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Contract Number 240017611338
Card Number 589 694 207
MultiRoom Number
First NameMRS Elizabeth
Last NameROWLEY
Address19 Island House
AddressEnglish Row
Address
Town / CityAlderney
PostcodeGY9 3XT
Telephone01268 018511
Maiden NameHERBERT
Sky Passworddiamond
Date of Birth1978-03-06 00:00:00
e-Maile.rowley@post.alderney.ws
Sky Card Number589 694 207
Prev Sky Card Number508 777 869
Host Fee Paid2016-05-05 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-04-10 12:27:02
Modification Date2017-04-17 15:18:06
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernameerowley1
MySky Passwordherbert
Contract StatusWe cancalled at Sky



2017-07-23 11:36:48     I TRIED FINAL SUB AHAIN AND IT DECLINED



2017-05-01 10:08:34     LAST PAYMENT TO SKY SHOULD HAVE BEEN £71.50 , WITH OFFER IT WAS £27.12 I WILL EMAIL CARL TO TELL HIM LAST SUB FOR £71.50 DECLINED AND TO PROVIDE NEW CC FOR LAST PAYMENT Carl, This card has been cancelled at your request however the last payment to sky for £71.50 has declined. Can you provide another CC for this final payment as we cannot have debt letters being sent to this address. Thank you Carol



2017-04-28 14:24:56     28/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017611338, MANDATE NO 0690 £27.12



2017-04-24 15:38:38     last sub has declined Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2017-04-17 15:18:33     Cancelled account as requested by Carl Host fee due date was 05-07-2017



2017-03-31 01:28:22     29/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017611338, MANDATE NO 0690 £38.75



2017-03-27 17:59:33     08/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017611338, MANDATE NO 0690 £18.98



2017-03-23 13:47:00     march sub Your transaction was successful. Transaction information Transaction ID 5PE03239Y1072784F Date and time 23-Mar-2017 14:45:19 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3624 Total £71.80 GBP



2017-02-22 23:32:33     FEB SUB PAID Your transaction was successful. Transaction information Transaction ID 9AK30609311986444 Date and time 23-Feb-2017 00:31:30 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3624 Total £71.80 GBP



2017-02-22 23:18:08     BILLING AND OFFER INFO Box Sets with Sports HD Total due 28 Dec £71.80 Total due 28 Jan £71.80 Total due 28 Feb £18.98 UPCOMING SUBS 28 March £39.05 28 April £39.05 28 May £39.05 CUSTOMERS CC AT SKY Your current payment details Payment method: Credit Card Card type: VISA Card number: ************3624 Expiry date: 08/2019 SANTANDER ADDED Your current payment details Payment method: Direct Debit Account holder name: MRS E ROWLEY Sort code: **-**-28 Account number: ******38 ADMIN DONE TO TAKE MONTHLY SUBS 589 694 207 23RD £71.80 4659 4342 4106 3624 08/19 NO CVC ADMIN DONE TO TRY FOR OFFER YEARLY 10TH JANUARY



2017-02-09 13:00:44     Reactivated account with 50% off TV for 12 months = £38.75



2017-02-03 13:52:34     Cancelled account so Steve can call back next week to get an offer. Moving to Spain.



2016-05-18 16:08:51     Your transaction was successful. Transaction information Transaction ID 221213679T974943E Date and time 18-May-2016 16:08:04 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3624 Total £120.00 GBP



2016-05-18 16:07:29     Latest bill My subscriptions 28 May - 27 Jun £56.90 Additional charges £0.30 Total due 28 May £57.20



2016-01-12 09:26:59     Paid OB £66.65 with c/c ending 3624 & added same for d/d. Got offer - £14 off for 10 months.



2015-09-05 13:20:51     Paid OB £66.65 with c/c ending 3624 & added same for d/d



2015-07-31 18:50:07     CALLED SKY AND PAID BALANCE VIEWING RESTORED NEW CC ADDED



2015-07-31 18:22:21     Pay OB with CC 4659 4342 4106 3624 08/18 047



2015-07-31 18:11:19     CUSTOMER ASKED ANDY TO CHECK WHY SHE HAS NO VIEWING Total due 28 Jul £67.25 Payment Received - £67.25 28 Jul Credit Card Declined £67.25 29 Jul What you still owe £67.25



2015-05-05 12:18:41     Your transaction was successful. Transaction information Transaction ID 5PF08759FE200705N Date and time 05-May-2015 12:19:05 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3624 Total £120.00 GBP



2015-04-24 16:53:25     Invoice 24 Apr 2015 Invoice Number: 7503 To: 589 694 207 END USER Skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 HOST FEE 120.00 120.00 Delete Edit Total £120.00



2014-05-02 16:49:45     Your transaction was successful. Transaction information Transaction ID 27F00266GU128500S . Date and time 02-May-2014 16:45:13 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX3624 . Total £120.00 GBP



2014-04-22 16:34:17     CC Details 4659 4342 4106 3624 08/15 403 Invoice 22 Apr 2014 Invoice Number: 5599 To: 589 694 207 End user skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-10-07 10:21:19     CUSTOMER OF ANDY NOT HAPPY WITH BILLING WE HAVE AN OFFER ON THIS ACCOUNT AND IT HAS BEEN OVERUSED Holly, Can you put into offer folder not to use this card again it has been over used. we can use it in January till June for the value of £27.00 per month. Carol



2013-10-07 10:08:52     Thank you for your interest in an On Demand connector Congratulations. You?ve successfully registered



2013-08-02 19:15:33     ANDY WAS QUERYING THIS BILL Entertainment Extra+ with Sports HD 28 Jul - 27 Aug £57.75 Viewing Subscription Discounted 28 Jul - 27 Aug - £26.25 Entertainment Extra+ with Sports HD 05 Jul - 27 Jul £44.28 Viewing Subscription Discounted 05 Jul - 27 Jul - £20.13 Entertainment Extra with Sports and Movies 28 Jun - 04 Jul £12.95 Entertainment Extra with Sports and Movies 05 Jun - 27 Jun £41.18 Yours at no extra cost Sky TV total: £82.71 Additional Charges Show£0.50 Payment due on 28 Jul £83.21 Payment Received 28 Jul - £83.21 Account balance £0.00



2013-07-11 14:38:46     IGNORE NOTE BELOW THIS CARD IS WITH ANDY



2013-07-10 15:05:20     SOLD TO A CUSTOMER OF LIZ'S



2013-07-05 12:55:43     took off movies and added hd



2013-07-05 12:37:38     Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************3624 Expiry date: 08/2015



2013-07-05 12:23:05     Card is already active but with a new client. Details below R005.053.70.11P 4f31a5 03344296595 Box ID 3 2BBD 8CD EE with sports with HD 4659 4342 4106 3624 08/15 403 P L Griffin pamela4663@hotmail.com 0034 951161112



2013-06-19 10:47:59     CARD TAKEN TO SPAIN BY CB



2013-06-12 12:28:23     NEW CARD 589 694 207 ARRIVED A OFFICE



2013-06-05 16:59:56     reinstated acc on full pack 50% off for 12 months, with dummy cc 8265, changed address and reordered card



2013-04-26 16:09:39     *reinstate on ent only



2013-04-26 16:08:26     client wanted to cancel so cb said to cancel account and reinstate in 31 days - 508 777 869 - reinstate account with dummy cc, change address and reorder on Mon 27 May 2013 at 07:00.



2013-04-26 16:05:24     cancelled acc with 31 days notice - last bill 16th may £18.39



2013-04-26 12:35:18     client wants to cancel but asked cb to advise as this is client own address



2013-04-26 12:31:43     next bill due 16 may



2012-12-20 10:43:20     We've requested payment from your bank 16/12/12 £47.50 CR Account balance £0.00



2012-05-28 16:23:40     resent signals for sky+ I am sending some special signals on your Sky box, please keep your on Stand by mode for 30 minutes and then try, you will get your Sky channels back.



2012-05-24 17:54:02     INVOICE FOR ADMIN PAID Dixie Mitchell Your payment has been sent and will usually be credited to the beneficiary's account within 2 hours, subject to our normal fraud checks. You want to pay from: CURRENT A/C MITCHELL AP , 40-45-02 21093916 You want to pay: SKY HD SOLUTIONS Your reference is: Invoice NO.1322 Their sort code is: 09-01-28 Their account number is: 08806038 The amount to pay is: £ 35.00 You want to make the payment: Immediately Instruction received at: 21 May 2012 22:11:43



2012-05-24 09:58:16     d/d account 21093916 sort 40 45 02. C/C for balance ************1685 exp 11/14 cvc 198 paid balance and added dd



2012-05-22 16:35:56     Payment on your account is overdue Please check that your payment details are correct. Amend your card or bank account details if they have changed since you set up your account. You can also clear the outstanding balance on your account with a one-off payment. Further information If you have cleared your outstanding balance, please ignore this message. Amount owing from last bill £44.75 Payment due on 16/05/12 £44.75 Your bill is overdue.



2012-05-21 12:52:37     sent to new email address as requested Invoice 12 Mar 2012 Invoice Number: 1322 To: Dixie Mitchell dixie@ippspain.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee to add D/D at sky for card number 508 777 869 35.00 35.00 Total £35.00



2012-03-12 19:14:07     Invoice 12 Mar 2012 Invoice Number: 1322 To: Dixie Mitchell dixiem88@hotmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee to add D/D at sky for card number 508 777 869 35.00 35.00 Delete Edit Total £35.00



2012-03-12 19:11:55     Hi, Please confirm the D/D to add to your sky account and i will get this done for , i have invoiced you for £35.00 as your sky card is an address supplied by you and we charge an admin fee. Regards, Carol



2012-03-12 19:11:40     Hi Wilson Can you please set up direct debits again for sky payments from our hsbc account. Andy cancelled payment by mistake Many thx Dixie



2012-02-27 11:07:25     client just paid £85.90 by DD which is for 2 months from 16/1 to 16/3. £30 paid by her cc but I can't find the details of that. asked client for last 6 digits of cc and date the payment was taken to chase it up



2012-01-04 17:02:25     monthly payment by DD



2012-01-04 16:55:47     card payment made to Sky using card details 4129850409521685 exp 11/14 cvc 198



2012-01-04 10:30:04     OFFER NOT ON WILSONS LIST AS OFFER EVER BEEN APPLIED , ADDED TO LIST AND ADDED TO OFFERS 4 BANK DETAILS SENT TO CUSTOMER TO DO A BANK T/F FOR TOTAL OFFER AMOUNT



2012-01-04 09:57:48     end user emailed about Sky+ functions being unavailable. Advised of osb at Sky along with offers being due. see email for full conversation. awaiting payment by paypay for offers along with cc details and monthly payment details for Sky as viewing now blocked.



2011-12-08 17:04:37     client owes £134.61 offers as first offer is 32.82, next four payments is 22.38 and last payment is 12.27. added dummy cc



2011-10-07 12:46:46     offers not taken detasils sent to gmail



2011-10-07 12:46:09     mysky erowley1 p/w herbert sec.quest. hospital where born? ans. Rutherglen



2011-10-07 12:45:02     direct debit Account Name: Mrs Elizabeth Rowley Sort Code: **-**-02 Account Number: ******16 Payment Due Date: 16th of each month



2011-10-07 12:43:45     Billing Period Charges Discounts Entertainment Pack with Sports Pack 16/07/11 - 15/08/11 £44.75 Viewing Subscrption Discounted 16/07/11 - 15/08/11 £22.38 CR Sky+ Subscription 16/07/11 - 15/08/11 £0.00 Credit for Cancellation of Entertainment Pack with Sports Pack 02/07/11 - 15/07/11 £20.88 CR Entertainment Pack with Sports Pack 02/07/11 - 15/07/11 £20.88 Viewing Subscrption Discounted 02/07/11 - 15/07/11 £10.44 CR Sky TV total: £11.93



2010-09-02 14:40:54     HOST WAS TAKEN FOR CARD 507 942 423



2010-09-02 14:36:09     this is a bit of a mix up prosky were going to use this card to replace another one but in the end used the correct one , this host taken was not for this card so ignore note below



2010-09-01 11:24:58     THIS HOST HAS BEEN TAKEN IN ERROR AS COA , WILL REFUND



2010-09-01 11:22:43     HOST OF £100.00 TAKEN ON 27/08/2010 REC 0540 , C/C 9012



2009-11-05 10:04:24     Paired card ver - 9f2122 ser - 0103250865 changed address old: 133a upper park rd, essex ss12 9en on sports + 6 mix added dd (093916) pin no - 8700



2009-11-02 11:13:25     CARD SOLD TO PROSKY 30/9/09 FOR 100euros



2009-10-22 17:22:58     mysky erowley1 herbert



2009-10-22 17:22:27     Bill Dated: 02 October 2009 Select Historic Bills -Select Bill Date- 02 October 2009 02 September 2009 02 August 2009 02 July 2009 02 June 2009 02 May 2009 02 April 2009 02 March 2009 02 February 2009 02 January 2009 02 December 2008 02 November 2008 Amount owing from last month £0.00 Sky Subscriptions £22.50 Hide Bill Details Transaction Duration Description Value 16/10/2009 - 15/11/2009 Entertainment Pack £22.50 Subtotal £22.50 Description Payment Status Amount Total Balance: £22.50 16/10/2009 Payment Received £22.50 CR Current Balance: £0.00 Payment Due By: 16/10/2009



2009-10-15 11:03:07     new p4 card arrived 508 777 869



2007-06-01 14:47:23     MATCHED CARD AGAIN. RESENT SIGNALS



2007-05-30 11:21:32     NEW ACTIVATIONPAIRED CARD TO STANDARD BOX. ADDED CUST DD DETAILS TO ACCOUNT(6089) UPGRADED TO FAMILY PACK