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Contract Number 621112689883
Card Number 449 571 975
MultiRoom Number
First NameMRS LEANNE & JOHN
Last NameKELLY
Address52 St Andrews Road
AddressTonbridge
Address
Town / CityKENT
PostcodeTN12 6HT
Telephone01268 100 455
Maiden NameMAX
Sky Passwordstrawberry
Date of Birth1984-08-27 00:00:00
e-Mailkellylelly@post.alderney.ws
Sky Card Number449 571 975
Prev Sky Card Number311 057 749
Host Fee Paid
Host Fee Due
Create Date2008-04-06 11:05:58
Modification Date2018-07-12 15:12:00
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamekellylelly77
MySky Passwordshoes56
Contract StatusActive



2019-07-03 09:39:46     Called Sky to change payment details to customer's new CC 5489 0185 6258 6314 Expires: 06/24 CVC: 722



2019-07-03 02:48:28     ADMIN FEE PAID TO CHANGE CC AT SKY Your transaction was successful. Transaction information Transaction ID 32G512285R264812H Date and time 03-Jul-2019 02:46:30 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX6314 Total £35.00 GBP



2019-07-01 00:59:54     CUSTOMER EMAILED TO ADD NEW PAYMENT DETAILS AT SKY THIS ACCOUNT IS COA £35.00 ADMIN DUE NEW CC 5489 0185 6258 6314 Expires: 06/24 CVC: 722 Hi John, When i tried to take the admin fee i am getting told the credit card number is not correct , please can you check and let me know if any digits are wrong. Thank you. Carol TRIED TO CHANGE CC AT SKY ONLINE BUT ASKING FOR A CODE WILL NEED TO CALL SKY TOMORROW TO DO THIS



2018-07-25 10:30:13     repaired card 4F3101 0352131730B 32BC99631



2018-07-24 15:24:33     The problem is finally resolved!! Ent without kids & box sets & £5 discount is £25.00pm.



2018-07-20 10:25:06     CRF still not resolved. gave them the box details this time. Calendar remade for 24/7/18.



2018-07-17 10:47:26     CRF not yet resolved. Calendar made for 20/7/18.



2018-07-12 15:12:00     Customer now wants to add HD. Although I repaired the card and everything is working okay Sky's system hasn't updated to show an HD box! Therefore I can't add it. Spent 55 mins trying to get technical to resolve this issue but in the end they couldn't. They have raised a CRF to resolve and I have made the calendar for 17/7/18 to call and add HD.



2018-07-10 22:07:18     Repaired card again this evening as the customer may have had his box disconnected.



2018-07-10 15:26:45     Repaired card to Mr. Mills new box - 4F3101 0352131730B 32BC99631 Admin fee was taken.



2014-07-11 17:22:47     paid osb £27 with cc added same 5489 0185 6258 6314 526 EXP 06/19



2014-07-11 17:18:47     Your transaction was successful. Transaction information Transaction ID 7F923498UR201551F Date and time 11-Jul-2014 17:06:59 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX6314 Total £35.00 GBP



2014-07-11 17:16:45     Invoice 11 Jul 2014 Invoice Number: 6138 To: 311 057 749 end user skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee 35.00 35.00 Delete Edit Total £35.00



2014-07-11 15:25:14     CUSTOMER EMAILED MENNY HAS LOST CHANNELS NEW CC TO BE ADDED 5489 0185 6258 6314 526 EXP 06/19 CVC NONE ON EMAIL EMAILED MENNY FOR CVC CODE



2014-01-16 11:22:37     repaired card to box



2014-01-16 11:20:52     Your transaction was successful. Transaction information Transaction ID 80353539373369843 Date and time 16-Jan-2014 11:40:35 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1814 Total £35.00 GBP



2014-01-16 11:19:14     Invoice 16 Jan 2014 Invoice Number: 5019 To: 449 571 975 mennyfix skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee 35.00 35.00 Delete Edit Total £35.00



2014-01-16 11:16:05     stopped cancellation on acc



2014-01-08 16:19:42     cancelled account



2014-01-02 13:06:25     changed to dummy address Your current address 41 Blackberry WayTONBRIDGEKentTN126BP Your new address 52 St. Andrews RoadTONBRIDGEKentTN12 6HT



2014-01-02 13:02:53     reset password from stewart to strawberry



2013-08-08 12:13:25     repaired card to box



2013-08-08 12:06:22     Your transaction was successful. Transaction information Transaction ID 7SP29516A3458845Y Date and time 08-Aug-2013 11:46:50 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1814 Total £35.00 GBP



2013-08-08 12:04:02     Invoice 08 Aug 2013 Invoice Number: 3910 To: 449 571 975 menny skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee 35.00 35.00 Delete Edit Total £35.00



2012-11-28 18:16:48     Understanding your bill Hide details Enjoy Sky Go at no extra cost Enjoy up to 40 live channels including thousands of hours of on demand entertainment online for free in line with your Sky TV subscription. Find out more Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV Show details£25.00 Billing Period Charges Discounts Entertainment Extra 06/12/12 - 05/01/13 £25.00 Sky TV total: £25.00 Additional Charges Show details£0.50 Billing Period Charges Discounts Credit Card Admin Charge 06/12/12 - 06/12/12 £0.50 Additional Charges total: £0.50 Payment due on 06/12/12 £25.50



2010-07-27 16:38:30     ADMIN TAKEN REC 0255 (631814)



2010-07-27 15:37:16     added new c.c 63 1814



2009-06-24 16:13:05     resend signals



2008-12-29 20:59:40     added cust c/c details to account (933325) and resent signals



2008-05-06 10:24:05     CHANGED ADDRESS FROM 354 HONILEY AVE SS12 9JE ADDED C.C 933317 UPGRADED TO 5 MIX NO KIDS PAIRED CARD