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Contract Number 240018041279
Card Number 701 383 580
MultiRoom Number
First NameMRS CAROL & STEVE
Last NameCALDERWOOD
Address106 Island house
AddressEnglish Row
Address
Town / CityGuernsey
PostcodeGY9 3XT
Telephone01268 025746
Maiden NameMCCALL
Sky PasswordCAROL
Date of Birth1974-01-19 00:00:00
e-Mailc.calderwood@post.alderney.ws
Sky Card Number701 383 580
Prev Sky Card Number508 583 473
Host Fee Paid2017-10-12 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-04-12 15:08:27
Modification Date2018-11-30 07:51:11
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username278714233
MySky Passwordmccall12
Contract StatusViewing Abroad



2018-02-08 13:26:08     08/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £41.00



2018-02-06 18:20:50     This card has been replaced by 748 569 514 today.



2018-02-06 17:42:02     This account has been made VA today and needs replaced. Host fee due date was 01-11-2018



2018-01-10 09:11:02     10/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £41.00



2017-12-11 09:13:35     08/12/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £59.47



2017-11-09 11:03:27     08/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £32.20



2017-11-09 09:52:00     Offer 50% off TV for 18 months = £41.00pm. One-off £10 admin fee applies.



2017-10-26 13:06:09     Banking info Paid a year upfront November 2017-November 2018 Family + Sports HD £858.00 £71.50/month



2017-10-26 13:05:22     Invoice no.:0767 PAID 12/10/2017 TRANSFER FROM 1/BROADBAND GIBRALTAR LTD. 6/GI/JYBAGIGI/1. REF: 0015 2242 696 0114344 £26,718.00



2017-10-26 13:05:11     Due date:20 Sep 2017 Invoice no.:0767 Broadband Gibraltar Ltd Gareth Jones gjones@sapphire.gi Description Annual Sky card host fee 37 cards : November 2017-November 2018 37 £110.00 £4,070.00 Annual fee for BT Sports HD 2 cards : November 2017-November 2018 2 £440.00 £880.00 Annual fee for Sky card on Family + Sports + HD 8 cards : November 2017-November 2018 8 £858.00 £6,864.00 Annual fee for Sky card on Family + Movies + HD 9 cards : November 2017-November 2018 9 £744.00 £6,696.00 Annual fee for Sky card on Family pack 18 cards : November 2017-November 2018 18 £456.00 £8,208.00 Subtotal £26,718.00 Total £26,718.00 GBP



2017-10-10 13:37:42     10/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £32.20



2017-09-11 09:48:45     08/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £32.20



2017-08-09 14:11:32     09/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £32.20



2017-07-13 02:34:51     10/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £32.20



2017-06-11 03:10:57     08/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £32.20



2017-05-10 18:15:16     10/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £32.20



2017-04-12 22:05:10     10/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £32.20



2017-03-27 17:35:16     08/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £32.20



2017-02-09 09:24:28     08/02/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £32.20



2017-01-12 10:50:26     10/01/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £38.43



2016-12-09 13:19:10     08/12/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £41.39



2016-12-09 10:19:07     Reactivated account with 60% off TV for 12 months = £32.20



2016-12-01 09:30:26     Cancelled account so Steve can reactivate next week with an offer.



2016-11-10 14:57:15     09/11/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £48.57



2016-10-13 13:43:27     Host fees for Gareth Jones are £110



2016-10-13 13:43:17     Invoice no.:0562 PAID 11/10/2016 TRANSFER FROM 1/BROADBAND GIBRALTAR LTD. 6/GI/JYBAGIGI/1. REF: 0015 2242 696 0065913 £26,638.00



2016-10-10 10:46:24     10/10/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £48.57



2016-09-09 11:30:40     08/09/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £48.57



2016-09-02 15:03:20     Invoice no.:0562 AWAITING PAYMENT Invoice Date:30/08/2016 Annual fee for Sky card on Family + Sports + HD November 2016-November 2017 £858.00 Annual Sky card host fee November 2016-November 2017 £120.00



2016-08-10 12:12:03     10/08/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £48.57



2016-07-08 09:33:22     08/07/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £48.57



2016-06-30 13:12:18     Invoice 0506 paid. 27/05/2016 TRANSFER FROM 1/BROADBAND GIBRALTAR LTD. 6/GI/JYBAGIGI/1. REF: 0015 2242 696 0053659 £676.50



2016-06-08 09:01:33     08/06/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £48.57



2016-05-19 15:59:33     Invoice no.: 0506 Invoice Date: 19/05/2016 Amount due: £676.50 Sky price increase. Family + Sports + HD : June 2016 - November 2016 £28.50



2016-05-10 10:15:04     10/05/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £45.97



2016-04-11 09:09:05     DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220£45.22



2016-03-09 13:22:22     09/03/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £45.22



2016-02-10 09:24:33     10/02/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £45.22



2016-01-08 09:44:16     08/01/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £40.57



2015-12-30 15:56:45     Offer - £45.22 for 12 months



2015-12-09 10:13:22     09/12/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £61.25



2015-11-11 14:15:14     10/11/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £61.25



2015-10-12 11:35:56     Invoice number 0280 PAID Sky price increase from 01/06/2015 to 01/11/2015 - Increase for Sports , Family and HD £4.00 PER MONTH FOR 6 MONTHS £24.00



2015-10-09 14:27:39     Invoice number 0281 Paid hosting fee 01/11/2015 to 01/11/2016 £120.00 Family HD and Sports Yearly cost £801.00



2015-10-08 09:46:55     08/10/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £61.25



2015-09-11 09:44:57     09/09/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £61.25



2015-08-12 08:51:29     08/07/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 IS THERE AN OFFER ? £67.14 10/08/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £61.25



2015-06-29 16:55:40     null Sky Sports for 12 months with £5.50 off



2015-06-10 14:29:22     10/06/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £36.00



2015-05-17 12:41:52     08/05/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018041279, MANDATE NO 0220 £34.45



2015-03-18 12:55:43     Sky Sports 3 Months with £10 off



2015-02-06 13:54:28     pin 4444



2015-01-30 13:52:08     Family with Sports - including discounts £28.75 HD Pack £5.25 8 Feb - 7 Mar (28 days) Family with Sports - including discounts Family with Sports£57.50 Viewing Subscription Discounted- £28.75 Total£28.75 HD Pack £5.25



2015-01-30 08:16:27     OB PAID WITH SANTANER AND SAME ADDED You have successfully reactivated your blocked services You can start watching Sky TV again within a few minutes although this may take up to 4 hours



2015-01-30 08:12:34     CHANNELS OFF OB ON ACCOUNT Total due 8 Feb £48.05



2014-12-13 10:28:24     NOTE BELOW INCORRECT CORRECT AMOUNT FOR YEAR UPFRONT IS £853



2014-12-08 10:19:25     701 383 580 CURRENT PACKAGE FULL PACK NO HD DOWNGRADE TO FAMILY + SPORTS HD



2014-12-04 16:13:55     CARD BEING SENT TO GARETH JONES: 701 383 580 BOX ACTIVATED IN: 4F70020363718349B PACKAGE TO BE ON: FAMILY + SPORTS HD YEARLY COST: £757.00 PAID A YEAR UPFRONT INVOICE: 0097 PAYPAL



2014-12-04 15:41:49     CARD BEING SENT TO GARETH JONES: 701 383 580 BOX ACTIVATED IN: 4F70020363718349B PACKAGE TO BE ON: FAMILY + SPORTS PAID A YEAR UPFRONT INVOICE: 0097 PAYPAL



2014-11-14 11:12:03     Card in office 701 383 580



2014-11-13 14:14:48     CARD ARRIVED AT PAUL SOUTHCOTT HE HAS SENT THIS TO US TODAY



2014-11-08 11:33:20     Reinstated account on could only order a card as only left Sky in June 2014. Full pack no HD £30.50 12 months offer no contract. 3-5 working days for card to be sent out. OLD Address - 377b Fanton Avenue Wickford Essex SS12 9LF New Address - 106 Island house English Row, Guernsey GY9 3XT Added DUMMY CC details to acc - SORT 08 71 99 ACCOUNT 3442 9728



2014-06-04 16:05:29     Emailed End User - russellresidence@yahoo.co.uk This Sky account has been cancelled as the Sky cards annul hosting fee was due and D&C could not get in touch with you. There will be no more payments as the account closed 02/06/2014.



2014-05-05 15:58:27     22/07/2014 host fee due date if customer comes back



2014-05-02 16:36:44     CANCELLED ACCOUNT 31 days notice D&C had no CC details for this account's Host



2014-02-18 11:07:17     Hi, Do you have cc for this account? Jeni



2013-05-01 15:05:29     Transaction information Transaction ID 551716526W203820H Date and time 01-May-2013 14:37:06 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2975 Total £120.00 GBP



2013-04-30 16:51:55     Invoice 30 Apr 2013 Invoice Number: 3100 To: 508 583 473 D+C skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-04-30 16:38:38     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2975 Expiry date: 03/2008



2013-04-30 14:14:24     I have emailed TSW for the cc details



2012-11-30 15:09:45     paired card to box 4f310b 03749750757



2012-11-29 09:57:52     end user called to see if this was one of our cards, he is calling up with new box details tomorrow



2012-06-09 11:04:24     upgraded as host paid



2012-06-08 12:25:24     Product change(s): 08/06/12: removed Sky+HD Pack



2012-06-06 15:00:51     BOARD TO UPGRADE



2012-06-06 15:00:31     INVOICE 1626 PAID FOR HOST Your transaction was successful. Transaction information Transaction ID 2RL58033DL786372E . Date and time 06-Jun-2012 14:59:54 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX2975 . Total £100.00 GBP



2012-06-06 14:23:14     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2975 Expiry date: 03/2008



2012-06-06 14:21:50     new email for mysky is ccalderwood12@post.alderney.ws



2012-05-08 15:48:13     DOWNGRADED TO MINIMUM PACK We have no contact details for this client (engineer is gone). Please downgrade and they might get in touch. Thanks Grace



2012-05-02 16:38:26     Invoice 02 May 2012 Invoice Number: 1626 To: 508 583 473 fridaymorn@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 508 583 473 100.00 100.00 Delete Edit Total £100.00



2011-12-21 15:42:00     security question: first street you lived in? main street



2011-11-10 11:37:01     NOV OFFER TAKEN REC 2463 CC 2975 OFFER COMPLETE



2011-10-12 16:11:51     oct offer taken. rec 1684. c/c 2975



2011-09-15 12:23:31     offer taken rec 913 cc 2975



2011-08-09 12:08:55     august offer taken. 3/8/2011. rec 4629 c/c 2975



2011-07-17 18:56:00     offer taken 12/07/11 £26 3718



2011-06-21 17:22:48     offer taken rec 3085 (068975)



2011-06-19 16:07:29     Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************2975 Expiry Date: 03/08 Payment Due Date: 8th of each month



2011-06-19 16:06:45     Sky TVCloseSky World (New) 08/06/11 - 07/07/11 £52.00 Viewing Subscription Discounted (New) 08/06/11 - 07/07/11 £26.00 CR Sky+HD Pack 08/06/11 - 07/07/11 £10.25 Sky World 08/06/11 - 07/07/11 £52.00 Credit for Cancellation of Sky World (New) 08/06/11 - 07/07/11 £52.00 CR Sky+ Subscription 08/06/11 - 07/07/11 £0.00 Sky World (New) 27/05/11 - 07/06/11 £20.13 Viewing Subscription Discounted (New) 27/05/11 - 07/06/11 £10.07 CR Credit for Cancellation of Sky World (New) 27/05/11 - 07/06/11 £20.13 CR Subtotal: £26.18



2011-05-10 12:57:47     Host fee taken rec 2362 (062975) exp 03-14



2011-05-10 12:56:16     MY SKY Username 278714233 Reset password mccall12 Email coaessex@gmail.com Date of birth 19/01/1974 Place of Birth Essex Security question Mother's maiden name? Answer to security question mccall Active acc full pack HD sky+, CC (2975) ppd 8th



2011-05-06 12:33:29     CC EXPIRED FOR HOST



2011-05-06 12:30:53     active on skyworld+hd pdd:8th cc(2975)



2010-05-22 09:46:32     Host fee paid £100 8797



2009-12-07 16:21:25     CARD SENT TO D AND C



2009-10-16 13:38:08     p4 card arrived 508 583 473



2009-07-22 15:04:32     Taken host fee £85 5467



2008-08-22 09:24:22     * * HOST FEE PAID * *



2008-08-18 13:41:54     Repaired to new box details



2008-08-12 14:55:39     SIGNAL RESENT - NO PROBLEM WITH ACCOUNT



2008-08-05 13:25:42     SKY SAID REINSTATE ALREADY DONE



2008-08-05 03:44:29     TAKE HOST FEE AND ACTIVATE AND ADD C/CDETAILS TO ACC TAKE £100 ADMIN



2007-06-15 10:08:08     added cust CC details (2975) to acc



2007-06-13 10:28:16     duplicate sent



2007-06-12 17:26:17     SEND DUPLICATE CONTRACT 14 day extension granted - awaiting payment details.



2007-06-12 17:23:16     mysky code1



2007-05-29 19:45:38     NEW ACTIVATION HD SUBS ADDED CARD PAIRED - awaiting contract.



2007-05-29 17:23:53     Sky not received callback - advised dealer.



2007-05-29 17:07:24     UPGRADED TO SKYWORLD



2007-05-29 17:05:56     SEND DUPLICATE CONTRACT