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Contract Number 621419372795
Card Number 526 444 468
MultiRoom Number
First NameMISS JENI
Last NameMONROE & BRIAN DAVIS
Address80 TREE RIVER HOUSE
Address8 ENGLISH ROW
AddressALDERNEY
Town / Cityguernsey
PostcodeGY9 3XT
Telephone01481 232 856
Maiden NameCARTER
Sky Passwordiphone
Date of Birth1983-03-17 00:00:00
e-Mailjenimonroe@post.alderney.ws
Sky Card Number526 444 468
Prev Sky Card Number
Host Fee Paid2018-06-23 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2010-06-28 12:57:50
Modification Date2019-11-27 07:41:52
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameJENIMONROE
MySky Passwordcarter12
Contract StatusViewing Abroad



2019-11-27 07:41:23     THIS ACCOUNT IS VA WE HAVE RECEIVED AN EMAIL FROM SKY THIS ACCOUNT HAS ALREADY BEEN OFF SINCE MARCH 2017



2018-08-04 16:14:09     DD AT SKY CANCELLED You have successfully cancelled a Direct Debit with the following details: Transaction name: Cancel Direct Debit Account number: Business Current a/c - 09-01-28 08806038 Direct Debit number: 561 Payee name: SKY SUBSCRIBERS SERVICES LTD Their reference: 00621419372795 Start date: 05/11/2016 Last payment: 18/07/2018 Last amount: £24.75



2018-07-30 16:32:32     CLIENT DID NOT WANT A REPLACEMENT CARD AND ASKED FOR US TO REFUND THE HOST FEE THIS HAS BEEN DONE ayment sent 30 July 2018 at 16:31:42 BST Transaction ID: 1CD80712UH5248229 Payment status: Completed Gross amount -£120.00 GBP 17-08-2019 HOST WAS DUE



2018-07-30 13:07:41     Email from sif Please resend signals client has call to upgrade message. No change to payment card. This account is switched off by sky Waiting to see if they want us to send replacements



2018-07-18 09:16:07     18/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 £24.75



2018-07-09 10:51:59     July sub paid Your transaction was successful. Transaction information Transaction ID 2D278476R4696533W Date and time 09-Jul-2018 10:51:27 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3215 Total £50.30 GBP



2018-06-19 10:41:29     19/06/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 _ 24.75



2018-06-12 13:24:03     host fee Your transaction was successful. Transaction information Transaction ID 6T1293782T133445N Date and time 12-Jun-2018 13:23:16 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3215 Total £120.00 GBP



2018-06-06 10:41:48     June sub paid Your transaction was successful. Transaction information Transaction ID 0KP245920D023315M Date and time 06-Jun-2018 10:41:31 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3215 Total £50.30 GBP



2018-05-17 12:38:26     17/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 £24.75



2018-05-07 12:35:40     May sub paid Your transaction was successful. Transaction information Transaction ID 5PC673117R535873X Date and time 07-May-2018 12:35:22 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3215 Total £50.30 GBP



2018-04-18 11:18:11     18/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 £24.75



2018-04-09 11:08:46     paired card to box 4f3136 04866855283



2018-04-05 10:23:25     April sub paid Your transaction was successful. Transaction information Transaction ID 1BW76381U85183006 Date and time 05-Apr-2018 10:23:20 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3215 Total £52.30 GBP



2018-03-19 12:24:27     19/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 £23.75



2018-03-07 12:58:33     March sub paid Your transaction was successful. Transaction information Transaction ID 1V276468S22751700 Date and time 07-Mar-2018 13:58:43 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3215 Total £50.30 GBP



2018-02-19 11:06:55     19/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 £23.75



2018-02-06 13:05:51     Feb sub Your transaction was successful. Transaction information Transaction ID 56142027079273604 Date and time 06-Feb-2018 14:06:33 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3215 Total £50.30 GBP



2018-01-17 12:56:26     17/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 £23.75



2018-01-08 10:05:10     Jan sub Your transaction was successful. Transaction information Transaction ID 8V151401JB7128024 Date and time 08-Jan-2018 11:05:05 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3215 Total £50.30 GBP



2017-12-19 13:18:21     19/12/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 £23.75



2017-12-07 14:43:10     dec sub Your transaction was successful. Transaction information Transaction ID 6KJ40250AV533560B Date and time 07-Dec-2017 15:43:17 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3215 Total £50.30 GBP



2017-11-20 08:52:49     17/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 £23.73



2017-11-08 15:59:29     nov sub Your transaction was successful. Transaction information Transaction ID 5KA29123LA3034444 Date and time 08-Nov-2017 16:59:04 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3215 Total £50.30 GBP



2017-10-18 11:54:36     18/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 £23.75



2017-10-10 12:02:00     Reinstated account with 50% off for 12 months = £23.75



2017-10-09 16:35:10     IN ERROR I HAVE TAKEN £10 TOO MUCH THIS CUSTOMER WILL FOR SURE COMPLAIN I WILL REFUND £10 STRAIGHT AWAY Your transaction was successful. Transaction information Transaction ID 0HJ71331T29150539 Date and time 09-Oct-2017 16:32:42 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3215 Total £60.30 GBP REFUNDED £10.00 Refund (Unique Transaction ID 0GK50690AJ304315B) View the related 0HJ71331T29150539 Original Transaction Date Type Status Details Gross Fee Net 9 Oct 2017 Payment From Partially RefundedYou issued a partial refund for this payment.You issued a partial refund for this payment. Details £60.30 GBP -£1.35 GBP £58.95 GBP Related Transaction Date Type Status Details Gross Fee Net 9 Oct 2017 Refund Completed ... -£10.00 GBP £0.19 GBP -£9.81 GBP Sent to: Total amount: -£10.00 GBP



2017-09-29 11:49:03     Cancelled account and set a calendar reminder to reinstate with an offer



2017-09-20 09:03:25     19/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 £23.75



2017-09-06 10:59:51     sept sub Your transaction was successful. Transaction information Transaction ID 3T474574YE820864T Date and time 06-Sep-2017 10:57:53 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3215 Total £30.50 GBP



2017-09-05 15:36:06     THIS CUSTOMER NOT HAPPY WITH PAYING THE LATE PAYMENT FEE IN ARRIL AS HE SAID HE EMAILED SIF IN PLENTY TIME BUT THEY DID NOT RECEIVE EMAIL I HAVE AGREED THAT WE WILL PAY £20 TOWARDS HIS NEXT SKY BILL



2017-08-17 14:22:00     17/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 £23.75



2017-08-09 23:39:28     AUGUST SUB PAID Your transaction was successful. Transaction information Transaction ID 5VW02957382061337 Date and time 09-Aug-2017 23:37:48 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3215 Total £50.50 GBP



2017-07-20 23:11:24     19/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 £23.75



2017-07-09 21:21:10     JULY SUB PAID Your transaction was successful. Transaction information Transaction ID 6AD56862BL551611P Date and time 09-Jul-2017 21:19:47 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3215 Total £50.30 GBP



2017-06-28 21:51:05     2017 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 7GJ46158X36310340 Date and time 28-Jun-2017 21:46:52 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3215 Total £120.00 GBP



2017-06-20 21:45:47     19/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 £23.75



2017-06-06 21:46:42     MAY AND JUNE SUB TAKEN AS SUB MISSED LAST MONTH Your transaction was successful. Transaction information Transaction ID 9BN22795YF561715T Date and time 06-Jun-2017 21:42:46 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3215 Total £100.60 GBP



2017-05-17 09:45:37     17/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 £23.75



2017-04-21 20:23:36     20/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 £23.75



2017-04-10 02:37:12     APRIL SUB I HAVE TAKEN THE SUB AMOUNT AND THE OB AMOUNT TO SKY Your transaction was successful. Transaction information Transaction ID 3PP61130785309123 Date and time 10-Apr-2017 02:35:47 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3215 Total £74.05 GBP



2017-03-31 12:36:41     Paid OSB of £23.75 with Santander CC(3455) then added Santander DD for future payments.



2017-03-31 12:11:16     March sub paid with new CC details. 4659 2300 3917 3215 12/19 114 Your transaction was successful. Transaction information Transaction ID 6SB84682WB440130L Date and time 31-Mar-2017 12:10:06 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3215 Total £50.30 GBP



2017-03-09 12:42:08     added dummy dd as sub declined



2017-03-09 12:39:12     march sub Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2017-02-17 13:59:39     17/02/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 £23.75



2017-02-09 14:21:11     feb sub Your transaction was successful. Transaction information Transaction ID 5W4843871X079641T Date and time 09-Feb-2017 15:19:57 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3207 Total £50.30 GBP



2017-01-18 14:11:04     18/01/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 £23.75



2017-01-10 22:03:05     JANUARY SUB PAID Your transaction was successful. Transaction information Transaction ID 99D29200DN073140X Date and time 10-Jan-2017 23:02:05 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3207 Total £50.30 GBP



2017-01-05 14:51:52     SIF emailed in with new CC details. 4659 23003917 3207 02/17



2016-12-20 12:54:51     19/12/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 £24.72



2016-12-09 13:42:33     December sub paid. Your transaction was successful. Transaction information Transaction ID 2GW05565YX3896217 Date and time 09-Dec-2016 14:41:13 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4007 Total £50.30 GBP



2016-11-21 15:27:20     17/11/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621419372795, MANDATE NO 0561 £52.78



2016-11-21 12:07:45     This account shouldn't have been reinstated on Variety it was on Original before it was cut off. I've downgraded the account now.



2016-11-11 08:00:46     NOVEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 08V13777KH618530B Date and time 11-Nov-2016 08:59:08 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4007 Total £112.53 GBP



2016-11-02 21:44:59     BILLING AND OFFER INFO Total due 17 Aug £50.30 Total due 17 Sep £16.97 Total due 17 Oct £0.00 UPCOMING SUBS 17 November £53.08 HIGHER AS COVERS MORE THAN ONE MONTH SUB FOR NOVEMBER WILL BE HIGHER 24 Oct - 16 Nov (24 days) Variety with Sports - including discounts Variety with Sports£46.06 Viewing Subscription Discounted- £23.03 Total£23.03 17 Nov - 16 Dec (a month) Variety with Sports - including discounts Variety with Sports£59.50 Viewing Subscription Discounted- £29.75 Total£29.75 Additional charges Credit Card Admin Charge£0.30 17 December £30.05 17 January £30.05 CUSTOMERS CC ON ACCOUNT Your current payment details Payment method: Credit Card Card type: VISA Card number: ************3207 Expiry date: 02/2017 SANTANDER ADDED Your current payment details Payment method: Direct Debit Account holder name: MISS J MONROE Sort code: **-**-28 Account number: ******38 ADMIN DONE TO TAKE MONTHLY SUBS 526 444 468 10th £50.30 "4929 4095 6208 4007 exp 08/18 cvc 622" FOR NOVEMBER ONLY AMOUNT IS DIFFERENT IT WILL BE £112.53 AS THIS IS A DOUBLE BILL ADMIN DONE TO TRY FOR OFFER NEXT YEAR MONTHLY PROFIT £20.25 YEARLY PROFIT £243.00



2016-10-24 09:04:36     THIS IS DEBBIES NOTE Reinstated account with 50% off Variety with Sports £29.75 for 12 months



2016-10-23 15:19:41     HOST FEE PAID BOARD TO REINSTATE ACCOUNT IF THIS ACCOUNT IS REINSTATED WITH AN OFFER PUT BACK TO CAROL TO ADD SANTANDER AND DO ADMIN Your transaction was successful. Transaction information Transaction ID 5ME30036WV135903A Date and time 23-Oct-2016 15:16:40 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4007 Total £120.00 GB



2016-10-23 15:15:20     SIF EMAILED TO REINSTATE ACCOUNT HOST FEE WAS OVER DUE INVOICE BELOW Invoice 23 Oct 2016 Invoice Number: 9467 To: 526 444 468 SIF 1.00 2016 Host fee 120.00 120.00 Delete Edit Total £120.00



2016-08-26 13:13:47     Cancelled account with 31 days notice Final bill will be £16.97 on 17-09-2016 Host fee due date was 17-08-2016



2016-08-21 22:24:41     EMAILED SIF AGAIN RE HOST CALANDER MESSAGE SET FOR FRIDAY TO CANCEL CARD IF NOT REPLY



2016-06-12 12:07:19     WE HAVE NO CC FOR HOST I HAVE EMAILED SIF Hi, Please can you provide payment details for host. Thank you. Carol



2016-06-12 12:01:31     ACCOUNT ACTIVE 17 Jun - 16 Jul A month in advance Original with Sports £50.00 Free items Total £50.00 Additional charges £0.30 Total due 17 Jun £50.30 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************3207 Expiry date: 02/2017



2015-06-03 11:23:36     Your transaction was successful. Transaction information Transaction ID 1UP925426P958143J . Date and time 03-Jun-2015 11:20:33 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX4007 . Total £120.00 GBP



2015-05-27 18:03:13     ACC ACTIVE AT SKY



2015-05-27 17:54:11     Invoice 27 May 2015 Invoice Number: 7637 To: 526 444 468 SIF SKyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 HOST FEE 120.00 120.00 Delete Edit Total £120.00



2014-07-29 12:22:00     Your order Monthly cost Sky TV £43.50 - Sports 1 - Sports 2 Sky Sports 3 Free Sky Sports 4 Free Sky Sports 5 Free New monthly cost £43.50



2014-07-29 12:16:52     Your transaction was successful. Transaction information Transaction ID 45N96593N7638632U Date and time 29-Jul-2014 12:14:20 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4007 Total £120.00 GBP



2014-07-29 12:16:30     Invoice 29 Jul 2014 Invoice Number: 6210 To: 526 444 468 sif skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee 120.00 120.00 Delete Edit Total £120.0



2014-07-29 12:12:42     New cc details for host fee. Please upgrade again to include sports 4929 4095 6208 4007 06.15 169



2014-06-04 12:58:28     Downgraded from Variety and Sports to Original. no CC details and SIF Contact number not recognised. Please downgrade.



2014-05-26 16:22:06     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************3207 Expiry date: 02/2017



2014-05-26 16:21:53     Please confirm CC details for annul hosting fee?



2013-06-22 22:51:32     CARD DEPOSIT PAID Your transaction was successful. Transaction information Transaction ID 9J732773UC311084B . Date and time 22-Jun-2013 22:39:36 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX3108 . Total £43.75 GBP



2013-06-22 22:50:06     Invoice 22 Jun 2013 Invoice Number: 3513 To: 526 444 468 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 14 1.00 SKY CARD DEPOSIT 43.75 43.75 Delete Edit Total £43.75



2013-06-22 22:48:22     Entertainment Extra with Sports £43.75



2013-06-04 12:25:56     Transaction information Transaction ID 73C46394P19010256 Date and time 04-Jun-2013 12:22:40 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3108 Total £120.00 GBP



2013-06-04 12:22:31     Invoice 04 Jun 2013 Invoice Number: 3289 To: 526 444 468 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-06-04 12:20:46     4659230039173108 12/13 598



2012-06-04 16:14:49     INVOICE FOR HOST PAID Transaction confirmationHelp with this page .Your transaction was successful. Transaction information Transaction ID 625670661C9614156 . Date and time 04-Jun-2012 16:14:26 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX3108 . Total £100.00 GBP



2012-06-04 12:25:50     Invoice 04 Jun 2012 Invoice Number: 1787 To: 526 444 468 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 526 444 468 100.00 100.00 Delete Edit Total £100.00



2012-06-04 12:23:41     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************3108 Expiry date: 12/2013



2011-08-01 09:35:24     upgraded to SPORTS VAR AND NEWS



2011-08-01 09:32:22     Taken host £100 4314



2011-06-06 17:05:35     downgraded to variety



2011-05-20 16:24:23     MY SKY Username JENIMONROE Reset password carter12 Email jenimonroe@post.alderney.ws Date of birth 17/03/1983 Security question Mother's maiden name? Answer to security question carter Active on 2 pack with sports pack, Sky+, CC (3108) Pdd 17th of each month



2010-08-18 13:03:15     ACTIVATED AND PAIRED ON SPORTS VAR AND NEWS ADDED SKY+ FACILITY ADDED C.C 173009



2010-08-17 17:27:46     HOST TAKEN REC 0507 (173009)



2010-07-06 11:43:23     CARD SENT TO SIF ALL FEES DUE ON ACTIVATION



2010-07-06 10:19:56     NEW 526 444 468



2010-06-28 13:00:49     Ordered on a one mix pack. Added empty cc details to acc (158855) was never charged the first months payment.