Transactions

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Contract Number	621432491275
Card Number	714 147 659
MultiRoom Number
First Name	MISS OLIVE DIANNE
Last Name	GREEN
Address	109d
Address	the chase
Address	wickford
Town / City	essex
Postcode	SS12 9ex
Telephone	0208 4133042
Maiden Name	FLEET
Sky Password	SKY
Date of Birth	1963-07-16 00:00:00
e-Mail	olivegreen2@post.alderney.ws
Sky Card Number	714 147 659
Prev Sky Card Number	607 396 421
Host Fee Paid	2012-05-30 00:00:00
Host Fee Due	2000-01-01 00:00:00
Create Date	2010-07-27 12:43:24
Modification Date	2015-12-22 10:43:53
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username	OLIVEGREEN2
MySky Password	fleet12
Contract Status	Card out to Future Sat

2015-11-16 12:24:53 Card sent to Tom Dempsey

2015-10-01 13:20:46 Card in office.

2015-09-29 11:32:07 Card arrived at Terry's 607 396 421 > 714 147 659

2015-09-26 11:17:46 Card reordered

2014-05-31 12:41:11 Repaired multi room card 607 396 421 for Eddie Moon to box 4F31B0 03802902692

2014-05-08 10:42:09 RECEIVER ID B 2BD8 61 AA CARD AND BOX PAIRED ONLINE

2014-05-08 10:38:55 Family with Sports & Movies HDYour package has changed name 16 May - 15 Jun £67.25 Yours at no extra cost Sky TV total: £67.25 Additional Charges Show £0.50 Payment due on 16 May £67.75 Payment will be collected by credit card on 16 May

2014-05-08 10:34:43 I HAVE PAIRED THIS CARD AT THE VILLA V 4F31A4 S 0332196041B

2014-04-22 09:51:03 CARD HAS BEEN GIVEN TO LUIGI TEMPORARILY AS HIS IRISH CARD 377 038 112 WENT OFF FOR VA - WE ARE WAITING ON A REPLACEMENT CARD FROM TOM AND THEN GET IT BACK ON

2014-04-17 15:02:27 paired card with sky hd box 4f7005 03780792784

2014-04-15 22:19:07 Stock card in Spain paired to box in villa main bedroom V 4F3127 S 03826639038 Company CC added UPGRADED TO FULL PACK PLUD HD

2014-04-15 19:17:08 ADDED COMPANY CC Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************4992 Expiry date: 02/2016

2014-04-11 13:17:26 card out as stock spain

2014-04-03 11:01:52 NOTE BELOW SHOULD READ 607 NOT 697, CARD ARRIVED AT OFFICE

2014-04-01 12:09:22 new card arrived at terrys 697 396 421

2014-03-28 16:01:40 ADDRESS HAS UPDATED AT MYSKY REORDERED VIEWING CARD SKY ARE PUTTING A CREDIT ON THE ACCOUNT FOR LOSS OF VIEWING

2014-03-27 10:53:03 Your current address 2068 Fanton AvenueWickfordEssexSS129LF Your new address 109d the chasewickfordessexSS129EX

2014-03-26 22:36:53 BOARD TO CHANGE THIS ADDRESS TO THE CHASE AND REORDER THIS CARD

2014-01-30 12:13:54 Hello, Unfortunately this account is in contract until April with entertainment extra plus therefore I was unable to fully cancel this account. However, I did take the movies off and HD. Chris suggested that you get the viewing card back from the client and resell this otherwise we can cancel it down fully on 22/03/2014. Regards Charlotte

2014-01-30 12:10:08 tried to cancel this account but it is in contract with ent extra + until april so downgraded to ent etxra +

2013-09-25 14:45:58 528 064 033 - Active acc on Entertainment Extra+ with Movies HD, Payment due date 16th of every month £53.75. Host fee due April 2014

2013-04-26 14:59:13 DO NOT TAKE HOST FEE EARLY FIRST HOST FEE 1 YEAR AFTER ACTIVATION AND THEN £75.00 EVERY 6 MONTHS

2013-04-22 09:44:23 Version: 9F3002 Serial No: 02896151849 Card No: 528 064 033 ID No: F 2B20 DA45 Package: Entertainment Extra & Movies Plus HD Facility. Pin for Movies to: 2121 Paymemt Details: 4571 2104 0810 2230 03/17 120 Billing 16 May £95.45, June £53.25

2013-04-21 20:13:19 Please can you activate this card. The card is in the box ready. I said it would be tomorrow morning. Version: 9F3002 Serial No: 02896151849 Card No: 528 064 033 ID No: F 2B20 DA45 Package: Entertainment Extra & Movies Plus HD Facility. Please change Pin for Movies to: 2121 Paymemt Details: Birthe Andresen 4571 2104 0810 2230 03/17 120 Customer wants to pay 12 months in advance with the above Credit Card. I will contact her in 11 months to see if she wishes to proceed for a further 12 months, if not, we can give a months notice at that point. Thanks Liz x

2013-02-27 21:10:58 Product change(s): 21/01/13: removed Entertainment Extra with Sports and Movies 21/01/13: removed Sky+ Subscription 21/01/13: removed Sky+HD Pack THIS CARD IS CANCELLED DOWN AND IS IN HOUSE IN SPAIN AS STOCK

2013-01-29 19:55:37 THIS CUSTOMER HAS BEEN GIVEN CARD MULTIROOM CARD 577 825 409 AS A REPLACEMENT CB COLLECTED THE ORIGINAL CARD ON THIS ACCOUNT CARD 528 064 033 , THIS CARD IS FOR RESALE IN SPAIN

2013-01-24 12:07:36 CB will collect this card from the customer to reinstate and resell A new card will be given to her will confirm new card number tomorrow We have to collect monthly subs as customer only has a Spanish bank account She g Has paid 2 months subs into cb bank December and January

2013-01-08 10:26:34 Chris can you look at satclick notes i am not sure if this account should be cancelled. Carol

2012-12-21 10:34:06 client is now receiving channels apart from channel 5

2012-12-21 10:16:23 also, acc was active after ob was paid so reinstated acc

2012-12-21 10:15:10 cancelled acc at CB's request at 31 dyas notice, couldnt get an offer

2012-12-20 18:21:59 Paid OB with clients friends cc 4751300055639287 01/15 812 and added same. She is using friends cc because her cc keeps failing. So dont use this cc again. I am going to supply her a multiroom card and get her to pay monthly into my account. so this card will need to be cancelled 31 days notice.

2012-12-04 14:26:02 OSB £65.25 ON THIS ACCOUNT. CUSTOMERS CC WILL NOT ADD (8051) SHE IS GOING TO CALL BACK WITH HER HUSBANDS CARD AND SEE IF THAT WORKS. I HAVE ADVISED HIS SKY TAKE VISA, MASTERCARD, MISTRO OR SWITCH

2012-11-13 13:03:45 CALLED SKY WITH VISA CARD PROVIDED BY CLIENT BUT THEY DONT ACCEPT IT, CALLED CLIENT AND ADVISED, THEY WILL CALL US BACK.

2012-11-08 09:17:25 client called saying her sky isnt on, i explained she needs to provide a card to pay off osb - she is calling back

2012-11-07 15:19:47 if this customer calls back, tell her i tried to call back several times but couldnt get through, her cc declined for the osb again, it has declined now about 6 times! tell her she needs to provide another card as we cant try that one again( all its doing is wasting our time)

2012-11-07 13:01:08 this card declined AgAIN for osb...4917 7199 1348 8051 09/16 775 visa

2012-11-07 12:17:24 Sky TV Hide details£64.75 Billing Period Charges Discounts Sky+ Subscription 06/10/12 - 05/11/12 FREE Entertainment Extra with Sports and Movies HD 06/10/12 - 05/11/12 £64.75 Sky TV total: £64.75 Additional Charges Show details£0.50 Payment due on 06/10/12 £65.25 Credit Card Declined 04/10/12 £65.25 Payment Received 03/10/12 £65.25 CR Account balance £65.25

2012-11-07 12:16:26 Billing Period Charges Discounts Sky+ Subscription 06/08/12 - 05/10/12 FREE Entertainment Extra with Sports and Movies HD 06/09/12 - 05/10/12 £64.75 Entertainment Extra with Sports and Movies 01/09/12 - 05/09/12 £8.79 Sky+HD Pack 06/08/12 - 05/09/12 £10.25 Entertainment Extra with Sports and Movies 06/08/12 - 31/08/12 £43.61 Sky TV total: £127.40 Additional Charges Show details£0.50 Payment due on 06/09/12 £127.90 Payment Received 03/09/12 £127.90 CR

2012-10-22 11:00:16 customer is going to check with her bank

2012-10-22 10:58:16 spoke to an advisor and tried to pay osb but it declined twice

2012-10-22 10:48:09 automated service would not accept card as it said it wasnt a visa, maastercard etc, i called end user to double check card and it is correct so i will phone up to speak to an advisor

2012-10-22 10:44:34 osb £65.25 pay with cc 4917 7199 1348 8051 09/16 775 jeni

2012-07-24 14:19:15 paid off osb with cc 8051 and added same

2012-07-24 14:05:40 automated service would not accept card as it said it wasnt a visa, maastercard etc, i called end user to double check card and it is correct so i will phone up to speak to an advisor

2012-07-24 13:36:24 Credit Card Declined 04/07/12 £62.75 Payment Received 03/07/12 £62.75 CR Account balance £62.75

2012-07-24 13:25:47 603305328 Jamie end user phone number, called today no viewing

2012-05-30 21:57:53 This email confirms that you have received a payment for 100.00 GBP from . Receipt ID: 0354-5336-3989-0690 The number above is the buyer's receipt ID for this transaction. Please retain it for your records so that you will be able to reference this transaction for customer service. -------------------------------------------------------------------------------- View the details of this transaction online Payment details Total amount: £100.00 GBP Currency: British Pounds Transaction ID: 9DR29618C5741734J Quantity: 1 Invoice ID: 1715 Buyer:

2012-05-30 11:49:07 Invoice 30 May 2012 Invoice Number: 1715 To: 528 064 033 D+C skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 528 064 033 100.00 100.00 Delete Edit Total £100.00

2012-03-22 16:38:52 client called as channels were off. paid off balance of 62.75 and added same

2011-12-13 15:12:32 Payment Method: Credit card Card Type: Visa Card Holder's Name: olive green Card Number: ************8051 Expiry Date: 09/2012 cvc 931

2011-08-17 10:48:19 paid osb £62.75 by c.c 488051 added same

2011-05-31 22:38:38 HOST PAID REC 2555 C/C 8051

2011-05-17 16:20:53 MY SKY Username OLIVEGREEN2 Password fleet12 Email olivegreen2@post.alderney.ws Date of birth 16/07/1963 Security question Mother's maiden name? Answer to security question fleet Cant get into my sky asking to verify CC detail when do so an error appears.

2011-02-24 11:13:07 added cc details to acc and resent signals to acc (488051)

2011-02-22 13:52:21 Paid off OSB £62.75 with customers cc (488051)

2011-02-22 13:43:33 OSB £62.75 on this acc End user Jamie 0034 603 196 593

2010-09-03 15:36:09 paid osb £121.50 by c.c 48 8044, added same

2010-08-06 16:06:40 ACTIVATED CARD ON SKY WORLD ADDED HD FACILITY ADDED C.C 48 8044 PIN 4033

2010-08-02 10:54:33 CARD SENT TO D&C

2010-07-30 11:01:22 new 528 064 033

2010-07-27 12:45:14 THIS ACC REPLACES CARD NUM:478 399 090 old address Marley Court 30 Berners Way BROXBOURNE Hertfordshire EN106NL reordered card on variety mix sky said we absolutely had to set up a new account so new acc num is 621432491275 exact same details AS OLD ACC reordered card set up dummy cc 137235