Transactions

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Contract Number	630093458176
Card Number	572 966 232
MultiRoom Number
First Name	MR DANIEL
Last Name	WOOD
Address	2 Dunscore View
Address	Parksmead, The Chase
Address	Wickford
Town / City	Essex
Postcode	SS12 9EX
Telephone	01242 242120
Maiden Name
Sky Password	SWITCH
Date of Birth	1982-03-01 00:00:00
e-Mail	danielwood@post.alderney.ws
Sky Card Number	572 966 232
Prev Sky Card Number	570 392 498
Host Fee Paid	2014-11-03 00:00:00
Host Fee Due	2000-01-01 00:00:00
Create Date	2011-01-13 13:57:41
Modification Date	2015-02-24 09:39:26
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username	DANIELWOOD12
MySky Password	switch12
Contract Status	Viewing Abroad

2015-02-24 09:39:24 This account is VA now.

2015-02-17 16:59:34 Reinstated on Original with 50% off for 12 months and reordered card. Dummy DD : 08 71 99, 34429728

2014-12-15 13:26:05 Cancelled account as per request. Viewing goes off on 15th of January Final bill on the 10th of January for £18.52 Elizabeth Dickinson 12:34 (20 minutes ago) Reply to me Carol Please can you cancel this card Les

2014-11-03 14:13:50 Your transaction was successful. Transaction information Transaction ID 81A126959X240502R Date and time 03-Nov-2014 15:11:33 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3501 Total £75.00 GBP

2014-08-26 09:34:37 DO NOT TAKE THIS HOST FEE EARLY!!!1 Invoice 26 Aug 2014 Invoice Number: 6385 To: 572 966 232 Liz skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 HOST FEE 75.00 75.00 Delete Edit Total £75.00

2014-08-26 09:32:46 ACC ACTIVE Total due 10 Aug £68.91 Payment Received - £68.91 11 Aug Account balance £0.00

2014-07-28 18:43:11 Your transaction was successful. Transaction information Transaction ID 45700312FD4763625 Date and time 28-Jul-2014 18:39:23 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3501 Total £67.75 GBP

2014-07-28 18:41:15 Invoice 28 Jul 2014 Invoice Number: 6187 To: 572 966 232 Liz skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Sky Card Deposit 67.25 67.25 Delete Edit Total £67.25

2014-07-28 18:40:50 Your monthly subscriptions cost£67.25 Includes any offers you have but does not include additional charges such as calls or Sky Store purchases.

2014-03-14 14:36:43 HOST FEE IS DUE 04/11/2014, THEN £75 EVERY 6 MONTHS AFTER THAT; EMAIL LIZ TO CHECK IF OK BEFORE YOU TAKE PAYMENT AND LIZ GETS £20 COMMISSION FOR EACH HOST FEE

2013-11-04 16:13:37 activated card V: 4F31B0 S: 0380724236E VC: 572 966 232 ID: C 3B18 C6B5 Neave 4627 2620 3078 3501 01/15 125 Package: Full HD 3D

2013-10-25 13:24:22 card given to liz dickenson 20/10/2013

2013-10-11 16:17:38 carol retrieved this card from michael

2013-06-24 12:12:51 ACC cancelled. final bill 10th £13.68

2013-04-08 19:28:28 MICHAEL PAID 1 YEAR UPFRONT APRIL 2013 TO APRIL 2014

2013-03-15 16:31:17 Invoice 15 Mar 2013 Invoice Number: 2892 To: Michael montana3939@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 17.00 Annual Sky Card Host Fee 100.00 1700.00 Delete Edit 2 8.00 6 month Host Fee 50.00 400.00 Delete Edit 5 4.00 6 month Host fee for 4 cancelled cards 50.00 200.00 Delete Edit Total £2300.00

2013-03-10 13:17:03 INVOICE 1177 HAS BEEN DELETED

2012-11-21 16:12:46 removed hd

2012-11-21 10:57:32 mysky created

2012-11-21 10:19:52 removed hd

2012-11-20 22:59:16 HD WAS ON THIS CARD FOR OVER A YEAR PRIOR TO REINSTATING BOARD TO CALL SKY AGAIN AND GET THIS REMOVED

2012-11-20 11:32:19 Entertainment Extra HD 10/11/12 - 09/12/12 £36.75 Sky+ Subscription 09/10/12 - 09/12/12 FREE Entertainment Extra HD 10/10/12 - 09/11/12 £36.75 Entertainment Extra HD 09/10/12 - 09/10/12 £1.22 Sky TV total: £74.72 Payment due on 10/11/12 £74.72 Payment Received 10/11/12 £74.72 CR Account balance £0.00

2012-11-20 10:13:10 Active Acc on Entertainment Extra HD, Sky+. £36.75 with £10.25 hd. Pdd 10th of every month. Payment method: Direct Debit Account name: Daniel Wood Sort code: **-**-60 Account number: ******37

2012-11-19 08:46:50 UNABLE TO REMOVE HD TILL OCT 12 MONTH CONTRACT.

2012-11-16 14:41:46 paired 0038132852 0F0501 need a male to remove hd

2012-11-16 14:25:37 Serial No.0038132852

2012-11-15 16:10:47 CARD NEEDS PAIRED FOR MICHAELS CUSTOMER AND CORRECT CHANNELS ADDED AWAITING INFO FROM MICHAEL

2012-11-12 19:19:56 MICHAEL WANTS A NEW DD ADDED TO ALL CARDS: Your new payment details: Payment method: Direct Debit Account name: Daniel Wood Sort code: **-**-60 Account number: ******37

2012-10-26 12:55:55 MICHAEL WANTS ALL CARDS ON SAME DD: Your new payment details: Payment method: Direct Debit Account name: Daniel Wood Sort code: **-**-60 Account number: ******84

2012-10-25 14:42:23 £50 already taken for host, other £50 to be taken in june 2013

2012-10-24 19:25:22 Any changes you have made to your account will be reflected in your next bill Thank you for adding Sky TV to your subscription You are charged from when your product is installed or activated, or your subscription begins. Product change(s): 09/10/12: added Entertainment Extra 09/10/12: added Sky+ Subscription 09/10/12: added Sky+HD Pack This bill was generated before you made changes to your account; the effect of these changes will be shown on your next bill. Amount owing from last bill £34.25 Payment due on 10/10/12 £34.25 Payment Received 09/10/12 £34.25 CR Account balance £0.00

2012-10-19 15:31:04 SENDING CARD TO MICHEAL FROM GIBRALTAR

2012-10-13 23:22:47 Payment due on 10/10/12 £34.25 Payment Received 09/10/12 £34.25 CR Account balance £0.00 Next payment at sky due 10/11/2012 please add to Calander to add dummy cc 01/11/2012 Sell this card ASAP

2012-10-11 16:53:11 on ent extra with hd Your current payment details Payment method: Credit Card Card type: VISA Card number: ************9562 Expiry date: 06/2014

2012-10-11 16:49:49 572 966 232 has arrived at office Card Number 570 392 498 Previous Card 536 157 530

2012-10-10 16:50:19 ne wcard arrived at Terry's 572 966 232

2012-10-09 12:23:19 paid osb £34.25 by c.c 2668 9562 06/14 198 and reordered card

2012-10-08 21:32:01 NOTE FOR JAMIE TO REORDER THIS IRISH CARD AND CC PROVIDED IF THERE IS A BALANCE

2012-07-17 10:31:20 REFERRING TO PREVIOUS CLIENT: HI The client has another card, not with us now.

2012-07-11 14:00:01 SENT TO RONNIE UPIA

2012-07-10 14:05:39 This new card we got in today with a balance because we changed to dummy cc , I would call sky an Nd ask for a credit , this card was first reordered in march and we only just got it , tell them you have paid since march and have had no viewing. Carol

2012-07-10 11:19:35 OSB £34.25

2012-07-10 11:16:46 new viewing card arrived 570 392 498

2012-07-06 12:10:04 HI Got this reply Hello, we sent M Johnston invoice number 1177 on 06-02-12. This invoice was not paid therefore the card was disabled by our automated system. If your client wants to pay the overdue host fee we can send out a new viewing card. If you had to send out a new viewing card surely the old one was cancelled. Terri SIF CUSTOMER NOT HAPPY AS THEY HAVE STILL BEING CHARGED FOR THIS ACCOUNT THEY ASSUMED IT WAS CANCELLED AS WE WERE UNABLE TO GET IT ACTIVATED

2012-07-06 09:44:12 ADDED DUMMY CC AS SIF'S CUSTOMER WAS STILL PAYING FOR CARD Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************9415 Expiry date: 01/2016

2012-07-05 15:35:03 PHONED AND CHASED UP CARD

2012-07-05 15:13:06 Rajeeb: Thank you once again, for you patience. Rajeeb: I have taken the advice from my manager in this issue. Rajeeb: As we have send the viewing card for several times , and every time the card is not reaching you, and I see that on the last time the card is some how stuck in the Viewing card department. Rajeeb: I will provide you the direct number and please call this number, and they will connect you to the viewing card department, and the issue will be resolved. Rajeeb: Will that be okay? Rajeeb: Customer Services - 08442 41 41 41 Rajeeb: Please call this number and they will be happy to help you. Rajeeb: I am very sorry as I was unable to resolve your issue, as the issue is not under my remit, please accept my apologies for that.

2012-07-04 22:13:12 BOARD TO CHASE CARD UP

2012-05-22 14:32:49 CHASED UP CARD

2012-05-22 14:31:37 CHASED UP CARD

2012-05-22 12:45:04 BOARD TO CHASE UP CARD

2012-05-10 11:49:06 chased card again, last one was sent special delivery and obviously wasnt signed for

2012-04-20 14:44:56 chased up card again

2012-04-06 12:34:04 chased up card, it hadnt even been requested properly, sending another one

2012-04-06 10:27:15 GMAIL TO CHASE THIS CARD UP

2012-03-22 14:53:05 reordered card to new address

2012-03-22 09:23:04 My Home Move application Print this page Reference number: 0322 A7HJ 990 12476 Please quote this number if you need to contact Sky about your Home Move. Sky services you are moving TV & Boxes Address detailsYour current address 347 High StreetCHELTENHAMGloucestershireGL503HSYour new address 2 DUNSCORE VIEWPARKSMEAD , THE CHASEWICKFORD ESSEXSS12 9EX Your contact details Your contact number01242242120 Your email address

2012-03-22 08:05:53 Chris , Charlotte ordered a new card at 347 C HIGH STREET , CHELTENHAM , do you need thie address changed and reordered ? Carol

2012-03-09 10:57:16 sif contacted us due to card not authorised .. replied saying the host fee is overdue and we will send a new card if host fee is paid.

2012-03-02 11:19:19 REORDERED CARD DUE TO IGNORING THE HOST INVOICE

2012-03-02 11:00:54 where was your mother born? glasgow

2012-02-06 14:51:25 Last note should have been 'for host fee'

2012-02-06 13:31:50 sent invoice 1177 for activation fee

2012-02-03 09:25:51 chnaged pin to 4796

2012-02-02 16:20:46 Hi, Still waiting on the customers details on this one so we can invoice them for annual host. Do you have customer information? Please let us know if client no longer requires sky and we will cancel the account. Regards Charlotte

2012-01-17 12:56:44 Emailed SIF - Still waiting on the customers details on this one so we can invoice them. Do you have any information?

2011-07-25 10:44:54 paid osb £24 c.c 60 0034 added same

2011-07-25 09:18:01 osb £24

2011-05-04 06:14:39 added sky+ facility

2011-04-29 15:19:40 added variety mix to package.

2011-04-29 09:31:44 Repaired to new box SYSF26.09 4F3107 0362988372

2011-04-15 12:55:01 MY SKY Username DANIELWOOD12 Reset password switch12 Email danielwood@post.alderney.ws Date of birth 01/04/1982 Security question Mother's maiden name?Answer to security question switch Added style & Culture to customers pack

2011-04-15 11:02:59 Additional Products and Services Debit Adjustment 14/03/11 £159.80 Debit Adjustment 14/03/11 £91.30 Subtotal: £251.10 Sky have taken this in error and are having it refunded into the customers cc ASAP. next months bill and so on will be at the normal £22 a month

2011-03-23 15:11:24 client only wants News&Events, knowledge, kids so removed channels not added at skys end 31 days notice from the 20.03.2011 to remove var+movies pin 7530

2011-03-20 20:32:58 Model A2P0705 4F2104 0092654837 Package News&Events, knowledge, kids, cc details 30 6655 paid osb £80 added same

2011-03-20 19:52:42 REC FOR PAYMENT FOR NEW CARD ACTIVATION IS 1931 , C/C 6655

2011-03-18 11:57:41 payment taken £100.00

2011-02-09 22:36:17 EMAIL SENT TO SIF AS CARD NOT YET ACTIVATED

2011-01-27 09:19:15 4f310503624265115 536 157 530 CARD AND BOX SENT TO SIF

2011-01-21 12:53:30 4f310503624265115 card and box in from beamrite

2011-01-13 13:59:02 CARD AND BOX ORDERED FROM BEAMRITE ON MOVIES 1 +VAR ON C.C 419061