Transactions

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Contract Number 621146597722
Card Number 701 481 418
MultiRoom Number
First NameMiss Joane
Last NameSmith
Address371 Lowerpark Rd
AddressWickford
Address
Town / CityEssex
PostcodeSS12 9EJ
Telephone01208 555 421
Maiden NameSTEWART
Sky Password3636
Date of Birth1980-11-29 00:00:00
e-Mail
Sky Card Number701 481 418
Prev Sky Card Number532 827 532
Host Fee Paid2012-07-31 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2008-09-09 15:08:24
Modification Date2019-12-10 16:05:01
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamesmithjoane80
MySky Passworddubai1980
Contract StatusViewing Abroad



2019-12-10 16:05:01     THIS ACCOUNT IS VA



2019-06-09 09:11:51     CALLED SKY TO REINSTATE PAID OB WITH SASCHA'S CC AND READDED SAME ACCOUNT REINSTATED HIGH OB £170.48 WILL ONLY REINSTATE IF PAY £145.87 BILL WITHOUT OFFER £51.50 WITH OFFER £46.50 18 MONTH CONTRACT FOR ENTERTAINMENT WITH £5.OO ADMIN FEE ON FIRST BILL



2019-06-09 09:00:19     SASCHA EMAILED TO REINSTATE THIS ACCOUNT OB Unpaid amount carried to 24 Apr - 23 May View next bill £51.50 Unpaid amount carried to 24 May - 23 Jun View next bill £105.98 TOTAL TO PAY PLUS £10 LATE FEE TOTAL DUE £160.48 Payment due by 24 May Credit Card Number : 4974 3595 7745 0707 CVC 638 Expiry Date : 02/21



2017-02-04 10:07:47     OB AT SKY Total due 24 Jan £96.30 Payment Received - £96.30 24 Jan Credit Adjustment - £0.30 27 Jan Credit Card Declined £96.30 27 Jan What you still owe £96.00 Credit Card Declined £96.30 27 Jan Payment Received - £103.50 4 Feb Account balance Credit £7.50 SASCHA HAS NEW CC 4974 3892 4994 9117 Expiry Date : 02/19 CVC 262 OB PAID AND ABOVE CC ADDED UPCOMING SUBS 24 February £48.30 24 March £50.30 24 April £50.30



2015-09-03 13:41:49     Since this is saschas own card cb says not to take host



2015-04-06 19:28:11     Paid off osb £29.43 4974 3892 1797 0426 12/16 227



2015-01-17 00:50:09     THIS IS SASCHAS OWN CARD CHECK WITH CB IF HOST TO BE PAID



2014-11-25 11:43:22     Paired with : 9F0A03-0103722559 Added customers CC : 4974 3892 1797 0426 11/15 267 Upgraded to Variety with Movies Total price of package with discounts £28.92



2014-11-21 13:32:28     CARD SENT BY INTERLINK EXPRESS



2014-11-21 13:10:43     Sent this card to replace Sascha's card that went off VA 480 063 593



2014-11-18 15:22:38     CARD IN OFFICE 701 481 418



2014-11-15 09:42:57     CARD ARRIVED AT TERRYS Miss J Smith 371 Lower Park Road SS12 9EJ 532 827 532 > 701 481 418



2014-11-12 13:27:42     reinstated acc added dummy cc on original ordered viewing card offer on account 35% off for 12 months



2014-09-08 17:08:02     Payment due on 24 Aug £30.95 Payment Received 24 Aug - £30.95 Account balance £0.00



2014-09-08 17:07:51     £0 balance



2014-08-08 12:26:19     532 827 532 check this account has closed with a zero balance. If so do the refund of deposit Tue, 9 September



2014-08-08 12:23:27     Cancelled account 31 days notice. Account will go off on the 8th Sep. Last bill will be on the 24th Aug for £30.95



2014-02-12 11:29:20     paid osb with cc 5434 5821 5862 1682 11.14 771 added same



2014-02-12 10:53:16     tried to pay off osb but sif provided an invalid cc idiots



2014-02-12 10:46:02     Important information about your account Your Sky TV is suspended Restore your services Amount owing from last bill £57.50 Payment due on 24 Feb £57.50



2014-01-27 10:43:18     sif provided new cc Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************1682 Expiry date: 11/2014



2013-08-02 02:40:52     Transaction information Transaction ID 33Y08082K7234770S Date and time 02-Aug-2013 02:38:41 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7816 Total £120.00 GBP



2013-07-20 18:28:13     Invoice 20 Jul 2013 Invoice Number: 3745 To: 532 827 532 SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-07-20 18:26:34     Your transaction was successful. Transaction information Transaction ID 4LJ25397FA235373M Date and time 20-Jul-2013 18:15:24 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7816 Total £55.00 GBP



2013-07-20 18:25:40     Invoice 20 Jul 2013 Invoice Number: 3744 To: 532 827 532 SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 55.00 55.00 Delete Edit Total £55.00



2013-07-20 18:24:34     5434 5821 4069 7816 Exp 11/14 cvc 982



2013-07-20 18:23:26     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************7816 Expiry date: 11/2014



2013-07-20 18:22:51     Billing Period Charges Entertainment Extra with Sports and Movies 24 Jul - 23 Aug £54.50 Yours at no extra cost Sky TV total: £54.50 Additional Charges Show£0.50 Payment due on 24 Jul £55.00



2012-07-31 16:13:54     Your transaction was successful. Transaction information Transaction ID 46Y94918JF223203K . Date and time 31-Jul-2012 16:14:20 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX7816 . Total £120.00 GBP



2012-07-31 13:40:58     Invoice 31 Jul 2012 Invoice Number: 2086 To: 532 827 532 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 532 827 532 120.00 120.00 Delete Edit Total £120.00



2012-07-31 13:39:00     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************7816 Expiry date: 11/2014



2012-05-24 15:19:17     paid osb £52.50 with cc 7816 added same



2012-05-24 08:27:39     Your Sky TV service is suspended Please update your payment method Amount owing from last bill £52.50



2012-03-29 14:49:29     added cbs dd to this acc by accident as whoever did the note in gcalender did it wrong, i cant find this customers cc details to add back onto acc so ive added a dummy cc and whenever they contact us just add their cc that they give us dummy cc Payment Method: Credit Card Card Type: MasterCard Card Holder's Name miss j smith Card Number: ************8113 Expiry Date: 01/2015 Payment Due Date: 24th of each month Date and Time: 29 March 2012, 14:48



2012-03-29 14:29:53     the previous customer who's cc was added to this account to pay off outstanding offers, has been overcharged by £52.50 as their cc was not taken off of this account before the next months payment was taken, no excuse for this as the email was on the board for the cc to be changed! will need to refund if customer gets in touch



2012-03-29 14:27:42     added cb's dd to acc Payment Method: Direct Debit Account Name: miss j smith Sort Code: **-**-28 Account Number: ******38 Payment Due Date: 24th of each month The collections on your bank statement will reference your account number, as above, with the following details: Reference Name: Sky Digital Originator Identification Number: 942710 Direct Debit Guarantee Date and Time: 29 March 2012, 14:27



2012-02-07 16:28:06     THIS CUSTOMERS C/C HAS BEEN ADDED TO 4 SEASONS CARD 508 777 000 FOR I MONTH SUB DUE 10/03/2012 £44.75 OFFER WILL THEN BE COMPLETE G'CALANDER TO CHANGE BACK TO CB CARD 17/03/2012



2012-01-05 15:18:32     27/05/11 - 23/06/11 £23.49 CR 24/06/11 - 23/07/11 £26.00 CR 24/07/11 - 23/08/11 £26.00 CR 24/08/11 - 23/09/11 £26.00 CR 24/09/11 - 23/10/11 £26.00 CR 24/10/11 - 23/11/11 £26.00 CR 24/11/11 - 26/11/11 £2.60 CR Total offers £156.09 Taken £101.49 outstanding £54.60 cc details on sky (697816) exp 11/14



2011-08-25 16:56:35     august offer taken. rec 333. c/c 7816



2011-07-31 23:27:31     JUNE DISCOUNT £49.49 AND JULY DISCOUNT £26.00 PAID TOTAL = £75.49 REC 4312 C/C 7816



2011-07-31 23:21:25     HOST FEE PAID REC 4311 C/C 7816



2011-07-31 23:16:49     Statement date: 10/06/11 Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £2.51 Billing Period Charges Discounts Sky+ Subscription 24/06/11 - 23/07/11 £0.00 Sky World 24/06/11 - 23/07/11 £52.00 Viewing Subscription Discounted 24/06/11 - 23/07/11 £26.00 CR Credit for Cancellation of Sky World 27/05/11 - 23/06/11 £46.97 CR Sky World 27/05/11 - 23/06/11 £46.97 Viewing Subscription Discounted 27/05/11 - 23/06/11 £23.49 CR Sky TV total: £2.51 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 24/06/11 - 24/06/11 £0.50 Additional Charges total: £0.50 Payment due on 24/06/11 Statement date: 10/07/11 Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £26.00 Billing Period Charges Discounts Sky World 24/07/11 - 23/08/11 £52.00 Viewing Subscription Discounted 24/07/11 - 23/08/11 £26.00 CR Sky+ Subscription 24/07/11 - 23/08/11 £0.00 Sky TV total: £26.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 24/07/11 - 24/07/11 £0.50 Additional Charges total: £0.50 Payment due on 24/07/11 £26.50 Payment Received 21/07/11 £26.50 CR Account balance £0.00 Current Payment Details Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: MASTERCARD Card Number: **********697816 Expiry Date: 11/2011 Payment Due Date: 24th of each month Update Payment Details



2011-06-22 22:26:50     need to login to email to verify the my sky account. details in previous notes incorrect. now set up as where was mother born with answer stewart, not MMN.



2010-09-23 11:12:14     NEW 532 827 532 Previous Card 318 035 771



2010-09-17 16:23:21     Taken £25 for clawback 0770



2010-09-17 15:36:47     ***HOST FEE TAKEN TODAY £120***



2010-09-17 15:34:35     send card to HIRONS Villa 47 Les Hauts de Roquebrune Dpmaine du Golf 83520 Roquebrune sur Argens



2010-09-17 09:53:21     card reordered as no response as per email



2010-09-11 09:19:07     Bill details Payment received for your last bill, thank you. Amount owing from last bill£0.00 Sky TV Open Sky+ Subscription 24/09/10 - 23/10/10 £0.00 Sky World 24/09/10 - 23/10/10 £51.00 Subtotal: £51.00 Packages: £51.00 Additional charges Open Credit Card Admin Charge 24/09/10 - 23/10/10 £0.50 Subtotal: £0.50 Admin charges: £0.50 Amount due £51.50 Payment will be collected by credit card on 24/09/10



2010-09-11 09:18:42     MYSKY SET UP LOG IN DETAILS USERNAME smithjoane80 PASSWORD dubai1980 EMAIL joane@postalderney.ws SECURITY QUESTION MMN STEWART



2010-09-11 09:04:42     NOTE TO GMAIL TO REORDER 1 WEEK IF NO WORD BACK



2010-09-11 09:04:10     Hi Terry,, This customer has clawed back annual host fee , £100.00 plus £25.00 bank charges will need to be paid, if we do not here back in 1 week re. this , we can assume the customer no longer wishes sky and the card will be reordered. Thanks, Regards, Carol



2010-09-11 09:00:46     CUSTOMER HAS CLAWED BACK ANNUAL HOST



2010-07-24 00:09:56     HOST PAID REC 0219 ( CC 7816 )



2010-07-23 23:55:57     HOST DECLINED REC 0218 ( CC 7255 )



2010-02-12 10:18:46     Repaired to vn 9F2204 sn 0146701686



2010-02-11 13:39:45     paid off OSB £27.46 with cust c/c and added details to acc (697816) Upgraded to full sky world pack pin number 5771



2009-11-26 13:58:23     RESENT SIGNALS



2009-11-10 10:17:41     new p4 card 508 893 625



2009-10-07 09:26:59     pin no - 5771



2009-10-07 09:22:22     paid ob £73.98, acc now activated



2009-10-07 09:15:20     ****host paid £100 (6393)****



2009-05-18 09:57:21     paid osb of £127 and downgraded to 4 mix knowledge, variety, music, style&culture.



2009-05-05 15:30:25     paired card to new box 9F0C03 0289060451 on 4 mix variety knowledge style and music



2009-03-13 14:35:05     card sent to rowena coxwell ancienne pisciculture route de citou 11160 aude south france on the 19.02.09 replacing card number 318 035 771 which went off for viewing abroad



2009-01-08 16:22:20     £17.00 charged to cover first payment to sky



2008-09-24 15:43:05     Repaired on 4mix plus movies and sport added cust c/c details to acc (010054)



2008-09-24 13:43:03     * * HOST FEE £75 PAID RECEIPT 2695 * *



2008-09-09 15:11:20     ORDERED CARD ON VARIETY MIX 9.09.08