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Contract Number 621146046357
Card Number 612 455 568
MultiRoom Number
First NameMrs Rebecca/John
Last NameSmith
Address234 THE CHASE
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01208 541 779
Maiden NameMACDONALD
Sky Password7741
Date of Birth1978-05-02 00:00:00
e-Mail
Sky Card Number612 455 568
Prev Sky Card Number574 022 646
Host Fee Paid2014-06-02 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2008-09-08 09:39:08
Modification Date2016-05-06 12:26:12
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameBECKSMITH
MySky Passwordmcdonald12
Contract StatusViewing Abroad



2016-05-06 12:25:20     This card is VA



2015-07-01 04:46:50     Make a payment Your outstanding balance is £45.52.



2015-07-01 04:45:08     POSSIBILY VA You have no payment details stored For an easier way to pay, we recommend you add payment details. You can add payment details by calling a Sky agent on 03442 411 653 Latest bill Amount owing from previous bill £45.52 Total due 10 Jul £45.52



2015-04-08 16:11:51     Card reordered and dummy CC added to account. 5118 4420 1331 8268 04/17 498 Host fee due date was 16/09/2015



2015-02-26 16:25:26     Downgraded to Original only. Added calendar to reorder card and add dummy CC on the 29th of March. Angela Holland 16:11 (9 minutes ago) Reply to me Please just cancel this viewing card ASAP. I am not getting anywhere Hope you can sort this Sent from my iPad



2015-02-14 12:33:48     CUSTOMER HAS EMAILED IN QUERING BILL 10 Feb - 09 Mar £61.00 Yours at no extra cost Sky TV total: £61.00 Payment due on 10 Feb £61.00 We've requested payment from your bank 10 Feb - £61.00 Account balance £0.00 Variety with Sports & Movies 10 Jan - 09 Feb £61.00 Viewing Subscription Discounted 10 Jan - 18 Jan - £1.60 Yours at no extra cost Sky TV total: £59.40 Payment due on 10 Jan £59.40 Payment Received 10 Jan - £59.40 Account balance £0.00 Variety with Sports & Movies 10 Dec - 09 Jan £61.00 Viewing Subscription Discounted 10 Dec - 09 Jan - £5.50 Yours at no extra cost Sky TV total: £55.50 Payment due on 10 Dec £55.50 Payment Received 10 Dec - £55.50 Account balance £0.00 ariety with Sports & Movies 10 Nov - 09 Dec £61.00 Viewing Subscription Discounted 10 Nov - 09 Dec - £5.50 Variety with Sports & Movies 19 Oct - 09 Nov £43.29 Viewing Subscription Discounted 19 Oct - 09 Nov - £3.90 Yours at no extra cost Sky TV total: £94.89 Payment due on 10 Nov £94.89 Payment Received 10 Nov - £94.89 Account balance £0.00



2014-12-16 21:17:13     ANGELA WILL PAY DEPOSIT TO CB IN CASH



2014-12-16 13:35:30     Paired card to new box : 9F2224, 0289885376



2014-10-25 19:26:11     PIN SET AT 1234 TV PIN updated Your new TV PIN is now active.



2014-10-19 11:01:09     paired and upgraded as per note below



2014-10-18 10:30:50     PAID OFF OSB £22 with CUST CC C/card 4658 5921 6890 8013 10/17 pin 634. DD details a digit short will email angela holand bk



2014-10-18 10:05:53     TRIED TO PAIR THIS ONLINE AND SAYING CARD NUMBER INVALID? Box details. Grundig sd box. Version 4E0405 Serial 0034773085 Card 612 455 568 System version 1.2S4FM Full package but not HD as old sd box.. sort 40 24 30, acc 1127947 Cliente Ian Evans tel 647 932 169...



2014-09-04 13:06:52     CB TOOK TO SPAIN 02/09/2014



2014-07-25 10:57:48     DEPOSIT ALSO REFUNDED TO PREVIOUS CUSTOMER Sky HD Solutions Ltd, you have sent £27.50 GBP to Casimiro Benavidez.



2014-07-24 21:53:06     HI, I have this evening refunded your annual host fee. Your deposit of £27.50 i will either need to transfer this to a UK bank account or if you have a paypal account then i can do the transfer to there. Please can you let me know what is best option. Regards, Carol



2014-07-24 21:47:39     HOST FEE FOR PREVIOUS CUSTOMER REFUNDED Sent to: Total amount: -£120.00 GBP Fee amount: £2.88 GBP Net amount: -£117.12 GBP Invoice ID: 5791 Date: 24 Jul 2014 Time: 21:37:10 BST Status: Completed Subject: You have sent £120.00 GBP to with PayPal Note: Services cancelled



2014-07-11 13:36:38     card arrived at office 612 455 568



2014-07-09 10:09:58     card arrived at terrys Mrs R Smith 234 The Chase SS12 9EX 574 022 646 > 612 455 568



2014-07-07 09:50:16     REORDERED VIEWING CARD: HOUSE BROKEN IN TO WHILST ON HOLIDAY: SKY BOX AND CARD STOLEN; MOVED HOME DUE TO DAMAGE NEW ADDRESS: 234 THE CHASE WICKFORD ESSEX SS12 9EX



2014-07-07 09:24:51     added dummy cc



2014-07-07 09:24:33     Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************3878 Expiry date: 04/2017



2014-06-06 13:34:23     CUSTOMER ASKED TO CANCEL DOWNGRADED TO ORIGINAL - GOING ON HOLIDAY FOR 3 MONTHS BOARD TO REFUND HOST AND DEPOSIT 06/06/2014 BOARD TO REORDER AND ADD DUMMY CC 07/06/2014



2014-06-02 10:15:17     Transaction information Transaction ID 9DV78194EM6279457 . Date and time 02-Jun-2014 09:49:56 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX2933 . Total £120.00 GBP



2014-05-27 16:59:32     CC Details 4076 2425 4855 2933 08/15 316 Invoice 27 May 2014 Invoice Number: 5791 To: 574 022 646 Cas Benavidez skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-01-08 11:30:59     Your transaction was successful. Transaction information Transaction ID 8FK30610DP3580030 . Date and time 08-Jan-2014 12:23:20 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX2933 . Total £27.50 GBP



2014-01-08 11:28:45     Invoice 08 Jan 2014 Invoice Number: 4943 To: 574 022 646 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 27.50 27.50 Delete Edit Total £27.50



2014-01-08 11:24:21     Sky TV Show £27.00 Additional Charges Show £0.50 Payment due on 10 Jan £27.50



2014-01-08 11:23:06     4076 2425 4855 2933 Exp date: 08/15 Code: 316



2013-09-07 10:45:27     client provided new cc Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************2933 Expiry date: 08/2015



2013-06-03 21:43:30     HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 3E0419895L360715T . Date and time 03-Jun-2013 21:39:05 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX4997 . Total £100.00 GBP



2013-06-03 21:42:03     Invoice 03 Jun 2013 Invoice Number: 3270 To: 574 022 646 Cas Benavidez skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 574 022 646 100.00 100.00 Delete Edit Total £100.00



2012-09-05 15:21:06     STOPPED THE DOWNGRADE ON ENT EXTRA AS SHE WANTS ENT EXTRA



2012-09-05 11:21:11     PAIRED CARD TO BOX



2012-09-05 11:13:27     pair card to box 4F3109 0374269065 R003.047.25.00P



2012-08-31 15:33:30     to Cas Hi Cas, Your card can be tracked at www.postoffice.co.uk tracking number LY686849274GB Regards, Carol



2012-08-31 10:02:07     CARD POSTED WILL CONFIRM TRACKING NUMBER



2012-08-31 09:54:01     I HAVER ADDED NEW CUSTOMER CC DETAILS ONTO THIS ACCOUNT Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************4997 Expiry date: 07/2014



2012-08-31 09:29:26     Your transaction was successful. Transaction information Transaction ID 2V08602733305983P . Date and time 31-Aug-2012 09:28:20 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX4997 . Total £100.00 GBP



2012-08-31 09:28:55     Invoice 31 Aug 2012 Invoice Number: 2237 To: 574 022 646 Cas Benavidez skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 4 1.00 Sky Card Activation Fee 574 022 646 100.00 100.00 Delete Edit Total £100.00



2012-08-31 09:20:43     I AM SENDING THIS CARD OUT TO A NEW END USER Hello Chris, My name is Cas Benavidez and would like to transfer Sarah Mersnicks account and over to mine. The viewing card # is 549 120 665. 116. My credit card # is 4651 5602 9631 4997. For right now I'll take the Sky Entertainment Extra and go from there if I need more. To get the Sky movies do I need to request that too or is it OnDemand? Thank you, Cas Benavidez



2012-08-27 13:32:09     Downdraded to the Entertainment pack. Next bill 10th Sept £41.27,



2012-08-26 21:59:11     BOARD TO DG TO MINIMAL PACK NEXT PAYMENT DUE 10/09/2012 SELL ASAP TO PREVENT A BALANCE



2012-08-26 21:56:44     OLD OLD CARD 317 999 043



2012-08-26 21:54:47     NEW CARD HAS ARRIVED 574 022 646



2012-08-24 13:00:48     card arrived at Terry's 574 022 646



2012-08-22 16:24:39     added dummy cc as customer wanted to cancel Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************7463 Expiry date: 03/2015



2012-08-22 16:22:29     reordered card



2012-08-10 11:59:12     Customer wants to cancel this card viewing to go off 19/09/2012 Emailed D and C



2012-07-18 16:31:47     set up additional mysky: sportsmad 212 pass: bigbear1



2012-05-03 15:19:39     customer reported wrong card for box so repaired 9f0a04 0146232216



2012-05-03 11:02:29     Hi, Ive resent signals for this specific message but if that doesnt work they recommended checking the card for any damage, doing a software download and if all else fails, a channel scan but the advisor i spoke to seemed sure that resending these signals should work. Let us know if none of that works. regards, Jeni



2012-04-30 15:20:09     checked package and box details with sky. All active. Sayeem: I will now send the signals to your box it will take 2 minutes to 4 hours to get the services active.



2012-04-30 14:03:54     Product change(s): 16/04/12: removed Entertainment 16/04/12: added Entertainment Extra with Sports and Movies We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Changes to your subscription may show products appearing multiple times on your bill; some of these entries may be credits to your account. Look closely at the billing dates for each product to confirm how you are being charged. Amount of last bill £20.50 Payment received for your last bill, thank you. £30.50 CR Amount owing from last bill £10.00 CR Sky TV £79.40 Billing Period Charges Discounts Entertainment Extra with Sports and Movies 10/05/12 - 09/06/12 £53.00 Credit for Cancellation of Entertainment 16/04/12 - 09/05/12 £16.00 CR Entertainment Extra with Sports and Movies 16/04/12 - 09/05/12 £42.40 Sky TV total: £79.40 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 10/05/12 - 10/05/12 £0.50 Additional Charges total: £0.50 Payment due on 10/05/12 £69.90



2012-04-16 16:13:29     Payment Successful Transaction information Transaction ID 8EC595850D119340X Date and time 16-Apr-2012 12:44:27 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7038 Total £100.00 GBP



2012-04-16 13:47:01     upgraded to sky world



2012-04-13 16:28:33     Hello, A host fee is now over due on this card. Please would you confirm if your client still requires sky by getting them to pay the invoice. If not, this card will unfortuantely be cancelled by our automated system. Charlotte



2012-03-23 11:59:34     PUT ON LIST FOR GUY AT SKY TO CANCEL



2012-02-14 10:15:48     Invoice for host sent to Grace Invoice 14 Feb 2012 Invoice Number: 1221 To: 522 282 508 fridaymorn@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 522 282 508 100.00 100.00 Delete Edit Total £100.00



2012-02-09 11:51:41     emailed d+c to ask for cust info for invoice



2012-01-05 15:37:07     27/05/11 - 09/06/11 £5.87 CR 10/06/11 - 09/07/11 £13.00 CR 10/07/11 - 09/08/11 £13.00 CR 10/08/11 - 09/09/11 £13.00 CR 10/09/11 - 09/10/11 £13.00 CR 10/10/11 - 09/11/11 £13.00 CR 30/10/11 - 09/11/11 £1.77 CR 10/11/11 - 26/11/11 £2.83 CR Total offers £75.47 taken £57.87 outstanding £17.60 CC details on sky (267038) exp 04/14



2011-09-29 11:26:30     downgraded to entertainment



2011-09-26 12:11:35     Ignore previous notes for offers. £57.87 was taken from c/c 3007 in error, this was then refunded. £57.87 was then taken from the correct c/c 7038.



2011-09-26 12:02:37     c/c details for last payment note wrong - c/c 7038.



2011-09-26 11:33:42     june to sept offer taken . rec 1166. c/c 3007



2011-09-26 11:17:42     ky World 10/09/11 - 09/10/11 £52.00 Viewing Subscription Discounted 10/09/11 - 09/10/11 £13.00 CR Sky TV total: £39.00



2011-09-26 11:17:12     Sky World 10/08/11 - 09/09/11 £52.00 Viewing Subscription Discounted 10/08/11 - 09/09/11 £13.00 CR Sky TV total: £39.00



2011-09-26 11:16:49     Sky World 10/07/11 - 09/08/11 £52.00 Viewing Subscription Discounted 10/07/11 - 09/08/11 £13.00 CR Sky TV total: £39.00



2011-06-22 23:00:12     Payment Method: Credit Card Card Type: VISA Card Number: ************7038 Expiry Date: 04/14 Payment Due Date: 10th of each month Update Payment Details



2011-06-22 22:59:00     Sky World 10/06/11 - 09/07/11 £52.00 Viewing Subscription Discounted 10/06/11 - 09/07/11 £13.00 CR Credit for Cancellation of Sky World 27/05/11 - 09/06/11 £23.48 CR Sky World 27/05/11 - 09/06/11 £23.48 Viewing Subscription Discounted 27/05/11 - 09/06/11 £5.87 CR Subtotal: £33.13



2011-05-10 10:08:58     repaired card to same box 9F0A04 0146232216



2011-02-01 14:42:34     Host fee taken rec 1634 (267038)



2011-02-01 14:37:26     MY SKY Username BECKSMITH Password mcdonald12 Email becksmith@post.alderney.ws Date of birth 02/05/1978 Security question Mother's maiden name?Answer to security question mcdonald Active acc on sky world pack, CC (7038), PDD 10th of every month



2010-04-12 17:08:11     Repaired on the sky world package, Added customers cc details to acc (267038) pin number 9043 payment due date 10th



2010-04-09 14:13:34     CARD SOLD TO D AND C FOR £50.00 ON ACCOUNT, ANNUAL HOST FEE WILL BE DUE 1 YEAR FROM ACTIVATION



2010-03-24 10:47:23     new p4 card 522 282 508



2010-03-17 13:44:18     Ordered a replacement vc on 2 mix pack added DD (080297) needs to be changed b4 payment due date 10TH Old address - 9 larch way hakby, north yorkshire, YO32 3RT New address - 2215 UPPER PARK ROAD, WICKFORD, ESSEX, SS12 9EN



2009-12-04 10:00:08     acc cancelled will close down 4th jan last bill 10th Dec - £19.15



2009-01-08 16:17:50     £17.00 charged to cover up front payment to sky



2008-12-11 12:20:09     resent signals for channel 4 and 5



2008-12-10 10:27:57     CHANGED ADDRESS FROM - 366 Lowerpark Rd SS12 9EJ 01208 541 779 Repaired box on 2 mix pack Music /Variety added customers c/c details to account (065003) Payment due date is the 10th of every month



2008-09-22 10:45:24     CARD SENT TO PATRIQUE



2008-09-08 09:41:07     ORDERED CARD ON VARIETY MIX ON THE 07.09.2008