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Contract Number 621432207440
Card Number 711 459 826
MultiRoom Number
First NameMR ROBERT/rachel
Last NameBEARDSHALL
Address19 THE CHASE
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone0161 562 4210
Maiden NameCOX
Sky PasswordPARACHUTE
Date of Birth1942-06-20 00:00:00
e-Mailr.bearshall@post.alderney.ws
Sky Card Number711 459 826
Prev Sky Card Number579 362 468
Host Fee Paid2014-01-01 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2010-07-26 17:00:01
Modification Date2016-09-28 12:56:00
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamerobbie754
MySky Passwordorange56
Contract StatusWe cancalled at Sky



2017-08-01 15:41:03     Used address for card reorder 507 855 575



2016-09-28 12:54:58     host fee due date was 01-08-2016



2016-06-21 08:54:06     21/06/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621432207440, MANDATE NO 0331 £9.53



2016-04-21 10:18:59     20/04/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621432207440, MANDATE NO 0331 £27.58



2016-04-01 14:54:49     Cancelled account - working abroad



2016-03-21 09:55:09     21/03/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621432207440, MANDATE NO 0331 £59.10



2016-03-08 10:37:46     Account to be cancelled 01/04/2016



2016-02-25 11:19:31     Invoice Number:0465 AWAITING PAYMENT Accounts Family , Sports package May 2016 £66.75



2016-02-19 09:30:37     19/02/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621432207440, MANDATE NO 0331 £59.10



2016-01-22 16:35:27     Invoice Number: 0443 PAID Accounts Family , Sports package April 2016 £66.75



2016-01-20 09:19:13     20/01/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621432207440, MANDATE NO 0331 £59.10



2016-01-19 12:15:38     Invoice Number: 0423 PAID Accounts Family , Sports package March 2016 £66.75



2015-12-21 11:51:11     21/12/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621432207440, MANDATE NO 0331 £59.10



2015-12-18 12:34:50     Invoice Number: 0370 PAID Accounts Family , Sports package February 2016 £66.75



2015-12-07 16:35:25     Invoice Number: 0369 PAID Accounts Family , Sports package January 2016 £66.75



2015-11-19 09:14:31     19/11/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621432207440, MANDATE NO 0331 £59.10



2015-11-03 15:48:31     Invoice Number: 0370 AWAITING PAYMENT Accounts Family, Sports package February 2016 £66.75



2015-11-03 15:48:23     Invoice Number: 0369 AWAITING PAYMENT Accounts Family, Sports package January 2016 £66.75



2015-10-22 14:19:38     21/10/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621432207440, MANDATE NO 0331 £53.12



2015-09-21 10:29:13     21/09/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621432207440, MANDATE NO 0331 £39.47



2015-09-18 15:28:01     Paired card to box. 711 459 826 4F3128 03832448914 734635E32



2015-09-18 12:27:42     Invoice Number: 0307 Paid Accounts Family , Sports package December 2015 £66.75



2015-09-18 12:27:31     Invoice Number: 0306 Paid Accounts Family , Sports package November 2015 £66.75



2015-09-18 12:27:13     Invoice Number: 0305 Paid Accounts Family , Sports package October 2015 £66.75



2015-09-18 11:16:41     Invoice Number: 8022 Paid 6 Accounts on Family , sports package September 2015 subscription £66.75



2015-09-16 11:33:01     16/09/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621432207440, MANDATE NO 0331 £68.90



2015-09-15 13:55:01     Invoice Number: 8022 6 Accounts on Family , sports package September 2015 subscription £66.75 Awaiting payment



2015-08-31 23:28:23     CARD HAS BEEN SENT TO CAI LIN AS PART OF AN ORDER OF 11 CARDS CARD FEE AND FIRST MONTH SUB HAS BEEN PAID CUSTOMER HAS TO BE INVOICED MONTHLY FOR SUBS FIRST INVOICE WILL BE SENT ON ACTIVATION SANTANDER HAS BEEN ADDED



2015-08-31 13:59:32     Card being sent to CAI LIN



2015-08-31 13:56:55     Added CB dd details to acc. Payment due date is the 19th of each month



2015-08-31 13:55:10     Your order Monthly cost Sky TV £53.85 - Family - Sports 1 - Sports 2 Sky Sports Upgrade: 30% Off for 12 Months Sky Sports 3 Free Sky Sports 4 Free HD Pack £5.25 New monthly cost with offers £59.10 New monthly cost without offers £66.75



2015-08-31 13:54:24     2 Sep - 1 Oct A month in advance Original - including discounts £10.00 Last month's changes Adjustments for changes you've made £6.13 Additional charges £0.50 Total due 2 Sep £16.63



2015-08-27 14:53:38     Dummy d/d added 08 71 99 34429728



2015-08-19 14:04:43     Card in office. Account has a 50% off offer until May 2016



2015-08-18 13:20:00     Card arrived at Terry's 579 362 468 > 711 459 826



2015-08-14 14:31:34     Reordered card on original bundle, left original customers c/c details on account, dummy to be added in two weeks. Changed package to original.



2015-08-14 09:04:01     Female reorder and reinstate basic pack Address OK Leave old customers CC on and do a calander message to add dummy CC before next bill



2015-05-19 14:12:00     Hilda called and never knew about the host fee she cant afford it. She will call bk when she can afford it.



2015-04-29 10:50:13     HOST FEE DUE DATE WAS 11-03-2015



2015-04-08 12:16:50     Host fee due date was 11-03-2015



2015-04-08 12:16:26     Cancelled with 31 days notice, Viewing off on 8th of May and final bill on 2nd of May for £9.24



2015-04-05 22:03:18     CALANDER TO CANCEL TUE IF NO REPLY FROM END USER



2015-03-25 13:51:00     Downgraded from Variety 31 days notice - Original pack as host fee declined. Cust not emailed back



2015-03-25 13:37:21     Sky TV Billing Period Charges Variety 02 Apr - 01 May £28.00 Additional Charges £0.50 Payment due on 02 Apr £28.50 Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************9886 Expiry date: 07/2019



2015-03-18 21:40:16     Hi, Annual host fee of £120 is due for your sky card , can you please call our office on 0044 1355 224 226 to provide credit card details to get this paid. Thanks. Carol



2015-01-03 22:11:22     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2014-12-15 11:26:24     5540 1310 2062 9886 07/19 990 Invoice 15 Dec 2014 Invoice Number: 6856 To: 579 362 468 STL skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-12-15 11:05:02     Sky TV Billing Period Variety with Movies HD 27 Dec - 26 Jan £54.75 Additional Charges £0.50 Payment due on 27 Dec £55.25 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************6178 Expiry date: 09/2016



2014-11-11 13:32:04     customer cc details 5540 1310 2062 9886 07/19 990



2014-11-04 14:56:53     Waiting on customer to call us back with their uk card details. Statement date: 19 October 2014 Print PDF Important information about your account Payment on your account is overdue Please check that your payment details are correct. Amend your card or bank account details if they have changed since you set up your account. You can also clear the outstanding balance on your account with a one-off payment. Further information If you have cleared your outstanding balance, please ignore this message. Amount owing from last bill £27.53



2014-01-06 09:41:42     client called had to repair card



2014-01-01 11:57:10     HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 4D472494S16979342 Date and time 01-Jan-2014 12:54:10 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX2901 Total £100.00 GBP



2013-12-17 10:31:38     Invoice 17 Dec 2013 Invoice Number: 4815 To: 579 362 468 STL skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-11-20 12:10:50     Your transaction was successful. Transaction information Transaction ID 3S8727262W507900H . Date and time 20-Nov-2013 12:36:28 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX2901 . Total £27.50 GBP



2013-11-20 12:08:20     Invoice 20 Nov 2013 Invoice Number: 4616 To: 579 362 468 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposits 27.50 27.50 Delete Edit Total £27.50



2013-11-20 12:06:24     £27.00 £0.50 Payment due on 02 Dec £27.50



2013-06-10 10:55:43     Changed payment method back to customers details as requested. 5540 1310 1938 2901 02 18 CVC 086



2013-04-12 09:31:46     EEDIES CUSTOMER HAS ONLY HAD THIS CARD SINCE MARCH SHOULD ONLY BE ON ENTERTAINMENT EXTRA £26.00/MONTH CUSTOMER HAS PAID 30/03/13 £69.51 CR PAYMENT MADE 08/03/2013 MUST HAVE BEEN PREVIOUS CUSTOMER AS THIS CARD WAS ONLY ACTIVATED IN MARCH I WILL ADD COMPANY CC FOR MAY AND JUNE PAYMENT AND DO CALANDER FOR 10/06/2013 TO ADD BACK TO CUSTOMERS CC ADDED NEW CC Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************7463 Expiry date: 03/2015 CALANDER MESSAGE FOR 10/06/2013 TO CHANGE BACK TO CUSTOMERS CC EDDIE EMAILED WITH THIS INFORMATION



2013-04-11 14:02:55     told stl the situation below



2013-04-09 09:50:07     Package could not be downgraded in Nov as cust cc declined for payment. Had to pay off OSB and give another months notice to downgrade again. therefor had to pay another full package price. Bills from now on are £27 until any further changes made.



2013-04-09 09:33:41     08/04/13: downgraded Entertainment Extra with Sports to Entertainment Extra



2013-04-08 21:34:17     Eddie, Sports was removed from this account back in November , it looks as if sky have made this mistake. We will call tomorrow and request a refund. Will keep you posted. Carol



2013-04-08 14:15:06     You've added Entertainment Extra with Sports on 08/03/13 You have two charges for Entertainment Extra with Sports: one for your first billing period from the date that you added Entertainment Extra with Sports, and one for your ongoing monthly charge billed one month in advance. Billing Period Charges Discounts Entertainment Extra 08/04/13 - 01/05/13 £21.20 Entertainment Extra with Sports 02/04/13 - 07/04/13 £9.50 Sky+ Subscription 12/03/13 - 01/05/13 FREE Entertainment Extra with Sports 08/03/13 - 01/04/13 £38.31 Sky TV total: £69.01 Additional Charges Show details£0.50 Payment due on 02/04/13 £69.51 Payment Received 30/03/13 £69.51 CR Account balance £0.00



2013-03-11 17:47:18     Activation successful Your Sky TV channels will usually be activated in a few seconds, although it could take up to 2 hours I HAVE ACTIVATED SERVICES AGAIN



2013-03-11 17:43:41     CUSTOMER STILL HAS NO RECORDING



2013-03-11 16:19:50     repaired 0377007656A 4F3120



2013-03-11 15:51:48     eddie, can u please confirm the correct version and serial number as they are still coming up invalid regards, jeni



2013-03-08 16:32:57     took off sports



2013-03-08 16:31:17     paired card to 4f3120 037700 7656A



2013-03-08 16:00:02     paid off osb with cc 2901 and added same



2013-03-08 15:41:14     osb £50.52



2012-12-11 11:45:04     CB HAS GIVEN THIS CARD TO EDDIE



2012-12-05 16:13:08     CB HAS TAKEN THIS CARD TO SPAIN TODAY



2012-11-27 12:00:04     THIS CARD WILL GO INTO AN OB IN THE NEXT FEW DAYS Entertainment (New) 24/12/12 - 01/01/13 £6.24 Sky+ Subscription 02/12/12 - 01/01/13 FREE Extra Subscription 02/12/12 - 01/01/13 £10.25 Entertainment Extra with Sports 02/12/12 - 01/01/13 £47.25 Credit for Cancellation of Entertainment Extra with Sports (New) 24/12/12 - 01/01/13 £13.72 CR Sky TV total: £50.02 Additional Charges Show details£0.50 Billing Period Charges Discounts Credit Card Admin Charge 02/12/12 - 02/12/12 £0.50 Additional Charges total: £0.50 Payment due £50.52



2012-11-23 12:27:08     I HAVE DOWNGRADED THIS CARD TO ENT ONLY



2012-11-23 12:12:23     579 362 468 - downgrade to min pack as this wasnt downgraded when reordered on Mon 26 Nov 2012 at 09:00



2012-11-22 15:49:46     579 362 468 arrived at terrys



2012-11-20 13:24:28     REORDERED CARD ACTIVE ACC CHANGED ADDRESS FROM 30 SOUTH AVE BN20 8PD ADDED DUMMY C.C 5195 2551 1984 8509 06.14 169



2012-11-16 14:11:42     mysky created, board to reinstate



2011-05-16 09:27:30     added new c.c 97 8008



2011-05-13 10:11:44     CLIENT CHANGED ADDRESS FROM 14 TEESDALE ROAD CH63 3AS



2011-05-13 09:25:38     Admin taken rec 2419 (978008)



2010-08-02 13:56:51     ACTIVATED AND PAIRED CARD



2010-07-26 17:01:33     CARD ORDERED ON SPORTS WORLD SKY+ BOX FIRST MONTH PAID BY C.C 97 8008 ADDED SAME TEL NUMBER IS A DUMMY