:15:41
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameDENISESCOTT4
MySky Passwordsunshine12
Contract StatusViewing Abroad



2020-01-09 13:15:32     VA card 758 659 551 Replacedwith 823 034 186



2019-12-03 18:29:02     ADDED DUMMY DD Payment method: Direct Debit Account holders name: MRS DENISE SCOTT Account number: ****4647 Sort code: ****03



2019-11-26 00:25:34     POSSIBILY VA MEANTIME I HAVE CANCELLED DD AT BANK EMAIL TO ALDERNEY DEFO VA



2019-11-17 15:52:36     BILLING AND OFFER INFO Payment Received 06th November -£20.50 (Discount £15.00) Offer in Upcoming Months 06th DECEMBER £20.50 (Discount £15.00) 06th JANUARY £20.50 (Discount £15.00) 06th FEBRUARY £20.50 (Discount £15.00) Calendar reminder done to check bills to see when offer ends 20/02/2020



2019-11-06 13:37:45     06/11/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £20.50



2019-10-17 16:15:22     Banking info Variety package paid until October 2020 £36.80 per month



2019-10-17 16:05:44     Card Number 758 659 551 I Year Upfront Paid October 2019 to October 2020 £441.60 (£36.80 P.M.) Annual Fee Paid £120.00 17/10/2019 TRANSFER FROM ELBENK COM B.V. VERLAATWEG 72-L. REF: 0015 2242 696 0249179 £1,143.20



2019-10-14 14:28:11     2019 TO 2020 INVOICE SENT Invoice no.: 1006 Invoice date: 14 Oct 2019 £1,143.20 758 659 551 Annual host fee £120.00 758 659 551 Variety pack October 2019 to October 2020 12 MONTHS @ £36.80 £441.60 758 584 759 Annual host fee £120.00 758 584 759 Variety pack October 2019 to October 2020 12 MONTHS @ £36.80 £441.60 Admin fee £20.00 Total £1,143.20 GBP



2019-10-07 11:27:12     07/10/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £20.50



2019-09-08 15:52:46     I HAVE EMAILED ELBENK TO ASK IF CUSTOMER WANTS TO RENEW 2019



2019-09-06 13:32:49     06/09/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £14.20



2019-08-21 01:13:18     BILLING 6 SEPTEMBER BILL Variety £35.50 Viewing Subscription Discounted -£21.30 Sky+ Subscription FREE Estimated total £14.20 6 OCTOBER BILL £20.50 (£15.00 DISCOUNT) 6 NOV £20.50 (£15.00 DISCOUNT) WILL DO CALANDER TO CHECK OFFER AGAIN MID NOV FOR DEC BILL



2019-08-12 10:30:38     MAY GO OFF NO EMAIL YET TO ALDERNEY



2019-08-07 00:36:39     06/08/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £14.20



2019-07-08 12:21:01     08/07/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £14.20



2019-06-08 11:59:22     06/06/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £14.20



2019-05-08 12:29:38     07/05/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £14.20



2019-04-08 11:31:03     08/04/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £14.20



2019-03-06 10:54:40     06/03/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £13.40



2019-02-06 16:49:37     06/02/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £13.40



2019-01-07 16:03:34     07/01/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £13.40



2018-12-06 11:37:51     06/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £13.40



2018-11-06 20:07:09     06/11/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £13.40



2018-10-13 22:43:18     08/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £13.40



2018-09-19 13:55:08     invoice below is paid host fee and year upfront Transaction ID: 0RL40682MU152864X



2018-09-18 07:43:52     Invoice no.: 0868 Invoice Date: 18 Sep 2018 Amount due: £1,071.20 758 659 551 Annual host fee £120.00 758 659 551 Variety pack October 2018 to October 2019 12 MONTHS @ £33.80 £405.60 758 584 759 Annual host £120.00 758 584 759 October 2018 to October 2019 12 MONTHS @ £33.80 £405.60 Admin fee £20.00 Total £1,071.20 GBP



2018-09-14 08:07:18     EMAIL TO ELBENK Hi, 758 584 759 - Variety 758 659 551 - Variety Please can you tell me if your customer wishes to renew another year and i can forward you an invoice. Thank you. Regards Carol



2018-09-07 10:34:06     Offer auto-renewed by Sky @£13.40 for 12 months. Calendar made.



2018-09-06 09:00:14     06/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £13.40



2018-08-09 14:30:36     08/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £13.40



2018-07-06 08:53:06     06/07/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £13.40



2018-06-06 11:27:15     06/06/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £13.40



2018-05-21 20:29:22     INVOICE PAID Invoice no.:0846 Invoice Date:18 May 2018 Due date:18 May 2018 Amount due: £361.20 Invoice April 2018 to November 2018 8 months Difference in package price per month £1.80 Difference for 8 months £28.80 1 £28.80 £28.80



2018-05-14 14:46:49     Variety £33.50 Viewing Subscription Discounted -£20.10 Sky+ Subscription FREE Bill total £13.40 Payment received -£13.40 Payment received 06 May -£13.40



2018-05-09 10:00:08     09/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £13.40



2018-04-06 10:25:55     06/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £13.40



2018-03-09 09:08:02     07/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £12.80



2018-02-07 21:47:18     07/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £12.80



2018-01-08 10:24:08     Banking info Paid a year upfront December 2017 - December 2018 Variety £32.00/month £33.80 from 19/05/2018



2018-01-08 10:20:03     08/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £15.90



2017-12-16 16:42:42     16/12/2017 CARD PAYMENT TO SKY DIGITAL INTERN,26.40 GBP ON 13-12-2017 £26.40



2017-12-13 17:17:48     Paid OSB of £26.40 with Santander CC(3455) and added Santander DD to account. Upgraded to Variety. 4F701A 04821822240



2017-12-01 13:09:16     Sending this card to Elbenk com to replace 758 652 564 which got lost in the post. Client has paid upfront for 12 months of Variety on this card plus 758 584 759. Invoice 9810 : £1187 New Sky card fee : £120 X2 Variety for 12 months + Deposit + Admin(£50) : £466 Carriage : £15 Invoice 9810 paid via bank transfer. 16/11/2017 TRANSFER FROM ELBENK COM B.V. VERLAATWEG 72-L. REF: 0015 2242 696 0119636 £1,187.00



2017-10-09 08:59:33     NEW CARD ARRIVED 758 659 551



2017-10-06 10:29:51     Reinstated account on original with 60% off for 12 months = £8.80 (no new contract), added dummy d/d, card reordered, changed address from - 19 Island House, English Row, GUERNSEY, GY9 3XT. Due date 6th. Calendar made.



2017-04-28 14:06:09     28/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £9.87



2017-04-25 12:35:51     cc declined for final sub Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2017-04-17 14:59:42     Cancelled account as requested by Carl Host fee due date was 05-07-2017



2017-03-30 21:24:25     29/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00630108334412, MANDATE NO 0700 £37.00



2017-03-24 16:46:38     March sub paid. Your transaction was successful. Transaction information Transaction ID 9D945884PK3210410 Date and time 24-Mar-2017 17:44:30 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3624 Total £62.30 GBP



2017-03-06 16:03:28     PART FEB SUB PAID Your transaction was successful. Transaction information Transaction ID 7XM0319033065662A Date and time 06-Mar-2017 17:02:24 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3624 Total £18.75 GBP



2017-03-06 15:32:09     BILLING AND OFFER INFO Total due 28 Dec £62.30 Total due 28 Jan £62.30 Total due 28 Feb £43.55 Payment Received - £43.55 28 Feb UPCOMING UBS 28 March £37.30 28 April £37.30 28 May £37.30 CUSTOMERS CC AT SKY Your current payment details Payment method: Credit Card Card type: VISA Card number: ************3624 Expiry date: 08/2019 SANTANDER ADDED Your current payment details Payment method: Direct Debit Account holder name: MRS D SCOTT Sort code: **-**-28 Account number: ******38 ADMIN DONE TO TAKE MONTHLY SUBS 590 216 941 24th £62.30 4659 4342 4106 3624 ... 08/2019...NO CVC ADMIN DONE TO TRY FOR OFFER YEARLY



2017-02-23 11:23:05     Reactivated account with 50% off TV for 10 months = £37pm



2017-02-03 14:40:36     Cancelled account so Steve can call back next week for an offer. Moving to Spain for work.



2016-05-18 16:15:09     Your transaction was successful. Transaction information Transaction ID 3YA09010933774607 Date and time 18-May-2016 16:14:19 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3624 Total £120.00 GBP



2016-01-12 10:45:58     Paid OSB £58.25 with c/c ending 36244 & added same for d/d. Gave me offer $16.45 off for 8 months.



2015-09-05 13:14:38     Paid OSB £58.25 with c/c ending 36244 & added same for d/d



2015-09-05 11:14:13     OSB ON ACC £58.25



2015-07-31 19:07:03     CALLED SKY AND BALANCE PAID SERVICES REINSTATED CC ADDED AT SKY



2015-07-31 18:57:40     Pay OB with CC 4659 4342 4106 3624 08/18 047 Carol



2015-07-31 18:15:45     Payment Received - £58.75 28 Jul Credit Card Declined £58.75 29 Jul What you still owe £58.75 CUSTOMER WONDERED WHY HER CHANNELS WERE OFF



2015-05-05 12:14:16     Your transaction was successful. Transaction information Transaction ID 0JT17832KM610933S Date and time 05-May-2015 12:14:47 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3624 Total £120.00 GBP



2015-04-24 16:57:23     Invoice 24 Apr 2015 Invoice Number: 7504 To: 590 216 941 END USER Skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 HOST FEE 120.00 120.00 Delete Edit Total £120.00



2014-05-02 16:46:43     Your transaction was successful. Transaction information Transaction ID 7YE47392JP133321N . Date and time 02-May-2014 16:42:04 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX3624 . Total £120.00 GBP



2014-04-22 16:30:43     CC Details 4659 4342 4106 3624 08/15 403 Invoice Number: 5598 To: 590 216 941end user skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-10-19 18:42:33     PACKAGE IS Entertainment Extra with Movies HD



2013-10-19 18:41:37     ANDY SAID CUSTOMER STILL PAYING TOO MUCH SKY BILL IS £53.75 / MONTH TAKEN FROM ACCOUNT 3624 EXP 08/15 ON 28TH MONTH



2013-10-07 10:04:40     CUSTOMER OF ANDY NOT HAPPY WITH SKY BILL THINKS THEY ARE PAYING TOO MUCH 05/07/2013 PAID £40.09 28/07/2013 PAID £93.72 28/08/2013 PAID £53.68 28/09/2013 PAID £53.75 CARD WAS ACTIVATED 05/07/2013



2013-08-02 16:28:37     This customer has been charged 2 months (July and Aug) £93.72



2013-07-10 15:02:30     THIS CARD IS WITH ANDY



2013-07-05 16:52:39     paid off ob with cc 3624 and added same and put pack on EE with movies and HD



2013-07-05 16:44:56     ob £40.09



2013-07-05 13:37:09     New activation I have already paired it 4f31a2 0333482631B ID 7 2BCD E2E8 4659 4342 4106 3624 08/15 403 EE with Movies and HD End user Pamela pamela4663@hotmail.com 0034 951161112 CB



2013-06-19 10:49:47     CARD TAKEN TO SPAIN BY CB



2013-06-14 17:52:09     NEW CARD 590 216 941 ARRIVED AT OFFICE



2013-06-07 15:46:04     downgraded to ent only and reordered viewing card



2013-06-07 15:38:37     Your current address 6a Southscott House Braye Street GUERNSEY GY93XT Your new address 19 Island House English Row GUERNSEY GY9 3XT



2012-12-12 11:47:18     added new cc Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************4929 Expiry date: 11/2015



2012-07-30 12:35:36     added to SIF pay for spreadsheet



2012-05-30 15:33:58     resent signals for sports channels



2012-05-28 11:09:38     Paid off OSB £71.75 with cust (SIF) cc (470247) added same card to acc for future payments.



2012-05-21 22:13:52     SIF PAY FOR THIS CARD THEREFORE NO HOST DUE



2012-05-16 15:09:22     paid off osb with cc (1128) and added same



2012-05-16 15:05:45     osb £71.75



2012-04-06 11:50:06     secondary user given to Davie Sweeney



2012-04-06 11:13:32     additional user created maxie boy36 pass: pen21979



2012-03-21 16:58:43     paid OSB £71.75 and added cc (0247) karen sifs cc



2012-03-19 22:36:24     Sagar: While I'm sending the signals inform them to keep the sky box on and the viewing card is in the correct slot. You: ok Sagar: I have sent the signals to your box. You: great Sagar: You will get them within 2 minutes to 4 hours. You: thank you



2012-03-19 22:00:49     Hi This is one of Karen?s. OSM wrong card for box. Terri



2012-03-19 22:00:19     Statement date: 14/03/12 Print CSV PDF Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV Billing Period Charges Discounts Sky+ Subscription 28/03/12 - 27/04/12 £0.00 ESPN 28/03/12 - 27/04/12 £9.00 Entertainment Extra with Sports and Movies HD 28/03/12 - 27/04/12 £62.25 Sky TV total: £71.25 Additional Charges £0.50 Payment due on 28/03/12 £71.75



2012-03-12 19:36:49     RICHARD PAYS FOR THIS CARD INVOICE FOR HOST MID APRIL



2012-03-08 15:16:13     Hello, As we have a new payment system we require customer details inorder to send an invoice directly to the customer. A host fee is due on this card. If you would prefer to transfer the invoice tothe customer yourselves we can send the invoice to you. This is a more secure method of payment. Please get back to us when you can, Thankyou, Charlotte



2011-06-15 10:18:35     paid osb £98.69 by c.c 88 5833 added same



2011-05-05 10:52:30     activated SYSF26.09 4F31A5 0334435019 Sky World HD and ESPN cc details 1588 5833



2011-05-05 07:28:24     Host fee taken rec 2263 (885833)



2011-05-03 09:54:49     MY SKY Username DENISESCOTT4 Password sunshine12 Email denisescott@post.alderney.ws Date of birth 14/01/1977 Security question Mother's maiden name? Answer to security question sunshine On a 1 mix pack no HD added, Prime card (5523) on acc Pdd 28th of each month, First payment £20.



2011-05-03 09:49:57     Card and box sent to SIF 28/04/2011



2011-05-03 09:49:14     Card ordered on 1 mix by Alison at Astra