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Contract Number 621112671535
Card Number 713 441 673
MultiRoom Number
First NameMISS CAROL L
Last NameBROWN
Address22 PARKSMEAD
AddressTHE CHASE
AddressWICKFORD
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 100 452
Maiden NameCARSLAW
Sky PasswordKRIS
Date of Birth1980-05-02 00:00:00
e-Mailcarol.brown120@post.alderney.ws
Sky Card Number713 441 673
Prev Sky Card Number702 061 136
Host Fee Paid2014-06-03 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2008-04-06 11:14:25
Modification Date2015-12-04 13:41:38
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameCAROLBROWN11
MySky Passwordstrawberry
Contract StatusCard out to Future Sat



2015-11-16 12:23:37     Card sent to Futuresat



2015-11-11 16:10:11     Card in office.



2015-11-09 12:48:08     Card arrived at Terry's 702 061 136 > 713 441 673



2015-11-06 12:08:00     Sky cleared off OSB £22.50 and reinstated acc. Reordered a replacement viewing card 3-5 working days Added DUMMY CC 5181 2605 5136 1439 05/17



2014-12-23 10:49:16     Your Sky TV is suspended Restore your services Understanding your bill Hide Any changes you have made to your account will be reflected in this bill This is your final bill for Sky TV because you have removed it from your subscription You may receive a credit on your bill for the services you have removed (as you pay your subscription a month in advance). Help understanding my bill Product change 08 Jan: removed Original We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Sky TV Hide£21.50 Billing Period Charges Original 09 Dec - 08 Jan £21.50 Sky TV total: £21.50 Additional Charges Show£0.50 Payment due on 09 Dec £22.00 Your bill is overdue. Please make a payment as soon as possible. Make a payment Payment Received 09 Dec - £22.00 Credit Card Declined 10 Dec £22.00 Account balance £22.0



2014-12-02 14:45:03     card being sent to GEORGE LONGRIDGE



2014-12-02 14:44:07     Current billPrevious billsCharges on next bill Statement date: 25 November 2014 Print PDF Sky TV Hide Billing Period Charges Original 09 Dec - 08 Jan £21.50 Sky TV total: £21.50 Additional Charges Show£0.50 Payment due on 09 Dec £22.00



2014-12-02 14:16:57     card arrived at office



2014-11-27 12:09:33     Miss C Brown End View 22 Parksmead The chase SS12 9EX 571 777 887 > 702 061 136



2014-11-24 14:08:25     REORDERED VIEWING CARD 3-5 WORKING DAYS. Added DUMMY prime card details to acc 5118 4420 3741 9415 01/16



2014-10-24 11:48:07     Customer called to cancel, Reduced package with 31 days notice and added reminder to call up on 24/11/2014 to reorder card and add dummy CC



2014-06-23 10:17:04     Hello, Thank you, I can confirm that we will not be renewing the BT subscription. Kind Regards, David



2014-06-03 15:16:00     THE INVOICE NUMBER 5754 HAS BEEN DUPLICATED - THERE MUST HAVE BEEN A GLITCH ON INVOICING SO THIS ONE HAS BEEN OUT IN TO PAYPAL AS "5754 -2" THE INVOICE YOU CAN VIEW IN INVOICING IS CORRECT FOR THIS CARD AS IT IS FOR £120 BUT, WHEN INVOICES WERE BEING CREATED, DUPLICATE NUMBERS WERE BEING GENERATED. SO THERE IS ANOTHER INVOICE WITH THE SAME NUMBER FOR £54.50!!



2014-06-03 14:39:30     Transaction information Transaction ID 25T04477AA7389144 Date and time 03-Jun-2014 14:06:54 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0635 Total £120.00 GBP



2014-05-23 15:23:42     CC Details 5425 2329 2047 0635 04/16 768 Invoice 23 May 2014 Invoice Number: 5754 To: 571 777 887 SIF Captain Sea Jewel skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-02-10 12:26:33     Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************0635 Expiry date: 04/2016 5425 2329 2047 0635 04/16 768



2013-08-14 10:38:17     RESET PIN TO 7877



2013-08-14 10:02:42     end user david has called to say he actually wants bt sport on another card instead of this one so im awaiting card number and will add it to that one instead



2013-08-14 09:58:39     Your transaction was successful. Transaction information Transaction ID 9JU700360U145513L Date and time 14-Aug-2013 09:45:23 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9410 Total £250.00 GBP



2013-08-14 09:57:03     Invoice 14 Aug 2013 Invoice Number: 3989 To: 571 777 887 captain.seajewel@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 BT SPORT ONE YEAR NO HD 250.00 250.00 Delete Edit Total £250.00



2013-08-14 09:56:03     upgraded to full pack - cliented wanted HD too but he does not have an HD box



2013-06-24 11:02:51     Your transaction was successful. Transaction information Transaction ID 41C43543V67133223 . Date and time 24-Jun-2013 10:41:37 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX9410 . Total £21.75 GBP



2013-06-24 10:58:04     Invoice 24 Jun 2013 Invoice Number: 3521 To: 571 777 887 SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 21.75 21.75 Delete Edit Total £21.75



2013-06-24 10:54:32     4975 5102 2471 9410 09/13 562



2013-06-24 10:52:45     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************9410 Expiry date: 09/2013



2013-06-24 10:52:15     Billing Period Charges Entertainment 09 Jun - 08 Jul £21.25 Sky TV total: £21.25 Additional Charges Show £0.50 Payment due on 09 Jun £21.75 Payment Received 09 Jun - £21.75 Account balance £0.00



2013-05-31 15:56:06     Your transaction was successful. Transaction information Transaction ID 4MB723544B400305Y Date and time 31-May-2013 15:33:49 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9410 Total £120.00 GBP



2013-05-24 16:11:42     Invoice 24 May 2013 Invoice Number: 3217 To: 571 777 887 SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-05-24 16:09:21     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************9410 Expiry date: 09/2013



2012-07-30 09:24:46     Invoice 11 Jun 2012 Invoice Number: 1827 To: 504 740 465 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 504 740 465 100.00 100.00 Delete Edit Total £100.00 This invoice was sent for payment of this account and paid in full



2012-07-19 10:40:43     added DAVID BURKE SEA JEWEL's cc Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************9410 Expiry date: 09/2013



2012-07-13 12:01:04     DUMMY C/C DETAILS ADDED Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************4152 Expiry date: 01/2016



2012-07-12 14:32:40     CARD BEING SENT TO DAVID BURKE (SEA JEWEL) TO REPLACE 504 740 465 AS IT WAS REORDERED FOR NON PAYMENT OF HOST



2012-07-12 12:23:56     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2527 Expiry date: 11/2011 on entertainment only



2012-07-12 12:19:53     571 777 887 received today



2012-07-12 12:16:19     571 777 887 arrived at terrys



2012-07-09 13:25:37     reordered card to the chase as customer hasnt paid host and didnt respond to dg



2012-07-09 12:40:35     OLD address 10 FlakefieldGLASGOWG741PF new address 22, END VIEW PARKSMEAD THE CHASEWICKFORDESSEXSS129EX



2012-07-05 14:47:57     put in calendar to reorder on monday if customer hasn't contacted to pay host



2012-06-12 16:24:53     Invoice 12 Jun 2012 Invoice Number: 1840 To: 498 951 599 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 498 951 599 100.00 100.00 Delete Edit Total £100.00



2012-06-05 11:44:26     downgraded to the min pack to prompt response for host



2012-06-04 12:18:17     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2527 Expiry date: 11/2011



2011-12-19 14:49:11     offer has all been taken and too much



2011-12-19 14:48:38     17/06/11 - 08/07/11 £7.29 CR 09/07/11 - 08/08/11 £9.94 CR 09/08/11 - 08/09/11 £9.94 CR 09/09/11 - 08/10/11 £9.94 CR 09/10/11 - 08/11/11 £9.94 CR 09/11/11 - 08/12/11 £9.94 CR 09/12/11 - 16/12/11 £2.57 CR Total offers £19.80



2011-12-18 19:04:53     EMAIL SENT TO GMAIL AS OFFERS NOT UP TO DATE PAYMENTS STILL TO BE TAKEN



2011-09-02 14:49:56     Billing Period Charges Discounts 1 Pack with Sports Pack 09/09/11 - 08/10/11 £39.75 Viewing Subscription Discounted 09/09/11 - 08/10/11 £9.94 CR Sky TV total: £29.81



2011-09-02 14:49:21     1 Pack with Sports Pack 09/08/11 - 08/09/11 £39.75 Viewing Subscription Discounted 09/08/11 - 08/09/11 £9.94 CR Sky TV total: £29.81



2011-08-09 16:32:04     OFFER TAKEN £29.81



2011-07-12 17:20:18     Sky TVClose1 Pack with Sports Pack 09/07/11 - 08/08/11 £39.75 Viewing Subscription Discounted 09/07/11 - 08/08/11 £9.94 CR Credit for Cancellation of 1 Pack with Sports Pack 17/06/11 - 08/07/11 £29.15 CR 1 Pack with Sports Pack 17/06/11 - 08/07/11 £29.15 Viewing Subscription Discounted 17/06/11 - 08/07/11 £7.29 CR Subtotal: £22.52



2011-07-07 17:19:27     OFFER TAKEN REC 3547 (002527)



2011-07-06 20:05:29     Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************2527 Expiry Date: 11/11 Payment Due Date: 9th of each month



2011-07-06 20:04:50     Sky TVClose1 Pack with Sports Pack 09/07/11 - 08/08/11 £39.75 Viewing Subscription Discounted 09/07/11 - 08/08/11 £9.94 CR 1 Pack with Sports Pack 17/06/11 - 08/07/11 £29.15 Viewing Subscription Discounted 17/06/11 - 08/07/11 £7.29 CR Credit for Cancellation of 1 Pack with Sports Pack 17/06/11 - 08/07/11 £29.15 CR Subtotal: £22.52



2011-06-01 14:14:10     host fee taken rec 0292 (002527)



2011-05-23 11:21:59     Active acc on 1 mix pack with sports, CC details on acc (2527) PDD 9th of each month



2011-04-04 14:19:16     reactivated acc paid £39.75 upfront on family+ sports added cust cc 002527



2011-01-21 11:29:59     cancelled mag



2010-11-16 20:04:53     CHANGED NOTE IN G ' CALANDER TO ORDER NEW CARD 30/11/2010



2010-11-13 10:35:41     cancelled acc



2010-11-08 12:47:14     THIS CARD NUMBER HAS BEEN SENT TO WILSON POW TO CANCEL THIS CARD VIWEING WILL GO OFF 31DAYS FROM TO-DAY, NOTE IN G'CALANDER TO ORDER THIS CUSTOMER A NEW CARD 22/11/2010



2010-09-23 19:44:09     mysky: carol.brown120@post.alderney.ws CAROLBROWN11 password strawberry



2010-07-05 12:00:25     Host fee taken rec 0022 (002527)



2010-07-05 01:23:03     MESSAGE TO GMAIL TO CHECK IF WE HAVE C/C DETAILS FOR HOST



2010-07-05 01:23:01     MESSAGE TO GMAIL TO CHECK IF WE HAVE C/C DETAILS FOR HOST



2009-08-28 16:57:35     PAIRED CARD TO BOX ON SPORTSWORLD ADDED CLIENTS C.C DETAILS (002527)



2009-08-25 15:56:39     new card sent to TV2029 as replacement for 215 003 161 v/a all fees paid £115 5795 on 17.08.09



2009-08-25 09:20:32     ADDED NEW P4 CARD 498 951 599



2009-08-21 15:43:41     old address - 351 HONILEY AVENUE WICKFORD ESSEX SS12 9JE



2009-08-21 11:27:44     NEW CARD BEING SENT OUT



2009-08-21 11:26:56     reactivated account, changed address to 10 flakefield, east kilbride, glasgow G74 1PF.



2009-07-14 13:21:43     ACCOUNT CANCELLED will shut down 31 days from 2day and there are no further bills on the account



2009-06-18 15:50:26     was previously on full package



2009-06-18 15:49:34     downgraded to news and event mix due to overdue host fee



2008-04-10 11:50:31     Booked Setanta with cust c/c (360771)



2008-04-09 20:16:08     REPAIRED ON FULL SKY WORLD PACK ADDED CUST C/C DETAILS TO ACC (360771) PIN 9852