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Contract Number 240017612245
Card Number 804 443 364
MultiRoom Number
First NameMR COLIN
Last NameARROWOOD
Address174 A
AddressFanton Avenue
Address
Town / CityESSEX
PostcodeSS12 9LF
Telephone01268 000 309
Maiden NameBROADFIELD
Sky PasswordSKY123
Date of Birth1975-06-19 00:00:00
e-Mailcolin.arrowood.112@post.alderney
Sky Card Number804 443 364
Prev Sky Card Number546 024 845
Host Fee Paid2019-12-29 00:00:00
Host Fee Due2020-06-12 00:00:00
Create Date2007-04-10 12:31:24
Modification Date2019-08-13 18:23:04
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameCOLIN.ARROWOOD.112
MySky Passwordfordfiesta
Contract StatusViewing Abroad



2019-09-23 21:11:10     SENDING MULTIROOM CARD 807 734 660 TO REPLACE THIS ACCOUNT



2019-08-24 15:36:56     CUSTOMER HAS NOT REPORTED THAT THIS ACCOUNT IS OFF THEREFORE I HAVE TAKEN SEP SUB Your transaction was successful. Transaction information Transaction ID 4YF401794C171461N Date and time 24-Aug-2019 15:36:17 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7493 Total £80.80 GBP



2019-08-20 09:19:08     You have successfully cancelled a Direct Debit with the following details: Transaction name: Cancel Direct Debit Account number: Business Current a/c - 09-01-28 08806038 Direct Debit number: 841 Payee name: SKY SUBSCRIBERS SERVICES LTD Their reference: 00240017612245 Start date: 16/06/2017 Last payment: 12/08/2019 Last amount: £41.00



2019-08-13 18:22:27     12/08/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017612245, MANDATE NO 0841 £41.00



2019-08-11 20:31:31     THIS ACCOUNT IS VA Hello Rachel, We have identified suspicious or incorrect data held on the account referenced above and/or links between this account and pirate activity. We take suspicions of fraud seriously and therefore your Sky TV services have been suspended with immediate effect. We also hereby give the required notice to confirm that your Sky TV services will be cancelled in 7 days. If you are a Sky Talk and Sky Broadband account holder, your Sky Talk and Sky Broadband (as relevant) are also immediately suspended and will be cancelled in 14 days. Should you require a transfer of the telephone and broadband services to another supplier, you must initiate your transfer in the next 14 days. If you would like to speak to us regarding your services please call 03442 411 250 or email prioritycustomers@sky.uk Yours Sincerely Sky UK



2019-07-17 15:33:40     August sub paid Your transaction was successful. Transaction information Transaction ID 36T41542LX684094C Date and time 17-Jul-2019 15:33:22 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7493 Total £80.80 GBP



2019-07-15 08:11:34     July sub paid Your transaction was successful. Transaction information Transaction ID 8CP84052XX7717504 Date and time 15-Jul-2019 08:10:56 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7493 Total £147.00 GBP



2019-07-11 11:04:27     11/07/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017612245, MANDATE NO 0841 £77.40



2019-07-11 03:46:20     SUBS JUNE £55.04 JULY £77.40 THIS BILL COVERS FROM 13TH JUNE TO 10TH AUG THIS AMOUNT IS WITH OFFER THE AMOUNT WITHOUT OFFER AND THE SUB AMOUNT FOR JULY IS £147.00



2019-07-11 03:40:53     THIS IS JUNE SUB TAKEN LATE Your transaction was successful. Transaction information Transaction ID 7R280906D1718641N Date and time 11-Jul-2019 03:40:07 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7493 Total £80.80 GBP



2019-06-19 11:12:45     19/06/2019 CARD PAYMENT TO SKY DIGITAL INTERN,55.04 GBP ON 13-06-2019 £55.04



2019-06-14 15:25:08     Repaired again to 4F31D3, 0364374829A



2019-06-13 14:56:51     OB PAID WITH SANTANDER AND SAME ADDED Payment received 13 Jun -£55.04 Account holders name: MR C ARROWOOD Account number: ****6038 Sort code: ****28



2019-06-13 14:43:44     NEW CARD SALE Your transaction was successful. Transaction information Transaction ID 3820009186247611X Date and time 13-Jun-2019 14:43:51 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7493 Total £120.00 GBP



2019-06-13 14:41:52     SKY CARD DEPOSIT PAID ( I WILL USE SANTANDER TO PAY OB ) Your transaction was successful. Transaction information Transaction ID 9AD61203966495513 Date and time 13-Jun-2019 14:41:32 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7493 Total £80.80 GBP



2019-06-13 14:32:52     SASCHA EMAILED TO ACTIVATE CUSTOMER INFO Email : carl.palmstierna@valbay.com Phone Number : 0494441166 Mobile Number : 0618457388 Viewing Card Number : 804443364 Box Number : 4F31D3 0364374829A PAIRED ONLINE CUSTOMERS CC Credit Card Number : 5412 5620 6428 7493 CVC 057 Expiry Date : 02/21 PACKAGE VARIETY KIDS SPORTS CINEMA Your service has been reinstated OB PAID WITH SANTANDER AND SAME ADDED PIN LAST 4 DIGITS



2019-06-10 09:26:37     SENDING CARD TO SASCHA



2019-06-08 03:49:46     OB ON ACCOUNT £55.04



2019-04-05 12:20:18     Card arrived at Terrys 546 024 845 > 804 443 364 15/04/2019 CARD ARRIVED AT GREENLAW



2019-04-02 10:24:44     Added dummy DD Payment method: Direct Debit Account holders name: MR COLIN ARROWOOD Account number: ****9728 Sort code: ****99



2019-04-02 09:18:09     Card reordered



2019-04-01 14:14:37     Customer has been given new card 802 637 116 as they have lost this one. Board to reorder card tomorrow



2019-03-29 15:45:52     Customer emailed to say their card is missing. We will give them a replacement card on Monday and then reorder this one.



2019-03-21 09:14:51     Offer - £41.00 for 18 months. A one-off £10 admin fee applies next month. Calendar made. **Reason for keeping very old box is mother-in-law who lives with us has alzheimers and can't operate anything else**.



2019-03-20 18:24:26     BILLING STEVE TO CALL FOR NEW OFFER 11TH MARCH £49.71 11TH APRIL £73.00 11TH MAY £73.00



2019-03-20 17:59:10     April sub paid Your transaction was successful. Transaction information Transaction ID 8KV139967P916534T Date and time 20-Mar-2019 18:58:48 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0189 Total £73.80 GBP



2019-03-12 11:40:22     11/03/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017612245, MANDATE NO 0841 £49.71



2019-02-20 07:58:30     March sub paid Your transaction was successful. Transaction information Transaction ID 2YC49853JE3959907 Date and time 20-Feb-2019 08:58:10 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0189 Total £68.80 GBP



2019-02-14 17:20:57     11/02/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017612245, MANDATE NO 0841 £36.50



2019-01-24 11:55:25     February sub paid Your transaction was successful. Transaction information Transaction ID 94329420A04057906 Date and time 24-Jan-2019 12:55:01 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0189 Total £68.80 GBP



2019-01-11 13:44:39     11/01/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017612245, MANDATE NO 0841 £36.50



2018-12-28 17:20:53     host fee paid Your transaction was successful. Transaction information Transaction ID 740397199V280104V Date and time 28-Dec-2018 18:20:05 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0189 Total £120.00 GBP



2018-12-27 08:42:35     January sub paid Your transaction was successful. Transaction information Transaction ID 15B19689K1791572B Date and time 27-Dec-2018 09:42:14 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0189 Total £68.80 GBP



2018-12-11 09:47:58     11/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017612245, MANDATE NO 0841 £36.50



2018-11-29 21:46:24     DECEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 8J212132X92345413 Date and time 29-Nov-2018 22:46:04 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0189 Total £68.80 GBP



2018-11-12 10:12:49     12/11/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017612245, MANDATE NO 0841 £36.50



2018-10-31 08:43:35     November sub paid Your transaction was successful. Transaction information Transaction ID 8NT12650LR357612R Date and time 31-Oct-2018 09:42:08 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0189 Total £68.80 GBP



2018-10-11 10:22:43     11/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017612245, MANDATE NO 0841 £36.50



2018-10-01 19:19:13     October sub paid Your transaction was successful. Transaction information Transaction ID 3KB80402SS050854B Date and time 01-Oct-2018 19:18:56 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0189 Total £68.80 GBP



2018-09-30 09:07:32     12/09/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017612245, MANDATE NO 0841 £36.50



2018-08-31 10:43:16     31/08/18 CARD PAYMENT TO SKY DIGITAL INTERN,46.50 GBP ON 27-08-2018 £46.50



2018-08-30 20:09:12     September sub paid Your transaction was successful. Transaction information Transaction ID 4WF27354SG7066503 Date and time 30-Aug-2018 20:08:51 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0189 Total £68.80 GBP



2018-08-27 12:48:59     Paired card online 9F0A01 0070736671



2018-08-27 11:34:44     UPCOMING SUBS SEPTEMBER £36.50 OCTOBER ONWARDS £36.50



2018-08-27 11:32:35     Your service has been reinstated OB PAID WITH SANTANDER AND SAME ADDED Payment received 27 Aug -£46.50 Account holders name: MR COLIN ARROWOOD Account number: ****6038 Sort code: ****28



2018-08-27 11:25:56     AUGUST SUB PAID WITH NEW CC PLUS £10 LATE PAYMENT FEE Your transaction was successful. Transaction information Transaction ID 7XB3078558408882L Date and time 27-Aug-2018 11:25:11 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0189 Total £78.80 GBP



2018-08-27 11:24:01     OB AT SKY £46.50



2018-08-27 11:22:01     NEW CC 4857 8800 3073 0189 01/22 713



2018-08-26 23:18:48     END USERS CONTACT INFO Holiday Village Benalmadena duty.manager@holidayworld.es



2018-08-26 23:17:59     EMAIL FROM PATRICK Good afternoon, Could you please look if there is an issue with our account as the service cut off half way through a live football match. Hi Patrick, The August subscription declined at sky. Please provide Credit card details to clear balance and get viewing restored Carol



2018-08-06 07:55:59     August sub declined again Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card. Dummy DD added Payment method: Direct Debit Account holders name: Mr C Arrowood Account number: ****9728 Sort code: ****99



2018-07-30 07:34:36     August sub declined Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2018-07-11 16:41:23     11/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017612245, MANDATE NO 0841 £36.50



2018-06-27 21:51:45     July sub paid Your transaction was successful. Transaction information Transaction ID 7JK13410R52653147 Date and time 27-Jun-2018 21:51:19 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0159 Total £68.80 GBP



2018-06-14 12:40:48     13/06/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017612245, MANDATE NO 0841 £36.50



2018-05-30 10:09:49     June sub paid Your transaction was successful. Transaction information Transaction ID 54V28359YU0380305 Date and time 30-May-2018 10:09:25 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0159 Total £68.80 GBP



2018-05-11 09:32:32     11/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017612245, MANDATE NO 0841 £87.09



2018-05-01 11:46:58     May sub paid Your transaction was successful. Transaction information Transaction ID 60W624297G160584T Date and time 01-May-2018 11:46:39 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0159 Total £68.80 GBP



2018-03-29 18:43:45     NEW CC FOR SUBS 4361 1400 1378 0159 01/22 242 APRIL SUB PAID Your transaction was successful. Transaction information Transaction ID 92115014XX9238846 Date and time 29-Mar-2018 18:43:26 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0159 Total £68.80 GBP



2018-03-29 18:37:44     CALLED SKY TO REINSTATE SERVICES ENTERTAINMENT PLUS KIDS DIDNT ADD BOX SET ADDED SPORTS / CINEMA NO HD HAD TO TRY FOR NEW OFFER PRICE WITH NO OFFER £68.00 PRICE WITH OFFER £36.50 FIRST BILL PRO RATA AND BILL WILL BE HIGHER MALE NEEDS TO CALL TO CONFIRM SAME PAYMENT DETAILS AND SAME PACKAGE REINSTATED ACCOUNT AJ AND PARKER FIGHT ON 31/03/2018 FREE



2018-03-29 18:19:16     OB PAID AT SKY WITH SANTANDER AND SAME ADDED Payment received 29 Mar -£34.70 Payment method: Direct Debit Account holders name: mr c arrowood Account number: ****6038 Sort code: ****28 02/04/2018 CARD PAYMENT TO SKY DIGITAL INTERN,34.70 GBP ON 29-03-2018 £34.70



2018-03-29 12:16:12     host fee paid Your transaction was successful. Transaction information Transaction ID 0NM81532S72570524 Date and time 29-Mar-2018 12:15:17 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0159 Total £120.00 GBP



2018-03-29 12:13:42     january sub paid Your transaction was successful. Transaction information Transaction ID 45E249608W0441029 Date and time 29-Mar-2018 12:12:37 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0159 Total £78.50 GBP



2018-03-29 10:26:49     tried to take sub but still declined Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2018-03-27 09:41:18     Hi Patrick, I can see that your payment for sky subscription has declined in january for £68.50 which now has a late payment fee of £10 making that £78.50 and then your annual host fee of £120 is also outstanding with ourselves. Would you like me to take these payments and get your services back up and running? Regards, Jeni



2018-03-14 07:08:06     HOST FEE DUE DATE WAS 05-03-2018



2018-01-05 20:36:30     I TRIED JANUARY SUB AGAIN BUT DECLINED DUMMY DD HAS BEEN ADDED IF CUSTOMER CONTACTS US DO NOT REACTIVATE WITHOUT PAYING JANUARY SUB, £10 LATE PAYMENT FEE AND 2018 HOST FEE



2018-01-02 22:07:40     JANUARY SUB DECLINED I HAVE ADDED DUMMY DD Account holders name: MR COLIN ARROWOOD Account number: ****9728 Sort code: ****99



2017-12-13 10:39:20     DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017612245, MANDATE NO 0841 £27.20



2017-12-03 23:35:50     DEEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 8J380932DB691400M Date and time 04-Dec-2017 00:34:32 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0100 Total £68.50 GBP



2017-11-13 10:24:44     13/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017612245, MANDATE NO 0841 £27.20



2017-11-03 10:55:54     nov sub Your transaction was successful. Transaction information Transaction ID 4DX40694GG1787612 Date and time 03-Nov-2017 11:55:50 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0100 Total £68.30 GBP



2017-10-11 11:36:38     11/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017612245, MANDATE NO 0841 £27.20



2017-10-04 09:11:51     OCTOBER SUB PAID Your transaction was successful. Transaction information Transaction ID 2LE59820CY384582L Date and time 04-Oct-2017 09:09:55 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0100 Total £68.30 GBP



2017-09-13 10:11:12     13/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017612245, MANDATE NO 0841 £27.20



2017-09-03 04:07:52     SEPTEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 8GW771252S7972239 Date and time 03-Sep-2017 04:06:04 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0100 Total £68.30 GBP



2017-08-11 09:26:27     11/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017612245, MANDATE NO 0841 £27.20



2017-08-03 14:27:49     aug sub Your transaction was successful. Transaction information Transaction ID 0GT825211P945463V Date and time 03-Aug-2017 14:26:15 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0100 Total £68.30 GBP



2017-07-14 01:46:17     12/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017612245, MANDATE NO 0841 £49.41



2017-06-29 18:37:28     july sub Your transaction was successful. Transaction information Transaction ID 8V418631YL126380S Date and time 29-Jun-2017 18:35:59 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0100 Total £68.30 GBP



2017-06-14 11:27:19     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************0100 Expiry date: 11/2019 Upcoming subs 11 Jul £49.70 11 Aug £27.50 11 Sep £27.50 Added Santander Admin done for monthly subs 4th Variety with Sports & Cinema £68.30 4361 1400 1378 0100 11/19 912



2017-06-13 11:55:17     Reinstated account with 60% off for 12 months = £27.20pm



2017-06-01 15:22:30     Cancelled account to reactivate with maximum discount.



2017-03-30 15:46:34     Paid OSB of £95.50 with client's new CC and reinstated on Variety + Sports + Movies. 4361 1400 1378 0100 11/19 912



2017-03-30 15:32:22     Host fee paid. 4361 1400 1378 0100 11/19 912 Your transaction was successful. Transaction information Transaction ID 0U317777C9166033F Date and time 30-Mar-2017 15:29:06 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0100 Total £120.00 GBP



2017-01-04 10:44:38     Downgraded to original



2017-01-03 22:35:56     HOST FEE DECLINED CHANGED PIN TO 1010 TO PROMPT CALL BOARD TO DG TO BASIC PACK



2017-01-03 22:33:29     BILLING ACTIVE ACCOUNT 4 Jan - 3 Feb A month in advance Variety with Sports & Cinema£68.00 Total £68.00 Additional charges £0.30 Total due 4 Jan £68.30 CUSTOMERS CC AT SKY Your current payment details Payment method: Credit Card Card type: VISA Card number: ************0077 Expiry date: 05/2019



2016-03-21 14:41:54     Repaired card and box. 9F0A01 0070736671



2015-12-30 19:43:47     Your transaction was successful. Transaction information Transaction ID 7XL897296G4920231 Date and time 30-Dec-2015 20:43:03 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0077 Total £120.00 GBP



2015-11-24 12:29:14     Invoice 24 Nov 2015 Invoice Number: 8470 To: 546 024 845 STL skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee 120.00 120.00 Delete Edit Total £120.00



2015-11-24 12:28:17     4 Dec - 3 Jan A month in advance Variety with Sports & Movies£64.50 Total £64.50 Payment method: Credit Card Card type: VISA Card number: ************0077 Expiry date: 05/2019



2015-06-08 12:03:54     updated customers new cc You've successfully changed your payment method 4361 1304 4675 0077 05/19 853



2015-06-08 12:02:43     Make a payment You have successfully made a payment of £65.00 Your account balance is now £0.00



2015-04-13 09:36:15     Client emailed in with new cc details. Added to Sky. 4361 1304 4675 0044 03/19 492



2015-03-27 15:13:53     Paired online now.



2015-03-27 15:06:06     Needs to be repaired online. My sky is not working 9F0A01 0070736671



2015-03-27 12:59:47     Paid OSB of £61.50 with customers CC. 4361 1304 4675 0028 04/15 554



2015-03-26 12:40:13     Payment Received 04 Mar - £61.50 Credit Card Declined 05 Mar £61.50 Account balance



2015-01-03 22:13:53     Your transaction was successful. Transaction information Transaction ID 1RG04481KJ623531V Date and time 03-Jan-2015 23:13:57 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0036 Total £120.00 GBP



2014-12-16 13:09:06     Invoice 16 Dec 2014 Invoice Number: 6870 To: 546 024 845 STL skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 HOST FEE 120.00 120.00 Delete Edit Total £120.00



2014-04-30 12:36:35     NEW CC ADDED AT SKY Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************0036 Expiry date: 04/2015



2014-04-30 12:34:32     Good morning, To avoid further card declines, could you please change the Credit Card details on our files to the following: 4361 1304 4675 0036 04/15 303 La Reserva de Marbella, S.L. Holiday Village Card: 546 024 845 Holiday Polynesia Card: 547 761 445



2014-04-19 19:09:42     Balance paid and account reactivated 4361 1400 1378 0100 Expiry: 11/15 Security Number:470



2014-04-18 20:23:56     Payment Received 04 Apr - £57.50 Credit Card Declined 05 Apr £57.50 Account balance £57.50



2014-04-18 20:22:21     Good evening, I have just seen on our system that the sports and movie channels have stopped working? Can you please look at it and let me know? The card number is 546 024 845



2014-01-13 14:49:38     123



2014-01-02 15:08:02     Your transaction was successful. Transaction information Transaction ID 9DB26068D2852453H Date and time 02-Jan-2014 15:58:24 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0100 Total £100.00 GBP



2014-01-02 15:05:08     Invoice 02 Jan 2014 Invoice Number: 4896 To: 546 024 845 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card host fee 100.00 100.00 Total £100.00



2013-12-24 10:42:25     Paid off OSB £57.50 with cust cc (0100) and added details to acc. All channels should be on now.



2013-12-24 10:35:38     Your transaction was successful. Transaction information Transaction ID 4XR63512F7377502E . Date and time 24-Dec-2013 11:19:07 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX0100 . Total £57.50 GBP



2013-12-24 10:35:20     4361 1400 1378 0100 11/15 470



2013-12-24 10:32:22     Invoice 24 Dec 2013 Invoice Number: 4887 To: 546 024 845 END USER skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Card Deposit 57.50 57.50 Delete Edit Total £57.50



2013-12-17 14:39:55     Payment Received 04 Dec - £57.50 Credit Card Declined 05 Dec £57.50 Account balance £57.50



2013-12-17 14:29:23     Deposit Declined again (780076)



2013-12-12 15:08:27     Deposit declined again



2013-11-18 22:16:59     IGNORE NOTE BELOW CC DECLINED FOR DEPOSIT 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2013-11-18 22:16:58     IGNORE NOTE BELOW CC DECLINED FOR DEPOSIT 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2013-11-18 22:09:24     CARD DEPOSIT PAID



2013-11-18 22:02:30     Invoice 18 Nov 2013 Invoice Number: 4590 To: 546 024 845 END USER skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 SKY CARD DEPOSIT 57.50 57.50 Delete Edit Total £57.50



2013-11-18 21:57:45     4361 1400 1378 0076 0076 200 11/15



2013-11-18 21:55:18     Entertainment Extra with Sports and Movies 04 Nov - 03 Dec £57.00 Sky TV total: £57.00 Additional Charges Show£0.50 Payment due on 04 Nov £57.50 Payment Received 04 Nov - £57.50 Account balance £0.00 Change payment method Change payment due date Your current payment details Payment method: Credit Card Card type: VISA Card number: ************0076 Expiry date: 11/2015



2013-02-05 18:29:04     Payment due on 04/02/13 £56.00 Payment Received 01/02/13 £56.00 CR Account balance £0.00



2013-02-05 18:28:40     Hi, Our Sky channels have gone off. Can you look into it please?



2013-01-24 16:01:39     got signals sent for channels



2012-12-20 20:46:38     HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 71P37956VG189325S Date and time 20-Dec-2012 21:46:07 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0076 Total £100.00 GBP



2012-12-19 15:41:52     Invoice 19 Dec 2012 Invoice Number: 2652 To: 546 024 845 END USER skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2012-12-19 15:39:14     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************0076 Expiry date: 11/2015



2012-11-14 16:59:52     reset pin 4845



2012-11-07 09:24:22     Entertainment Extra with Sports and Movies 04/11/12 - 03/12/12 £55.50 Sky TV total: £55.50 Additional Charges Show details£0.50 Payment due on 04/11/12 £56.00 Payment Received 01/11/12 £56.00 CR Account balance £0.00



2012-09-27 14:40:48     INVOICE FOR £20.00 PAID FOR REMOTE CONTROL Your transaction was successful. Transaction information Transaction ID 3ST50528U8075380X . Date and time 27-Sep-2012 14:40:08 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX0076 . Total £20.00 GBP



2012-09-27 14:04:42     Invoice 27 Sep 2012 Invoice Number: 2408 To: Patrick Line skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 remote for card no 546 024 845 20.00 20.00 Delete Edit Total £20.00



2012-04-04 19:48:12     inv 1415 for host paid



2012-04-03 15:24:57     Paid off osb and added details to acc (780076)



2012-03-31 12:04:19     This card is out to the holiday village and hasn't been invoiced for host. I have invoiced now No 1415



2012-03-19 18:25:08     ADDED TO CB LIST TO CANCEL / D/G AT SKY



2012-03-01 16:41:06     note put on board to call end user



2011-12-16 19:18:23     security question: first street you lived in? main street



2011-11-04 16:35:55     november offer taken. rec 2324, c/c 0076. OFFER COMPLETE



2011-10-06 14:10:46     OCT OFFER TAKEN rec 1215 cc 0076



2011-09-10 15:32:51     sep offer taken rec 801 cc 0076



2011-09-08 16:04:00     Billing Period Charges Discounts Sky World (New) 04/06/11 - 03/07/11 £52.00 Viewing Subscription Discounted (New) 04/06/11 - 03/07/11 £13.00 CR Sky World 04/06/11 - 03/07/11 £52.00 Credit for Cancellation of Sky World (New) 04/06/11 - 03/07/11 £52.00 CR Sky World (New) 27/05/11 - 03/06/11 £13.42 Viewing Subscription Discounted (New) 27/05/11 - 03/06/11 £3.36 CR Credit for Cancellation of Sky World (New) 27/05/11 - 03/06/11 £13.42 CR Sky TV total: £35.64 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 04/06/11 - 04/06/11 £0.50 Additional Charges total: £0.50 Payment due £36.14 Payment Received 01/06/11 £36.14 CR Payment Due Date: 4th of each month Payment Method: Credit Card Card Number: **********780076 Expiry Date: 11/11



2011-08-02 21:42:24     AUG OFFER TAKEN REC 4401 C/C 0076



2011-07-13 15:10:15     JULY OFFER TAKEN REC 3646 (780076)



2011-06-20 09:50:32     Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************0076 Expiry Date: 11/11 Payment Due Date: 4th of each month



2011-06-18 15:51:00     Taken offer £16.36



2011-06-17 12:58:27     Sky TVCloseSky World (New) 04/06/11 - 03/07/11 £52.00 Viewing Subscription Discounted (New) 04/06/11 - 03/07/11 £13.00 CR Sky World 04/06/11 - 03/07/11 £52.00 Credit for Cancellation of Sky World (New) 04/06/11 - 03/07/11 £52.00 CR Credit for Cancellation of Sky World (New) 27/05/11 - 03/06/11 £13.42 CR Sky World (New) 27/05/11 - 03/06/11 £13.42 Viewing Subscription Discounted (New) 27/05/11 - 03/06/11 £3.36 CR Subtotal: £35.64



2011-03-22 10:26:17     card faulty reordered send to FAO Patrick Line Holiday Village Hotel Avenida del Sol (Antigua N-340) P.K. 215.6 Benalmadena Costa 29630 Malaga SPAIN



2011-03-21 11:42:55     REPAIRED CARD TO STANDARD BOX OSB WAS FROM 04.03.2011 PIN FOR MOVIES 6866



2011-03-21 09:46:29     osb was £52.50



2011-03-18 18:52:42     Paid OB with cust cc 1378 0076 and added same.



2011-01-01 00:46:43     HOST PAID REC 1469 , C/C 0076



2010-12-29 10:29:46     Active acc on Sky world pack. CC detail s(0076) on acc. Payment due date 4th of every month



2010-03-05 20:35:59     Paid of balance Of £49 with clients cc and added same for monthly (78 0076)



2010-03-05 20:34:41     Host fee paid £100 8131



2010-02-22 10:24:26     Steve to call client 01.03.10 as they are not open till then



2010-02-22 09:15:39     off osb £49 since jan 10



2010-02-03 12:13:16     ANNUAL HOST DUE UNABLE TO TAKE AS C/C HAS EXPIRED, EMAILED STEVE TO CONTACT CUSTOMER



2009-09-16 14:51:12     POSTED TO END USER - CHRISTINA CUEVAS HOLIDAY VILLAGE HOTEL CK340PK 215.6 BENALMADENA COSTA 29630 0032 952 579 700



2009-09-08 09:32:53     new p4 card 480 068 642



2009-06-29 13:15:06     paid osb £46.50 by c.c 170019 added same



2009-06-29 13:05:21     my sky password fordfiesta



2009-06-29 12:04:29     Title Mr First name colin Surname arrowood Subscription details Visit Billing Centre to see your Sky subscription details. Edit your address details here. Contact email colin.arrowood.112@post.alderney.ws Confirm email colin.arrowood.112@post.alderney.ws Mobile Username COLIN.ARROWOOD.112 Reset password Date of birth 19/06/1975 Security question mothers maiden name Answer to security question broadfield



2009-03-20 10:04:23     SIGNALS RESENT



2009-03-16 14:01:13     UPGRADED TO SKY WORLD



2009-03-16 12:37:23     * * 2ND HOST BEEN PAID 2DAY UP UNTILL MARCH 2010 RECEIPT 4081* *



2009-03-13 14:08:35     CUSTOMERS C/C DETAILS NOT ACCURATE EMAILED STL TO ADVISE



2009-03-09 15:09:35     DOWNGRADED TO 1 MIX STYLE & CUL



2009-03-09 14:13:20     **** HOST OVERDUE EMAILED STEVE TO DOWNGRADE ***



2009-03-04 11:03:30     *** NEW HOST FEE DUE MARCH 2009 EMAILED SKY THE LIMIT TO ADVISE ***



2008-03-17 09:49:16     sky advised they will do a scanning action request resent signal if not on by 2pm



2008-03-14 09:09:19     cancelled sky+ facility repaired card again



2008-03-10 09:19:05     repaired card again



2008-03-06 15:11:32     resent signal



2008-03-06 09:02:11     ADDED C.C/C 0019 PAIRED CARD.UPGRADED TO FULL PACK. CUSTOMER PAID £150 PER YEAR HOSTING FEE



2008-02-14 09:35:07     card received



2008-02-06 14:14:03     ORDERED REPLACEMENT



2007-09-05 16:54:01     £10 admin taken - NEW CUSTOMER TAKES OVER OB of £15 paid cust CC (0573) Added cust CC to ACC (0573) Upgraded to Sports world PAIRED TO SKY+ BOX, ACTIVATED RECORDING.



2007-05-04 14:48:59     REPAIRED CARD TO BOX , ADDED CUST C/C DETAILS TO ACC ( 1915 )