Transactions

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Contract Number 630090674320
Card Number 703 179 424
MultiRoom Number
First NameMISS ANDREA
Last NameCLIFFORD
Address185a The Chase
Address
AddressWickford
Town / CityEssex
PostcodeSS12 9EX
Telephone0141 6372738
Maiden NameClifford
Sky Passwordwater
Date of Birth1974-05-19 00:00:00
e-Mailandreaclifford@post.alderney.ws
Sky Card Number703 179 424
Prev Sky Card Number599 001 765
Host Fee Paid2015-03-11 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2010-12-20 14:53:13
Modification Date2016-01-26 13:15:34
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernameandreaclifford2468
MySky Passwordcliffordgirl
Contract StatusOutstanding Balance



2016-01-26 13:15:05     Fee Due Date was:03-04-2016



2016-01-26 13:14:39     Latest bill Amount owing from previous bill £76.25 Total due 20 Jan £76.25



2015-04-17 10:07:56     Set pin to 1234



2015-04-09 09:30:00     BT Sports account number: GB14857604



2015-04-07 16:37:23     Added BT Sports all details the same as MYSKY except password for online is cliffordgirl1 Your order details Order date 07/04/2015 Order number BTCZZA003002044846



2015-04-07 16:28:26     Your transaction was successful. Transaction information Transaction ID 1MN121815M775260X Date and time 07-Apr-2015 16:28:28 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8028 Total £60.00 GBP



2015-04-07 16:26:53     Invoice 07 Apr 2015 Invoice Number: 7357 To: 703 179 424 TSW skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Admin for adding BT Sports 60.00 60.00 Delete Edit Total £60.00



2015-04-02 11:03:48     Activated on Full + HD + 3D. Paid OSB of £22 with customers CC and paired to box. 4f310b 03747627257 4659 2207 0491 8028 04/18 432



2015-03-13 13:54:29     CC details for NSAT customer : 4659 2207 0491 8028 04/18 432



2015-03-13 13:51:00     Card replaces 584 970 743 NSAT Full, HD, 3D 4f310b 03747627257 Host due 03/04/16 Invoice 02 Mar 2015 Invoice Number: 7180 To: 584 970 743, 585 129 877 NSAT skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 584 970 743 NSAT Renewal 120.00 120.00 1.00 585 129 877 NSAT Renewal 120.00 120.00 Total £240.00 Your transaction was successful. Transaction information Transaction ID 74E99984SH4969612 Date and time 11-Mar-2015 11:27:03 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8028 Total £240.00 GBP



2015-02-24 14:13:16     Card sent today to CB in Spain by DPD tracking 6160446501



2015-02-20 14:46:47     20 Mar: added Original



2015-02-20 11:26:30     Card in office, nothing was done about the downgrade with immediate effect, I had credits applied to account to cover Variety with sports and movies bill. Half an hour on the phone for that but if not the bill would have been too high for a client to pay it.



2015-02-19 09:34:53     Replacement card arrived at Terry's 599 001 765 > 703 179 424



2015-02-17 14:39:56     SKY REFUSED TO TAKE CHANNELS OFF WITH IMMEDIATE EFFECT TRYING TO SAY MY FIRST BILL WILL BE £86 ABSOLUTELY REDICULOUS SERVICE SHE IS SENDING A FORM FOR SOMEONE TO LISTEN INTO CALLS AND THEN DECIDE WETHER SPORTS AND MOVIES CAN BE TAKEN OFF WAS ON PHONE FOR 45 MINS ABSOLUTE JOKE



2015-02-17 14:21:03     reinstated on original ( stupid idiot added variety sports +movies had to get taken off with immediate effect) reordered card and added dummy cc



2014-09-29 10:47:13     cancelled account down 31 days notice



2014-09-28 17:36:55     Payment Received 20 Sep - £59.25 Payment Received 20 Aug - £57.70 Payment Received 20 Jul - £55.25 Yes, I had noticed that sky had deducted ?464.71 from my account a few days ago and this was why I questioned this as the card was only taken for 12 months even though we only needed it for six months. I can send card back on Tuesday but the ?464.71 would need to be credited back to my account.



2014-09-28 11:39:49     THIS CUSTOMER THINKS HE IS DUE OF OVER 400 EURO NOT SURE WHY I HAVE EMIALED HIM TO EXPLAIN



2014-09-27 17:44:02     CUSTOMER EMAILED WANTING TO CANCEL DOWN THIS ACCOUNT Good morning Carol, Yes I can Confirm the notice. Can you please let me know the arrangements for where the card should be sent? And also the arrangements for the credit please. Many thanks Best Regards Greg BOARD TO CANCEL DOWN ON MONDAY CUSTOMER WILL SEND CARD BACK TO US



2014-07-07 18:38:13     emailed customer for OSM



2014-07-07 18:33:53     CUSTOMER EMAILED IN TO ASK TO REINSTATE THIS ACCOUNT THIS ACCOUNT IS STILL ACTIVE I HAVE EMAILED HIM BACK Variety with Sports & MoviesYour package has changed name 20 Jul - 19 Aug £54.75 Sky TV total: £54.75 Additional Charges Show£0.50 Payment due on 20 Jul £55.25 Payment will be collected by credit card on 20 Jul



2014-03-31 14:56:58     Your transaction was successful. Transaction information Transaction ID 1RB28168UH693003H . Date and time 31-Mar-2014 14:25:39 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX6442 . Total £120.00 GBP



2014-03-20 15:06:35     CC details 4976 5211 0215 6442 04/14 446 Invoice 20 Mar 2014 Invoice Number: 5465 To: 599 001 765 D&C skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-02-04 15:20:56     Your transaction was successful. Transaction information Transaction ID 9CC55099YC526604M Date and time 04-Feb-2014 15:53:55 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6442 Total £54.75 GBP



2014-02-04 15:17:22     Invoice 04 Feb 2014 Invoice Number: 5252 To: 599 001 765 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 54.75 54.75 Delete Edit Total £54.75



2014-02-04 15:13:35     Sky TV Hide Billing Period Charges Entertainment Extra with Sports and Movies 20 Jan - 19 Feb £54.75 Viewing Subscription Discounted 20 Jan - 19 Feb - £4.00 Sky TV total: £50.75 Additional Charges Show£0.50 Payment due on 20 Jan £51.25 Payment Received 20 Jan - £51.25 Account balance £0.00



2013-11-22 12:59:34     stopped downgrade and added movies



2013-11-22 12:49:21     paired card to box Amstrad Model 550.060 Version No 4F080A Serial No 0149832523



2013-11-22 12:31:31     Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************6442 Expiry date: 04/2014



2013-11-22 12:16:27     4976 5211 0215 6442 04/14 446



2013-11-14 11:39:43     Sending this card to End user to replace 589 378 173 as viewing abroad. Sent today via post office to - FAO Greg Voice ( Ariela crn ) C/O YMC Via M.Coppino, 433 55049 Viareggio I T A L Y



2013-11-07 11:52:28     599 001 765 Add DUMMY CC details to this acc if card has not been sold. Fri, 22 November Cust CC details are on acc at the moment (9731) 03/15



2013-11-07 11:12:21     Entertainment pack Pdd 20th Nov £30.41 CC on acc (9731) 03/15



2013-11-07 11:08:33     NEW CARD ARRIVED 599 001 765



2013-10-31 15:29:06     REORDERED VIEWING CARD



2013-10-31 14:57:57     Your current address 83/2 Newlands Road GLASGOW G432JP Your new address 185a The Chase Wickford Essex SS12 9EX



2013-10-30 17:32:54     CLIENT WANTS TO CANCEL THIS CARD SO DOWNGRADED TO ENT ONLY



2013-02-25 12:54:35     Your transaction was successful. host fee taken



2013-02-18 14:21:45     Invoice 18 Feb 2013 Invoice Number: 2798 To: 537 520 454 D&C skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-02-15 14:27:19     acc active



2013-02-15 14:26:51     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************9731 Expiry date: 03/2015



2013-01-10 10:28:41     called up and cancelled box nation as this wasnt done .. no more payments will come off clients account and channels will go off on 27th jan



2012-11-30 10:46:14     phoned up pay wizard got refund for inactive account (3-7 days) .. they disabled access to second pay wizard account and confirmed that box nation is cancelled on this account



2012-11-29 16:37:14     phoned pay wizard to cancel inactive subscriptoin and get credited but it rang out 0844 855 7888



2012-11-29 16:29:26     Boxnation should now be active on your clients account however as we had to reinstate the previous account it has therefore taken another £20 out of the card number ending in 9731. I will now focus on cancelling the inactive boxnation account and try get this amount credited. Sorry for the inconvenience, Charlotte



2012-11-29 16:24:38     REINSTATED OLD ACCOUNT WITH NEW CC DETAILS ... I WILL NOW TRY AND CANCEL CURRENT PAY WIZARD SUBSCRIPTION AND TRY GET AMOUNT CREDITED



2012-11-29 15:54:38     box nation isnt working because the previous box nation account should of been reinstated instead of a brand new account being made up ... man at boxnation was very unhelpful and told me to cancel the newest pay wizard account and reinstae the old one but i was unable to do this



2012-11-28 14:56:04     added to gcalender to cancel boxnation in 1 month



2012-11-28 14:54:53     added new cc at sky Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************9731 Expiry date: 03/2015



2012-11-28 14:51:37     You?re in... Congratulations! You're now part of the BoxNation community - the new home for boxing fans. Your channel will be activated as soon as possible, however due to the high demand being experienced this can take up to four hours. To ensure there is no delay when sending your signals please ensure...



2012-11-28 11:36:31     Hi Banny, Still getting the message Sorry, there was a problem with your payment and it could not be processed. Please check your payment details below. the details im trying to add are 5476 5900 0274 9715 3/14 523 are these correct? Jeni



2012-11-26 16:37:25     couldnt add payment details was saying failed so emailed banny for new cc



2012-11-26 16:36:13     had problems with paywizard account so created another one all the exact same details apart from username is now andreaclifford1@post.alderney.ws



2012-11-26 15:55:37     Box Nation - Unable to use this account for this transaction as the postcodes do not match. Please use a different account or log-in to update your details.



2012-09-06 10:39:00     paid off osb with cc 9731 and added same



2012-09-05 14:37:52     payment failed again when trying to pay off ob When trying to pay the balance it says authorisation failed, the sky advisor said to to check with the bank as there seems to be a block? Charlotte



2012-09-04 15:59:45     Please supply cc details to pay off osb of £53.39, cc ending in 9715 declined. Regards, Charlotte



2012-09-04 15:37:58     Your Sky TV service is suspended Please pay £53.39 and then update your payment method Credit Card Declined 18/08/12 £53.39 Payment Received 17/08/12 £53.39 CR Account balance £53.39



2012-09-04 15:37:23     Card off, call to u/g, pls re instate asap, thanks Best regards, Dave Bannister



2012-07-16 11:56:09     BOXNATION CANCELLED Your payment agreement has been deleted successfully. Please note you may have payments outstanding or due until your subscription ends. You currently have no subscriptions set up in PayWizard



2012-07-13 15:23:07     added box nation, phone number 0141 6372738 password strawberry mmn brown pin 0454 mobile 07897293870 You?re in... Congratulations! You're now part of the BoxNation community - the new home for boxing fans. Your channel will be activated as soon as possible, however due to the high demand being experienced this can take up to four hours. To ensure there is no delay when sending your signals please ensure... ?Your viewing card is inserted into your digital box ?You avoid using interactive TV services ?You do not remove the viewing card after signal has been sent



2012-05-21 17:11:56     Priemier Sports number 0871 663 9000 OSB £6.99 plus £12.99 to re activate. £7.99 each month after that (749715)



2012-05-21 15:24:05     sky have given us a software download to try and resent signals. Hope fully viewing comes back on



2012-04-26 16:00:18     inv 1519 paid



2012-04-26 15:58:11     Transaction ID 63X81670XV6883749 . Date and time 26-Apr-2012 15:57:58 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX9715 . Total £100.00 GBP



2012-04-19 10:50:05     Invoice 19 Apr 2012 Invoice Number: 1519 To: 537 520 454 fridaymorn@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 537 520 454 100.00 100.00 Delete Edit Total £100.00



2012-04-03 15:57:34     Invoice 03 Apr 2012 Invoice Number: 1429 To: 537 520 454 fridaymorn@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Total £100.00



2012-03-30 10:08:15     EMAILED 16/03/2012 WITH NO RESPONSE SO ADDED TO CANCEL SPREADHSEET



2011-06-13 14:11:27     Payment Method: Credit Card Card Type: MasterCard Card Holder's Name a clifford Card Number: ************9715 Expiry Date: 03/14 Payment Due Date: 20th of each month Date and Time: 13 June 2011, 14:11



2011-03-14 16:38:40     Thank you for your subscription. We have received your details and will be processing your subscription shortly. Please keep your Sky card in your set top box, and keep it switched on until the channel is activated. Thank you for subscribing to Premier Sports.



2011-03-07 16:02:33     Added customers cc to acc (749707)



2011-02-28 22:04:26     HOST PAID REC 1797 C/C 9707



2011-02-09 16:30:10     Active on 3 mix pack with sky+ and espn, CC details on acc (9707) Pdd 20th of every month



2011-01-04 12:31:44     repaired and resent signals



2011-01-03 15:42:31     9FOA04 0146264053, pkg 3 mix, var, music & news + sports & ESPN cc 749707



2010-12-31 09:48:43     my sky andreaclifford@post.alderney.ws user andreaclifford2468 pass cliffordgirl security primary cancelled mag



2010-12-20 15:14:58     CARD AND BOX IN FROM WILSON CARD SENT TO REPLACE 382 465 979



2010-12-20 14:54:36     Card given to Wilson to activate in box