Transactions

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Contract Number	621110770966
Card Number	579 928 136
MultiRoom Number
First Name	MR STEVEN
Last Name	BALL
Address	183 HONILEY AVENUE
Address	WICKFORD
Address
Town / City	ESSEX
Postcode	SS12 9JE
Telephone	01268 100 182
Maiden Name	MCGREGOR
Sky Password	RANGERS
Date of Birth	1982-03-21 00:00:00
e-Mail	steven.ball@post.alderney.ws
Sky Card Number	579 928 136
Prev Sky Card Number	579 545 283
Host Fee Paid	2014-04-01 00:00:00
Host Fee Due	2000-01-01 00:00:00
Create Date	2008-04-06 13:53:46
Modification Date	2014-08-21 12:28:41
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username	STEVENBALL4
MySky Password	mcgregor12
Contract Status	Viewing Abroad

2014-10-16 16:30:00 BT SPORTS WAS NEVER CANCELLED ON THIS ACCOUNT - CANCELLED BT SPORTS WITH 30 DAYS NOTICE

2014-09-19 22:41:55 THIS CARD WAS WITH A DEALER OF LIZ WHO HAS HAS EXTRA PAYMENTS TAKEN BY SKY I HAVE CHECKED AND NO FURTHER PAYMENTS HAVE BEEN TAKEN AFTER OB WAS PAID I HAVE EMAILED LIZ

2014-07-15 11:00:16 tried to chase up card and it is viewing abroad

2014-07-15 10:29:18 BOARD TO CHASE UP

2014-07-01 11:43:43 paid osb :4129 8314 2312 6644 10/14 797 added dummy cc:5118442059851974 04/17 684 reordered viewing card.

2014-07-01 10:52:51 cc declined for osb

2014-06-30 16:41:22 treid to pay osb but keypad on phone not working will try tomorrow as not urgent

2014-06-30 11:41:28 osb £79.75

2014-06-23 10:11:11 Carol Not at this moment. Les

2014-06-19 00:04:16 Hi Liz, Can you check if this customer wants to continue with BT Sports this is due for renewal soon. Carol

2014-06-12 22:44:15 THIS HOST WAS NOT DUE IT WAS TAKEN IN APRIL LEANNE CREATED YET ANOTHER INVOICE AND IT WAS ON LIZ SPREADSHEET AS DUE IN JUNE

2014-06-12 09:47:40 Your transaction was successful. Transaction information Transaction ID 1S638711BN9511515 Date and time 12-Jun-2014 09:46:34 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5011 Total £75.00 GBP

2014-05-29 14:08:23 CC Details 4106 2615 8437 5011 06/18 335 Invoice 29 May 2014 Invoice Number: 5808 To: 579 928 136 Liz Dickenson Skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 6 Months Sky Card Host Fee 75.00 75.00 Delete Edit Total £75.00

2014-05-29 13:39:55 Booked BOXING match in error. Have called Sky and cancelled it and I will do a refund for the deposit. Sent to: Total amount: -£25.00 GBP Fee amount: £0.73 GBP Net amount: -£24.27 GBP Invoice ID: 5806 Date: 29 May 2014 Time: 13:37:27 BST Status: Completed Subject: You have sent £25.00 GBP to with PayPal Note: error

2014-05-29 13:24:35 Froch vs. Groves II: Unfinished Business Saturday Night 31 May 2014 from 6pm £16.95 / ?21.95 Booking Confirmed To successfully receive your booking confirmation, please ensure your box is turned on over the next few days. You will be billed for the booking charge on your usual Sky billing date.

2014-05-29 13:21:56 Your transaction was successful. Transaction information Transaction ID 75C82042WW5780301 . Date and time 29-May-2014 13:20:11 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX5011 . Total £25.00 GBP

2014-05-29 13:18:11 CC Details 4106 2615 8437 5011 06/18 335 Invoice 29 May 2014 Invoice Number: 5806 To: 480 068 410 swiss cable skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee Boxing Match Froch and Groves 25.00 25.00 Delete Edit Total £25.00

2014-04-11 08:10:58 USED CC FOR £5.00 NEW CARD ORDER AT SKY AS THIS ACCOUNT HAD AN OFFER FOR 1 YEAR IF CUSTOMER CALLS DO NOT TELL THEM THIS SAY THEIR BILLING WAS INCORRECT

2014-04-01 14:22:29 Your transaction was successful. Transaction information Transaction ID 4YB700731Y381805N . Date and time 01-Apr-2014 13:45:40 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX5011 . Total £75.00 GBP

2014-04-01 14:18:42 Invoice 01 Apr 2014 Invoice Number: 5550 To: 579 928 136 Liz Dickenson Skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 6 MONTHS Sky Card Host Fee 75.00 75.00 Delete Edit Total £75.00

2014-03-19 10:22:32 paid osb £48.75 added same 4106 2615 8437 5011 06/18 335

2014-01-30 10:03:50 submitted box details to sky

2013-12-06 09:38:42 liz provided new cc Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************5011 Expiry date: 06/2018

2013-10-25 10:47:01 ADDED 3D TV

2013-10-04 14:54:26 HAD TO UPDATE BT SPORTS PASSWORD bt id: steven.ball@post.alderney.ws password: rangers1

2013-09-30 11:13:52 liz provided new cc Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************7016 Expiry date: 11/2013

2013-08-30 16:43:06 USED CC FOR STOCK CARD 1ST PAYMENT 30/08/2013

2013-07-30 09:47:00 BT SPORT HAS BEEN ADDED WITH CB SANTANDER BANK ACCOUNT Your order details Order date 30/07/2013 Order number BTCZZA004000160316 ersonal Contact details Mr STEVEN BALL 01268100182 steven.ball@post.alderney.ws Need any extra help? Can use for marketing? No Password reminder What is your mother's maiden name? MCGREGOR Male 21-03-1982 Billing and Payment One-off charges Added to your BT Bill Your bill payment method Monthly Whole Bill Direct Debit Billing delivery method Paper-free Billing Address 183 183 HONILEY AVENUE WICKFORD ESSEX SS12 9JE

2013-06-11 16:41:15 BT SPORTS PAID Your transaction was successful. Transaction information Transaction ID 5VT49212SF6992826 . Date and time 11-Jun-2013 16:39:02 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX0958 . Total £250.00 GBP

2013-06-11 16:32:46 Invoice 11 Jun 2013 Invoice Number: 3329 To: 579 928 136 Liz Dickenson Skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 1 Years subscription for BT Sports plus admin 250.00 250.00 Delete Edit Total £250.00

2013-06-10 17:46:13 Your order Monthly cost Sky TV £30.25 - Entertainment Extra+ HD Pack £5.25 Benefits and extras £25 M&S eVoucher Free New monthly cost with offers £57.50 New monthly cost without offers £87.75

2013-06-10 17:39:39 PIN SET AT 8136

2013-06-07 20:19:48 BOX NATION ADDED Congratulations! You're now part of the BoxNation community - the new home for boxing fans. PASSWORD sb3456 PIN 1982 SECURITY QUESTION MMN AS ABOVE

2013-06-07 19:04:02 CARD PAIRED TO ANOTHER BOX Activation successful yesYour Sky TV channels will usually be activated in a few seconds, although it could take up to 2 hours

2013-06-07 19:03:18 Sorry - box has failed so dealer has put him another old HD box for now. Please can you pair the box: V: 4E3007 S: 0170761871 No ID as it is an older box. Please can you add the following: HD Viewing ESPN Liverpool TV Chelsea TV Manchester United TV Box Nation and..BT Sport if it is available now. Can you treat this as Urgent as they sent it to me last night and I have only just picked it up. Thanks Liz x

2013-06-04 09:13:23 card should be on emailed Liz to confirm task has been done.

2013-06-03 20:56:08 THIS ACCOUNT WAS SUSPENDED AS THERE WERE NO PAYMENT DETAILS ADDED I HAVE ADDED THEM THIS EVENING AND PAID OFF OB £63.42 CUSTOMERS CC WAS ADDED

2013-06-03 20:50:09 THIS ACCOUNT HAS AN OB THERE WERE NO PAYMENT DETAILS STORED I HAVE ADDED CUSTOMERS DETAILS TONIGHT Payment due on 15 Jun £63.42

2013-04-26 14:53:40 DO NOT TAKE HOST FEE EARLY FIRST HOST FEE 1 YEAR AFTER ACTIVATION AND THEN £75.00 EVERY 6 MONTHS

2013-04-25 18:19:34 got half price offer for 12 months. ESPN not included in offer.

2013-04-25 18:15:22 VERSION 9F0A03 SERIAL 0103721127 CLIENT REQUIRES .......... Full Pack NO HD! plus ESPN CREDIT CARD 5540 4028 7136 0958 07 / 14 427 ROSARIO FERNANDEZ CORTES

2013-04-22 16:14:17 BELOW NOTE I HAVE PUT IN THE WRONG SATCLICK ACCOUNT PLEASE IGNORE

2013-04-22 15:56:00 £35.00 admin fee paid for cancellation of this card Invoice 22 Apr 2013 Invoice Number: 3028 To: 579 928 136 SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee to cancel account 35.00 35.00 Delete Edit Total £35.00 Your transaction was successful. Transaction information Transaction ID 4KU7921614746625K Date and time 22-Apr-2013 15:31:20 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1169 Total £35.00 GB

2013-04-22 15:28:54 WHEN LIZ ACTIVATED THIS CARD DO NOT TELL HER THERE IS AN OB I HAVE TOLD HER IT IS A CANCELLED CARD WITH NO OB PAY OB WITH CUSTOMERS CC ON ACTIVATION

2013-04-22 15:27:37 Could you check the status of this card please. It is going to be put in a normal SD box - Not a HD Box. Can you confirm that they will not have to have HD and that there are no arrears on the card. It is going to Murcia by post so need to know as soon as you can. Thanks Liz x

2013-04-22 15:25:41 THIS CARD COULD NOT HAVE BEEN GIVEN TO EDDIE AS LIZ HAS IT

2013-03-08 13:55:01 osb £22.00

2012-12-21 11:23:09 ADDED DUMMY C.C 5195 2552 8817 2236 03.14

2012-12-12 15:46:31 THIS CARD HAS BEEN GIVEN TO EDDIE STL

2012-12-05 16:18:28 CB HAS TAKEN THIS CARD TO SPAIN TODAY

2012-12-04 11:17:40 DOWNGRADED TO ENT ONLY 31 DAYS NOTICE

2012-12-04 10:09:57 THIS ACC NEEDS TO BE DOWNGRADED TO THE BASIC PACK. Sky is down just now You've added Entertainment Extra with Movies on 28/11/12 Billing Period Charges Discounts Entertainment Extra with Movies 15/12/12 - 14/01/13 £41.50 Entertainment Extra with Movies 28/11/12 - 14/12/12 £23.51 Sky TV total: £65.01

2012-12-03 23:33:42 NEW CARD ARRIVED 579 928 136 OLD OLD CARD 495 931 016

2012-12-03 23:30:57 CALANDER TO ADD DUMMY CC ON 21/12/2012 BEFORE JAN SUB

2012-12-03 23:29:45 THIS CARD WAS REORDERED WITHOUT DG Entertainment Extra with Movies 15/12/12 - 14/01/13 £41.50 Entertainment Extra with Movies 28/11/12 - 14/12/12 £23.51 Sky TV total: £65.01 Additional Charges Show details£0.50 Billing Period Charges Discounts Credit Card Admin Charge 15/12/12 - 15/12/12 £0.50 Additional Charges total: £0.50 Payment due on 15/12/12 £65.51 BOARD TO DG ASAP

2012-11-30 14:13:47 579 928 136 arrived at terrys

2012-11-30 14:13:26 Any changes you have made to your account will be reflected in your next bill Thank you for adding Sky TV to your subscription You are charged from when your product is installed or activated, or your subscription begins. Product change(s): 28/11/12: added Entertainment Extra with Movies This bill was generated before you made changes to your account; the effect of these changes will be shown on your next bill. Amount owing from last bill £41.50 Payment due on 15/11/12 £41.50 Payment Received 28/11/12 £41.50 CR Account balance £0.00

2012-11-30 14:11:51 NEW CARD ARRIVED AT TERRYS 579 928 136

2012-11-28 15:53:08 reordered card

2012-11-28 15:30:01 paid osb with cc 5434 8490 0106 2855 .09/14 540

2012-10-19 14:39:21 HOST FEE DUE DATE WAS 01-01-2013

2012-10-19 14:37:40 osb £41.50

2012-03-06 13:06:55 Hi , Pin 7222. Regards, Carol

2012-03-02 15:22:07 NDS 9F2202 0146221708 model 6.3.18 CC: PAULINE FEATHER 5434 8490 0106 2855 .09/14 540

2012-03-02 15:00:33 card replaces 441 407 087

2012-02-22 23:49:36 THIS CARD WAS SENT TO ORBIT TO REPLACE A VA CARD ( NOT SURE WHICH ONE )

2012-02-22 10:02:45 on Entertainment Extra with Sports and Movies

2012-02-22 10:01:08 564 545 283 terry is sending new card should receive today

2012-02-22 09:59:27 306 051 921 old card

2012-02-17 12:51:30 reordered card because... Dear Sir Further to your recent requests for annual card charges please note we would like to cancel our 6 cards as the vessel is being sold. Please cancel all our card payments to sky. Regards I Garaty Captain MY element

2012-02-02 20:02:31 EMAIL ADDRESS PROVIDED FOR END USER INVOICE FORWARDED FOR PAYMENT

2012-02-02 16:03:23 Invoice 02 Feb 2012 Invoice Number: 1153 To: 495 931 016 sascha@avscon.yourweb.de From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00

2011-12-16 20:01:35 *main street

2011-12-16 20:01:17 securtity question- first street you lived in? mina street

2011-11-17 09:48:43 NOV OFFER TAKEN REC 2587 CC 8579 OFFER COMPLETE

2011-10-17 13:23:04 Oct offer taken rec 1792 cc 8579 NOTE BY LB

2011-09-17 13:56:44 sept offer taken rec 1008 cc 8579

2011-09-08 16:49:38 Sky World 15/06/11 - 14/07/11 £52.00 Viewing Subscription Discounted 15/06/11 - 14/07/11 £13.00 CR Sky World 27/05/11 - 14/06/11 £31.87 Viewing Subscription Discounted 27/05/11 - 14/06/11 £7.97 CR Credit for Cancellation of Sky World 27/05/11 - 14/06/11 £31.87 CR Sky TV total: £31.03 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 15/06/11 - 15/06/11 £0.50 Additional Charges total: £0.50 Payment due on 15/06/11 £31.53 Payment Received 12/06/11 £31.53 CR Payment Due Date: 15th of each month Payment Method: Credit Card Card Number: **********628579 Expiry Date: 08/13

2011-08-16 14:41:20 AUG OFFER £13.00 TAKEN REC 153 C/C 8579

2011-07-14 15:08:56 July offer taken rec 3794 (628579)

2011-06-21 14:10:00 Taken offer £20.97 3052

2011-06-17 17:35:31 Sky TVCloseSky World 15/06/11 - 14/07/11 £52.00 Viewing Subscription Discounted 15/06/11 - 14/07/11 £13.00 CR Credit for Cancellation of Sky World 27/05/11 - 14/06/11 £31.87 CR Sky World 27/05/11 - 14/06/11 £31.87 Viewing Subscription Discounted 27/05/11 - 14/06/11 £7.97 CR Subtotal: £31.03

2011-02-05 15:49:16 AVS-CON Subscription Change Dear Leanne, Please charge Host Fee HOST FEE PAID REC 1690, C/C 8579

2011-02-04 10:15:48 Emailed SIF for cc detaiils for host fee

2010-10-27 13:40:12 MY SKY Username STEVENBALL4 Password mcgregor12 Email steven.ball@post.alderney.ws Date of birth 21/03/1982 Security question mmn Answer to security question mcgregor Active acc, on full sky world pack, added new cc details to acc (628579) Payment due date 15th of every month.

2010-03-26 09:59:05 added new c.c 66 5118

2010-03-21 14:47:09 Host paid 8230

2009-08-04 10:10:00 new p4 495 931 016 sent to sascha

2009-07-24 15:11:42 REORDERED CARD AS STOLEN SEND TO SASCHA WHEN WE RECEIVE IT POST PAID

2009-06-05 09:40:35 Host fee paid 26/05/2009 (4780)

2009-05-26 14:49:25 RE-UPGRADED TO SKY WORLD PACK

2009-05-21 14:11:33 downgraded to variety mix

2009-05-11 19:12:27 *** ANNUAL HOST FEE OVER DUE PLEASE DOWNGRADE ***

2008-08-27 13:17:08 PAID OB £45.91 REINSTATED VIEWING & ADDED C/C END 665118

2008-06-20 10:27:00 resent signal

2008-05-15 09:42:02 ADDED C.C 523390 UPGRADED TO SKY WORLD PAIRED CARD £75 HOST FEE PAID