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Contract Number 621111168178
Card Number 480 067 644
MultiRoom Number
First NameMR RYAN
Last NameBOYD
Address202 HONILEY AVENUE
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9JE
Telephone01268 100 201
Maiden Namebrown
Sky PasswordDAVID
Date of Birth1986-07-02 00:00:00
e-Mailryan.boyd@post.alderney.ws
Sky Card Number480 067 644
Prev Sky Card Number306 167 859
Host Fee Paid2015-06-17 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2008-04-06 13:17:49
Modification Date2019-07-19 10:01:48
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameRYANBOYD1
MySky Passwordbrown12
Contract StatusInactive



2018-06-27 21:23:52     Final sub (July) paid Your transaction was successful. Transaction information Transaction ID 9GX40648BA2439447 Date and time 27-Jun-2018 21:23:26 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9088 Total £63.80 GBP



2018-06-26 09:14:20     Couldn't cancel because of recent offer on 22.2.18 - high ET fees. Added dummy d/d ****9728.



2018-06-25 08:16:53     HOST WAS DUE 03-08-2018



2018-06-25 08:16:25     CUSTOMER EMAILED TO CANCEL ACCOUNT I WILL DELETE INVOICES AND WORK OUT FINAL SUB FOR JULY



2018-06-24 16:54:17     THIS INVOICE HAS BEEN DELETED INVOICE SENT FOR 2018 HOST FEE Invoice 24 Jun 2018 Invoice Number: 9904 To: 480 067 644 nick@strathavon.co.uk From : Amount Total 1.00 2018 HOST FEE Total £120.00



2018-06-24 04:17:36     BOARD FOR JENI TO SEND INVOICE FOR HOST FEE



2018-06-15 13:50:35     15/06/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621111168178, MANDATE NO 0730 £ 45.00



2018-06-05 03:56:54     SEND INVOICE FOR HOST FEE CUSTOMER WILL PAY BY BANK TF



2018-05-30 08:35:47     June sub paid Your transaction was successful. Transaction information Transaction ID 1PN09807U2946313G Date and time 30-May-2018 08:35:19 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9088 Total £68.80 GBP



2018-05-16 18:26:29     16/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621111168178, MANDATE NO 0730 £45.00



2018-05-01 11:20:42     May sub paid Your transaction was successful. Transaction information Transaction ID 5VV624027F340593T Date and time 01-May-2018 11:20:21 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9088 Total £68.80 GBP



2018-04-17 13:25:47     17/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621111168178, MANDATE NO 0730 £45.00



2018-03-28 11:53:51     April sub paid (£8 extra taken as I took too little in March sub) Your transaction was successful. Transaction information Transaction ID 4HS25596DK135444U Date and time 28-Mar-2018 11:53:02 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9088 Total £76.80 GBP



2018-03-19 08:30:25     15/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621111168178, MANDATE NO 0730 £54.73



2018-03-01 07:40:08     March sub paid Your transaction was successful. Transaction information Transaction ID 0AC29103L8815561W Date and time 01-Mar-2018 08:40:05 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9088 Total £60.80 GBP



2018-02-20 13:51:29     Offer - £45 for 18 months. £10 one-off admin fee applies on 1st bill. Calendar made.



2018-02-19 10:52:49     15/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621111168178, MANDATE NO 0730 £44.92



2018-01-31 19:59:41     Feb sub Your transaction was successful. Transaction information Transaction ID 2A1196179K6701904 Date and time 31-Jan-2018 21:00:16 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9088 Total £68.80 GBP



2018-01-17 13:43:45     17/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621111168178, MANDATE NO 0730 £34.00



2018-01-02 21:45:42     JANUARY SUB PAID Your transaction was successful. Transaction information Transaction ID 8K4965726D686864T Date and time 02-Jan-2018 22:45:30 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9088 Total £68.80 GBP



2017-12-15 14:29:45     15/12/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621111168178, MANDATE NO 0730 £34.00



2017-12-03 23:25:25     DECEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 7NB25136LL658293G Date and time 04-Dec-2017 00:25:18 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9088 Total £68.80 GBP



2017-11-15 11:04:28     15/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621111168178, MANDATE NO 0730 £34.00



2017-11-03 10:25:46     nov sub Your transaction was successful. Transaction information Transaction ID 1P633323Y0354190G Date and time 03-Nov-2017 11:25:36 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9088 Total £68.80 GBP



2017-10-17 09:50:46     17/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621111168178, MANDATE NO 0730 £34.00



2017-10-04 09:09:08     OCTOBER SUB PAID Your transaction was successful. Transaction information Transaction ID 86G418623D5085252 Date and time 04-Oct-2017 09:07:15 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9088 Total £68.80 GBP



2017-09-19 12:15:25     15/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621111168178, MANDATE NO 0730 £33.97



2017-09-03 04:03:25     SEPTEMBER SUB PAID our transaction was successful. Transaction information Transaction ID 51260100JY9890206 Date and time 03-Sep-2017 04:01:41 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9088 Total £68.80 GBP



2017-08-18 16:23:59     16/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621111168178, MANDATE NO 0730 £34.00



2017-08-03 09:47:55     aug sub Your transaction was successful. Transaction information Transaction ID 5C6464006G526391H Date and time 03-Aug-2017 09:45:03 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9088 Total £68.00 GBP



2017-07-17 18:28:41     17/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621111168178, MANDATE NO 0730 £34.00



2017-07-16 15:33:19     2017 HOST FEE PAID BY BANK TRANSFER 12/07/2017 FASTER PAYMENTS RECEIPT REF.480 067 644 FROM POWNALL NICHOLAS £120.00



2017-07-04 07:46:38     INVOICE SENT FOR HOST FEE Invoice 04 Jul 2017 Invoice Number: 9697 120.00 120.00 Delete Edit 2017 host fee Delete Edit Total £120.00



2017-06-29 18:25:04     july sub Your transaction was successful. Transaction information Transaction ID 6NV284228J0015908 Date and time 29-Jun-2017 18:23:18 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9088 Total £68.00 GBP



2017-06-15 20:36:04     15/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621111168178, MANDATE NO 0730 £34.00



2017-06-02 21:55:00     june sub Your transaction was successful. Transaction information Transaction ID 02438612DK886674U Date and time 02-Jun-2017 21:53:51 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9088 Total £68.30 GBP



2017-05-17 10:00:04     17/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00621111168178, MANDATE NO 0730 £80.06



2017-05-04 10:20:47     may sub Your transaction was successful. Transaction information Transaction ID 8XT30916660383141 Date and time 04-May-2017 10:19:39 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9088 Total £68.30 GBP



2017-04-04 11:48:14     APRIL SUB PAID Your transaction was successful. Transaction information Transaction ID 31E45146JT770611W Date and time 04-Apr-2017 11:46:26 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9088 Total £68.30 GBP



2017-03-25 17:57:13     CUSTOMER EMAILED NO SKY I HAVE PAIRED THE CARD AND BOX AGAIN ONLINE



2017-03-23 17:31:56     SANTANDER HAS BEEN ADDED Your current payment details Payment method: Direct Debit Account holder name: MR R BOYD Sort code: **-**-28 Account number: ******38 THERE WILL BE NO SKY BILL IN APRIL AND A HIGH BILL IN MAY WE TAKE £68.30 EACH MONTH WHICH IS £68.30 PROFIR APRIL AND A LOSS OF £12.06 FOR MAY 15 May £80.36 15 June £34.30 15 July £34.30



2017-03-23 15:38:26     Paid OSB of £43.99 with client's CC and took remaining amount of £24.01. to make up March's sub of £68. Monthly sub reminders set and payment date changed to avoid any confusion with the client. Your transaction was successful. Transaction information Transaction ID 89E83422BJ9055148 Date and time 23-Mar-2017 16:07:35 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9088 Total £24.01 GBP



2017-02-21 21:21:48     BILLING AND OFFER INFO Total due 4 Feb £68.30 Total due 4 Mar £36.49 UPCOMING SUBS 04 April £34.30 04 May £34.30 04 June £34.30 CUSTOMERS CC AT SKY Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************9088 Expiry date: 03/2019 DUMMY DD ADDED Your current payment details Payment method: Direct Debit Account holder name: MR R BOYD Sort code: **-**-99 Account number: ******28 "SORT CODE : 08 71 99" ACCOUNT : 34429728 AS WE DO NOT HAVE THIS CUSTOMERS PAYMENT DETAILS AS WE SEND HIM AN INVOICE AND HE PAYS HOST BY BANK TF LET THE ACCOUNT GO OFF AND WHEN CUSTOMER EMAILS TELL HIM HIS PAYMENT DETAILS NEED TO BE READDED AND THEN EMAIL CAROL TO DO ADMIN



2017-02-09 09:40:42     Reactivated account with 50% off for 12 months = £34



2017-02-02 13:22:51     Cancelled account to reactivate in a week with maximum discount.



2016-08-22 09:22:42     CUSTOMER NOT RECEIVING SPORTS PAIRED CARD AND BOX AGAIN ONINE Viewing card paired It may take up to two hours for the pairing to take effect



2016-08-22 09:17:07     22/08/2016 FASTER PAYMENTS RECEIPT REF.480 067 644 FROM POWNALL NICHOLAS £120.00 HOST FEE PAID



2016-08-21 22:37:42     Hi Nic, This invoice was sent to you in June 2016, payment is now overdue. Can you make arrangements for this to be paid tomorrow. Thanks Invoice 21 Jun 2016 Invoice Number: 9150 To: 480 067 644 nick@strathavon.co.uk From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 annual host fee 120.00 120.00 Delete Edit Total £120.00 Carol CALANDER MESSAGE TO CANCEL ACCOUNT ON FRIDAY IF NO REPLY



2016-08-21 22:34:45     ACCOUNT ACTIVE 4 Sep - 3 Oct A month in advance Variety with Sports & Cinema£68.00 Free items Total £68.00 Additional charges £0.30 Total due 4 Sep £68.30



2016-06-21 11:46:46     Invoice 21 Jun 2016 Invoice Number: 9150 To: 480 067 644 nick@strathavon.co.uk From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 annual host fee 120.00 120.00 Delete Edit Total £120.00



2016-04-18 11:43:42     Repaired card to box 4f31e9 0481439820D 43469B653



2015-06-17 09:28:15     16/06/2015 FASTER PAYMENTS RECEIPT REF.480 067 644 FROM POWNALL NICHOLAS £120.00



2015-06-16 14:59:18     Client called to say he will pay host via bacs. Lookout on banking for that incoming payment within the next few days.



2015-05-29 12:16:06     Invoice 29 May 2015 Invoice Number: 7665 To: 480 067 644 End User nick@strathavon.co.uk From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2015-05-29 12:13:59     4 Jun - 3 Jul A month in advance Variety with Sports & Movies£64.50 Additional charges £0.50 Total due 4 Jun £65.00 Card type: MASTERCARD Card number: ************5715 Expiry date: 03/2016



2014-11-12 15:16:43     11/11/2014 FASTER PAYMENTS RECEIPT REF.480 067 644 FROM POWNALL NICHOLAS £61.50



2014-11-10 11:46:56     Emailed End User The sky card deposit is due on this card. I have sent you an invoice last month 02 Oct 2014 Invoice Number: 6580. Please pay this payment to prevent viewing disruption.



2014-10-02 13:09:31     Invoice 02 Oct 2014 Invoice Number: 6580 To: 480 067 644 End User nick@strathavon.co.uk From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Card Deposit 61.50 61.50 Delete Edit Total £61.50



2014-10-02 13:07:40     Variety with Sports & Movies 04 Oct - 03 Nov £61.00 Additional Charges £0.50 Payment due on 04 Oct £61.50



2014-06-16 12:25:35     emailed end user The monthly subscription for this account is £57.50 due on the 4th of each month. Host fee is due on this card is Aug 2015.



2014-06-10 10:23:35     invoice 5759 PAID POWNALL NICHOLAS 06/06/2014 FASTER PAYMENTS RECEIPT REF.5759 - 480 067 644 FROM POWNALL NICHOLAS £120.00



2014-05-26 12:08:48     Invoice 26 May 2014 Invoice Number: 5759 To: 480 067 644 End User nick@strathavon.co.uk From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-06-05 15:33:49     Invoice Number: 3246 paid



2013-06-04 16:16:13     Customer is going to do an online transfer in next 5 minutes



2013-06-03 09:11:25     INVOICE SENT DIRECT TO CUSTOMER FOR HOST FEE Invoice 03 Jun 2013 Invoice Number: 3246 To: Nick Pownall nick@strathavon.co.uk From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 480 067 644 100.00 100.00 Delete Edit Total £100.00



2013-05-27 12:38:25     Repaired card to box. 4F31A8 03657560336 R005.053.70.11P



2013-05-23 14:21:18     480 067 644 invoice end user for host nick@strathavon.co.uk on Mon 3 Jun 2013 at 08:00



2013-05-23 14:07:04     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************5715 Expiry date: 03/2016



2012-06-02 07:48:51     inv 1756 paid



2012-06-01 09:38:41     Invoice 01 Jun 2012 Invoice Number: 1756 To: Nick Pownall skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 480 067 644 100.00 100.00 Delete Edit Total £100.00



2012-06-01 09:30:36     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************0030 Expiry date: 03/2013



2012-04-18 14:54:58     repaired s 0103170083 m 1.0.55 v 9f0a01



2012-04-16 13:39:16     Account all looks active. customer is going to wait until he is in spain to switch box off and on again. If not working will call and confirm box details



2011-12-18 10:59:31     Offers: £94.36 taken £78.33 due £16.03 too much taken



2011-12-18 10:56:08     security question: first street you lived in? main street



2011-11-04 16:44:24     november offer taken. rec 2326. c/c 0030. OFFER COMPLETE



2011-10-06 14:49:14     IGNORE LAST NOTE! oct offer taken cc 0030 rec 1515



2011-10-06 14:48:40     SEP OFFER TAKEN



2011-09-10 15:38:39     sept offer taken rec 803 cc 0030



2011-08-02 15:45:27     AUG OFFER PAID REC 4452 £13.00 C/C 0030



2011-07-13 15:12:07     JULY OFFER TAKEN REC 3647 (740030)



2011-06-21 15:15:11     offer taken rec 3064 (740030)



2011-06-18 15:52:19     Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: MasterCard Card Number: ************0030 Expiry Date: 03/13 Payment Due Date: 4th of each month



2011-06-18 15:50:34     Sky TVCloseSky World (New) 04/06/11 - 03/07/11 £52.00 Viewing Subscription Discounted (New) 04/06/11 - 03/07/11 £13.00 CR Sky World 04/06/11 - 03/07/11 £52.00 Credit for Cancellation of Sky World (New) 04/06/11 - 03/07/11 £52.00 CR Credit for Cancellation of Sky World (New) 27/05/11 - 03/06/11 £13.42 CR Sky World (New) 27/05/11 - 03/06/11 £13.42 Viewing Subscription Discounted (New) 27/05/11 - 03/06/11 £3.36 CR Subtotal: £35.64



2011-06-06 16:01:46     Taken host fee £100 2706



2011-06-02 17:21:53     emailed SIF for cc details for host fee



2011-05-30 18:12:55     HOST DECLINED REC 2528 C/C 3098



2011-05-12 13:02:39     Active acc on sky world, CC details on acc (0154) Pdd 4th of every month



2010-07-20 09:39:28     +44 7718 738 595



2010-07-20 09:38:26     multi chaining action sent



2010-07-19 09:34:35     No problems at skys end they have resent signals if this dosent work may be a box problem. Call the customer in 24 hours and see if box is working. If not its the box.



2010-07-19 09:26:38     MY SKY Username RYANBOYD1 Password brown12 Email ryan.boyd@post.alderney.ws Date of birth 02/07/1986 Security question mmn Answer to security question brown



2010-06-10 14:39:55     ** HOST FEE £100 TAKEN REC 8988 (043098) **



2010-06-10 12:48:55     REPAIRED CARD AGAIN AS LOST SIGNAL



2010-06-03 21:33:03     HOST FEE DUE EMAIL SENT TO CUSTOMER



2009-11-30 09:54:13     NEW CARD POSTED TO Mr. Nick Pownall Rafael Rodrigues Segure Calle Parras 67 29480 Gaucin Spain



2009-09-23 12:01:04     SPOKE TO NICK, SENDING ME AN EMAIL WITH DELIVERY ADDRESS. CORRECT EMAIL FOR NICK IS nick@strathavon.co.uk



2009-09-14 12:07:34     MESSAGE LEFT ON MOBILE ANSWERING SERVICE



2009-09-08 10:11:21     NEW P4 CARD ARRIVED 480 067 644



2009-08-03 14:32:06     HOST FEE AND TNT PAID REC 5629 UPGRADED TO SKYWORLD END USER NICK 0044 07718 738595 nick@strathhavon.co.uk pin 7859



2009-07-30 15:47:37     DOWNGRADED FROM 1A TO 2 MIX STYLE/MUSIC



2008-04-07 10:40:46     Added cust cc to acc (043098) also took 16 pounds payment



2008-04-07 10:39:22     Changed address from 202 HONILEY AVENUE,Wickford, Essex, SS12 9JE



2008-04-07 10:38:28     Box Ser No 0103170083