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Contract Number 621396154158
Card Number 559 257 563
MultiRoom Number
First NameMr Michael
Last NameDunstone
Address9, Tree River House
Address8 English Row
Address9 Braye st
Town / CityALDERNEY
PostcodeGY9 3XT
TelephoneO1481 823 084
Maiden NameJAMES
Sky PasswordBLACKBERRY
Date of Birth1964-08-05 00:00:00
e-Mail
Sky Card Number559 257 563
Prev Sky Card Number554 076 422
Host Fee Paid2011-12-19 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2010-05-12 14:28:58
Modification Date2012-06-25 16:11:40
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username
MySky Password
Contract StatusViewing Abroad



2012-03-04 21:00:44     Invoice 03 Feb 2012 Invoice Number: 1156 To: John Ghio jlghio@gibtelecom.net From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Balance 559 257 563 -52.50 -52.50 credit for invoice 1107 Total £-52.50



2012-03-04 20:56:13     Invoice 28 Jan 2012 Invoice Number: 1107 To: John Ghio jlghio@gibtelecom.net From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Balance 559 257 563 52.50 52.50 Total £52.50



2012-02-24 15:16:04     this card is off for veiwing abroad



2012-02-24 11:43:26     THIS CARD WAS REPLACED BY 555 346 212



2012-02-21 15:01:58     NEW CARD TO BE SENT OUT TO GIB



2012-02-16 22:16:17     Any changes you have made to your account will be reflected in your next bill You have removed Sky TV from your subscription You may see some credits on your next bill for products you have removed. This is because we collect some subscription payments in advance, so when you cancel a product, we refund you the advance payments pro rata. Product change(s): 15/02/12: removed Entertainment Extra with Sports and Movies 15/02/12: removed Sky+ Subscription 15/02/12: removed Sky+HD Pack This bill was generated before you made changes to your account; the effect of these changes will be shown on your next bill. Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £71.18 Billing Period Charges Discounts Sky+ Subscription 24/02/12 - 23/03/12 £0.00 Entertainment Extra with Sports and Movies HD 24/02/12 - 23/03/12 £62.25 Sky+HD Pack 28/01/12 - 23/02/12 £8.93 Sky TV total: £71.18 Payment due on 24/02/12 £71.18 THIS IS THE 3RD ACCOUNT I HAVE LOOKED AT AND ALL HAVE HAD CHANNELS REMOVED BY SKY ON 15/02/2012 WHEN I TRY TO UPGRADE IT WILL NOT ALLOW AND ASKS YOU TO CALL COULD THIS BE VA ?



2012-02-03 07:17:44     Host was paid on previous card 21/12/11



2012-01-28 15:25:34     There has been a mix up with this account the customers bank details were not removed and dummy credit card details were not added to the other card 558 979 753 so I have paid the balance with the credit card from 517 100 350



2012-01-28 15:14:48     PIN 7563



2012-01-28 11:13:44     Sent invoice for Sky balance of £52.50 inv No 1107



2011-12-23 11:28:53     new payment details added Payment Method: Direct Debit Account Name: m dunstone Account Number: ******84 Sort Code: **-**-60 Payment Due Date: 24 of each month



2011-12-23 10:07:25     emailed end user for monthly payment details to add to this account. also need to add dummy card details to other card



2011-12-23 09:43:35     added the HD channels also



2011-12-23 09:32:19     Paired card to box Model no: R003.047.25.00P Version no: 4F31A2 Serial no: 0333771905



2011-12-23 09:08:31     This card was given to John in Gib to replace 558 979 753 , Chris had collected cash for last offer and host , Jeni reordered card as no notes had been put in about cash being collected , this card is up to date and no money due until Dec 2012



2011-11-28 10:42:19     Steve has card



2011-11-23 20:51:46     Card sent to Steve Patmore



2011-11-17 13:57:26     Previous Card 522 924 463 New card 559 257 563 arrived today



2011-10-12 13:04:12     paid osb £23.98 with richards cc (5833) added same and reordered card



2011-10-12 11:30:25     richards cc declined for osb



2011-10-10 11:09:27     Hi Terri, We can't reorder this card until the balance has been paid on the account. payment due is for £23.98 in total. Wilson



2011-09-16 17:03:07     Hi Terri, From what i can see c/c details need to be added to account to get viewing back on. Regards, Carol



2011-09-16 14:28:30     Need CC details for DD, card currenly inactive



2011-08-25 15:22:52     repaired again



2011-08-24 14:49:48     replaced 6.3.18 9F2204 0146708914 Sky World NO HD



2011-08-17 11:28:35     replaces 367 510 096 viewing abroad



2011-07-26 10:40:05     CARD IN



2011-07-20 17:03:35     REORDERED CARD AS CLIENT REFUSED TO PAY HOST FEE



2011-07-20 16:59:44     CLIENT REFUSES TO PAY HOST FEE



2011-07-20 10:55:17     called client and left a message with office to call me



2011-07-19 23:26:12     THIS CUSTOMER HAS CLAWED BACK HOST FEE , MESSAGE SENT TO BOARD FOR JAMIE TO CALL CUSTOMER



2011-05-09 12:48:48     Payment details not the same that are on the my sky payming for sky every month. Host fee taken rec 2349 (699926)



2011-05-09 12:43:14     called client for c.c details



2011-05-09 12:39:30     Host fee declined rec 2347 (298497)



2011-03-30 10:14:32     Host fee declined rec 2038 (298497)



2011-03-24 15:56:27     MY SKY Username MICHAELDUNSTONE Password james12 Email michaeldunstone@post.alderney.ws Date of birth 05/08/1964 Security question Mother's maiden name?Answer to security question james Active acc on sports pack, CC details on the acc (8497) Pdd 24th of every month.



2011-01-05 12:01:38     ADDED NEW C.C 298497



2010-09-21 14:08:27     end user Rober Frankland 0034 670 651 427 added new c.c 69 9926



2010-09-21 14:06:59     resent signals



2010-06-25 09:13:42     repaired card again as wrong details given



2010-06-24 10:15:50     1st month paid (699918) rec 9139



2010-06-24 09:39:12     paired card on sports world added c.c 69 9918



2010-06-11 20:33:36     CARD GIVEN TO EDDIE STL FREE ON ACCOUNT , ANNUAL HOST FEE DUE 1 YEAR FROM ACTIVATION



2010-05-20 11:10:21     new card in 522 924 463



2010-05-12 14:31:34     ORDERED NEW CARD ON VARIETY MIX PAID C/C 955308 - DUMMY FOR D/D 133661