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Contract Number 621408148958
Card Number 576 615 751
MultiRoom Number
First NameMR Thomas
Last NameJennings
Address46 TREERIVER HOUSE
Address8 ENGLISH ROW
AddressALDERNEY
Town / CityGUERNSEY
PostcodeGY9 3XT
Telephone01481623145
Maiden NameGRAHAM
Sky PasswordMUTTON
Date of Birth1962-01-04 00:00:00
e-Mailthomasjennings@post.alderney.ws
Sky Card Number576 615 751
Prev Sky Card Number570 042 085
Host Fee Paid2014-10-01 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2010-06-04 15:35:32
Modification Date2015-11-19 14:36:14
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameTHOMASJENNINGS1
MySky Passwordgraham12
Contract StatusWe cancalled at Sky



2015-10-13 09:41:56     Sky say the account is under investigation because of an 'unauthorized payment'? I can't reorder the card.



2015-10-02 16:44:53     Sent to board for reinstate and reorder.



2015-07-09 13:53:25     Cancelled with 31 days notice. Final bill on 05/08/2015 for £11.26 Viewing off on 09/08/2015



2014-10-01 14:52:30     Your transaction was successful. Transaction information Transaction ID 03E43058W2949050B . Date and time 01-Oct-2014 14:51:15 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX9062 . Total £63.25 GBP



2014-10-01 14:51:12     Invoice 01 Oct 2014 Invoice Number: 6574 To: 576 615 751 tom anderson skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Card Deposit 63.25 63.25 Delete Edit Total £63.25



2014-10-01 14:49:34     Sky TV Variety with Sports HD 05 Oct - 04 Nov £62.75 Additional Charges £0.50 Payment due on 05 Oct £63.25



2014-10-01 12:51:58     Your transaction was successful. Transaction information Transaction ID 4WK12227HN516392F Date and time 01-Oct-2014 12:50:10 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9062 Total £120.00 GBP



2014-09-24 13:28:09     4917 7100 1879 9062 02/18 091 Invoice 24 Sep 2014 Invoice Number: 6510 To: 576 615 751 tom anderson skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-09-24 13:26:26     Sky TV Variety with Sports HD 05 Oct - 04 Nov £62.75 Additional Charges £0.50 Payment due on 05 Oct £63.25 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************9062 Expiry date: 02/2018



2014-09-19 11:58:20     Paid off OSB £63.25 with cust CC details and reinstated account 4917 7100 1879 9062 02 2018 091



2013-12-20 17:44:06     Paid balance and added credit card No below



2013-12-20 17:42:41     4917 7100 1879 9062 02 2018 091



2013-12-20 15:18:25     OB ON ACC Billing Period Charges Entertainment Extra with Sports HD 05 Dec - 04 Jan £59.25 Yours at no extra cost Sky TV total: £59.25 Additional Charges Show£0.50 Payment due on 05 Dec £59.75 Your bill is overdue. Please make a payment as soon as possible. Make a payment Payment Received 05 Dec - £59.75 Credit Card Declined 06 Dec £59.75 Account balance £59.75



2013-09-30 11:33:32     Your transaction was successful. Transaction information Transaction ID 4DG45189X5318064G . Date and time 30-Sep-2013 11:19:43 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX9062 . Total £100.00 GBP



2013-09-13 16:47:12     client called in with cc details for host 4917 7100 1879 9062 02/14 262



2013-09-12 12:23:34     Invoice 12 Sep 2013 Invoice Number: 4261 To: 576 615 751 tom anderson skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-09-12 12:13:35     it seems like holly or whoever has taken a call from the customer giving the new cc details, they have been added to sky but no email with the info, can someone please email anita@the19th.org just saying we do not keep cc for security reasons can she provide cc for host, i cant do it as im only signed in to sat click gmail



2013-09-11 16:57:01     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************5031 Expiry date: 05/2014



2013-09-11 16:55:05     Billing Period Charges Entertainment Extra with Sports HD 05 Sep - 04 Oct £59.25 Yours at no extra cost Sky TV total: £59.25 Additional Charges Show£0.50 Payment due on 05 Sep £59.75 Payment Received 05 Sep - £59.75 Account balance £0.00



2013-02-06 16:37:40     CUSTOMER CALLED WITH C/C DETAILS WHICH HAVE NOW BEEN ADDED Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************5031 Expiry date: 05/2014 Your Sky TV service has been reinstated.



2013-02-04 17:45:21     Hi, you had a balance of £62.25 which i have now paid but sky are not allowing me to add your cc details to the account they are getting an error message saying its an invalid card, i have tried this 4 times do you have another card we could add? jeni



2013-02-04 16:22:38     Payment Received 03/12/12 £32.25 CR Credit Card Declined 03/12/12 £32.25 Payment Received 02/12/12 £32.25 CR Account balance £0.00



2012-12-10 13:45:25     Sky+ facilities hadn't been added but added now. Box details 4F31A7 03654060197



2012-12-08 15:48:37     Added EE Your order reference number is 1208 MGMS 813 13091.



2012-12-04 17:07:33     customer going to try a planner rebuild



2012-12-03 12:53:24     PAIRED CARD TO NEW HD BOX ON SPORTS PACK HAD TO PAY OSB £32.25 WITH C4917 7100 1879 9062. 02/14. 262. Anita Elizabeth Dawson.



2012-11-28 16:26:28     STEVE PATMORE GAVE THIS CARD TO TOM ANDERSON ON THE 25/11/12. NO MONEY.



2012-10-25 09:55:58     sent to steve patmore



2012-10-24 11:58:45     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************5189 Expiry date: 01/2016



2012-10-24 11:58:31     Billing Period Charges Discounts Entertainment HD 05/11/12 - 04/12/12 £31.75 Sky TV total: £31.75 Additional Charges Show details£0.50 Payment due on 05/11/12 £32.25



2012-10-24 11:02:54     new card arrived from alderney



2012-09-28 15:35:39     CARD REORDERED AS WE ARE NTO SURE WHO PAYS FOR THIS CARD AND CUSTOMER IS GETTING VIEWING AND ITS NOT THE CUSTOEMRS C/C Pranav: I have replaced the viewing card for you. You will receive it within 3-5 working days. You: That's great! Thanks



2012-08-24 13:56:02     not sure who is paying for this card



2012-08-06 12:01:25     SIF have sent in an email asking if this is our card and I have told them it is



2012-07-19 09:19:51     this card was sent to ronnie upia on 13/07/2012



2012-07-18 20:02:02     There has been a mixup with this account Card 569 279 052 was sent to Tom Dempsey in June We then received another card in July 570 042 085 , when Holly put the notes in re the new card it was not noticed that this was a new new card and TOm had the middle card waiting to activate it, he tried to activate it today and was told there was a new card on this account I think the new card must have been sent to Ronnie Upia as there are no notes I have emailed Tom and asked him to use another card for this customer



2012-07-13 12:37:35     NON HD Any changes you have made to your account will be reflected in your next bill Product change(s): 10/08/12: removed Entertainment Extra with Sports and Movies 10/08/12: added Entertainment This bill was generated before you made changes to your account; the effect of these changes will be shown on your next bill. Activate free products at no extra cost Sky Anytime+: Choose from a huge library of entertainment, ready to watch when you are, all at no extra cost to your Sky TV subscription. Find out more Sky Go: Enjoy up to 40 live channels including thousands of hours of on demand entertainment online for free in line with your Sky TV subscription. Find out more Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV Hide details £53.00 Billing Period Charges Discounts Entertainment Extra with Sports and Movies 05/07/12 - 04/08/12 £53.00 Sky TV total: £53.00 Additional Charges Hide details £0.50 Billing Period Charges Discounts Credit Card Admin Charge 05/07/12 - 05/07/12 £0.50 Additional Charges total: £0.50 DUMMY C/C Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************4152 Expiry date: 01/2016



2012-07-13 12:34:11     Replacement card arrived but as SIF customer already has new card 570 319 806 the new card is now STOCK. New card number: 570 042 085. Previous Card: 569 279 052 Previous Card: 523 868 040



2012-07-10 11:05:38     ADDED DUMMY CC HAS SIFS CUSTOMER WAS STILL PAYING FOR THIS CARD



2012-07-10 11:00:19     THIS CARD HAS YET TO BE ACTIVATED SO I HAVE DOWNGRADED TO MINIMUM PACK



2012-06-29 09:45:05     Transaction ID 8G673839017841224 . Date and time 29-Jun-2012 09:41:58 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX2527 . Total £100.00 GBP



2012-06-27 14:40:56     C/C HAS DECLINED FOR HOST ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card



2012-06-27 11:49:15     WHEN HOST IS PAID I WILL SEND SIF CUSTOMER 570 319 806 AS A REPLACEMENT



2012-06-26 16:24:30     Sif asking why there customer has no signals card was reordered as customer did not pay host fee. i will tell sif card off due to viewing abroad. If they want us to send them a replacement card then there customer is due to pay host fee first.



2012-06-26 16:17:59     Added Mutv and ESPN resent signals



2012-06-19 16:03:35     SENT TO TOM DEMPSEY



2012-06-14 10:48:46     on ent extra with sports and movies non hd



2012-06-13 11:21:55     reordered card in 569 279 052



2012-06-06 14:13:00     host due date was 05-07-2012



2012-06-06 10:28:12     STOPPED STATEMENTS GOING TO SIF



2012-06-06 10:27:32     CHASED UP CARD BIKASH : Thomas, I have booked and Viewing Card for you. BIKASH : You will get it within 2-5 working days, once you get the card you can contact us for the credit for the loss of service.



2012-05-11 14:20:04     REINSTATED AND REORDERED CARD



2012-05-11 14:11:09     MEGHANATH: I do see that currently there is no pending balance in your account however please contact the relevant team, so that the team will have an access to help you further.



2012-05-11 14:07:59     MEGHANATH: Thomas, I see that your account is been currently terminated and my systems is not allowing me to Book for a new viewing card for you.



2012-05-11 13:55:53     paid off osb with customer cc (2527)



2012-05-11 12:09:54     tried to reorder my card but live advisor said it was inactive , will try later



2012-05-10 14:49:31     OSB £64.70



2012-05-01 10:52:50     Invoice 01 May 2012 Invoice Number: 1569 To: 523 868 040 skyinfrance@aol.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 523 868 040 100.00 100.00 Delete Edit Total £100.00



2011-07-04 09:03:05     BOOKED ESPN + MUTV



2011-06-15 09:05:52     paid osb £52.50 by c.c 35 2527 added same



2011-05-01 16:58:58     host paid £100 2190



2011-04-28 16:52:12     MY SKY Username THOMASJENNINGS1 Password graham12 Email thomasjennings@post.alderney.ws Date of birth 04/01/1962 Security question Mother's maiden name? Answer to security question OSB £132.40 to be paid 05.05.11? cant see if cc details on acc



2010-09-13 10:30:36     repaired card



2010-07-05 12:15:34     Host / 1st month taken rec 0025 (2527)



2010-07-05 10:59:00     ACTIVATED AND PAIRED ON SKY WORLD ADDED SKY+ FACILITY ADDED C.C 35 2527. PIN 8040



2010-06-15 09:59:39     card sent fedex to sif



2010-06-14 09:13:23     new card 523 868 040



2010-06-04 15:37:01     CARD ORDERED ON VAR ONLY PAID £18 BY CBS C.C 955308 ADDED DUMMY C.C