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Contract Number 621206806278
Card Number 505 130 633
MultiRoom Number
First NameMR. PETER/ charlotte
Last NameJACOBSEN
Address9b Briarley close
AddressBroxbourne
AddressHERTS
Town / City
PostcodeEN10 6QQ
Telephone01249 682 181
Maiden NameSMALL
Sky PasswordSIMPLE MINDS
Date of Birth1960-09-26 00:00:00
e-Mailpeterjacobsen@post.alderney.ws
Sky Card Number505 130 633
Prev Sky Card Number501 130 633
Host Fee Paid
Host Fee Due
Create Date2009-01-20 16:29:59
Modification Date2014-05-23 15:49:04
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamepedro995
MySky Passwordhotmail22
Contract StatusActive



2015-01-09 12:03:32     Paid off OSB £53 with cust CC 4541 4280 4011 2323 01/18 020 Then added 5529 3100 0056 7481 03/17 215 for future payments.



2015-01-07 13:47:07     emailed end user Hi Peter, I have taken admin charge from the CC (3707) you provided, then when i went to pay off outstanding balance the card declined. Please advise balance is £53.



2015-01-07 13:44:39     OSB £53 with cust CC DECLINED 5489 0182 8713 3707 08/16 121



2015-01-07 13:38:29     Your transaction was successful. Transaction information Transaction ID 7G63943602853784R Date and time 07-Jan-2015 14:38:35 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3707 Total £35.00 GBP



2015-01-07 13:36:55     Invoice 07 Jan 2015 Invoice Number: 6918 To: 505 130 633 End User skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee 35.00 35.00 Delete Edit Total £35.00



2015-01-07 12:53:33     OSB CUSTOMER GOING TO CALL BACK WITH CC DETAILS Payment Received 02 Jan - £53.00 Credit Card Declined 03 Jan £53.00 Account balance £53.0



2014-12-17 16:20:33     Added Sky Sports 5



2014-08-08 16:35:00     Paid off OSB £46.61 with customers CC 4547 4280 4011 2323 01/18 020 Then added 5529 3100 0056 7481 03/17 215 for future payments.



2014-08-08 16:31:40     Your transaction was successful. Transaction information Transaction ID 8FS54327C79316152 . Date and time 08-Aug-2014 16:24:25 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX2323 . Total £35.00 GBP



2014-08-08 16:27:34     CC details 4547 4280 4011 2323 01/18 020 Invoice 08 Aug 2014 Invoice Number: 6255 To: 505 130 633 End User skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee 35.00 35.00 Delete Edit Total £35.00



2014-07-14 14:42:09     Paid off OSB £98.50 with cust CC and added details to acc for future payments. All viewing is back on. 5529 3100 0056 7481 03/17 215



2014-07-14 14:13:20     Your transaction was successful. Transaction information Transaction ID 72M107719J4918047 . Date and time 14-Jul-2014 14:10:21 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX7481 . Total £35.00 GBP



2014-07-14 14:06:54     Invoice 14 Jul 2014 Invoice Number: 6140 To: 505 130 633 End User skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Admin Charge 35.00 35.00 Delete Edit Total £35.00



2014-07-14 11:12:15     ayment on your account is overdue For uninterrupted TV viewing, please pay £98.50 and then update your payment method. Sky TV Hide Billing Period Charges Variety with Sports 02 Jul - 01 Aug £49.00 Variety with Sports 02 Jun - 01 Jul £49.00 Sky TV total: £98.00 Additional Charges Hide Billing Period Charges Credit Card Admin Charge 02 Jul - 02 Jul £0.50 Additional Charges total: £0.50 Payment due on 02 Jul £98.50 Your bill is overdue. Please make a payment as soon as possible. Make a payment Payment Received 02 Jul - £98.50 Credit Card Declined 03 Jul £98.50



2014-05-23 15:51:39     Paid off OSB £49.50 with cust CC details and added them to the account for future payments. Viewing should all be active now 5529 3100 0056 7481 03/17 215



2014-05-23 15:46:34     Your transaction was successful. Transaction information Transaction ID 6JE7276776809731U . Date and time 23-May-2014 15:41:24 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX7481 . Total £35.00 GBP



2014-05-23 15:44:46     CC Details 5529 3100 0056 7481 03/17 215 Invoice 23 May 2014 Invoice Number: 5757 To: 505 130 633 end user skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee 35.00 35.00 Delete Edit Total £35.00



2014-03-12 14:56:00     OB PAID AT SKY AND SAME ADDED VIEWING RESTORED



2014-03-12 14:46:28     ADMIN FEE PAID Your transaction was successful. Transaction information Transaction ID 8DV83075YS442190Y Date and time 12-Mar-2014 15:15:34 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7481 Total £35.00 GBP



2014-03-12 14:44:25     CC 5529 3100 0056 7481 03/17 215 Look into account and pay OB if any Take admin fee Email customer



2014-03-12 14:43:59     Payment Received 02 Mar - £106.40 Credit Card Declined 03 Mar £106.40 Account balance



2014-03-12 14:42:36     Invoice 12 Mar 2014 Invoice Number: 5399 To: 505 130 633 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Amin fee to pay OB on account 35.00 35.00 Delete Edit Total £35.00



2014-01-24 15:06:31     paid ob with cc 4798 and added same



2014-01-24 14:59:08     Your transaction was successful. Transaction information Transaction ID 3D802878J3317993L Date and time 24-Jan-2014 15:54:01 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4798 Total £35.00 GBP



2014-01-23 10:54:07     Any changes you have made to your account will be reflected in this bill This is your final bill for Sky TV because you have removed it from your subscription You may receive a credit on your bill for the services you have removed (as you pay your subscription a month in advance). Help understanding my bill Product change 27 Jan: removed Entertainment Extra with Sports We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Sky TV Hide£41.10 Billing Period Charges Entertainment Extra with Sports 02 Jan - 01 Feb £49.00 Credit for Cancellation of Entertainment Extra with Sports (New) 28 Jan - 01 Feb - £7.90 Sky TV total: £41.10 Additional Charges Show£0.50 Payment due £41.60 Payment Received 02 Jan - £41.60 Credit Card Declined 03 Jan £41.60 Account balance £41.60



2014-01-23 10:46:20     Invoice 23 Jan 2014 Invoice Number: 5136 To: 505 130 633 naranjos37@hotmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee 35.00 35.00 Delete Edit Total £35.00



2013-12-27 15:22:26     cancelled account



2013-12-23 11:37:51     emailed sky to cancel acc



2013-12-23 11:22:57     Your current address 15A Eaton GardensBROXBOURNEHertfordshireEN106SA Your new address 9B BRIARLEY CLOSEBROXBOURNEEN10 6QQ



2013-12-23 09:38:26     CHANGED PASSWORD FROM BROWN TO SIMPLE MINDS



2013-11-29 16:50:33     naranjos37@hotmail.com



2013-11-29 16:44:12     client provided new cc Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************4798 Expiry date: 03/2017



2013-11-29 16:41:21     Your transaction was successful. Transaction information Transaction ID 467851570X820211C Date and time 29-Nov-2013 17:36:38 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4798 Total £35.00 GBP



2013-11-29 16:39:58     Invoice 29 Nov 2013 Invoice Number: 4688 To: 505 130 633 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee 35.00 35.00 Delete Edit Total £35.00



2012-11-28 14:08:55     Payment Received 30/10/12 £47.75 CR Account balance £0.00



2012-05-18 10:07:30     added payment details (1828)



2012-05-18 10:05:43     paid off osb £45.25 and added same (1828)



2012-05-18 09:58:23     Invoice Number: 1685 paid



2012-05-17 17:09:38     tried to email the client but the email address must be wrong!



2012-05-17 17:06:31     channels are off, need to pay balance Invoice 17 May 2012 Invoice Number: 1685 To: 505 130 633 naramjos37@hotmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee 505 130 633 35.00 35.00 Delete Edit Total £35.00



2012-05-17 17:02:40     You have removed Sky TV from your subscription You may receive a credit on your bill for the services you have removed (as you pay your subscription a month in advance). Help understanding my bill Product change(s): 01/06/12: removed Entertainment Extra with Sports We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Changes to your subscription may show products appearing multiple times on your bill; some of these entries may be credits to your account. Look closely at the billing dates for each product to confirm how you are being charged. Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £44.75 Billing Period Charges Discounts Entertainment Extra with Sports 02/05/12 - 01/06/12 £44.75 Sky TV total: £44.75 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 02/05/12 - 02/05/12 £0.50 Additional Charges total: £0.50 Payment due on 02/05/12 £45.25 Your bill is overdue. Please make a payment as soon as possible. Make a payment Credit Card Declined 30/04/12 £45.25 CR Payment Received 29/04/12 £45.25 CR Account balance £45.25



2012-05-17 17:02:03     my sky details set up below



2010-08-03 15:48:33     paid osb £41.50 by c.c 16 8459 added same



2010-08-03 15:35:20     ADMIN TAKEN REC 0369 (168459)



2010-08-03 15:25:22     Previous Card 325 796 878



2010-04-20 16:39:02     paid osb £41.50 by c.c 168459 added same



2009-09-02 09:04:41     PAIRED CARD ON SPORTSWORLD ADDED C.C 168459



2009-01-20 16:34:24     ORDERED CARD ON SKY WORLD WITH C/C 168549. CARD WOULDN'T GO THROUGH FOR INITIAL PAYMENT. WILL HAVE TO PAY ON ACTIVATION