Transactions

DataTable with default features

Contract Number	240017616394
Card Number	593 576 515
MultiRoom Number
First Name	MRS LEAH
Last Name	FAIRWEATHER
Address	60A THE CHASE
Address	Wickford
Address
Town / City	Essex
Postcode	SS12 9EX
Telephone	01268 002500
Maiden Name	HARRY
Sky Password	Sky
Date of Birth	1969-04-16 00:00:00
e-Mail	leah.fairweather@post.alderney.w
Sky Card Number	593 576 515
Prev Sky Card Number	555 346 212
Host Fee Paid	2015-09-02 00:00:00
Host Fee Due	2000-01-01 00:00:00
Create Date	2007-04-10 12:31:25
Modification Date	2017-01-30 15:06:18
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username	LEAH.FAIRWEATHER
MySky Password	harry12
Contract Status	Outstanding Balance

2017-01-30 15:06:17 HOST FEE DUE DATE WAS 16-11-2016

2016-11-21 10:28:05 OB £66.75 for over a year.

2016-08-16 12:08:03 Your payment is overdue Make a payment Latest bill Amount owing from previous bill £66.75 Total due 8 Aug £66.75

2015-09-11 13:07:53 Your transaction was successful. Transaction information Transaction ID 86X69205XT638102W Date and time 11-Sep-2015 13:06:56 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2319 Total £120.00 GBP

2014-10-07 13:55:06 Your transaction was successful. Transaction information Transaction ID 9S052065W8787671M Date and time 07-Oct-2014 13:54:19 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2319 Total £62.75 GBP

2014-10-07 13:46:19 4751320006432319 08/16 759 Invoice 07 Oct 2014 Invoice Number: 6595 To: 593 576 515 END USER skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Card Deposit (Family with Sports HD) 62.75 62.75 Delete Edit Total £62.75

2014-10-07 13:43:55 Family with Sports HD£62.75

2014-09-02 14:44:28 Your transaction was successful. Transaction information Transaction ID 72V79257H74563719 . Date and time 02-Sep-2014 14:30:32 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX2319 . Total £120.00 GBP

2014-08-26 15:09:33 Invoice 26 Aug 2014 Invoice Number: 6408 To: 593 576 515 END USER skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 HOST FEE 120.00 120.00 Delete Edit Total £120.00

2014-05-16 15:45:33 Changed address Thanks. Your home move has been booked Your current address 30a School RoadGlasgowGlasgowG644DA New Address 60A The Chase, Wickford Essex SS12 9EX

2013-10-23 14:13:37 submitted box details to sky

2013-10-23 11:41:54 Hello, I got your voice mail I tried to call you back but there is no answer, as I said above please press servies, 0 and then 3 and give me the receiver id please to remove the message you are getting. Regards Charlotte

2013-10-22 14:37:49 paired card to box

2013-10-22 14:37:34 Monthly costs Sky TV £54 - Sky Entertainment Extra+ - Sports 1 - Sports 2 HD Pack £5.25 Benefits and extras On Demand Free £25 M&S eVoucher Free Monthly cost £59.25 One off cost

2013-10-22 14:33:46 added dd Your new payment details: Payment method: Direct Debit Account name: Mrs L Fairweather Sort code: **-**-30 Account number: ******58

2013-10-18 11:18:47 ADDED NEW CLIENTS CC Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************2319 Expiry date: 08/2016

2013-10-18 11:09:10 when client receives card pay off ob with new debit card 4751320006432319 08/16 759 and add same

2013-10-17 14:59:22 sending card to Marcus Aurelius to replace 562 387 142 The Forum Mare Nostrum Bloque 5, Apt 105 Camino Del Pincho 2 Alfaz Del Pi 03580 Alicante marcus_pauline@yahoo.co.uk

2013-10-17 11:37:54 card fine to sell. entertainment pack, no osb, pdd 8th of every month. cc details on acc (4992) 02/16

2013-10-09 10:24:22 tried to order 2tb box online but this is the message Awaiting Delivery Our records show that you may currently be awaiting a visit related to your hardware. You cannot therefore purchase boxes at this time.

2013-10-09 10:12:12 address would not update on mysky so I called up and updated it

2013-10-09 10:00:00 Your current address 759d The Chase Wickford SS129EX Your new address 30a School Road GLASGOW G64 4DA

2013-10-08 15:48:55 Your current address 759d The Chase Wickford SS129EX Your new address 30A School Rd glasgow G64 4DA

2013-10-08 15:45:04 paid off OSB £22 using cc added same 5341 0531 9800 4992 02.16 973

2013-09-18 14:18:55 entertainment pack, OSB £22

2013-08-30 16:59:04 CARD ARRIVED AT OFFICE 595 576 515

2013-08-28 15:56:11 card arrived at terrys

2013-08-24 17:30:05 ADDED DUMMY CC Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************6697 Expiry date: 04/2014

2013-08-24 17:28:48 REORDERED CARD AS CLIENT WANTED TO CANCEL

2013-08-24 17:14:31 Your current address Minffordd-Galce Venelle de SimonGUERNSEYGY93TN Your new address 759D The ChaseWickfordEssexSS12 9EX

2013-07-24 14:47:12 555 346 212 - reorder and add dummy as client wants to cancel on Sat 24 Aug 2013 at 10:30

2013-07-24 14:46:23 deleted invoice 3658

2013-07-24 14:45:41 downgraded to ent only as client wants to cancel

2013-07-23 11:25:58 d 555 346 212 - if no response to email - DG on Fri 26 Jul 2013 at 07:00

2013-07-23 11:25:10 Hello, We sent you Invoice Number: 3658 on 09/07/2013 regarding the annual host fee for your sky card. Please pay this or reply with credit card details to avoid your card being disabled by our automated system. Regards Charlotte

2013-07-09 08:55:19 Invoice 09 Jul 2013 Invoice Number: 3658 To: John Ghio jlghio@gibtelecom.net From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 555 346 212 100.00 100.00 Delete Edit Total £100.00 555 346 212 100.00 100.00

2013-06-25 16:07:11 Your current payment details Payment method: Direct Debit Account name: J Ghio Sort code: **-**-60 Account number: ******84

2013-06-25 16:06:53 Entertainment Extra with Sports and Movies HD 08 Jul - 07 Aug £65.75 Sky TV total: £65.75 Payment due on 08 Jul £65.75

2012-07-16 12:32:46 UPGRADED TO SKY WORLD WITH HD AS HOST HAS BEEN PAID

2012-07-16 12:08:10 Invoice Number: 1946 PAID

2012-07-13 12:47:46 Hi Charlotte, Thanks for your e-mails. I tried to pay online last night, but the paypal system needs to verify my credit card details: paypal informs me that this should takes 3 to 4 days. Is it possible to wait that long, or shall I carry out a bank transfer in your favour? Please advise Thanks and best regards John Ghio

2012-07-13 12:18:48 Hello, on 04 Jul 2012 we sent you Invoice Number: 1946 regarding the annual host fee for your sky card. This is now overdue, please pay this invoice or supply cc details to prevent your card being disabled by our automated system. Thank you Charlotte

2012-07-13 10:03:46 downgraded to min pack to prompt response for host

2012-07-12 16:47:52 on sky world with hd

2012-07-04 12:06:20 Invoice 04 Jul 2012 Invoice Number: 1946 To: John Ghio jlghio@gibtelecom.net From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 555 346 212 100.00 100.00 Delete Edit Total £100.00

2012-06-25 16:19:58 Active acc on full pack with HD, Pdd 8th of each month, Payment method: Direct Debit Account name: J Ghio Sort code: **-**-60 Account number: ******84

2012-03-19 09:48:29 THIS IS A NOTE IN RELATION TO THE OLD CUSTOMER NOT THE CURRENT ONE Hi Terri, Your client is quite right to be upset , sky did say that the refund would be done and i can see it has not, Chris has requested that SIF refund this customer and deduct the amount from our account. Regards, Carol

2012-02-27 21:02:54 EVENTUALLY GOT ON CHAT AND HD AND RECORDING WERE NOT ACTIVE , THIS HAS BEEN ADDED EMAILED CUSTOMER AND ADVISED HIM THAT THIS SHOULD NOW BE WORKING

2012-02-27 20:24:31 COPIED FROM MYSKY Remote Record is a great feature of Sky+ Sorry, we have not found a Sky+ or Sky+HD box linked to this account. To use Remote Record you will need a Sky+ or Sky+HD box.

2012-02-27 20:11:54 Hi John, I have again been onto sky and i am been told that HD and recording should be working, please let me know if it is not and i will call them again. Regards, Carol

2012-02-27 20:03:34 Hi guys, I spoke to one you this morning and the card was activated shortly afterwards, which is great. However I cannot use the record function, and message appears telling me that my subscription package does not include recording or anytime. I am also not able to view any of the HD channels. Would appreciate if you could look into this and get back to me Thanks John CHECKED MYSKY WHICH CONFIRMS HD IS ACTIVE

2012-02-27 20:02:25 Watch Sky in HD Experience Sky TV in up to five times more picture detail across the widest choice of HD channels in the UK with the HD Pack. HD channels received depend on your Sky TV subscription. Adding the HD Pack upgrades a Sky+ box to a Sky+HD box. HD Pack You already have this Click for more Discover

2012-02-25 09:58:27 Card sent to John Ghio. Upgraded to Sky world with HD and paired to Model no: R003.047.25.00P Version no: 4F31A2 Serial no: 0333771905

2012-02-24 15:19:20 THIS CARD WAS USED TO REPLACE 559 257 563 WHICH WENT OFF FOR VEWING ABROAD

2012-02-24 11:39:32 Hi John, Your replacement card was posted yesterday to a company we use based in Estepona Here are the contact details for you to call and arrange collection. Paul or Kate Warwick, Urb. Puerto Paraiso, Local 15, Estepona, 29680 0034952802457 0034625046137 Many thanks for all your patience. Regards, Carol

2012-02-22 12:39:33 Payment on your account is overdue Please check that your payment details are correct. Amend your card or bank account details if they have changed since you set up your account. You can also clear the outstanding balance on your account with a one-off payment. Further information If you have cleared your outstanding balance, please ignore this message. Amount owing from last bill £43.25

2012-02-22 12:36:29 new card received today 555 346 212

2012-02-22 12:35:26 508 577 913 previous card

2012-02-01 12:05:10 SIF still looking for Sky to refund this one. balance on account has to be sorted first

2011-12-16 17:37:30 Sky are insistingn on crediting the sky acocunt with the refund. i have pushed for it to be paid intot he credit but not getting much joy. will check it again on monday to see what is happening.

2011-11-25 14:36:38 REORDERED CARD AGAIN, OLD CUSTOMER NEEDS REFUNDED FOR OCT AND NOV PAYMENTS TO SKY, THIS REFUND WILL BE DONE BY SKY AND WILL BE DONE ONTO CUSTS CC ( SEE BELOW) WHEN NEW CARD IS ACTIVATED WHEN ACTIVATING NEW CARD AT SKY, REMEMBER TO REQUEST REFUND OF 2MONTHS ONTO OLD CUSTOMERS CC, EMAILED SIF TO CONFIRM THIS

2011-11-25 13:06:43 Can someone call sky and complain that this card was reordered in Sep and we never received a new card . ( the customer wanted to cancel and we reordered ), the customer has had no viewing but continued to pay sky , a refund is due for Oct and Nov , back onto customers c/c ,cc details 4929 4746 5113 1028 , 02.12 , and we are still waiting on new card. SIF need to be emailed with outcome to let customer know about refund. Carol TASK EMAILED TO GMAIL

2011-11-25 12:59:33 Hi Terri, This card was cancelled at sky as requested and sky have continued to collect monthly fee , i will call sky and complain and demand client is refunded , we did what we were asked to do thie fault here is with sky , can you please explain this to your customer and hopefully sky will refund money due. Regards, Carol

2011-11-23 14:18:09 Dummy card details added to replace clients card. client cancelled in september although 2 payments have been taken since then. card was reordered but doesn't look like it has been received which is probably why the account was never cancelled properly Payment Method: Credit Card Card Type: MASTERCARD Card Number: ********** Expiry Date: 01/2016 Payment Due Date: 8th of each month

2011-09-30 15:19:03 card reordered

2011-09-07 13:19:05 HI Please give 31 days notice of cancellation. Let me know when last payment due and how much. Terri Hi Terri, This card will go off 30th September NOTE TO G'CALANDER TO REORDER CARD 30/09/2011

2011-09-07 13:16:08 Statement date: 25/08/11 Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £42.75 Billing Period Charges Discounts 4 Pack with Sports Pack 08/09/11 - 07/10/11 £42.75 Sky TV total: £42.75 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 08/09/11 - 08/09/11 £0.50 Additional Charges total: £0.50 Payment due on 08/09/11 £43.25 Payment Received 05/09/11 £43.25 CR Account balance £0.00

2011-05-13 15:28:20 paired card on standard box with sports var know & style and news was on skyworld had to downgrade paid osb £52.50 by c.c 13 1028 added same

2011-05-13 15:19:55 RICHARD (SIF) NO LONGER PAYING FOR THIS CARD. NEW CUSTOMER. Host fee taken rec 2437 (131028)

2011-05-09 07:32:36 Hi Terry, This is a card that Richard is paying for , host of £50.00 is due , there is also an O/B of £52.50 , can you let me know if you require the customers viewing back on. Regards, Carol

2011-05-09 07:28:28 Current bill Print Download CSV Download PDF Statement date: 24/04/11, Payment due date: 08/05/11 Important information about your account Payment on your account is overdue Please check your payment details to see if there has been a mistake, for example if you changed your card or bank account without telling us the payment may have failed. You can easily top up your account with a one-off payment. See our late and failed payments help article for more information. If you made a payment in the last few minutes, please ignore this alert. Bill details Amount owing from last bill £52.50 Amount due £52.50 Your bill is overdue. Please make a payment as soon as possible. Make a payment The easiest way to pay is by Direct Debit, but you can also choose to

2011-03-01 09:41:04 Richard Westbrook is paying Sky for this one.

2011-03-01 09:27:48 Put an emailed to Gmail for some1 to contact customer to get cc details for host fee.

2011-02-09 13:54:33 OSB ON THIS ACC £52.50

2011-01-26 16:38:42 Active on full pack, CC details (5833) PDD 8th of every month

2010-08-03 12:10:27 changed payment details 885833 06/13

2010-05-27 09:45:01 contact number for end user Mr Niels Koetsier 0033 5536150

2010-05-26 13:30:37 Note below incorrect. Card was just sent fed ex today. Emailing customer for a contact number

2010-05-26 12:38:17 CB WILL TAKE THIS CARD TO FRANCE WITH HIM ON 29TH MAY 2010

2010-05-26 12:30:22 Previous Card 315 267 708 NEW card 526 390 034 sent today from Jay

2010-05-18 13:19:03 card reordered Can we have a new card sent to Mr Niels Koetsier Chateau des Vigiers Montestier 24240 Dordogne

2010-05-11 14:12:23 There is still a problem with this one at Sky's end. Sky have sent the strongest signals they can this can take up to 72 hours, if this doesn't work then sky will have to issue a new card. customer will get loss of viewing credit for there time with out viewing

2010-04-26 12:56:06 Sky have done everything they can. All the correct signals were sent on Friday to force the card to work in the box. They have had to send an email to the relevant department. Cant give me a time scale on when this problem will be fixed just said hopefully in the next day or two.

2010-04-23 11:21:48 Paid off OSB £48.22 with cust cc (885833) added details to acc. payment due date 8th. Repaired to new box on sky world package.

2010-04-13 10:03:06 ** SECOND HOST FEE £100 REC 8389 (885833) **

2010-04-11 09:19:06 Richard Westbrook is paying Sky for this one.

2010-04-09 14:48:03 MY SKY Username LEAH.FAIRWEATHER Password harry12 Email leah.fairweather@post.alderney.ws Date of birth 16/04/1969 Security question Mother's maiden name? Answer to security question harry There is an overdue debt on your billing account, please pay off the following amount immediately £48.22

2010-03-26 15:17:34 HOST PAID TODAY REC NUM 8292

2009-10-20 09:49:49 new p4 card 508 577 913 old - 315 267 708

2009-06-23 11:45:43 * * HOST FEE £100 PAID 09.06.09 RECEIPT 4891 * *

2009-06-12 14:51:57 pin no:5166

2009-06-12 14:49:27 upgraded to sky world ***host paid***

2009-06-10 14:23:08 downgraded to knowledge mix

2009-06-08 19:45:51 ANNUAL HOST FEE DUE PLEASE D/G

2009-06-08 15:54:40 resent signals

2009-05-29 10:03:16 Acc has been off since Aug!! Paid OSB 89.96 and reinstated acc added c/c (885833)

2008-08-12 15:35:27 PACKAGE - SPORTS/MUSIC/NEWS-EVENTS

2008-08-12 15:32:22 REPAIRED, UPGRADED PACKAGE, ADDED C/C DETAILS ENDING 1865

2008-06-18 16:44:17 £75 host fee paid out to sky in France

2008-06-17 09:21:14 CARD RECEIVED

2008-06-10 16:01:58 CHANGED ADDRESS 239A FRANTON AV SS12 9LF ORDERED REPLACEMENT VIEWING CARD

2007-09-09 13:32:22 £10 admin taken - new customer takes over Added cust CC to ACC (9019) Upgraded to 6 mix Paired card to box

2007-05-28 14:41:37 SEND DUPLICATE CONTRACT ADDED CUST (9045)