DataTable with default features
| Contract Number | 621142854655 |
| Card Number | 527 860 423 |
| MultiRoom Number | |
| First Name | Miss Lisa |
| Last Name | Stewart |
| Address | 356 Lowerpark Rd |
| Address | wickford |
| Address | |
| Town / City | essex |
| Postcode | SS12 9EJ |
| Telephone | 01208 541 229 |
| Maiden Name | scott |
| Sky Password | rodger |
| Date of Birth | 1980-06-30 00:00:00 |
| Sky Card Number | 527 860 423 |
| Prev Sky Card Number | 315 496 828 |
| Host Fee Paid | 2012-02-29 00:00:00 |
| Host Fee Due | 2000-01-01 00:00:00 |
| Create Date | 2008-08-25 15:00:47 |
| Modification Date | 2012-03-06 16:50:55 |
| Multi Room Card 1 | |
| Multi Room Card 1 Notes | |
| Multi Room Card 2 | |
| Multi Room Card 2 Notes | |
| Multi Room Card 3 | |
| Multi Room Card 3 Notes | |
| Multi Room Card 4 | |
| Multi Room Card 5 Notes | |
| Setanta Acct Number | |
| MySky Username | |
| MySky Password | |
| Contract Status | Viewing Abroad |
| 2012-03-06 22:56:47 Invoice 1272 for carriage paid |
| 2012-03-06 16:50:09 Card replaced by 564 755 783 |
| 2012-03-05 10:18:52 ADDRESS GIVEN TO CB TO POST REPLACEMENT CARD |
| 2012-03-05 10:00:07 I CANNOT SEE INVOICE CREATED FOR POSTAGE WILL EMAIL BOARD |
| 2012-03-05 09:53:44 Send replacement card to this client as card is VA. He is happy to pay £25 for Fedex. I created inv No 1262 but Paypal are not accepting his cc despite the fact I used it to pay the host fee yesterday. Will try again. Client details in Satclick CB |
| 2012-02-29 10:44:49 Any changes you have made to your account will be reflected in this bill Product change(s): 16/02/12: removed Entertainment Extra with Sports 16/02/12: added Entertainment Extra with Sports and Movies LOOKS LIKE VIEWING ABROAD |
| 2012-02-29 10:44:14 Welcome to Sky Live Chat Service. A Sky Advisor will be with you shortly. You are now connected with Atil. Atil: Hello, you're chatting with Atil, a Sky advisor, may I take your name please? You: hi my name is lisa stewart Atil: Hi Lisa, How are you doing today? You: well iv been away on business, and when iv returned my sky is saying wrong card for set top box Atil: Okay. Atil: I understand your concern. Let me check the details for you. Atil: Let me access your account. Atil: To access the account details, I will need to go through some security questions with you. Is that ok? You: ok Atil: Thank you. Atil: Are you the account holder? You: yes Atil: Great! Atil: Please also confirm the first & second characters from the password set up on the Sky account. Please do not supply your password in full. You: ro Atil: That's the correct password. Atil: Thanks for that. Atil: I?ll quickly check that information for you. Will be right back. Atil: Thanks, I appreciate your patience. Atil: I have check your account and just to inform you that our specialised team is working on your account and once they complete with there work they will get back to you. Atil: I do apologise for the inconvenience caused to you. You: im not sure what u mean... You: so when will i get the channels back? Atil: The relevant department will get in touch with you shortly. Atil: I can assure you that they will be more than happy to assist you. Atil: Is there anything else I can help you with today? You: well i just really need to know more about how long this will take? Atil: The specialised team may get back to you within 24 to 72 hour, And let me give you the specialised team number for your future references. Atil: The number is 08442 41 41 41. Atil: Have I answered all of your questions today? Atil: Once again I do apologise for the inconvenience caused to you. Atil: Is there anything else I can help you with today? You: well no im sorry you havent been helpful at all considering you cant give me any information on why my channels cant be put back on immediately why on earth does a specialist team have to deal with it? Atil: I am sorry once again, as I cannot access your account, as our specialised team are working on it, once the issue is resolved please chat with us once again And I can assure you that we will be more than happy to assist you. You: THAT DOES NOT TELL ME ANYTHING!! Atil: I do understand your concern. Atil: I can understand the difficult situation you?ve been through and trust that things quickly fall in place. You: this is extemely bad customer service |
| 2012-02-29 10:01:30 Host paid inv 1263 |
| 2012-01-10 09:32:19 mother born? essex 27/05/11 - 11/06/11 £5.77 CR 12/06/11 - 11/07/11 £11.19 CR 12/07/11 - 11/08/11 £11.19 CR 12/08/11 - 11/09/11 £11.19 CR 12/09/11 - 11/10/11 £11.19 CR 12/10/11 - 11/11/11 £11.19 CR 12/11/11 - 26/11/11 £5.59 CR Total offers £67.31 taken £72.91 Over charged £5.60 |
| 2011-11-14 17:00:40 nov offer taken. rec 2523. c/c 6270. |
| 2011-10-13 09:23:59 oct offer taken cc 6270 rec 1718 |
| 2011-09-27 09:31:00 wrong card for box, called sky to repair card to box nmber 9F0A040146238855. |
| 2011-09-16 16:32:14 september offer taken. rec 957. c/c 6270 |
| 2011-08-10 13:15:38 offer taken rec 0060 |
| 2011-07-31 00:44:39 june and july offer paid rec 4274 c/c 6270 |
| 2011-07-11 23:24:34 Payment Method: Direct Debit Account Holder: mr r stewart Sort Code: **-**-23 Account Number: ******78 Payment Due Date: 12th of each month Update Payment Details |
| 2011-07-11 23:23:37 Entertainment Pack with Sports Pack 12/06/11 - 11/07/11 £44.75 Viewing Subscription Discounted 12/06/11 - 11/07/11 £11.19 CR Credit for Cancellation of Entertainment Pack with Sports Pack 27/05/11 - 11/06/11 £23.10 CR Entertainment Pack with Sports Pack 27/05/11 - 11/06/11 £23.10 Viewing Subscription Discounted 27/05/11 - 11/06/11 £5.77 CR Subtotal: £27.79 |
| 2011-05-20 09:54:00 repaired card as wrong card for set top message |
| 2011-03-01 10:48:46 Host fee taken rec 1824 (776270) |
| 2011-03-01 10:28:23 Put email into Gmail to contact end user for cc details for host fee |
| 2011-02-14 16:33:30 Active acc on Sports pack, DD (78) on acc, PDD 12th of every month |
| 2010-09-14 10:15:53 resent signals as no mixes on, now sports world |
| 2010-06-22 14:38:15 paired card on sports world added d.d 401623 41056778 sports 2 months 50%off |
| 2010-06-17 11:57:45 replaced 516 961 570 v/a Spanish Address Bloque 1, La Rotunda, Avenida Miriam Blasco, Edificio 1, Planta 2, Puerto 1, 03016, Alicante London address 21 Evelyn Mansions, Carlisle Place, London SW1P 1NH End user Clive Jones Davis Number 0034 965262655 / 07813 784513 host paid 04-05-2010 sent fedex |
| 2010-06-17 11:50:45 called sky they said they cant do any thing on the account as the account has not been activated. when the new card comes in just repaire it to the box and u can take the hd off then |
| 2010-06-17 11:03:26 NEW CARD 527 860 423 |
| 2010-06-14 12:58:15 card on 7th was not ordered by sky, reordered card now should recieve within 3-5 dyas -Raymond |
| 2010-06-14 11:03:33 NOTE TO JENI TO CHASE THIS CARD UP |
| 2010-06-07 18:43:29 reordered card |
| 2010-06-07 16:43:23 NOTE TO G'CALANDER TO REORDER CARD |
| 2010-03-30 12:17:54 ACCOUNT CANCELLED WILL SHUT DOWN IN 31 DAYS. THERE WILL BE ONE LAST BILL AND A CR OF £17 LEFT ON THE ACC |
| 2009-10-30 16:50:04 paid ob £113.35 acc now active pin no - 6828 |
| 2009-10-23 14:34:25 HOST FEE PAID £125 6622 BY MARTINS C.C |
| 2009-10-21 11:12:14 Customer has clawed back host fee £100 01/09/2009 receipt 5976. letter dated 19/10/2009. |
| 2009-10-21 10:59:38 OSB £104.26 ON ACCOUNT |
| 2009-09-01 13:08:16 Taken host fee £100 5976 |
| 2009-06-18 13:37:31 ADDED C.C 252022 |
| 2009-06-18 13:36:02 signals resent osb of £56.25 paid |
| 2009-03-09 15:56:19 **** NEW HOST FEE DUE 03.09.09 **** |
| 2008-11-04 14:23:14 added cust c/c details to account Payment Method: Credit Card Card Type: VISA Card Holder's Name miss l scott Card Number: ************2127 Expiry Date: 05/09 Payment Due Date: 12th of each month Date and Time: 04 November 2008, 14:22 |
| 2008-11-04 14:21:03 Full Name: Miss lisa stewart Postcode: SS129EJ Viewing Card Number: 315496828 Username: STEWARTLISA1 Date of Birth: 30/06/1980 Place of Birth: essex Security Question: Mother's maiden name? Answer to Security Question: scott Contact Email Address: STEWARTLISA1@post.alderney.ws Third Party Marketing: No password rodger1 |
| 2008-09-12 16:13:26 ACTIVATED CARD ON FULL SKY WORLD PACK |
| 2008-09-04 15:11:47 CARD OUT TO FREESTYLE PAID RECEIPT 2504 |
| 2008-08-25 15:01:39 ordered card on variety mix |
| 2008-08-25 15:01:07 ordered card on variety mix |