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Contract Number 240018197048
Card Number 503 301 335
MultiRoom Number
First NameMR PETER
Last NameDERBY
Address154 A
AddressUpper Park Road
Address
Town / CityESSEX
PostcodeSS12 9EN
Telephone01268 013014
Maiden NameNUGENT
Sky PasswordPETER
Date of Birth1978-11-28 00:00:00
e-Mailderbyboy@post.alderney.ws
Sky Card Number503 301 335
Prev Sky Card Number282 474 782
Host Fee Paid2015-10-08 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-04-10 12:27:02
Modification Date2016-04-29 09:29:58
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamederbyboy25
MySky Passwordboxer272
Contract StatusWe cancalled at Sky



2016-04-29 09:29:59     Cancelled account with 31 days notice due to client requesting this. Host fee due date was 03-12-2016



2015-10-02 16:53:34     Your transaction was successful. Transaction information Transaction ID 3DT51441KM823061X Date and time 02-Oct-2015 16:52:45 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9517 Total £120.00 GBP



2015-09-24 14:53:01     11 Sep - 10 Oct A month in advance Family£36.00 Free items Total £36.00 Payment method: Credit Card Card type: VISA Card number: ************9517 Expiry date: 03/2018



2015-09-24 14:52:35     Invoice 24 Sep 2015 Invoice Number: 8167 To: 503 301 335 sif skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee 120.00 120.00 Delete Edit Total £120.00



2015-05-08 16:36:39     End user called with new payment details. 4659 4521 2563 9517 03/18 882



2015-04-27 10:54:36     Removed Movies with 31 days notice. Richard Robinson 26 Apr (1 day ago) Reply to me, Andrea Hello, Could we please reduce our subscription to just the family bundle (means dropping Movies) Card number is: 503 301 335 Grateful if you could confirm receipt of this instruction. Many thanks



2015-01-28 11:37:49     Customer called with new payment details. Updated at Sky. 4659 4328 5712 0035 09/15 300



2014-10-08 16:24:27     Your transaction was successful. Transaction information Transaction ID 745693095W1497226 Date and time 08-Oct-2014 16:23:40 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7534 Total £120.00 GBP



2014-09-24 13:35:33     4775977611967534 02/16 463 Invoice 24 Sep 2014 Invoice Number: 6511 To: 503 301 335 sif skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-09-24 13:31:31     Sky TV Family with Movies HD 11 Sep - 10 Oct £54.75 Additional Charges £0.50 Payment due on 11 Sep £55.25 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************7534 Expiry date: 02/2016



2014-01-20 12:26:10     CB going to call End user back Richard 0032 653 53897



2014-01-10 11:45:36     removed sports with immediate effect and added hd



2014-01-10 09:28:16     Hello, I have spoken to sky and unfortunately you can only make one change at at time. As your sports are in the process of downgrading, HD will not kick in until 9 February when sports go off. The sky advisor should of really added the HD first as that is automatic and then put the downgrade in for sports. You are not being charged for HD the sky advisor said however you have two options: Stop the downgrade of sports and add HD and then I could phone back on Monday and downgrade sports ... or wait untll 09/01/2014. Please advise. Also, please make sure you have an HDMI cable and your television is on the correct source to watch through this HDMI. Regards Charlotte



2014-01-09 10:01:49     took off sports and added hd as requested by client



2014-01-08 09:53:21     paired card to box Version: 4f3120 Serial: 03770472857



2013-12-10 11:54:59     Your transaction was successful. Transaction information Transaction ID 6JC81572WE514063C . Date and time 10-Dec-2013 12:21:40 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX7534 . Total £57.50 GBP



2013-12-10 11:53:15     Invoice 10 Dec 2013 Invoice Number: 4757 To: 503 301 335 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Card Deposit 57.50 57.50 Delete Edit Total £57.50



2013-12-10 11:50:34     Sky TV total: £57.00 Additional Charges £0.50 Payment due on 11 Dec £57.50



2013-11-02 22:45:51     NEW CC UPDATED AT SKY Your current payment details Payment method: Credit Card Card type: VISA Card number: ************7534 Expiry date: 02/2016



2013-11-02 17:47:28     Client is Richard Robinson 0032 65353897 rar_robinson@hotmail.com



2013-11-02 17:41:40     Upgraded to EE S+M as host paid



2013-11-02 17:35:35     4775977611967534 02/16 463 Client phoned with new cc details



2013-11-02 17:33:28     Transaction information Transaction ID 4GS316407Y6784107 Date and time 02-Nov-2013 18:18:53 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7534 Total £120.00 GBP



2013-10-02 16:16:12     downgraded to ent only



2013-10-02 15:48:33     board to dg



2013-09-30 11:49:22     Host fee declined on a couple of CC details we had. Emailed SIF for CC details for payment.



2013-09-12 14:19:43     Invoice 12 Sep 2013 Invoice Number: 4265 To: 503 301 335 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-09-12 14:17:14     this card is with sif so will delete below invoice and create one for 120



2013-09-12 14:12:58     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************7534 Expiry date: 02/2016



2013-09-12 12:44:14     Invoice 12 Sep 2013 Invoice Number: 4262 To: 503 301 335 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-09-12 12:31:04     cc for host 4775 9753 0013 2949 12/13 valid from 06.11 644



2012-09-28 21:13:33     HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 2MY86562SF543991B . Date and time 28-Sep-2012 21:13:09 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX2949 . Total £120.00 GBP



2012-09-21 10:59:29     Invoice 21 Sep 2012 Invoice Number: 2362 To: 503 301 335 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 503 301 335 100.00 100.00 Delete Edit Total £100.00



2012-09-20 17:01:16     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2949 Expiry date: 12/2013



2012-03-31 18:49:42     Paired to Sky+ box 6.3.18 9F2225 0331141924



2012-03-30 15:28:51     was in gcalender to upgrade this account to sky world today so i have done this



2012-01-01 12:52:51     Offer: Amount due: £36.82 Amount taken: £41.52 £4.70 too much taken.



2012-01-01 12:50:21     Security question: first street you lived in? main street



2011-11-10 16:16:37     offer complete



2011-11-10 16:15:43     nov offer taken rec 2488 cc 2949



2011-10-12 17:57:35     OCTOBER OFFER TAKEN. REC 1706. C/C 2949



2011-10-04 22:09:08     OFFER DUE JUNE . SEP £29.26 PAID REC 1401 C/C 2949 OFFER INFO ADDED TO OFFERS 4



2011-10-04 22:05:43     HOST PAID REC 1400 C/C 2949



2011-10-04 22:02:38     Sky TV £13.63 Billing Period Charges Discounts Entertainment Pack 11/06/11 - 10/07/11 £24.50 Viewing Subscription Discounted 11/06/11 - 10/07/11 £6.13 CR Credit for Cancellation of Entertainment Pack 18/05/11 - 10/06/11 £18.97 CR Entertainment Pack 18/05/11 - 10/06/11 £18.97 Viewing Subscription Discounted 18/05/11 - 10/06/11 £4.74 CR Sky TV total: £13.63 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 11/06/11 - 11/06/11 £0.50 Additional Charges total: £0.50 Payment due on 11/06/11 £14.13 Payment Received 08/06/11 £14.13 CR Account balance £0.00 Current Payment Details Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: **********132949 Expiry Date: 12/2013 Payment Due Date: 11th of each month



2011-09-08 16:52:53     Sky TV £18.37 Billing Period Charges Discounts Entertainment Pack 11/09/11 - 10/10/11 £24.50 Viewing Subscription Discounted 11/09/11 - 10/10/11 £6.13 CR Sky TV total: £18.37



2011-07-26 09:22:09     added new c.c 132949



2010-10-01 10:46:52     £100 host paid 0847



2010-09-22 13:29:55     Acc active on 6 mix, cc on acc (2949) payment due date 11th of evry month



2010-01-08 11:20:13     Mr & Mrs Robinson 974 Avenue Vidier 84270 Vedene France Landline: 0033 490 32 48 29 Email: rar_robinson@hotmail.com



2010-01-04 09:11:08     RESENT SIGNAL ALL OK AT SKY



2009-12-31 09:27:47     PAID OSB £39 BY C.C 132949 ADDED SAME



2009-12-03 16:27:18     REPAIRED VC, ADDED C/C 132949 & DOWNGRADED FROM 1A TO 6 MIX



2009-12-03 16:00:19     host fee paid £100 7249



2009-11-20 14:06:23     CARD SENT TO SIF ALL FEES DUE ON ACTIVATION



2009-11-19 14:59:58     forced signal sent - card active



2009-11-05 13:10:24     mysky un : derbyboy25 pw : boxer27 email : derbyboy@post.alderney.ws Billing Status Most Recent Bill (28 October 2009)£48.00 Current Balance: £48.00 Payment will be collected by credit card on, or soon after, your payment due date 11/11/2009



2009-10-27 16:53:48     mysky u:derbyboy25 p:boxer27 blocked, i believe



2009-10-27 16:53:46     mysky u:derbyboy25 p:boxer27 blocked, i believe



2009-10-09 11:06:11     P4 CARD 503 301 335



2007-05-21 12:52:19     upgraded to sky world , added new c/c details and repaired card to new box.



2007-04-27 15:50:59     GIVEN 14 DAY EXTENSION TO RECEIVE CONTRACT - ADDED CUST C/C DETAILS TO ACC ( 5401 )



2007-04-27 14:29:49     postal order recieved



2007-04-25 10:54:45     CONTRACT SENT WITH £15 POSTAL ORDER ON 23/04/2007