Transactions

DataTable with default features

Contract Number	630107534442
Card Number	616 612 057
MultiRoom Number
First Name	MR Gary/holly
Last Name	DEACH
Address	403 B THE CHASE
Address	WICKFORD
Address
Town / City	ESSEX
Postcode	SS12 9EX
Telephone	0141 649 2223
Maiden Name	GASPER
Sky Password	Banana1
Date of Birth	1972-12-08 00:00:00
e-Mail	gdeach@post.alderney.ws
Sky Card Number	616 612 057
Prev Sky Card Number	602 840 894
Host Fee Paid	2014-10-24 00:00:00
Host Fee Due	2000-01-01 00:00:00
Create Date	2011-04-18 15:15:37
Modification Date	2014-11-08 10:10:46
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username	GDEACH
MySky Password	gasper12
Contract Status	Viewing Abroad

2014-11-10 15:22:49 customer called to say he is very unhappy with our service and does not want to continue

2014-11-08 10:01:42 WHEN CUSTOMER CONTACTS US TO TELL US VIEWING IS OFF THEY WILL NEED A NEW CARD - CB SAYS DARREN HAS A CARD THAT HE OR EDDIE COULD GIVE TO THE BAR CUSTOMER IS A BAR IN BENALMADENA

2014-11-08 09:55:35 HOST FEE DUE DATE WAS: 24-10-2015

2014-11-08 09:54:19 CALLED SKY TO REMOVE HD AND THE CARD HAS GONE OFF FOR VA !

2014-11-06 14:46:19 this card has been given to eric coulton who is a stl customer old card 478 827 173 paired this card to his digibox and added his cc, 4E0701 0060655290 4552 7622 1687 7026 06/16 628 old card no - 478 827 173 he said he had full pack so this card is already on that, but going to get holly to remove hd

2014-11-06 13:43:46 customer called saying he wants his card paired to box but he didnt have the box details he is going to call back i asked where he got this card and his reply was 'i dont know'

2014-11-06 13:40:07 CARD IS OUT TO CB IN SPAIN

2014-10-07 15:26:22 Bills & payments Account number: 630107534442 You have a payment due on the 19 Oct for a total of £22.25 Current billPrevious billsCharges on next bill Statement date: 05 October 2014 Print PDF Sky TV Hide Billing Period Charges Family with Sports & Movies HD 19 Oct - 18 Nov £71.25 Viewing Subscription Discounted 19 Oct - 18 Nov - £49.50 Yours at no extra cost Sky TV total: £21.75 Additional Charges Show£0.50 Payment due on 19 Oct £22.25 Payment will be collected by credit card on 19 Oct Change payment method

2014-09-23 15:27:55 616 612 057 card arrived in stock

2014-09-19 15:09:17 REPLACED THE CARD NUMBER AT TOP BEFORE THIS CARD ARRIVED AS IT IS IMPORTANT WE CHECK THE CORRECT CARD ARRIVES ON MONDAY

2014-09-19 15:07:41 EMAIL TO CAROL TO ASK IF THIS SHOULD BE DOWNGRADED

2014-09-19 14:19:24 NOTE BELOW SHOULD READ : ARRIVED AT TERRYS

2014-09-19 14:17:49 616 612 057 - REORDERED CARD ARRIVED AT OFFICE

2014-09-19 14:17:35 dummy cc added Change payment method Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************9493 Expiry date: 01/2016

2014-09-19 13:01:02 SANTANDER ON THIS ACCOUNT BOARD TO ADD DUMMY CC EVEN THOUGH ON OFFER IS ON

2014-09-19 12:56:56 Hi Can you please cancel the following account with immediate effect: Sky viewing card number 602840894 Thanks Paul Dorbon

2014-09-17 10:44:49 reordered card

2014-09-06 22:11:22 OFFER ON ACCOUNT Family with Sports & Movies HD 19 Sep - 18 Oct £71.25 Viewing Subscription Discounted 19 Sep - 18 Oct - £49.50 Yours at no extra cost Sky TV total: £21.75 Payment due on 19 Sep £21.70

2014-09-06 21:44:19 CUSTOMER CALLED TO SAY HE HAS HAD £175 DEBITED FROM HIS ACCOUNT I HAVE CHECKED AND WE TAKE MONTHLY SUBS NO EXTRA PAYMENTS HAVE BEEN TAKEN HI, I have had a look at your sky account and can only see the following charges with your current card. 19/05/2014 £67.75 19/06/2014 £67.75 19/07/2014 £67.75 22/08/2014 £67.75 Your host fee is due January 2015

2014-08-19 12:19:37 Your transaction was successful. Transaction information Transaction ID 5S0896776U7388155 Date and time 19-Aug-2014 12:01:09 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX5379 Total £67.75 GBP

2014-08-19 12:17:46 Invoice 19 Aug 2014 Invoice Number: 6323 To: 602 840 894 stl skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 monthly sub 67.75 67.75 Delete Edit Total £67.75

2014-07-22 16:43:58 Your transaction was successful. Transaction information Transaction ID 3XN08865R43368326 Date and time 22-Jul-2014 16:38:40 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX5379 Total £67.75 GBP

2014-07-22 16:42:34 Invoice 22 Jul 2014 Invoice Number: 6179 To: 602 840 894 STL skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 July Monthly Payment 67.75 67.75 Delete Edit Total £67.75

2014-06-19 11:07:32 Your transaction was successful. Transaction information Transaction ID 76F94812SV541683L Date and time 19-Jun-2014 11:05:21 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX5379 Total £67.75 GBP

2014-06-19 10:39:24 Invoice 19 Jun 2014 Invoice Number: 5777 To: 602 840 894 skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky subscription 67.75 67.75 Delete Edit Total £67.75

2014-06-04 14:35:36 Customer could not viewing on demand. Called Sky and they have added Sky Any time

2014-05-19 12:05:27 Your transaction was successful. Transaction information Transaction ID 44786266XJ314654E . Date and time 19-May-2014 11:40:09 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX5379 . Total £67.75 GBP

2014-05-19 12:04:19 602 840 894 TAKE MONTHLY SUBS £67.75 5267 5106 2361 5379 01/16 cvv 397 Invoice 19 May 2014 Invoice Number: 5720 To: 602 840 894 STL skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1 1.00 monthly Sub May 67.75 67.75 Delete Edit Total £67.75

2014-05-14 14:13:35 MESSAGE TO CALANDER 602 840 894 TAKE MONTHLY SUBS £67.75 5267 5106 2361 5379 01/16 cvv 397 Mon, 19 May, 05:30 ? 06:30 Repeat: Monthly on day 19

2014-05-14 14:05:14 I HAVE ADDED SANTANDER BANK DETAILS AND WE WILL TAKE MONTHLY SUB THIS CUSTOMER DOES NOT KNOW THERE IS AN OFFER ON THE ACCOUNT Your new payment details: Payment method: Direct Debit Account name: MR G DEACH Sort code: **-**-28 Account number: ******38

2014-05-13 22:09:29 Payment due on 19 May £21.25 Family with Sports & Movies HDYour package has changed name 19 May - 18 Jun £67.25 Viewing Subscription Discounted 19 May - 18 Jun - £46.50

2014-05-12 15:31:24 CUSTOMER QUERYING BILL Hi, I am having a look at your payments to sky and here is a breakdown for you. 09/02 ?46.08 This is the monthly payment on your old card 602 784 548 some channels were off therefore the bill is smaller 17/02 ?84.77 Monthly payment for old card 18/02 ?85.67 Deposit payment for old card 20/03 ?45.23 First payment on new card this payment should be £67.75 04/04 ?6.25 additional payment as incorrect amount taken 20/04 ?26.59 monthly sub to sky again wrong amount should be £67.75 28/04 ?18.84 additional payment as incorrect amount taken Since you have had then replacement card 602 840 894 you have been paying sky incorrect amounts , your bill should be £67.75 for March and April a total of £135.50 , sky have only taken £78.69 above payments are in Euro. I called sky and there is an admin error with this account which they are trying to sort , if you prefer i can add our company bank card to your sky account and collect the correct amount from your credit card as this may be something to do with your credit card , we have found this before with other accounts , if is maybe being flagged up as this same bank card was connected to the account that sky switched off. If you want to continue to pay sky with your own bank card it may be a few months before this error gets sorted. Let me know what suits you best. Carol

2014-04-25 11:13:55 PAIRED TO NEW HD BOX 4F31B0 0380426683 F

2014-03-03 11:55:14 secondary My sky for Peachy Name princess peachy Email ppeachy@post.alderney.ws Number 07995340085 DOB 10/08/1980 Username ZOEZARA2014 Password sunshine

2014-02-27 13:53:29 75% off offer for the next 12 months Current monthly cost £20.75 Package should be £67.25

2014-02-27 13:49:21 Upgraded to sport, movies and full Hd signals all been sent only had half HD package added

2014-02-26 16:09:03 resent signals for sports n movies

2014-02-26 14:42:31 Your TV PIN has been updated Your new PIN is now active.

2014-02-26 14:41:14 CUSTOMER CALLED WANTING TO CHANGE PIN TO 1971

2014-02-26 12:51:19 reinstated acc got offer 75% off full pack +hd for a year paid osb with offer card 599 799 806 added this customers acc to offer spreadsheet and added his cc to acc 5267 5106 2361 5379 01/16 cvv 397

2014-02-26 12:45:40 Activation successful yesYour Sky TV channels will usually be activated in a few seconds, although it could take up to 2 hours.

2014-02-26 12:26:19 NOTE FROM PREVIOUS CARD 5267 5106 2361 5379 01/16 cvv 397 Your transaction was successful. Transaction information Transaction ID 80552620ED053840J Date and time 17-Feb-2014 16:35:40 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX5379 Total £67.25 GBP

2014-02-26 12:17:25 osb £45.60

2014-02-26 12:15:24 eddie has given this card to paul dorman his old card is 602 784 548

2014-02-14 09:42:53 card sold to eddie stl 13/02/2014

2014-01-17 14:52:45 Carol and Chris have taken this card to Spain 18/01/2014

2014-01-14 15:11:16 card arrived as stock 602 840 894

2014-01-14 12:43:30 host fee due date was 19-04-2014

2014-01-14 12:42:14 INACTIVE ACC Any changes you have made to your account will be reflected in this bill Product change 14 Dec: removed Entertainment Extra with Sports and Movies We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Amount owing from last bill £57.00 Sky TV Hide- £9.50 Billing Period Charges Credit for Cancellation of Entertainment Extra with Sports and Movies 14 Dec - 18 Dec - £9.50 Sky TV total: - £9.50 Additional Products and Services Show£0.00 Payment due on 19 Dec £47.50

2014-01-07 15:45:48 chased card but acc has an osb so dont know if they will actually send it but she said it would be here no later than monday so will do a calender for tuesday if terri has not received it call back up

2013-12-13 11:19:26 ORDERED CARD CONFIRMED ADDRESS ADDED DUMMY C.C 5118 4420 3741 9415 01.16

2013-11-13 11:10:44 downgraded to entertainment

2013-11-13 10:58:07 Your current address 1053 Cathcart RoadGLASGOWG429AF Your new address 403b the chasewickfordessexSS129EX

2013-11-13 10:38:47 545 632 994 reorder card as customer wanted to cancel and add dummy CC Fri, 13 December, BOARD TO CHANGE ADDRESS TO ESSEX AND DG PACKAGE

2013-07-11 18:22:12 Your Sky TV channels will usually be activated in a few seconds, although it could take up to 2 hours

2013-04-30 18:42:04 R005.053.70.15p 4F3107 0362776394F 42BB63626

2013-04-29 15:51:24 host paid cash

2013-04-29 15:50:28 Host paid cash

2013-04-15 13:21:58 Sent CB a whatsapp with the customers details for him to contact regarding host fee.

2013-04-13 08:43:21 SENT REMINDER EMAIL TO CB

2013-01-24 20:01:02 This guy paid Chris cash last year 2012 for host although no notes are in Chrs will contact him about host for this year

2013-01-18 16:38:23 end user john lansborough

2013-01-18 16:34:46 Your current payment details Payment method: Direct Debit Account name: Mr G Deach Sort code: **-**-26 Account number: ******71

2012-07-31 16:23:29 pin 2994

2012-07-03 12:21:33 paired to box again

2011-05-05 08:06:38 MY SKY Username GDEACH Reset password gasper12 Email gdeach@post.alderney.ws Date of birth 08/12/1972 Security question Mother's maiden name? Answer to security question gasper On sky world pack with Sky+, DD details on acc (71) Pdd 19th of each month.

2011-04-19 15:31:03 John paid cash

2011-04-19 13:58:13 ADDED D.D 090126 89982171 PIN 2994

2011-04-19 13:04:14 UPGRADED TO SKY WORLD END USER JOHN 07886 074815 FRIEND OF CB

2011-04-19 12:07:45 box in from astral 4F31070362776394F activated by telephone line

2011-04-18 15:16:40 CARD AND BOX ORDERED BT ASTRAL USING C.C 5195 2552 2944 8265 exp 03/14 cvc 816