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Contract Number 621452038063
Card Number 713 462 588
MultiRoom Number
First NameMR BRIAN/amy
Last NameQUINN
AddressPLOT 131 THE CHASE
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01523 547874
Maiden NameDEVLIN
Sky PasswordSOOTY
Date of Birth1962-09-15 00:00:00
e-Mailbrianquinn@post.alderney.ws
Sky Card Number713 462 588
Prev Sky Card Number703 325 548
Host Fee Paid2018-06-07 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2010-09-01 12:43:24
Modification Date2019-04-29 21:23:01
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameBRIANQUINN3
MySky Passworddevlin12
Contract StatusActive



2019-04-29 21:22:59     OFF SINCE JUNE 2018 HOST FEE DUE 07-06-2019



2019-02-14 06:24:33     Billing info Feb 2019 Account suspended



2018-06-20 20:10:47     MESSAGE ON SCREEN IS VIEWING CARD NOT AUTHORISED CB SAID THIS NEED REACTIVATED AT SKY SKY NOW CLOSED TASK TO STEVE TOMORROW THIS HAS ALREADY BEEN DONE I HOPE WE DO NOT NEED A NEW CARD SENT OUT



2018-06-20 19:26:44     RESENT SIGNALS AGAIN



2018-06-13 15:20:06     resent signals over the phone if this doesnt work need to reorder



2018-06-13 11:23:03     James Kimberly messaged to pair card and box 4F31A9 03800298819 82BF30192 Paired online



2018-06-10 10:41:37     JAMES MESSAGED AGAIN CHANNELS STILL NOT ON OSM MESSAGE IS CARD IS NOT AUTHORISED ADVISE IS TO UNPLUG BOX REINSERT CARD CB CALLED JAMES I HAVE PAIRED CARD AND BOX AGAIN



2018-06-09 18:11:06     JAMES K MESSAGED CUSTOMER STILL HAS NO VIEWING WHEN I LOOKED AT MYSKY IT IS SAYING THAT THEIR IS STILL A BALANCE I CALLED SKY AND WAS TOLD THERE IS A TECNICAL ISSUE HOWEVER THEY HAVE RESENT SIGNALS TO BOX I HAVE MESSAGED JAMES TO CONFIRM IF VIEWING ON



2018-06-07 14:10:07     Had account reinstated for & OB of £221.24 written off & got a small discount - £71.00pm. Reinstated on previous package BOX/SPOR/MOV/HD. A one-off £10 admin fee applies next month. Added cust c/c for future payments 4672 1080 0705 8324 EXP 10/20 CVC 930



2018-06-07 10:24:42     2018 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 8HD81220JU3453154 Date and time 07-Jun-2018 10:24:21 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8324 Total £120.00 GBP



2018-06-06 21:56:31     James Kimberly whats app messages are not very clear i am going to ask him to confirm he wants the account reinstated If he does i would call sky and get them to waive the balance and reinstate without offer and add customers CC HOST FEE IS DUE TAKE THAT FIRST Pair to box 4F31A9 03800298819 8 2BF30192 Activate sports movies HD CC 4672 1080 0705 8324 EXP 10/20 CVC 930



2018-06-06 21:51:02     BILLING Unpaid amount carried to 27 Feb - 26 March £56.50 Unpaid amount carried to 27 Mar - 26 Apr £66.50 Unpaid amount carried to 27 Apr - 26 May View next bill £201.24 I AM NOT SURE WHY THIS OB IS SO HIGH MAYBE IF THE ACCOUNT IS REINSTATED THE BALANCE WILL NOT BE AS MUCH



2017-12-18 10:07:17     James Whatsapped in to cancel this account. The account is in contract until 2019 so I have added dummy DD details and processed the December sub as the final bill. This card will now go into an outstanding balance to be reinstated and reordered at a later stage. Host fee due date was 23-03-2018 08 71 99 34429728 Your transaction was successful. Transaction information Transaction ID 5V389613EK575893J Date and time 18-Dec-2017 11:06:57 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX5233 Total £80.80 GBP



2017-12-18 09:11:59     New CC details for monthly subs and host. 5223 9600 0151 5233 04/20 510



2017-11-29 11:51:02     29/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621452038063, MANDATE NO 0418 £39.00



2017-11-16 09:53:31     nov sub Your transaction was successful. Transaction information Transaction ID 4VA69738KR309880M Date and time 16-Nov-2017 10:48:58 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £80.80 GBP



2017-10-27 10:16:06     27/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621452038063, MANDATE NO 0418 £39.00



2017-10-18 14:10:10     oct sub Your transaction was successful. Transaction information Transaction ID 1X1261068T262331P Date and time 18-Oct-2017 14:07:46 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £80.80 GBP



2017-09-28 11:27:12     27/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621452038063, MANDATE NO 0418 £45.23



2017-09-20 19:14:09     SEPTEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 2G030119GH334780C Date and time 20-Sep-2017 19:11:52 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £80.80 GBP



2017-08-31 11:19:06     30/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621452038063, MANDATE NO 0418 £69.26



2017-08-29 15:34:13     New offer: 50% off TV for 12 months & 50% off HD for 18 months = £39.00pm. There's also a one off £10 admin fee!



2017-08-20 08:03:43     AUGUST SUB PAID Your transaction was successful. Transaction information Transaction ID 1KC34200224500007 Date and time 20-Aug-2017 08:01:36 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £80.80 GBP



2017-07-28 20:45:47     27/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621452038063, MANDATE NO 0418 £43.00



2017-07-19 12:32:01     july sub Your transaction was successful. Transaction information Transaction ID 5U880680V69257137 Date and time 19-Jul-2017 12:29:53 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £80.80 GBP



2017-06-30 01:24:17     28/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621452038063, MANDATE NO 0418 £43.00



2017-06-20 23:25:08     JUNE SUB PAID Your transaction was successful. Transaction information Transaction ID 7RF21204PH7515741 Date and time 20-Jun-2017 23:23:21 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £80.80 GBP



2017-05-30 13:10:04     30/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621452038063, MANDATE NO 0418 £43.00



2017-05-19 15:47:51     may sub Your transaction was successful. Transaction information Transaction ID 3YU23719AT694764D Date and time 19-May-2017 15:46:19 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £80.80 GBP



2017-04-27 11:49:49     27/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621452038063, MANDATE NO 0418 £43.00



2017-04-21 13:39:12     April sub paid. Your transaction was successful. Transaction information Transaction ID 4AA29871E85951942 Date and time 21-Apr-2017 13:37:55 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £80.80 GBP



2017-04-08 14:12:45     Your transaction was successful. Transaction information Transaction ID 692198741P937761N Date and time 08-Apr-2017 14:11:45 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £120.00 GBP



2017-03-30 20:58:45     29/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621452038063, MANDATE NO 0418 £43.00



2017-03-29 12:14:01     Paired card to box. 4F3134 04833575284



2017-03-20 11:30:12     Paired card to box. 4F3134 04833575284



2017-03-20 10:33:47     march sub Your transaction was successful. Transaction information Transaction ID 0DU252275B166141B Date and time 20-Mar-2017 11:32:26 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £80.80 GBP



2017-03-02 22:12:18     01/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621452038063, MANDATE NO 0418 £41.75



2017-02-20 15:03:54     feb sub Your transaction was successful. Transaction information Transaction ID 8HD473523B277453P Date and time 20-Feb-2017 16:02:43 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £80.80 GBP



2017-01-27 11:07:51     27/01/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621452038063, MANDATE NO 0418 £41.75



2017-01-18 14:45:20     jan sub Your transaction was successful. Transaction information Transaction ID 8EL50299BH729634L Date and time 18-Jan-2017 15:44:43 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £80.80 GBP



2016-12-30 16:17:28     DECEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 8FG949701X4457636 Date and time 30-Dec-2016 17:16:14 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £80.80 GBP



2016-12-30 16:15:32     NOVEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 4EC1109513412231H Date and time 30-Dec-2016 17:14:15 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £80.80 GBP



2016-12-30 14:35:15     30/12/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621452038063, MANDATE NO 0418 £41.75



2016-11-30 10:01:50     29/11/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621452038063, MANDATE NO 0418 £41.75



2016-10-28 10:47:07     27/10/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621452038063, MANDATE NO 0418 £41.75



2016-10-20 10:40:23     October sub paid. Your transaction was successful. Transaction information Transaction ID 3MN694424C794673K Date and time 20-Oct-2016 10:37:20 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £80.80 GBP



2016-09-28 13:29:37     28/09/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621452038063, MANDATE NO 0418 £26.53



2016-09-20 13:33:13     sept sub Your transaction was successful. Transaction information Transaction ID 3A476081Y9866204F Date and time 20-Sep-2016 13:31:30 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £80.80 GBP



2016-09-05 11:43:11     OFFER - 50% off TV for 12 months without a new contract. Sept - £87.58. Oct £41.75



2016-08-30 10:12:57     30/08/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621452038063, MANDATE NO 0418 £56.50



2016-08-29 15:48:41     Cancelled account to get rejoining discount next week



2016-08-23 09:18:29     Repaired card and box again.



2016-08-22 10:58:43     Your transaction was successful. Transaction information Transaction ID 9XB364815J3796350 Date and time 22-Aug-2016 10:48:35 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £80.00 GBP



2016-08-11 09:00:21     Paired card to box. 4F3134 04833575284



2016-07-28 10:07:38     27/07/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621452038063, MANDATE NO 0418 £56.50



2016-07-20 11:31:31     july sub paid Your transaction was successful. Transaction information Transaction ID 1GA064856Y091013A Date and time 20-Jul-2016 11:30:29 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £80.00 GBP



2016-06-29 11:07:13     29/06/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621452038063, MANDATE NO 0418 £56.50



2016-06-20 10:55:10     June sub paid. Your transaction was successful. Transaction information Transaction ID 68734199N7036025T Date and time 20-Jun-2016 10:53:55 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £80.00 GBP



2016-06-10 10:00:35     10/06/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621452038063, MANDATE NO 0418 £56.39



2016-05-27 14:18:04     May sub paid with new CC details. 4659 2202 6302 9126 03/18 149 Your transaction was successful. Transaction information Transaction ID 9NT50388UN434762E Date and time 27-May-2016 14:16:28 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9126 Total £80.00 GBP



2016-05-20 10:56:07     Sub declined from client's CC. Added CC to Sky to ensure we don't lose any money on this account. Have sent James a Threema message to ask for new CC details. Invoice 20 May 2016 Invoice Number: 9074 To: 713 462 588 Sky Riviera skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 May sub 80.00 80.00 Delete Edit Total £80.00



2016-04-29 11:54:01     Added Santander and set up calendar reminders for monthly subs



2016-03-28 22:25:59     UPCOMING SUBSCRIPTIONS 27TH APRIL £90.90 27TH MAY £56.69 27TH JUNE £56.90 CALANDER DONE TO ADD SANTANDER ON 30TH APRIL FOR 5 MONTHS AS OFFER ON ACCOUNT



2016-03-28 15:16:40     Repair was done ok but not the upgrade. So I upgraded to Full + HD PIN 2588. Got offer £56.13 for 6 months instead of £75.75



2016-03-25 09:35:13     Had a CRF raised on Wednesday to get the box paired and package upgraded to Full+HD. Still hasn't been sorted and Sky now say it can take upto 72 hours for a CRF to be resolved so have set a calendar to check account on Monday.



2016-03-23 10:40:28     Activated card for James Kimberley. Need to chase up the upgrade to Full + HD as it wouldn't let me do it online and the guys on the phone were having problems upgrading it too. 4F3134 04833575284 Full + HD 5409 6400 0000 1551 02/18 329 Deposit paid. Invoice 23 Mar 2016 Invoice Number: 8954 To: 713 462 588 Sky Riviera skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Sky card deposit 75.75 75.75 Delete Edit Total £75.75 Your transaction was successful. Transaction information Transaction ID 46559417C70866124 Date and time 23-Mar-2016 11:26:49 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1551 Total £75.75 GBP



2016-03-23 10:24:40     Old client has been paying bill since November when Steve reordered it and didn't add dummy CC despite the reminder I set had requesting that. I've changed the payment details to the new clients CC now but we may have a problem if the old client realises these payments were still coming out or if he claims them back from Sky.



2015-12-10 14:40:30     Card being sent to James Kimberley today. James Kimberley 52 Blvd james wylie Antibes 06160 France



2015-11-18 15:36:16     card now in office



2015-11-16 11:11:45     Card arrived at Terry's Old:703 325 548 New:713 462 588



2015-11-13 09:24:16     Card reordered.



2015-10-13 16:09:03     Downgraded to Original only and set calendar to reorder card on 13/11/2015 as client wants to cancel.



2015-09-18 16:04:29     Signals resent for Sky+



2015-09-18 09:19:19     Repaired again to 4F310D, 0375498888B



2015-06-15 13:45:51     Paid OSB of £66.60 with clients CC. 4106 2805 4305 3030 09/19 058



2015-06-15 09:21:13     OSB of £66.60 on account. Client's CC keeps declining despite him asking us to retry.



2015-04-02 11:58:55     Activated on Family with Sports + HD 4106 2805 4305 3030 09/19 058 4F310D 0375498888B Invoice 02 Apr 2015 Invoice Number: 7349 To: 703 325 548 DSV skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Sky card deposit 62.75 62.75 Delete Edit Total £62.75 Your transaction was successful. Transaction information Transaction ID 4P412642NM280593X Date and time 02-Apr-2015 11:51:40 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3030 Total £62.75 GBP



2015-04-02 10:57:03     CB HAS GIVEN THIS CARD TO DARREN DEPOSIT TO BE TAKEN ON ACTIVATION



2015-03-20 16:45:14     Sending to Spain with CB



2015-02-27 10:46:01     Card in office



2015-02-26 10:00:57     Replacement card arrived at Terry's 542 412 036 > 703 325 548



2015-02-24 09:57:02     Reinstated on Original and reordered card, cleared balance for free. Dummy DD : 08 71 99, 34429728



2014-06-27 15:02:05     Cant re order as customer has left a OB of £42.16



2014-06-27 14:24:24     BOARD TO REORDER AND ADD DUMMY CC



2014-06-02 17:18:58     DOWNGRADED TO ORIGINAL



2014-04-28 15:51:28     542 412 036 add dummy CC details and reorder card cust wants viewing cancelled. Card should have already been downgraded Fri, 27 June



2014-04-28 15:50:11     542 412 036 downgrade this card as customer wants to cancel the the minimum pack Fri, 30 May



2014-04-28 15:48:12     Deleted Invoice Number: 5617



2014-04-28 15:40:11     Customer Robin robin_dunsterville@hotmail.com called unhappy with having to pay £120 a year. Says she has 2 sky cards and boxes the other not from us, works a lot better and guy comes out if any problems. no charge and no annul fee She wants to CANCEL account from 1st July as moving.



2014-04-28 11:43:22     END USER USUALLY PAYS VIA PAYPAL Invoice 28 Apr 2014 Invoice Number: 5617 To: 542 412 036 End User lauren_dunsterville@hotmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-12-17 10:37:46     Sky TV £67.25 £0.50 Payment due on 20 Dec £67.70



2013-08-01 10:44:41     Robin Dunsterville 004963711300360



2013-06-05 21:40:14     HOST FEE PAID You received a payment of £100.00 GBP from Robin Dunsterville (robin_dunsterville@hotmail.com)



2013-06-05 09:21:20     emailed invoice to end user



2013-06-04 22:15:38     skyhdsolutions 22:09 (6 minutes ago) Reply to robin_dunsterv. Dear Mr Dunsterville, I am writing to regarding the above Sky card. We normally deal with Axel however I believe is off work sick at the moment. The annual fee is due and we are not getting a reply from Axel. I thought I would try contacting you direct to find out if you want to continue with this card. Please get back to me as soon as possible as the card is due to be cancelled soon.



2013-05-01 16:08:20     Invoice 01 May 2013 Invoice Number: 3111 To: 542 412 036 mail@axel-sat.de From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 542 412 036 100.00 100.00 Delete Edit Total £100.00



2013-05-01 16:05:58     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************4284 Expiry date: 12/2012



2013-04-30 13:05:25     invoice Axel



2012-07-29 15:01:18     pin is 1642



2012-07-11 16:28:30     upgraded back to Entertainment Extra with Sports and Movies HD



2012-07-11 09:07:36     Invoice Number: 1664 paid



2012-07-09 09:54:08     Thank you for your payment of £100.00.



2012-06-07 13:32:42     C/C DECLINED FOR DOST Check your information Some of your information may be missing or incomplete. Please check the following items: ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2012-06-07 13:29:49     C/C WE USED FOR OFFERS 4500 0301 0891 3959 12/12 346



2012-05-29 10:17:07     changed pin to 1642



2012-05-29 10:16:49     took off Entertainment Extra with Sports and Movies HD and downgraded to entertainment pack



2012-05-08 16:40:21     Invoice 08 May 2012 Invoice Number: 1664 To: 542 412 036 mail@axel-sat.de From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 542 412 036 100.00 100.00 Delete Edit Total £100.00



2012-05-08 14:27:18     emailed twice for end user details



2012-05-03 10:34:11     Hello, a host fee is due on this card. Do you have end user information so that we can send the client an invoice? Thank you Charlotte --



2012-04-30 10:24:10     Sky TV £62.25 Billing Period Charges Discounts Sky+ Subscription 20/04/12 - 19/05/12 £0.00 Entertainment Extra with Sports and Movies HD 20/04/12 - 19/05/12 £62.25 Sky TV total: £62.25 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 20/04/12 - 20/04/12 £0.50 Additional Charges total: £0.50 Payment due on 20/04/12 £62.75 Payment Received 17/04/12 £62.75 CR Account balance £0.00



2012-04-30 10:23:04     Hi Axel, Card 542 412 036. New c/c details have been added to this account, according to sky this account is active , can you please tell me what the onscreen message is and on what channels. Regards, Carol



2012-04-30 10:20:58     NEW C/C DETAILS ADDED Payment Method Changed Print Receipt Your monthly payment method has been changed. We'll send you a confirmation email shortly. Information Please print and retain for your records. Payment Method: Credit Card Card Type: Visa Card Holder's Name MR B QUINN Card Number: ************4284 Expiry Date: 12/2012 Payment Due Date: 20th of each month Date and Time: 30 April 2012, 10:20



2012-01-18 09:47:54     Hi Axel, Card 542 412 036 , you did request for it to be cancelled and Jamie sent you an email to say it was contracted for 1 year and could not be cancelled until Sep 2011 , we received another email from you in July, the card was sold onto a new customer and it was paired and new c/c details added 25/07/2011 , the host fee due date was not changed , apologies for this , host is not due until July 2012. Do you have customer information ?



2011-11-29 16:35:48     pin number set to 1234 as requested on email



2011-11-21 18:09:03     nov offer taken. rec 2664. c/c 3959. OFFER COMPLETE



2011-10-20 14:15:54     oct offer taken rec 1866 cc 3959



2011-09-21 16:30:49     september offer taken. rec 1087. c/c 3959



2011-08-17 20:31:41     AUG OFFER TAKEN FROM CORRECT C/C REC 202 C/C 3959



2011-08-17 20:24:23     NEW C/C DETAILS HAVE BEEN ADDED TO THIS ACCOUNT , AUG OFFER WILL HAVE TO BE REFUNDED IF CUSTOMER COMPLAINS



2011-08-17 19:24:57     AUG OFFER TAKEN REC 201 C/C 4412



2011-07-25 15:16:02     took £100 from axels cc rec num 4079 cc(1359)



2011-07-25 15:00:31     NEW CLIENT PAIRED CARD ON SKY WORLD WITH NONE REC HD BOX ADDED C.C 913959 PIN 2428



2011-07-17 22:26:07     2ND OFFER £20.25 TAKEN REC 3857 C/C 4412



2011-07-06 16:51:46     Admin taken to cancel acc rec 3525 (011359)



2011-07-06 16:13:53     unable to cancel till sept 2011



2011-06-20 14:38:28     Offer taken rec 3034 (104412) £35.23



2011-06-20 12:38:07     Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************4412 Expiry Date: 01/13 Payment Due Date: 20th of each month Update Payment Details



2011-06-20 12:37:20     Sky+ Subscription 20/06/11 - 19/07/11 £0.00 Entertainment Pack with Movies Pack 20/06/11 - 19/07/11 £40.50 Viewing Subscription Discounted 20/06/11 - 19/07/11 £20.25 CR Entertainment Pack with Movies Pack 28/05/11 - 19/06/11 £30.05 Viewing Subscription Discounted 28/05/11 - 19/06/11 £15.03 CR Credit for Cancellation of Entertainment Pack with Movies Pack 28/05/11 - 19/06/11 £30.05 CR Subtotal: £5.22



2011-01-28 09:23:25     EMAIL FROM AXEL ALL WORKING FINE



2011-01-20 10:24:17     new 542 412 036 sent to axel



2011-01-19 10:59:28     card received at Terrys



2011-01-17 08:48:43     CHASED CARD UP AND CHANGED ADDRESS FROM 126 CHURCH ROAD WF6 2QS



2011-01-01 14:19:54     Host Paid £100 1482



2010-12-31 08:53:10     reordered card for axel client as it would not repair still saying wrong card for box



2010-12-30 08:36:00     resent signals for sky+ box



2010-12-29 13:56:55     MY SKY Username BRIANQUINN3 Password devlin12 Email brianquinn@post.alderney.ws Date of birth 15/09/1962 Security question Mother's maiden name? Answer to security question devlin Active acc on Movies world pack with sky+,CC on acc (4412) Payment due date 20th of every month



2010-12-29 12:45:29     PAIRED CARD TO SKY+ BOX 9F2224 0289780587 6.3.16



2010-12-27 15:26:56     was still on an HD box do had pairing done again.



2010-12-24 09:25:01     PAIRED CARD AGAIN TO STANDARD BOX



2010-09-20 11:25:14     ACTIVATED AND PAIRED ON STANDARD ON MOVIES WORLD ADDED C.C 104412



2010-09-09 12:45:40     ** HOST FEE TAKEN 15.03.10 £100 REC 8180 **



2010-09-09 12:45:26     replaces 521 772 111 viewing abroad sent to axel



2010-09-09 12:28:21     NEW 531 992 428



2010-09-01 12:46:54     ORDERED CARD ON VARIETY PAID £19.50 BY PRIME 418501 ADDED SAME